Knowle Green Day Nursey

Knowle Green, Staines-upon-Thames TW18 1AJ
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9.8 151 Reviews
  • Knowle Green Day Nursey, Staines-upon-Thames
Knowle Green Day Nursery is a purpose built, spacious day nursery of the highest quality, with four main play areas and additional sleeping areas. The nursery has a warm, caring and friendly atmosphere, with a team of qualified and experienced practitioners providing a happy sociable environment where all children are treated as individuals. They have also obtained their Eco-schools Green Flag.

All age groups have access to individual enclosed garden areas which offer a wide range of activities and learning opportunities to help to promote children's social, emotional and physical development. There is also a large woodland area which all children are able to use for natural play.

Open from 7.00 to 6.30 and with a fully inclusive package, Knowle Green offers a comprehensive and convenient service to parents.

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Care Provided by Knowle Green Day Nursey

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Chanelle Weaver (Manager)
  • Number of Childcare Staff
  • 71
  • Total Places for Children
  • 133
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays & 2 Inset Days
  • Parking

  • Free parking is available onsite.


Knowle Green Day Nursey Reviews (151)

Total of 151, showing 21-40
9.8

Knowle Green Day Nursey has a Review Score of 9.8 (9.768) out of 10, based on 42 reviews in the last 2 years. Over all time Knowle Green Day Nursey has 151 reviews.

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Review from Klaudia W (Mother of Child) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are absolutely thrilled with Knowle Green Day Nursery in Staines! The staff are professional, kind, always welcome you with a smile and offer support when needed. Our daughter flourishes at the nursery. The days are filled with so many thoughtful, sensory educational activities that supports and
encourages development. Our daugther is currently at Ladybirds and the room leader and her team have been absolute stars. Made our rather stressful settling in journey a pleasure and never stopped offering fantastic care since. As a parent, knowing that you are handing your child to someone that truly cares and looks after your child as their own is priceless. Daily updates on the app are a great feature and always leaves a big smile on our faces to see how their day has been. All the special events, weekly newsletters, monthly story reports, and daily drop off/pick ups chats are making parents feel part of the nursery experience. Without any doubt - a top-notch nursery!

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Review from Teodora B (Mother of Child) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Definitely, I can confirm that I am so happy that both my kids joined this nursery. They like this place, the staff are nice and proactive, focus on the kids' needs.
I see each day improvements in the development of my children so as a parent I am happy when I see that, and when I know that my kids
are every day in good care. Thank you for all the involvement, advice and care.

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Review from Marika G (Mother of Child) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for making my son feel right at home and allowing him to flourish. He has the best time there and it’s evident by how excited he is to go to nursery. Thank you for being his second family and working so hard to help him with his words/sounds, we have started seeing an exceptional amount of
progress in his learning. His speech has improved dramatically, he is more creative, confident and has a greater understanding of the world. Thanks again!

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Review from Elaine M (Mother of Child) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Knowle Green Nursery in Staines is absolutely fantastic. I could not recommend it enough. The staff are excellent and operate to extremely high standards in all respects, from cleanliness to nutrition to early learning. They also have an in-depth knowledge of children and their development in that age
group. The effort that goes into sensory play, reading, baking and everything else with the children is top-class. Our daughter was in the bumblebees room and knowing that you are handing your child to staff who love them and care for them like they are their own, takes away any anxiety you have as a parent. I loved the weekly newsletters to catch up with everything and the plan for the following week. The masterclasses provided for the parents were a welcomed addition. Our minds were always at ease knowing she was in such good care. It was very hard to say goodbye!

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Review from Kelly T (Mother of Child) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So, today is the end of an era! It’s my youngest daughter's last day at Knowle Green Day Nursery. My eldest started back in 2016 and even when she left I knew we’d be back and in 2021 we were! In the middle of a global pandemic the ladies at Knowle Green made my return to work easier, as I knew my daughter
would be loved and well cared for. It was so reassuring to see so many faces we knew from our eldest’s time at Knowle Green. I can not thank all the staff enough for all the love and care they have shown our girls over the years. There were tears at drop off this morning from me and had I been doing pick up I know there would have been more! So thank you, from the bottom of my heart, for everything you have all done. You all played a massive part in our girls' lives and we will always remember you and be grateful for the amazing people you all are.

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Review from A M (Mother of Child) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had both my children at Knowle Green since fifteen months old and they have loved going. They have learnt so much and made amazing friends. The staff are amazing and really engage with the children. The food is amazing and always prepared fresh onsite, so they get to try lots of different things.
I’m so happy we chose Knowle Green for our children and will be sad to say 'bye' to the team as they move on to school. Thank you for being a big part of our kids' early years and for making sure they leave with so many happy memories.

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Review from Laura S (Mother of Child) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are polite and listen to parent concerns, support parents when needed and give advise to help the child. Always tell us how our child's day has been and tell us when our child is feeling unwell.

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Review from A H (Guardian of Child) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two grandsons have both been at this nursery and the care shown both to the boys and ourselves has been excellent. They are so caring and definitely go the extra mile. If I have any issues it would be the continuous change of staff which we find unsettling, too much change.

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Review from S B (Mother of Child) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends Knowle Green Day Nursery in Staines, but sadly he will be moving to Primary school this September. He has been attending since he was for 1 year old and the staff are welcoming, approachable, kind, friendly and caring. He has made great progress in his learning and the staff have been
very supportive in his development. We receive regular feedback about how he has been doing. Staff have supported him in settling in, and he enjoys and loves it there as it is a fun and safe environment. He has made wonderful friendships and I am grateful, thankful and appreciative of all the staff for their hard work. Thanks Knowle Green - You have been amazing!

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Review from Charlotte P (Mother of Child) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been in the Ladybirds room since March and has settled in really well. My daughter had developed good bonds with all the staff especially her key worker and trots off at drop off without a backward look.
The app is updated patchily but I understand that inputting data into a tablet
would take away from the care of the children and staff are happy to chat at pick up so I don't feel out of the loop. I'm always updated as to my daughter's learning objectives and how we can work as a team to help my daughter along. I feel like my daughter has progressed so much since she started.
The outdoor space is very good and I know my daughter loves spending as much time as possible out there which is good for mind and body. There are plenty of activities available for even the busiest toddler. The fact that at pick up she's always mucky or in different clothes is a massive positive to me - I think a grubby toddler is a happy one!

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Review from G M (Mother of Child) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Knowle Green Day Nursery have created a happy, positive and creative environment for the children. My son loves spending his 2 days a week here. They are constantly changing the activities they do each week which is lovely to see. Knowing the children have access to the garden area all day long is a
great benefit as my son loves being outside.
The staff are always so welcoming, patient and kind. They always have the children's best interests in mind.
The app is a great help to see how the children get on throughout the day. I am happy that we don't get a notification for every nappy or activity as that would be literally impossible to do for every child. I know that my son is in good hands and would be notified if there were ever any issues.
The charity fundraisers are very well put together and great for families to meet and see the other children.

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Review from Chantelle Louise M (Mother of Child) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Knowle Green are incredible! Our son has flourished under their care and we are so happy that he is being moulded by people who really care about his development. Everyone goes the extra mile and seems to love doing what they do. We could not be happier!

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Review from Christine G (Mother of Child) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a wonderful 4 year old who has been at Knowle Green Day Nursey since being a baby and now her 4 month old sister is at Knowle Green too.
The staff are wonderful and kind and even though it is a big nursery, everyone makes the effort to get to know you and your children. It feels like a big
family. I honestly can not recommend them enough.
Every key worker has treated our daughters with the upmost care. It is hard going back to work so quickly after having a baby, but Knowle Green have made the transition so much easier than it could be and I am eternally grateful for every member of staff from reception, to kitchen, to the room staff who work so hard to take care of our daughters. Thank you.

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Review from M L (Father of Child) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has moved up to Bumblebees in the last month and settled in after the first few days.
The team have taken extra care to ensure he has settled and he is happy and progressing at nursery.

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Review from Zara G (Mother of Child) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy since our child started at Knowle Green. The staff, both at the front desk and his room, are lovely and my child is happy. We have also seen lots of development. We can't fault it, especially the care and attention with my child's allergies.

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Review from Emma L (Mother of Child) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot speak highly enough of the Knowle Green Nursery team. Our son requires certain medical needs - the nursery staff have gone above and beyond to ensure that he receives the care that he needs.
Every day we are greeted with smiling, enthusiastic faces - not only by our son's key workers but
by the reception and management staff too.
We cannot recommend Knowle Green Nursery enough!

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Review from Agnieszka W (Mother of Child) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great team. My daughter is able to count to 100 as well as spell and write her name.
Great environment.

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Review from T C (Mother of Child) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery with wonderful staff and reall attention to detail and care for each child as individuals.
The combination of the classes has meant age is fairly wide in development which is sometimes difficult, but overall, very happy with level of care and education.

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Review from C O (Mother of Child) published on 5 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally a very good nursery; however, we would like to see constant use of the app. Some days we always get updates on naps, food, nappies etc, and on some days, we get only one or two updates or none at all.
Also, we have noticed the staff don't tend to wipe our daughter's nose when it has been
running, and when she was in the caterpillar, on more time than we would have expected, she came home with a dirty nappy.
On the plus side, we loved doing the first aid care that was advertised in the newsletter.

Reply from Chanelle Weaver, Nursery Manager at Knowle Green Day Nursey

Thank you for your many 4-star ratings for our nursery - a source of pride to us all – and we are delighted you loved the Parent First Aid training. Parent feedback is vital to our efforts to improve our service whenever possible. With regard to the number of posts on the parent app we are following Early Years Foundation Stage revisions which focus on reducing ‘paperwork’ to heighten the quality of the activity underway and the interaction between practitioner and child. ‘Snapshot’ observations are supplemented with ‘Monthly Learning Story’ and ‘age and stage’ developmental assessments. Your Key Person will also be happy to supply any information you need on the day’s activity, naps and food etc. at the end of sessions.
Thank you again for your kind comments and for taking the time to review our nursery.


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Review from T R (Mother of Child) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic leadership from the top and staff that have been so committed to meeting my child’s needs! They will take time to listen and respond to my child’s needs.The preschool room leadership is outstanding always willing to go the extra mile for our child.

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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Knowle Green Day Nursey is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Knowle Green Day Nursey is calculated as follows: ( (405 Excellents x 5) + (83 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 504 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Knowle Green Day Nursey is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 133 number of registered child places is 26.6, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (19)

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Meet the Team (1)

Chanelle

Chanelle Weaver

Job Title: Nursery Manager

Joined: 2022

Chanelle is the Manager of the award-winning Knowle Green Day Nursery in Staines and has a wealth of experience, having worked in the Early Years sector for over 20 years.


She has a Foundation degree in Early Childhood Studies, she also had training for the emotional well-being practitioner, behaviour management and SENDco.


Chanelle has recently started working at Childbase Partnership.


What is your favourite feature of Knowle Green?
The nursery has large outdoor environments individual to each room and a large woodland area to extend the outdoor learning following the woodland play programme.


What are you most proud of about your nursery?
The long-standing members of staff, with some working here for over 20 years are amazing.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Knowle Green Day Nursey to verify any information. View our terms and conditions. Knowle Green Day Nursey has a Platinum Service – more info.