Parking is available on site for drop off, pick up, and located within the school catchment area of Waverly.
Bright Horizons Haslemere Day Nursery and Preschool has a Review Score of 9.6 (9.599) out of 10, based on 24 reviews in the last 2 years. Over all time Bright Horizons Haslemere Day Nursery and Preschool has 73 reviews.
Review from F S (Mother of Child) published on 22 April 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your lovely review! We're so glad to hear your child has settled in well and is happy with us. It's great to know the team has been supportive and that the updates and communication have been helpful.
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Review from Megan E (Mother of Child) published on 15 April 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your wonderful review! We're so glad to hear your son is thriving and enjoying his time with us. We look forward to welcoming your daughter when she's ready!
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Review from Emily M (Mother of Child) published on 7 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your lovely review! We're so happy to hear your children have thrived with us, and that our staff, activities and meals have made a positive impact.
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Review from Emma J (Mother of Child) published on 6 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your lovely feedback! We're so glad to hear that your daughter enjoys her time at Bright Horizons and that our staff have made a positive impact on her experience. We truly appreciate your recommendation!
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Review from L U (Mother of Child) published on 21 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your kind review! We're thrilled to hear how your daughter has settled in and is enjoying her time with us. Thank you for your recommendation.
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Review from C O (Mother of Child) published on 18 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your lovely review! We're so happy to hear how well your son has settled in and that you appreciate our thoughtful activities and updates.
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Review from R P (Mother of Child) published on 6 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to hear your daughter is happy, has made great friends and enjoys the food. It's also great to know the communication and opening hours have been helpful.
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Review from E B (Mother of Child) published on 27 January 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your review! We're so glad your daughter settled in quickly and enjoys the activities and facilities. We appreciate your feedback on the menu and nappy issue and we're happy it was resolved.
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Review from Clare B (Mother of Child) published on 28 November 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Hello, Thank you for taking the time to share your valuable feedback with us. We're thrilled to hear your child is settling in and thriving at our nursery.
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Review from Susan C (Mother of Child) published on 5 November 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your kind words! We're delighted to hear how much your daughter enjoys her time at the nursery and that you've seen such positive growth in her development. Thank you for the recommendation.
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Review from Jennifer R (Mother of Child) published on 29 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your thoughtful review! We're so glad to hear that you and your little one are feeling comfortable and supported at our nursery. Thank you for being part of our community!
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Review from M P (Mother of Child) published on 24 September 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your lovely review! We're thrilled to hear that your child has settled into primary school confidently. It's great to know that our caring staff and the graduation ceremony made a positive impact. We appreciate your feedback and are so glad your child had a wonderful experience with us!
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Review from Jane L (Mother of Child) published on 16 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to hear that both of your children have received excellent care over the past four years. It's great to know they've thrived in our activities and outdoor space. We appreciate your kind words and are grateful for your support!
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Review from A H (Mother of Child) published on 28 June 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool
Hello, thank you for sharing your experience. Please rest assured that we take every complaint seriously, and we stringently follow all guidelines regarding our qualified and non-qualified staff. If there's any further support we can offer, we kindly request you to contact our complaints team at ukcomplaints@brighthorizons.com.
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Review from Olivia D (Mother of Child) published on 14 June 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool
Thank you for sharing your experience with Bright Horizons Haslemere Day Nursery and Preschool! We're thrilled to hear that your daughter has settled in so well and now loves attending nursery. Thank you for your recommendation.
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Review from Allan G (Father of Child) published on 1 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
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Review from Sophie G (Mother of Child) published on 25 April 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool
Thank you so much for your positive feedback! Thank you for recommending us.
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Review from A P (Mother of Child) published on 2 February 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool
Hello, thank you for your five-star feedback and for sharing your experience with us.
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Review from Chantal B (Mother of Child) published on 29 January 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Haslemere Day Nursery and Preschool
Hello, thank you for sharing your positive experience; we appreciate your trust in us, and we look forward to continuing to provide exceptional care and guidance for your son.
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Review from Emily H (Mother of Child) published on 30 November 2023
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The Review Score of 9.6 (9.599) out of 10 for Bright Horizons Haslemere Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.599 for Bright Horizons Haslemere Day Nursery and Preschool is calculated as follows: ( (204 Excellents x 5) + (63 Goods x 4) + (5 Satisfactorys x 3) + (7 Poors x 2) + (5 Very Poors x 1) ) ÷ 284 Ratings = 4.599
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Haslemere Day Nursery and Preschool is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 number of registered child places is 18.8, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
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Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
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Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
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