Kloisters Kindergarten & Pre-School

Arethusa Road, Rochester ME1 2UR
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10 21 Reviews
  • Kloisters Kindergarten & Pre-School, Rochester
Located in Rochester, Kloisters Kindergarten & Pre-School offers quality day care for children from 3 months to 5 years old. With dedicated facilities for each age group, the team provides an environment that promotes development at all stages as well as offering the nurturing and positive environment that families are looking for. The building is safe and secure with CCTV to give added peace of mind.

Inside the nursery there is plenty of space for children to play, learn, explore and rest when needed. Resources and activities are provided to encourage children's independence and curiosity, and the team carefully follow the EYFS to ensure children have the best possible start to their education.

To find out more or to arrange a visit, please contact the team.

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Care Provided by Kloisters Kindergarten & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Ashleigh Lafford (Manager)
  • Number of Childcare Staff
  • 23
  • Total Places for Children
  • 81
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • 2 weeks at Easter, 2 weeks at the End August & 2 weeks at Christmas
  • Parking

  • The kindergarten has its own private car park.


Kloisters Kindergarten & Pre-School Reviews (21)

Total of 21, showing 1-20
10

Kloisters Kindergarten & Pre-School has a Review Score of 10 (9.975) out of 10, based on 20 reviews in the last 2 years. Over all time Kloisters Kindergarten & Pre-School has 21 reviews.

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Review from Tori R (Mother of Child) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've had a child in Kloisters since 2019, and both my girls have loved coming here. My youngest has been through baby room, and kindergarten and is now in preschool. The staff are absolutely wonderful and cannot do enough for the children, nothing is ever too much. My girl has allergies and they cater
to her perfectly so she never misses out. You know your child is happy when they ask for the staff and their friends even at home. We will be sad to leave this year. Thank you for all you do.

Reply from Jennifer OShea, Customer Experience Team Leader at Kloisters Kindergarten & Pre-School

Thank you so much for your kind words. We're delighted to hear that your youngest has had such a positive journey through each room and that our team has been able to provide the care, attention, and support she needs, especially in catering to her allergies.


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Review from Michelle J (Mother of Child) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my sons have gone to Kloisters, with one still being there. The staff are always caring, and friendly and it shows that they know each child. My youngest has severe food allergies and all the staff have taken his needs on board and always ensure his safety, whilst making sure he is always included.
My eldest thrived at Kloisters which has enabled him to start school with communication and learning skills, which has meant he has had a smooth transition. I know that when I drop my son off at Kloisters he will have a fun day!

Reply from Jennifer OShea, Customer Experience Team Leader at Kloisters Kindergarten & Pre-School

Thank you for your kind words. It's heart warming to hear how the team's attentiveness and care have positively impacted both of your sons. We are delighted you feel the nursery provides a safe, nurturing environment where children thrive.


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Review from M B (Father of Child) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great activities and excellent care for children, especially in the baby room. Very caring and supportive members of staff.
Would definitely recommend it even due to the fact that they are also very flexible with their hours.

Reply from Jennifer OShea, Customer Experience Team Leader at Kloisters Kindergarten & Pre-School

Thank you for your wonderful feedback! It's great to hear that you've had such a positive experience, especially in the baby room.


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Review from S M (Mother of Child) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has absolutely loved his time at Kloisters. Although he is excited to start infant school, he will really miss everyone. The staff really are amazing and have helped my daughter to grow in so many ways. Fantastic nursery and would highly recommend it to anyone who is thinking of sending
their child. 

Reply from Sonny, Marketing at Kloisters Kindergarten & Pre-School

We are so grateful for your wonderful review! It's amazing to hear how much your daughter has thrived at Kloisters and how excited she is for her next chapter in infant school. Knowing we've helped her grow in so many ways makes all the effort worthwhile. Thank you for recommending us- we'll miss you both so much!


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Review from Nicole M (Mother of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A massive thank you to all the girls at Kloisters that have looked after my daughter the past 4 years. She has come on leaps and bounds because of all your help, she is always so excited to see you all and we will all as a family miss you all so much!

Reply from Sonny, Marketing at Kloisters Kindergarten & Pre-School

Thank you for such a heartfelt review! Watching your daughter grow over the past four years has been such a joy, and hearing that she's excited to come to nursery every day warms our hearts. We'll miss her (and your family!) dearly but are so proud of all her achievements. Thank you for letting us be part of her incredible journey!


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Review from Vicky S (Mother of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been at this nursery for two years after being turned down by other nurseries due to her disabilities.
I just want to say what an amazing and nurturing nursery this has been for my little girl. She unfortunately is unable to walk or stand up and that hasn't stopped this nursery from helping
her and encouraging her to be more independent. All the staff are a credit and a special shout out to the staff who have done nothing but be supportive and helpful to my child. It's been heartbreaking to say goodbye but I will definitely keep you all updated with her progress going into primary school.
Thank you again so much.

Reply from Sonny, Marketing at Kloisters Kindergarten & Pre-School

This review touched our hearts- thank you for sharing your experience. Supporting your little girl and watching her grow has been such a privilege. We are so proud of her progress and the independence she has gained. Our team is deeply committed to providing a nurturing environment for every child, and your words remind us why we do what we do. Wishing her all the best in primary school- please do keep in touch with her journey. We'll be cheering her on!


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Review from Jade G (Mother of Child) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has absolutely loved his time at Kloisters. Although he is excited to start infant school, he will really miss everyone. The staff really are amazing and have helped my son to grow in so many ways. Fantastic nursery and would highly recommend it to anyone who is thinking of sending their child
there.

Reply from Sonny, Marketing at Kloisters Kindergarten & Pre-School

Thank you for your kind words! It sounds like your son has truly blossomed during his time with us at Kloisters, and while it's bittersweet to say goodbye, we're so excited for his next adventure in infant school. We'll miss his energy and curiosity, but we know he's off to do great things. Thank you for recommending us- it means so much to the team!


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Review from Kremena S (Mother of Child) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Kloisters for 4 years now. Cannot be more grateful for the care and support. What makes this nursery amazing is the staff. They are professional, knowledgeable and so attentive. The manager's office door is always open-literally and the girls are always happy to answer
any questions (with a smile). You feel that staff have the time to discuss and talk to you. In this day and age, it is rare for professionals not to rush. They have organised so many fantastic family events. Kloisters are truly an amazing nursery which provides the perfect nurturing environment.

Reply from Sonny, Marketing at Kloisters Kindergarten & Pre-School

Wow, your words have truly made our day! We're over the moon to hear that our staff's dedication and open-door approach have made such a positive impact on your family over the past four years. We believe in taking the time to connect, and it's wonderful to know that you feel the same. From fantastic family events to nurturing environments, we're so grateful to have been part of your daughter's journey. Thank you for your glowing recommendation!


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Review from T A (Mother of Child) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kloisters Kindergarten is an excellent childcare provider with great leadership and staff. They remain respectful and open to communication. I get regular updates and pictures. Children have time outside and participate in great learning activities. They truly care about every child. The meals are delicious
and offer a variety of homemade food and snacks every day. My son has become more confident with himself from the time he has spent at Kloisters.

Reply from Sonny, Marketing at Kloisters Kindergarten & Pre-School

Thank you so much for your wonderful review! It warms our hearts to hear that your son is thriving and growing in confidence at Kloisters. We take great pride in our homemade meals, outdoor time, and learning activities, and it's fantastic to know they're making a difference. We truly care about every child's journey, and your kind words remind us why we do what we do. Thank you for being part of our Kloisters family!


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Review from Louise L (Mother of Child) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has attended Kloisters since she was 9 months old. We have been really impressed with the quality of care from the staff, the facilities, activities and the dedication of management. The nursery has a friendly feel, the staff really care and our daughter loves going in. She has lots of
fun and has really grown in confidence. Thank you!

Reply from Sonny, Marketing at Kloisters Kindergarten & Pre-School

Thank you so much for your lovely review! It's been such a joy to watch your daughter grow and flourish since she joined us at 9 months old. We're delighted that she loves coming in and has gained so much confidence along the way. Our team is dedicated to creating a warm and caring environment, and we're thrilled that it shines through. Thank you for choosing Kloisters. We're honoured to be part of your daughter's early years!


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Review from S C (Mother of Child) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say... one of the best nurseries I have seen, and all three of my children went here. After trying another nursery, I can 100 per cent say my children felt happy and well looked after here!
I normally don't leave feedback, but I do feel like others need to know that you can trust your child
will be safe and looked after, everything is cleaned, and they have a good selection of lunches available, you get feedback on photos and things your child has done, and I like the fact they have kids at there set ages in each class so no child is too young or too big, and they learn as they grow in each year! Now it's come to the end of my little one's journey, and what a lovely start it has been for him ready to start big school! Thank you.

Reply from Sid, Senior Marketing Executive at Kloisters Kindergarten & Pre-School

Thank you for your lovely review! We are glad that all three of your children attended our nursery and had a positive experience. It's heartwarming to hear that they felt happy and well cared for here.


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Review from D P (Father of Child) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Kloisters Nursery for any child to attend. My daughter has only been there for three months and has quickly grown with her communication and social skills down to the staff at Kloisters with which she has a great relationship with. It's also lovely to be able to see pictures
of her doing activities and having fun whilst at nursery - great nursery.

Reply from Sid, Senior Marketing Executive at Kloisters Kindergarten & Pre-School

Thank you for your lovely review! We are delighted to hear that your little one is having a good experience at our nursery and your appreciation for the updates on the app.


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Review from Sarah K (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love it at Kloisters, I now have my second child there in the baby room and it’s great. He has settled in so well from day 1 and loves attending. We love the pictures and updates we get daily from the nursery.

Reply from Sid, Senior Marketing Executive at Kloisters Kindergarten & Pre-School

Thank you for your lovely review! We are delighted to hear that your little one is having a good experience at our nursery and your appreciation for the updates on the app.


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Review from G R (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kloisters is a beautiful nursery with beautiful staff, children and families. My daughter has attended since she was 9 months old and her development inside and outside of nursery has been fantastic. The girls always listen to what you’ve got to say and always try and follow ways that are best suited
to make sure each child has what they need at all times. Managers are welcoming and friendly when coming into the building, the same as other staff too. Even teachers from other rooms (rooms your child isn’t in) are friendly and always interacting with you. My daughter is always happy to go to nursery and always has a good day. Handovers are typically good and explanatory of the day they’ve had too, sometimes could be a little better. I also think the app they use to communicate is good but could be updated more often if and where possible. But they are minor things. My daughter has great trust and relationships with the staff at Kloisters, as do I.

Reply from Sid, Senior Marketing Executive at Kloisters Kindergarten & Pre-School

Thank you for your review which is important to us, and we appreciate your feedback, please do contact us at feedback@familyfirstnurseries.com so we can discuss concerns.


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Review from Chanelle S (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Kloisters for 2 years now. Our son started at Kloisters, full time at 6 months old and our daughter will be joining next month. We have always felt more than comfortable leaving our children in the nursery’s care. The staff are caring, attentive and professional at all times. The
facilities are well maintained. Kloisters is such a fantastic facility for children which has already had such a positive impact on our children’s (and our) lives.

Reply from Sid, Senior Marketing Executive at Kloisters Kindergarten & Pre-School

Thank you for your wonderful review! We are delighted to hear that your little one is having a lovely experience at our nursery and appreciate your kind words about the team.


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Review from Lauren J (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our eldest child has been attending since October 2023. He was moved from a childminding setting to Kloisters. He was a shy, not overly talkative when starting, however now has flourished into a confident, happy and clever little boy. The things he has learnt whilst attending has been amazing. I was
apprehensive at moving him, however the staff at Kloisters have been nothing but supportive of us as a family. He have recently transitioned from kindergarten over to preschool and whilst we face some challenges at drop off, the staff have put us at ease with the use of the journal to keep us updated and at pick up time we face no tears, but a happy and excited face eager to tell/show me what he’s done during the day! Our youngest is due to start in May following maternity leave, whilst spaces were limited the staff have been most accommodating in booking him in once spaces have arisen. I cannot wait to see the progress both our children make at Kloisters! Thank you!

Reply from Sido, Senior Marketing Executive at Kloisters Kindergarten & Pre-School

Thank you for sharing your experience! We're thrilled to hear how much your eldest child has flourished at Kloisters since October 2023. It's heartwarming to know that he's become confident and happy with us. We're glad to have been supportive during the transition. We're excited to welcome your youngest in May and continue supporting both your children.


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Review from L H (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been using Kloisters for 3 years now for my 3 and 4-year-old. Cannot be more grateful for the car and support they have given my children. My eldest has SEN, and the level of support they showed her was amazing! She left for school in September and was prepared for this because of the adults in
the setting who supported her, as well as their knowledge for the paperwork side of SEN. My youngest attends full-time and absolutely adores her time there, is so eager to go in every day and the adults in her room have built the sweetest bond with her. Absolutely fantastic nursery and I cannot recommend it enough!

Reply from Sid, Senior Marketing Executive at Kloisters Kindergarten & Pre-School

Thank you for your wonderful review! We are delighted to hear that your little one is having a lovely experience at our nursery and appreciate your kind words about the team.


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Review from Natalie A (Mother of Child) published on 23 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so blessed by Kloisters Nursery we have been using it for 3 years now and have had 2 children attend in that time. The staff are so kind and friendly. It makes a world of difference to have peace when you go to work knowing your children are being cared for by loving staff. The facilities
are very clean and well-maintained. They offer 30 hours for 3-year-olds if you are eligible which has been a great help to us. The car park has been very handy for drop offs and pick ups too. I've recommended the nursery to my friends over the years.

Reply from Sid, Senior Marketing Executive at Kloisters Kindergarten & Pre-School

Thank you for your wonderful feedback about your experience at Kloisters Nursery. We are pleased to have been a part of your journey for the past 3 years and to have cared for both of your children. Your kind words about our staff, facilities, and services mean a lot to us. We appreciate your recommendations.


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Review from M O (Mother of Child) published on 23 August 2023
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Overall Experience  Overall Experience 5.0 out of 5

My son started Kloisters Nursery in September 2022 through a recommendation from a mother who I met at soft play. Being in the early years field myself I was very apprehensive about where my children went but I knew from the recommendation from the mother she was very happy with how her daughter had
been cared for. Kloisters Nursery has exceeded my expectations. They have cared for my son so well and although it was a short time he spent there (9 months) it’s made a huge difference in his confidence and learning and he has made such kind friends. My Daughter also attends and has just moved up from the baby room to kindergarten. The process of settling in was smooth and communication is amazing. The aunties there are caring and always have the children doing one activity or the other. Thank you to all the staff in Kloisters Nursery for the impact you have made on my children in their early years. I would recommend any parent to bring their child - they will not be disappointed.

Reply from Sid, Senior Marketing Executive at Kloisters Kindergarten & Pre-School

Thank you so much for your lovely feedback! We are so pleased to have had the opportunity to make a positive impact on your children's early years. Your recommendation means a lot to us, and we're glad to hear about the confidence, learning, and friendships they've gained.


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Review from J J (Mother of Child) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children have thoroughly enjoyed their time at Kloisters Kindergarten. The staff are extremely attentive and supportive to the children's needs. They are quick to answer any parent concerns or queries and I have always recommended Kloisters to parents searching for local childcare.

Reply from Sid, Senior Marketing Executive at Kloisters Kindergarten & Pre-School

Thank you for your lovely review! We're delighted to hear that your children have had a great experience at Kloisters Kindergarten.


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Current Review Score: 10.0 (9.975)

Overview of Review Score

The Review Score of 10 (9.975) out of 10 for Kloisters Kindergarten & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.975 for Kloisters Kindergarten & Pre-School is calculated as follows: ( (234 Excellents x 5) + (6 Goods x 4) ) ÷ 240 Ratings = 4.975

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kloisters Kindergarten & Pre-School is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 number of registered child places is 16.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

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Michelle Gregory

Job Title: Nursery Manager

Joined: 2021

I have worked with children for over 20 years, although this isn’t the beginning of my childcare experience, being the eldest in a large family I always knew I wanted to be just like my grandma who was a registered childminder and cared for children.


I have a level 3 qualification in childcare and education and a level 5 in leadership and management. Before becoming a manager, I worked with preschool-aged children. I love to see how their personalities change from babies to preschool age, I am a huge believer in confidence and believe that if a child has confidence in themselves, they can be whoever they want to be.


I like to see my staff progress in their career and fulfil their true potential, I support the team to achieve their goals through training and giving them experiences to develop further.


Frequently Asked Questions about Kloisters Kindergarten & Pre-School

What is the Age Range of Children that Kloisters Kindergarten & Pre-School accepts?

Kloisters Kindergarten & Pre-School accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Kloisters Kindergarten & Pre-School Open?

Kloisters Kindergarten & Pre-School is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Kloisters Kindergarten & Pre-School have capacity for?

Kloisters Kindergarten & Pre-School has capacity for a total of 81 Children.

How far is Kloisters Kindergarten & Pre-School to the centre of Rochester?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kloisters Kindergarten & Pre-School to verify any information. View our terms and conditions. Kloisters Kindergarten & Pre-School has a Platinum Service – more info.