Knowle Green Day Nursey

Knowle Green, Staines-upon-Thames TW18 1AJ
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9.8 151 Reviews
  • Knowle Green Day Nursey, Staines-upon-Thames
Knowle Green Day Nursery is a purpose built, spacious day nursery of the highest quality, with four main play areas and additional sleeping areas. The nursery has a warm, caring and friendly atmosphere, with a team of qualified and experienced practitioners providing a happy sociable environment where all children are treated as individuals. They have also obtained their Eco-schools Green Flag.

All age groups have access to individual enclosed garden areas which offer a wide range of activities and learning opportunities to help to promote children's social, emotional and physical development. There is also a large woodland area which all children are able to use for natural play.

Open from 7.00 to 6.30 and with a fully inclusive package, Knowle Green offers a comprehensive and convenient service to parents.

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Care Provided by Knowle Green Day Nursey

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Chanelle Weaver (Manager)
  • Number of Childcare Staff
  • 71
  • Total Places for Children
  • 133
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays & 2 Inset Days
  • Parking

  • Free parking is available onsite.


Knowle Green Day Nursey Reviews (151)

Total of 151, showing 61-80
9.8

Knowle Green Day Nursey has a Review Score of 9.8 (9.768) out of 10, based on 42 reviews in the last 2 years. Over all time Knowle Green Day Nursey has 151 reviews.

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Review from Emma S (Mother of Child) published on 14 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've had 3 children in this nursery with 2 still there and we love everything about it, from the staff who have become extended family to us going above and beyond to help us, the facilities which are by far the best in the area, the outdoor space is amazing. Our children couldn't be happier there
and have become a confident social little human
beings because of the care and attention they've had there.

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Review from Niky R (Mother of Child) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Knowle Green have been amazing throughout this time. Being a keyworker, it put my mind at rest knowing my son was safe and being cared for like he would at home. It's the little things like cuddles. I know he had a great time as he couldn't wait to tell me what he had been doing and who
with. We would like to say a big thank you to all the staff for being amazing at this difficult time and keeping my son safe.

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Review from P P (Mother of Child) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is in Preschool and we have really been impressed with the nursery, its setting and the staff. All the rooms in the nursery are fantastic, the Preschool room is like a mini-school in preparation for them moving on to big school. The facilities such as the interactive whiteboard, story area, construction
zone and many more are arranged really well. My son has really enjoyed his time in preschool I have seen him develop in preparation for his move to school.  They also have other extracurricular activities - visiting the London Aquarium & theatre trips which are safely planned and well organised. The current situation of the lockdown has been very well handled by Knowle Green & Childbase. I have been really impressed with the recent return to nursery which went smoothly, the team have been great at answering any concerns we have had and also been keeping us informed of developments. The new changes they have implemented are working well and are being adhered to by all. Thank you.

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Review from K R (Mother of Child) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our children have attended this nursery. We love it. Our older daughter has developed really well here both socially and with reading/writing etc. Every other week they have a science company come in to do experiments which my daughter talks about for a week after and so many internal tasks and
games. It’s a big nursery but the way it is set out allows small groups and bigger ones to enjoy different games and development tasks. The wall screen in preschool is fantastic for the kids to learn whilst playing. The garden is brilliant, so many different toys to play on, growing things, learning about the three ducks they have. They have taken the preschool kids out to the aquarium in London and to a pantomime in Richmond which was great. Occasionally you don’t get as many updates as you’d like but that’s the only minor complaint I have. They have managed the recent coronavirus really well and new processes are working well already.

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Review from Katie F (Mother of Child) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Knowle Green since she was a year old and is now in the preschool room. She's had a wonderful time at nursery - learning so many new skills with the dedicated staff. It has been a huge help to our family, allowing us to work and know that she is very well looked after. She has
been happy and thrived at nursery from the very beginning - quickly settling in, enjoying playing with other children. Her abilities have come on leaps and bounds, and she's had the chance to experience so much, (a lot of which it would never have occurred to me to do with her). She also loves the food!

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Review from Marta S (Mother of Child) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Knowle Green, especially the Ladybirds carers, have gone above and beyond to ensure my daughter’s return to the nursery after the Covid-19 lockdown was smooth, safe and stress-free - not only for her but for us as parents. Even after tearful drop-offs that are inevitably part of this painful
transition, I still feel reassured of their skills and commitment, seeing how my daughter’s needs are immediately identified and addressed. If she needs comfort, she receives it. If she needs distraction, she gets it. If she needs attention, it’s there. I am happy my daughter has so much fun over there, where she engages in fun activities, especially messy play, continues to develop and enjoys the company of her carers as well as other children in her safe bubble. It makes my work and day easier knowing she’s safe and looked after. So, thank you.

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Review from Louise S (Mother of Child) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had one child go through the nursery from ten months old. The nursery has always been great with him and he enjoyed his time there and the preschool team are especially good at getting the children ready for the transition to school. My youngest is currently in the nursery and has been since
he was ten months old also. He thrives day to day and has the best keyworkers who communicate with me well and encourage his development. He is looking forward to going back soon.

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Review from Lisa G (Mother of Child) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Knowle Green nursery for over a year now and absolutely loves it. She is thriving there and has made special relationships with her key workers, other staff and her friends. The variety of activities she pursues there, never have her bored, and she is always excited to bring
home her latest artwork or to tell us about her day. I have every confidence in leaving my daughter at Knowle Green, in the knowledge that she will be cared for to the highest level and all of her needs met unconditionally.

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Review from Alok S (Father of Child) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Daughter has been a going to Knowle Green Nursery for two years starting at the age of one. From caterpillars to ladybirds and bumblebees, we have always seen that our child was able to build a strong connection with the caretakers and other children in the room. We were surprised at every stage,
how she was picking up new things from the nursery and most importantly learning to be independent. I have seen my daughter grow when it comes to dealing with situations, disagreements and learning to express herself.
I can confidently say that it would have been much harder without the support and environment provided by Nursery.

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Review from J V (Mother of Child) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a key worker, it's always difficult to know what to expect during these tough times, particularly when your child is new to the nursery when lockdown started. However, this gave our daughter some time to settle with the amazing nursery staff who looked after her so well during an unprecedented time.
I cannot thank the staff enough for what they do, including reception staff. The constant communication has really helped to keep parents informed, and my daughter now comes home happy. Can't ask for more than that. Thank you.

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Review from Robyn RH (Mother of Child) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started in Ladybirds at Knowle Green last year and we couldn’t be happier with the nursery and the support they have given her. She has grown in confidence and both her speech and motor skills have come on fantastically. The staff are amazing, and all go out of their way to help and support
parents.
I would highly recommend the nursery.

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Review from Melanie U (Mother of Child) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started in the baby room and has since moved to the next room up. He loves attending nursery and we know he is in safe hands.
They keep us updated through an app, and are always welcoming when you call during the day.
My son loves the food and with credit to the Chef, she has catered for a
gluten-free diet, going above and beyond to make sure he is still fed delicious substitutes without him feeling he is going without.
I cannot fault the nursery during lockdown and what must have been such a difficult time for them. They have kept us up to date with their communications throughout, and have instilled confidence that they are trying to make it as safe as possible for the children's return.

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Review from J M (Mother of Child) published on 15 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has gradually settled in and now usually recognises and will willingly go to the staff, who seem to have a good relationship with him. The room offers lots of different activities throughout the day for the children to get involved in and the staff is aware of the types of activities that he
enjoys most. On occasion, it seems difficult to get information on how he has been/activities.

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Review from Becca E (Mother of Child) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has settled very well into the nursery, he is very excited to come into nursery, all the staff are very welcoming to me and my son. If we have any problems they are always there to help as best as they can.

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Review from A C (Father of Child) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been going to Knowle Green since she was a year old. Everyone in the ladybird room took the time and effort to make sure she was comfortable and we could see the change in two weeks itself. Within three months, we were able to transition from half time to full-day and our daughter seems
to be really enjoying her time. She seems to be learning something new there every week and also seems to be eating very well since she started there. We have really liked our daughter's time here and would highly recommend Knowle Green.

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Review from Jo R (Mother of Child) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Knowle Green Day Nursery for one year now. All the staff are incredibly helpful, warm and welcoming. Most of them seem to know my son already despite him only being in two rooms so far. Nothing is an issue for them - whether it's dietary requirements, support with sleep and us wanting
to use reusable nappies. My son has many friends at Knowle Green Day Nursery already and happily learns from staff all the time, I am so happy that we chose Knowle Green Day Nursery for him and know his experience there will help him become a well rounded individual.

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Review from Martyn L (Father of Child) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our daughter has an amazing time and will no doubt be well prepared for school by the time she finishes.

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Review from Tajinder S (Mother of Child) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have 2 children at Knowle Green. One in ladybirds and one in butterflies. I have always been impressed with the level of care given to my children. They are delighted to come to nursery and I have to drag them away at the end of the day. Staff give the children a lot of loves and support.
I feel
that my children are flourishing here. Recently, I received a lot of support from staff who assisted us in planning for a new dietary need in relation to one of my children. They clearly explained what steps the nursery would take to implement this change. In fact, we have adopted the same action plan at home.

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Review from Natasha A (Mother of Child) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Knowle Green have gone above all expectations. Always have a friendly welcome and everyone knows each parent, child and sibling. I couldn't ask to have a better team looking after my daughter.

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Review from Shilpi C (Mother of Child) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's an outstanding nursery. My daughter gets to learn many things from here.
Thank you guys for your support.

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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Knowle Green Day Nursey is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Knowle Green Day Nursey is calculated as follows: ( (405 Excellents x 5) + (83 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 504 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Knowle Green Day Nursey is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 133 number of registered child places is 26.6, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (19)

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Meet the Team (1)

Chanelle

Chanelle Weaver

Job Title: Nursery Manager

Joined: 2022

Chanelle is the Manager of the award-winning Knowle Green Day Nursery in Staines and has a wealth of experience, having worked in the Early Years sector for over 20 years.


She has a Foundation degree in Early Childhood Studies, she also had training for the emotional well-being practitioner, behaviour management and SENDco.


Chanelle has recently started working at Childbase Partnership.


What is your favourite feature of Knowle Green?
The nursery has large outdoor environments individual to each room and a large woodland area to extend the outdoor learning following the woodland play programme.


What are you most proud of about your nursery?
The long-standing members of staff, with some working here for over 20 years are amazing.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Knowle Green Day Nursey to verify any information. View our terms and conditions. Knowle Green Day Nursey has a Platinum Service – more info.