Busy Bees Dorking Westcott Road

Nutcombe House, Westcott Road, Dorking RH4 3DP
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9.5 44 Reviews
  • Busy Bees Dorking Westcott Road, Dorking
Busy Bees Dorking Westcott Road is a homely day nursery facility courtesy of the widely-respected Busy Bees portfolio. The home's team of qualified professionals look to provide parents with an enthusiastic approach to the development of their child's learning and personal skills while appreciating all areas of health, well-being and security within the facility itself. A number of specialist teachers also add their expertise to the nursery, helping with specific learning activities, and dedicated nursery caterers provide a versatile menu for all dietary needs that children may require.

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Care Provided by Busy Bees Dorking Westcott Road

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Natalia Thwaites (Manager)
  • Number of Childcare Staff
  • 10
  • Total Places for Children
  • 52
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Busy Bees Dorking Westcott Road Reviews (44)

Total of 44, showing 1-20
9.5

Busy Bees Dorking Westcott Road has a Review Score of 9.5 (9.465) out of 10, based on 8 reviews in the last 2 years. Over all time Busy Bees Dorking Westcott Road has 44 reviews.

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Date Published

44
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36

Review from D T (Mother of Child) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Busy Bees at Westcott Road since January 2023 and she enjoys it. The staff are really friendly and at the end of the day, when we pick her up, they tell us what they did that day. They do lots of activities and when the weather is nice they stay in the garden. I would
highly recommend Busy Bees.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Dorking Westcott Road

Hello, thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us. Best wishes, Busy Bees.


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Review from K M (Mother of Child) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My older daughter attended Busy Bees at Dorking Westcott from 2021 until starting school last year, and my youngest has been there since she was 12 months. We have had only positive experiences with the nursery; all the staff are lovely, and the manager and senior staff are very experienced. We get
regular updates via the app, including photos and meals, and the workers let us know how the day has gone at pick-up. The nursery is clean and organised, and a really nice environment. Most importantly, both our children were/are really happy there, and are flourishing.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Dorking Westcott Road

Hello, Thank you so much for taking the time to leave us such a wonderful review! We’re glad you have given your little one's the best start in life with us. Best wishes, Busy Bees


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Review from E N (Mother of Child) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has become a very confident and happy little boy. He really enjoys all the activities in the nursery. He loves exploring all the different resources that are on offer. He is very familiar with the staff and affectionate. Overall, we are very happy with the choice we made for our little boy, we
know that he is growing up in a very caring, calm and exciting environment.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Dorking Westcott Road

Hello, thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us. Best wishes, Busy Bees.


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Review from D B (Father of Child) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a great nursery with wonderful staff.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Dorking Westcott Road

Hello, Thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us.
40 years of Busy Bees – 40 years of best beginnings. Join us as we celebrate our milestone year, visit our Busy Bees website or search for ’40 years Busy Bees’ to find out more and how to participate! We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from J J (Mother of Child) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the nursery. It is a great team of ladies. They are always caring, patient and kind. They plan lovely activities and prepare children beautifully for school. A massive thank you from us.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Dorking Westcott Road

Hello, we love reading feedback like this! Thank you for sharing it with us; we will pass on your lovely comments to the team at Dorking Westcott Road.
40 years of Busy Bees – 40 years of best beginnings. Join us as we celebrate our milestone year, visit our Busy Bees website or search for ’40 years Busy Bees’ to find out more and how to participate! We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from Clara L (Mother of Child) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter loves going to Busy Bess Day Nursery, always comes home smiling. The staff do a lot of activities and keep us posted on their app. Happy all around.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Dorking Westcott Road

Hello, thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us.
40 years of Busy Bees – 40 years of best beginnings. Celebrate our milestone year with us! Visit our Busy Bees website or search for ’40 years Busy Bees’ and find out more and how to join us. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from Tamara C (Mother of Child) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves attending nursery, is always excited to go and has made lots of friends. The staff are all very caring and understand her needs and strengths. They always do different exciting activities and eat a lovely menu of meals. My daughter had developed very well and nursery know everything
about her and I am confident in her preparation for pre-school as well and the ability concerns are raised and taken seriously if needed.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Dorking Westcott Road

Hello, Wow! Thank you for this glowing review! We are delighted your little one is having a good experience at our Dorking Westcott Road nursery.
40 years of Busy Bees – 40 years of best beginnings. We’re celebrating our milestone year and we invite you to join us! Visit our Busy Bees website or search for ’40 years Busy Bees’ and find out more and how to take part. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees


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Review from Ilze C (Mother of Child) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little girl has been going to Busy Bees Westcott since she was four months old. From the start, the staff and management welcomed her with open arms and have been just as lovely and caring since. She is 18 months now. She loves going to nursery. It is very comforting to know that she is loved and
gets the best care while I am at work. The nursery staff are wonderful and send daily updates on meals, sleep times, and nappies, as well as pictures and observations of the various activities they arranged for the little ones.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Dorking Westcott Road

Hello, Wow! Thank you for this glowing review! We are delighted your little one is having a good experience at our Dorking Westcott Road nursery.
40 years of Busy Bees – 40 years of best beginnings. Celebrate our milestone year with us! Visit our Busy Bees website or search for ’40 years Busy Bees’, and find out more and how to join us. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from Siobhan R (Mother of Child) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Busy Bees since August 2020 and is only leaving because it's now time for her to go to school. We previously had her at another non Busy Bees in Dorking before the pandemic and let me tell you, this nursery is in a completely different league. The staff see this as a calling
more than a job and are all lovely and warm to the children. The manager is amazing and is always looking for ways to improve the children's experience. At her previous nursery, my daughter would always cry when we left her and when I would look through the window she always looked sullen and was on her own in a corner whilst staff chatted nearby. It was heartbreaking to be paying such a sum of money for care and to see your child unhappy. Now at Busy Bees, she can only have what I describe as a sparkle in her eye and really enjoys it. She waves goodbye, hugs staff and her playmates and she and the staff will greet each other when we are out in town. I can't praise this place enough!

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Review from A A (Mother of Child) published on 27 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This International Women's Day, Busy Bees Westcott Road read and created activities 'Votes for Women' plaques for the children after reading them Little People Big Dreams - Emmeline Pankhurst. I am so humbled by the nursery's commitment to teaching children about equality. Wonderful to see the positive
way in which the teachers continue to inspire my three year old! My one-year-old has got so much to learn, it's the best environment I could have asked for.

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Review from George B (Father of Child) published on 20 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have been blown away by the professionalism, care and passion of the staff at the nursery. We currently have our son booked in for three days a week and he absolutely loves going. It is great to get the updates on the app and we love chatting to the staff about his progress and their passion
for his development. The team have managed a difficult period of lockdown restrictions superbly and have been flexible and helpful when we have needed to change or amend days.

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Review from Carlene S (Mother of Child) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Westcott facility is excellent. Staff friendly, helpful. My child is getting the best care and the food provided is of a high quality. The education resources used are innovative and of a high standard. Management is excellent.

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Review from T A (Mother of Child) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son runs into nursery every morning and is really happy and smiley when I collect him at the end of the day. I feel that is testament enough to how wonderful the staff are. He has developed really well since attending and the management are very responsive and hands on. We as a family are very happy
with the care our child receives and would recommend this nursery.

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Review from Manuela N (Mother of Child) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best nursery, my son is very happy when he knows it the day of nursery. He is going 3 times per week. The food is very good. The teachers are very well trained.

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Review from Katherine M (Mother of Child) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter absolutely loves her days at Busy Bees. Her confidence has improved so much since starting and she learns so much as well. The activities are so fun and educational. I love the way the staff keep us updated on observations and the photos uploaded make me smile every day. I could not recommend
more.

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Review from I M (Mother of Child) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Busy Bees provides excellent care for my daughter. They make learning fun and creative for all ages. The staff and management are dedicated to their work. They are always professional, friendly and are great communicators. They have great team-work ethics. Food is cooked on-site, is always fresh, healthy
with a variety for children to try. The nursery is always spotlessly clean and the children have a large variety of indoor and outdoor activities planned each day. All team members follow covid 19 regulations and safeguarding seriously.

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Review from Lavinia H (Mother of Child) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff. My daughter is always well looked after, happy environment for children. I would highly recommend it to anyone I know.

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Review from Jennifer B (Mother of Child) published on 24 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Busy Bees has never failed us in its duty of care. I have had two children attend the nursery, and my youngest is currently attending. Both of my children have enjoyed considerable kindness and attention to their individual needs recognised and accommodated. The Nursery is a happy environment and
the biggest asset is the wonderful staff who really know the children and are effusive with praise and other constructive needs. A brilliant place.

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Review from L D (Mother of Child) published on 18 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the nursery. Both our boys have been/are in the nursery and they were/are very happy and thrive there. We are happy with the way the nursery is coping during the pandemic and appreciate that it has not been easy. The staff are great and it is evident that our child adores them,
this is testament to the friendly and nurturing environment the nursery has created. Like a home away from home. I find communication good and really like the new app, even though there appear to be some teething issues at our site, it is a small site/outside space but they make good use of it and feel it's sufficient for needs of small children.

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Review from Julian B (Father of Child) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Busy Bees at Dorking Westcott Road for coming on 2 years. She always comes home happy and having learnt something new. The staff are superb, we always see the same ladies and they know my daughter well and she knows them. I feel possibly one of the best elements is that I really
trust them with what’s most important to me. Beyond that, the nursery is clean, the food good and a nice home-like environment. I prefer this over more school-like/purpose-built nurseries. The manager is also really on the ball and during these difficult Covid times we have still felt safe with our daughter going. Overall very happy and our new twins will for sure go here!

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Current Review Score: 9.5 (9.465)

Overview of Review Score

The Review Score of 9.5 (9.465) out of 10 for Busy Bees Dorking Westcott Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Busy Bees Dorking Westcott Road is calculated as follows: ( (86 Excellents x 5) + (10 Goods x 4) ) ÷ 96 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.569 Points relating to the number of positive Reviews for Busy Bees Dorking Westcott Road is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 number of registered child places is 10.4. 8 Positive Reviews ÷ 10.4 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

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Natalia Thwaites

Job Title: Centre Director

Joined: 2015

Hi. My name is Natalia Thwaites. I have been working as the Centre Director since November 2015. Recently I graduated from Roehampton University with a MA in Leadership and Management. I have also been studying at Kingston University where I gained my Early Years of Professional Status. During my career, I have worked as Nursery Teacher, Deputy Manager and an Ofsted Compliance Manager. My aim is to continue creating an interesting, challenging and welcoming environment that allows children to progress and develop at their own pace to fulfil their potential.


Frequently Asked Questions about Busy Bees Dorking Westcott Road

What is the Age Range of Children that Busy Bees Dorking Westcott Road accepts?

Busy Bees Dorking Westcott Road accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Busy Bees Dorking Westcott Road Open?

Busy Bees Dorking Westcott Road is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Busy Bees Dorking Westcott Road have capacity for?

Busy Bees Dorking Westcott Road has capacity for a total of 52 Children.

How far is Busy Bees Dorking Westcott Road to the centre of Dorking?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Busy Bees Dorking Westcott Road to verify any information. View our terms and conditions. Busy Bees Dorking Westcott Road has an Enhanced Service – more info.