Bright Horizons Milton Park Day Nursery and Preschool has a Review Score of 9.4 (9.364) out of 10, based on 16 reviews in the last 2 years. Over all time Bright Horizons Milton Park Day Nursery and Preschool has 77 reviews.
Review from R P (Father of Child) published on 15 February 2022
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Review from Gary M (Father of Child) published on 15 February 2022
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Review from Steph M (Mother of Child) published on 15 February 2022
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Review from Trisha C (Mother of Child) published on 15 February 2022
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Review from Sian G (Mother of Child) published on 16 November 2021
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Review from Helen S (Mother of Child) published on 1 November 2021
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Review from Jules (Father of Child) published on 3 June 2021
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Reply from Katherine O'Brien, Online Marketing at Bright Horizons Milton Park Day Nursery and Preschool
Thank you for your comments and we are sorry to read this.
I have spoken to the Nursery Manager who has confirmed the isolation room used for a child with covid symptoms to wait in with a nursery worker until collected by a parent does have a window and plenty of toys. Our Nursery Manager is happy for you to come into the Nursery setting to see the room if this will help.
The Nursery team have fed back they are currently working with you directly regarding your concerns around the menu and again are happy for you to come to the Nursery and have a parent one to one.
We hope you get your concerns resolved asap as you continue to have your child in the setting, we want you to be content with your nursery choice.
Kind Regards,
Bright Horizons
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Review from Emma R (Mother of Child) published on 22 February 2021
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Review from Zankhna P (Mother of Child) published on 16 December 2020
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Review from Peter S (Father of Child) published on 27 January 2020
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Review from Kirsty J (Mother of Child) published on 27 January 2020
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Review from Stacey B (Mother of Child) published on 30 September 2019
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Review from Sally R (Mother of Child) published on 30 September 2019
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Review from Rachel H (Mother of Child) published on 30 September 2019
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Review from T R (Mother of Child) published on 17 January 2019
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Review from D P (Grandmother of Child) published on 31 December 2018
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Review from Joe C (Father of Child) published on 31 December 2018
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Review from Chelsey F (Mother of Child) published on 19 December 2018
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Review from Susanne S (Mother of Child) published on 19 December 2018
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Review from Ben W (Father of Child) published on 19 December 2018
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The Review Score of 9.4 (9.364) out of 10 for Bright Horizons Milton Park Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.823 for Bright Horizons Milton Park Day Nursery and Preschool is calculated as follows: ( (162 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 192 Ratings = 4.823
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.541 Points relating to the number of positive Reviews for Bright Horizons Milton Park Day Nursery and Preschool is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 148 number of registered child places is 29.6. 16 Positive Reviews ÷ 29.6 = 0.541
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Hello, I am Stephanie the Nursery Manager at Milton Park.
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