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Bright Horizons Little Stars Nursery and Preschool has a Review Score of 8.5 (8.528) out of 10, based on 7 reviews in the last 2 years. Over all time Bright Horizons Little Stars Nursery and Preschool has 70 reviews.
Review from Georgiana P (Mother of Child) published on 5 February 2016
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Reply from Marketa Cardon, Bright Horizons Team at Bright Horizons Little Stars Nursery and Preschool
Thank you for your review. I will ask the Nursery Manager to address any comments / feedback you may have about the setting. By giving us your feedback, you are helping us to understand what we do well and how we can provide the highest level of care to our children and families.
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Review from Gemma (Mother of Child) published on 3 February 2016
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Review from Adam (Father of Child) published on 3 February 2016
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Review from Scott (Father of Child) published on 28 January 2016
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Review from Sue (Mother of Child) published on 28 January 2016
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Review from John L (Father of Child) published on 27 January 2016
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Reply from Marketa Cardon, Bright Horizons Team at Bright Horizons Little Stars Nursery and Preschool
Thank you very much for your positive feedback. I'm going to let the nursery team know as they will be really pleased to read all the lovely reviews our parents left here.
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Review from Anne-Marie C (Mother of Child) published on 26 January 2016
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Review from Ruth (Mother of Child) published on 26 January 2016
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Review from John (Father of Child) published on 26 January 2016
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Review from James (Father of Child) published on 26 January 2016
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The Review Score of 8.5 (8.528) out of 10 for Bright Horizons Little Stars Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.452 for Bright Horizons Little Stars Nursery and Preschool is calculated as follows: ( (68 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) + (7 Poors x 2) + (5 Very Poors x 1) ) ÷ 84 Ratings = 4.452
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.076 Points relating to the number of positive Reviews for Bright Horizons Little Stars Nursery and Preschool is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 number of registered child places is 12.6. 6 Positive Reviews ÷ 12.6 = 0.476
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
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Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
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Job Title: Deputy Manager
Hannah has a BTEC National Diploma in Childhood Studies and has worked in the baby room at Little Stars since July 2000. She started as a Nursery Nurse in the baby room and has worked her way up to Room Leader. Hannah also has experience as a Deputy Manager and steps up when required.
Job Title: Nursery Manager
Hi, my name is Claire and I am the Nursery Manager of Bright Horizons Little Stars Nursery and Preschool.
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