Bright Horizons Haslemere Day Nursery and Preschool

7 College Hill, Haslemere GU27 2JH
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9.6 73 Reviews
A supportive and caring nursery in Haslemere

Haslemere Day Nursery and Preschool is set in a lovely Victorian building in an idyllic location a few minutes' walk from Haslemere town and 10 minutes' walk from Haslemere rail station, with direct trains to London and Guildford and good links to Liphook. The nursery supports children’s development from the age of three months to 5 years.

The well qualified, long standing team of highly motivated, enthusiastic and experienced staff work together to provide a well-balanced programme of fun activities and learning experiences, within a carefully planned curriculum with Bright Horizons unique Ready for School programme. Fostering an enjoyment of early literacy and maths, with the nursery's Growing Readers, Writers and Mathematicians Enhancement, helping children to recognise letters, words and numbers in their environment.
The nursery boasts an amazing school readiness room, attached to their Preschool, promoting Bright Horizons learning enhancement programmes.

In addition, the nursery offer home learning bags and a lending library to allow the parents the opportunity to extend their child's learning at home. The nursery and preschool rooms have free-flow access to the stunning adventure garden throughout the day.

With all-inclusive fees, which means you have less to pack on a busy morning, onsite meals are prepared with nutrition in mind. From healthy lunches and snacks to your chosen branded nappies and wipes included in the fees.

The nursery has been awarded an Ofsted rating of ‘Good’ (OCT2016) for their commitment to high quality childcare and education.

The staff are excited to be part of every child’s journey and look forward to showing the nursery and all their facilities during a personal tour.
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Care Provided by Bright Horizons Haslemere Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Emma (Nursery Manager)
  • Number of Childcare Staff
  • 11
  • Total Places for Children
  • 94
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays & Christmas
  • Parking
  • Parking is available on site for drop off, pick up, and located within the school catchment area of Waverly.


Bright Horizons Haslemere Day Nursery and Preschool Reviews (73)

Total of 73, showing 1-20
9.6

Bright Horizons Haslemere Day Nursery and Preschool has a Review Score of 9.6 (9.599) out of 10, based on 24 reviews in the last 2 years. Over all time Bright Horizons Haslemere Day Nursery and Preschool has 73 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Our child transitioned from another nursery and the staff at Bright Horizons have gone above and beyond to ensure he has settled in well. They provide regular updates and always make time for us to discuss his progress and answer any questions. He is already very happy there!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your lovely review! We're so glad to hear your child has settled in well and is happy with us. It's great to know the team has been supportive and that the updates and communication have been helpful.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely caring nursery and staff. I can see how much my son has come on already and he's only been with them since January.
I feel like they have really taken the time to get to know him and he's really happy going in every day.
I will definitely be sending my daughter here when she's ready for nursery.
Thank
you guys!!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your wonderful review! We're so glad to hear your son is thriving and enjoying his time with us. We look forward to welcoming your daughter when she's ready!


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Overall Experience  Overall Experience 5.0 out of 5

Both my children have been to this nursery and I really think it has gone strength to strength over the years. My son is now 3 and has been there since he was 1. The staff are the best thing about the place, as we have been so lucky to have key workers throughout the years who really understand him,
and who really enjoy looking after him. They take time to get to know what he loves. He has a great group of friends who he loves seeing. The outside space is perfect. They do lovely activities and we can see everything on the app, lots of fab pictures. The food is cooked on site and I'm always impressed by the variety of healthy wholesome hot meals they have. The hours are great for me as I commute. I have recommended this nursery to quite a few friends- I think it's got a lovely warm vibe and ticks all the boxes. No hesitation to recommend!!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your lovely review! We're so happy to hear your children have thrived with us, and that our staff, activities and meals have made a positive impact.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter really enjoys going to Bright Horizons, and I feel like the staff members take the time to get to know each child and how best to help them thrive as individuals. I would highly recommend.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your lovely feedback! We're so glad to hear that your daughter enjoys her time at Bright Horizons and that our staff have made a positive impact on her experience. We truly appreciate your recommendation!


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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons has been brilliant for my daughter. She was very nervous when she started, the staff were lovely in helping her settle. She now has a wonderful time, skips in and doesn't want to leave. She's made some lovely friends and her numbers and letters have really improved. I will be sending
my second child there soon and would highly recommend it to anyone.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your kind review! We're thrilled to hear how your daughter has settled in and is enjoying her time with us. Thank you for your recommendation.


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Overall Experience  Overall Experience 4.0 out of 5

Our son has been very happy at Bright Horizons, setting in quickly, and forming lovely bonds with his key person, while feeling comfortable, happy, and at ease with other staff. A real positive for me is seeing how thought-through and enjoyable the activities are that the toddlers take part in. As well
as being geared towards fun, the nursery staff explain in updates to parents what the purpose of activities are in terms of the children's development. They also post individual observations of your child from time to time; it's lovely to see and hear about specific behaviours and interactions during the day, and fascinating as a parent to learn from what professionals know and see!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your lovely review! We're so happy to hear how well your son has settled in and that you appreciate our thoughtful activities and updates.


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Overall Experience  Overall Experience 5.0 out of 5

Our child has been at Bright Horizons for over a year- she settled in well and has had a wonderful time. She'll often ask to stay later, and has made a lovely group of friends. The staff take the time to listen and support us, and communication through the app, which is very timely and detailed. The
opening hours are hugely helpful for our work situation. Our daughter is also very happy with the food!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear your daughter is happy, has made great friends and enjoys the food. It's also great to know the communication and opening hours have been helpful.


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Overall Experience  Overall Experience 4.0 out of 5

Our daughter moved to Bright Horizons Haslemere Day Nursery and Preschool, following our move to Haslemere from London, and settled in extremely quickly thanks to the care and attention from all the staff. The facilities and space available are very impressive and we love the variety of activities they
do.
My one comment would be that the menu could be a little more varied, though she seems to eat plenty so it's not a real concern and we've also had a couple of issues with dirty nappies not being changed however the staff worked quickly to address this and it hasn't happened since.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your review! We're so glad your daughter settled in quickly and enjoys the activities and facilities. We appreciate your feedback on the menu and nappy issue and we're happy it was resolved.


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Overall Experience  Overall Experience 5.0 out of 5

The staff here are so friendly and our son absolutely loves going here every day. They do a variety of activities and are always coming up with new ideas. He loves the food and is always having seconds! Would highly recommend this nursery as we are very happy with the level of care our son gets. The
longer opening hours are great for commuting too.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Hello, Thank you for taking the time to share your valuable feedback with us. We're thrilled to hear your child is settling in and thriving at our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Bright Horizons in Haslemere for over a year and we have been really happy with the care and guidance she has received. She always has fun, is engaged and happy and the team are all really positive, polite and friendly. It has been a great start to nursery life and we have noticed
a massive progression in her development during her time at Bright Horizons. A great experience and nursery we would definitely recommend to others.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your kind words! We're delighted to hear how much your daughter enjoys her time at the nursery and that you've seen such positive growth in her development. Thank you for the recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

Nursery staff have been kind and caring for our little one. We were uncertain at first but it is clear that it is a good environment. The nursery has small groups for the young ones and consistent staff so you get to know who's who and they get to know your kid. The enrichment activities look fantastic.
The extended hours (07:00-18:30) are very useful, especially if you are working in London and means you don't have to juggle wrap-around care. It isn't cheap but you do get good value for your money with all food and consumables included.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your thoughtful review! We're so glad to hear that you and your little one are feeling comfortable and supported at our nursery. Thank you for being part of our community!


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Overall Experience  Overall Experience 4.0 out of 5

My child has settled into primary school very calmly and confidently. I'm sure this is partly due to the good care and guidance given at the nursery. Staff are caring and accommodating and will go the extra mile for the children. The graduation ceremony organised for pre-school leavers was brilliant.
All in all, our little one has had a really good experience.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your lovely review! We're thrilled to hear that your child has settled into primary school confidently. It's great to know that our caring staff and the graduation ceremony made a positive impact. We appreciate your feedback and are so glad your child had a wonderful experience with us!


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Overall Experience  Overall Experience 5.0 out of 5

We have put two children through this nursery and have been very happy consistently with the care our girls have received for the last 4 years. We always felt reassured that our girls were safe and well looked after and feel they progressed in their development massively in their time here through the
activities, facilities and use of the lovely outdoor space. Credit to the nursery, couldn't thank you all enough for the effort you all put in.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that both of your children have received excellent care over the past four years. It's great to know they've thrived in our activities and outdoor space. We appreciate your kind words and are grateful for your support!


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Overall Experience  Overall Experience 1.0 out of 5

A business that treats toddlers like robots.
Filthy environment.
Dishonest teachers, tell you one thing but my toddler told me another, lied to me that my child was okay when I could still hear her crying after drop off etc.
I noticed she wasn't eating at nursery on the app, I would fetch her and
she would be pale, weak and moody. I shared my concerns with the manager and asked that if you notice she is very weak and not eaten anything all day, please offer her some crackers (on their menu) in private so that she has something to keep her going. They said no!
I told the teacher as it's a new nursery she will feel shy and forget where the toilet is so please remind her every few hours to go potty (she is fully potty trained). She wet her pants twice and when I reminded them to remind her they told me they can't remind her, she's 3 and she should know how to go on her own!
A lot of teachers are not qualified and not very friendly so don't just assume they are all trained.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool

Hello, thank you for sharing your experience. Please rest assured that we take every complaint seriously, and we stringently follow all guidelines regarding our qualified and non-qualified staff. If there's any further support we can offer, we kindly request you to contact our complaints team at ukcomplaints@brighthorizons.com.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started at Bright Horzion Haslemere Day Nursery and Preschool three months ago and the team have been absolutely fantastic. It was a tricky couple of days settling in but she was taken in warmly every day and it only took a week or two for her to completely love it, to the point that she
gets the biggest smile in the morning when she sees the staff. We are grateful for the amazing job the staff are doing and would recommend this nursery to all our family and friends. Our little one seems to love her food now and we love catching up on all the great activities she gets to do on all her days there!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool

Thank you for sharing your experience with Bright Horizons Haslemere Day Nursery and Preschool! We're thrilled to hear that your daughter has settled in so well and now loves attending nursery. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Bright Horizons Haslemere Day Nursery and Preschool do a fantastic job caring for my son and helping him develop. They play a key role in his development and it's lovely to see him grow with each new experience the nursery provides. My son has formed a real bond with the staff he interacts
with. I know he feels excited and safe when he comes to nursery. And I’m confident he will be well looked after. Through the team's encouragement and care, my son’s confidence is growing, he's coming out of his shell and developing his own unique personality, as well as many other important skills. I appreciate the photos and updates the team provide on the app and can tell my son really enjoys his time at nursery and is learning a lot through lots of varied activities and playing with other children. I have no idea how the team manages to provide such exceptional care for all the children there. They do a great job. I couldn't be happier that my son is at Bright Horizons Haslemere.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.


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Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with Bright Horizons Haslemere Day Nursery and Preschool to date. Our daughter seems happy when we drop-off and pick-up and is also learning a lot, such as singing nursery rhymes back to us and counting up to 10 (she’s still very little, so this impresses us a lot!) The staff
at Haslemere Bright Horizons are extremely helpful and approachable and we would definitely recommend.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool

Thank you so much for your positive feedback! Thank you for recommending us.


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Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care provided by the staff at the nursery for both of my children. They are warm, caring and supportive of the children, form good relationships with them, and support them to create friendships and get ready for school. Both children loved the meals and slept well there,
and the staff enthusiastically tell me about their day when I pick up.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool

Hello, thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

Could not recommend the nursery more highly - the team are fantastic and quickly built a great rapport with my son and he seems to be thriving under their care and guidance. Lovely to see him greet all members of staff with open arms when he’s dropped off and waves on the way out so there has never
been any doubt that he’s well looked after and enjoys being there.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool

Hello, thank you for sharing your positive experience; we appreciate your trust in us, and we look forward to continuing to provide exceptional care and guidance for your son.


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Overall Experience  Overall Experience 4.0 out of 5

The staff at the nursery are amazing, everyone I’ve met is so lovely and kind and the kids adore them. The nursery is well organised and the team come up with activities and events all the time and really make an effort. On first impressions, the nursery doesn’t look as smart as others in the area and
the facilities are tired but it’s due to have a refurb which will make a huge difference to the general feel of the nursery. Very happy with our experience so far.

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Current Review Score: 9.6 (9.599)

Overview of Review Score

The Review Score of 9.6 (9.599) out of 10 for Bright Horizons Haslemere Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.599 for Bright Horizons Haslemere Day Nursery and Preschool is calculated as follows: ( (204 Excellents x 5) + (63 Goods x 4) + (5 Satisfactorys x 3) + (7 Poors x 2) + (5 Very Poors x 1) ) ÷ 284 Ratings = 4.599

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Haslemere Day Nursery and Preschool is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 number of registered child places is 18.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (2)

Emma

Emma

Job Title: Nursery Manager

I have worked in Early Years since leaving college in 2005, I hold a Diploma in Childcare and Education and I started working at Haslemere Nursery in 2007. I have worked my way through various roles such as Nursery Nurse, Room Leader, Third in Charge, and Deputy Manager to my current position as Nursery Manager.

I am extremely passionate about the nursery and the children, I am committed to providing quality childcare to all children who attend the setting. I am immensely proud of my amazing team here at Haslemere Pre-School & Day Nursery who work incredibly hard to provide a wonderfully safe and stimulating environment for the children.

My beliefs and values within my role are to treat all children and families as individuals, and really understand how I can support your child to thrive in our setting.

... Read more
Charlotte

Charlotte

Job Title: Deputy Manager

I have worked in Early Years since I was 16, and I started working at Haslemere Nursery in 2017. Throughout my time in childcare, I have had various roles such as Nursery Nurse, Room Leader, Third in Charge, and now Deputy Manager.

I am extremely passionate about the nursery and the children, I am committed to providing quality childcare to all children who attend the setting. I love watching the children grow and develop and teaching them the life skills they need for the future. I believe that all children are individuals and have their own skills and knowledge to make them unique.

... Read more

Frequently Asked Questions about Bright Horizons Haslemere Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Haslemere Day Nursery and Preschool accepts?

Bright Horizons Haslemere Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Haslemere Day Nursery and Preschool Open?

Bright Horizons Haslemere Day Nursery and Preschool is open: Monday 07:00-18:30, Tuesday 07:00-18:30, Wednesday 07:00-18:30, Thursday 07:00-18:30, Friday 07:00-18:30.

How many Children does Bright Horizons Haslemere Day Nursery and Preschool have capacity for?

Bright Horizons Haslemere Day Nursery and Preschool has capacity for a total of 94 Children.

How far is Bright Horizons Haslemere Day Nursery and Preschool to the centre of Haslemere?

0.2 mile(s) as the crow flies, distance by road may be significantly further.