Busy Bees Dorking Westcott Road

Nutcombe House, Westcott Road, Dorking RH4 3DP
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9.5 44 Reviews
  • Busy Bees Dorking Westcott Road, Dorking
Busy Bees Dorking Westcott Road is a homely day nursery facility courtesy of the widely-respected Busy Bees portfolio. The home's team of qualified professionals look to provide parents with an enthusiastic approach to the development of their child's learning and personal skills while appreciating all areas of health, well-being and security within the facility itself. A number of specialist teachers also add their expertise to the nursery, helping with specific learning activities, and dedicated nursery caterers provide a versatile menu for all dietary needs that children may require.

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Care Provided by Busy Bees Dorking Westcott Road

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Natalia Thwaites (Manager)
  • Number of Childcare Staff
  • 10
  • Total Places for Children
  • 52
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Busy Bees Dorking Westcott Road Reviews (44)

Total of 44, showing 21-40
9.5

Busy Bees Dorking Westcott Road has a Review Score of 9.5 (9.465) out of 10, based on 8 reviews in the last 2 years. Over all time Busy Bees Dorking Westcott Road has 44 reviews.

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Review from Katie C (Mother of Child) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recommended this nursery to a number of friends. My daughter has been attending for around 2 years and has always loved her time there! The nursery staff really care for the children and balance this caring approach with real focus on learning and education.

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Review from J D (Mother of Child) published on 15 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2-year-old has improved her speech and language hugely in the last few weeks with the hard work and dedication from the staff at Busy Bees. Her development has been fast-tracked since starting at Busy Bees and she loves being there with all the fun activities they do. The staff are so friendly and
welcoming too. I can tell they love what they do.

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Review from K F (Mother of Child) published on 15 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children have adored coming to Busy Bees. They run in every morning excited to see what the day will bring. Through what has been an impossibly tough year for the staff they have remained smiley, professional and totally reliable while putting themselves at risk. Couldn't ask for more.

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Review from N B (Mother of Child) published on 15 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with this nursery started when we were looking for daycare for our firstborn daughter. When we entered the building we instantly knew everything there was perfect. The homely setting, lovely, family atmosphere, great indoor/outdoor facilities/amazing staff. The development of our daughter
accelerated massively and was so pleased with the nursery we had no doubts when our son was born he would also attend it. We can't praise Busy Bees enough and we are very grateful you continue to take such great care of both our children.

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Review from Tracy T (Mother of Child) published on 27 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the nursery and the team enough. They do a fantastic job, are engaged with the children and happy to keep parents in the loop with anything new from their children.
The nursery feels like a family and I would highly recommend it.

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Review from Anne B (Mother of Child) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring Daycare at Dorking Westcott Road has cared for my child over the course of the last two years. It is such a lovely caring and super fun environment. The nursery has a great team of practitioners who are exceptional and always strive to give their all in looking after the children. The staff go
beyond the extra mile to ensure the children are very well cared for. I couldn't have asked for a better nursery.

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Review from Daniel R (Father of Child) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little daughter loves coming to the nursery. The staff are very warm and incredibly caring. She has been happy during her time there and her confidence and her development here exceeded all our expectations. I would not hesitate to recommend the nursery to prospective parents.

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Review from John J (Father of Child) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank you enough for all the tremendous hard work you have provided over the last 3 years to help our daughter grow and develop. Not only has she overcome a lot but she is very happy and confident child ready to take the next journey up to reception in September overall recommended you highly,
thank you so much! An amazing and friendly staff that care and are considerate. The garden is fantastic with a mud kitchen, playhouses, climbing frames, water and sand. We cannot speak highly enough of the nursery.

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Review from J P (Mother of Child) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our son has been at Caring Daycare for nearly 4 years since he was a baby. We have always found the staff to be helpful and caring and our sine has enjoyed his time there through all the different stages/rooms. He has some good friends and loves going to the nursery to play and has always been happy
to go because the staff make it a fun place to be.

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Review from Tim C (Father of Child) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy nursery with great staff. The outside facilities are excellent and the children are always happy to run inside in the mornings. Inside of the nursery is feeling quite dated and tired and could do with a repaint/refresh.

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Review from Lesley E (Mother of Child) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sending your child to nursery is always daunting and you look for the 'perfect' nursery from day 1. I have to say my daughter is very happy here and that's the main thing and what makes leaving her a bit more bearable!
The staff are great and she likes them all. I can leave her there with peace of
mind. She is in good hands!

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Review from Amy B (Mother of Child) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has now attended nursery for 1 day per week for 6 months. She has loved it from her first day, she is always excited to go and we've never had any tears at drop off! It's great to have a named key worker who has developed a lovely relationship with our little one.
The children spend
time outside whatever the weather and their creativity and imagination is nurtured with lots of stimulation. Well-balanced, healthy menus and snacks are freshly cooked on site.

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Review from Paul C (Father of Child) published on 10 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Many different learning activities each day. Extremely friendly staff spending equal time and care with every child in there care.

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Review from Debs T (Mother of Child) published on 10 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children have attended this nursery, so we have extensive experience of its performance and environment over a sustained period of time. Without fail, there is always a wonderful and welcoming atmosphere upon every visit. Every member of the team demonstrates genuine care for our children. A
perfect balance of providing fun activities, a nurturing learning environment, whilst never compromising health and safety or safeguarding considerations. The high level of professionalism is evident amongst all of the team and the nursery is managed in an excellent way. Both my children have been very happy during their time spent here and I would recommend other prospective parents to explore for themselves the excellence that it offers.


It will be with sadness when my son leaves the nursery to start school, however, I know he has been given a solid foundation to continue his development.


Many thanks to every member of staff who have played a key part in shaping my two 'little people'.


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Review from Leighton J (Father of Child) published on 10 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A nursery with a pleasant environment and friendly and caring staff. There is a good range of activities provided for the children with everything from storytelling and role play, to sports, and visits from the exotic creatures of 'Zoolab'. The interior is well furnished stocked with age-appropriate
toys and the garden facilities have recently been refurbished.


Parents are kept well informed of their children's activities and progress with an end of day feedback and are encouraged to discuss overall progress in depth at regular parents evenings.


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Review from A C (Mother of Child) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attends this nursery and loves it! She formed strong bonds with her Room Teachers and enjoys her days. She is growing in confidence and surprising us with what she has learnt. Having had some early physical development setbacks, the nursery worked with me and her physio to encourage and
help her from crawling to walking. I could not have been more impressed.

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Review from R S (Mother of Child) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Caring Daycare Dorking are always welcoming and friendly and I'm happy to leave my child in their care. Good cooked meals are made on site and my child often has seconds!
There are plenty of toys available and a really good outdoor space where they spend a lot of time when they can. My
child has learnt a great deal, especially in preschool and regular reports on progress are provided in a comprehensive workbook. Security is also good.

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Review from Michele K (Mother of Child) published on 27 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our children have attended this nursery, our eldest is now at school, but our youngest is still there. The staff are friendly, welcoming and engaging towards the children and both our children love(d) their time there. It’s a safe yet fun and loving environment where the children can learn and
explore with structured activities and messy play.

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Review from Andreatte B (Mother of Child) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall, I think Caring Daycare at Dorking Westcott Road is a good nursery, my little one is happy and content there which is my main priority. I have found them to be fairly flexible to which is encouraging for us parents.

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Review from Caroline C (Mother of Child) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our baby is happy and well cared-for at Caring Daycare. We always receive lots of information about her day (what she has eaten, sleeps, nappies, activities) and the staff are pro-active in finding out from us what she's been up to outside of the nursery setting (e.g. changes to her food preferences
and milk timings) so they can keep up to date with her development and needs. She has only been attending for a few months but has already bonded well with her key worker and seems to enjoy her days. The staff have been helpful in helping her settle in and dealing with her initial separation anxiety.

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Current Review Score: 9.5 (9.465)

Overview of Review Score

The Review Score of 9.5 (9.465) out of 10 for Busy Bees Dorking Westcott Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Busy Bees Dorking Westcott Road is calculated as follows: ( (86 Excellents x 5) + (10 Goods x 4) ) ÷ 96 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.569 Points relating to the number of positive Reviews for Busy Bees Dorking Westcott Road is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 number of registered child places is 10.4. 8 Positive Reviews ÷ 10.4 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

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Natalia Thwaites

Job Title: Centre Director

Joined: 2015

Hi. My name is Natalia Thwaites. I have been working as the Centre Director since November 2015. Recently I graduated from Roehampton University with a MA in Leadership and Management. I have also been studying at Kingston University where I gained my Early Years of Professional Status. During my career, I have worked as Nursery Teacher, Deputy Manager and an Ofsted Compliance Manager. My aim is to continue creating an interesting, challenging and welcoming environment that allows children to progress and develop at their own pace to fulfil their potential.


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