Knowle Green Day Nursey

Knowle Green, Staines-upon-Thames TW18 1AJ
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9.8 151 Reviews
  • Knowle Green Day Nursey, Staines-upon-Thames
Knowle Green Day Nursery is a purpose built, spacious day nursery of the highest quality, with four main play areas and additional sleeping areas. The nursery has a warm, caring and friendly atmosphere, with a team of qualified and experienced practitioners providing a happy sociable environment where all children are treated as individuals. They have also obtained their Eco-schools Green Flag.

All age groups have access to individual enclosed garden areas which offer a wide range of activities and learning opportunities to help to promote children's social, emotional and physical development. There is also a large woodland area which all children are able to use for natural play.

Open from 7.00 to 6.30 and with a fully inclusive package, Knowle Green offers a comprehensive and convenient service to parents.

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Care Provided by Knowle Green Day Nursey

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Chanelle Weaver (Manager)
  • Number of Childcare Staff
  • 71
  • Total Places for Children
  • 133
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays & 2 Inset Days
  • Parking

  • Free parking is available onsite.


Knowle Green Day Nursey Reviews (151)

Total of 151, showing 81-100
9.8

Knowle Green Day Nursey has a Review Score of 9.8 (9.768) out of 10, based on 42 reviews in the last 2 years. Over all time Knowle Green Day Nursey has 151 reviews.

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Review from Scott H (Father of Child) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were receptive to our request to move our son to a more advanced class as he was keen to walk more. Prior to this, he was in the one room for as many as 10 hours per day, which we felt was too much. There was an initial reluctance to move him but the staff did act after a couple of requests.
Our son is now thriving - he likes the indoor/outdoor arrangements of his new classroom. There are plenty of books, toys, musical instruments. The staff take a real interest in appropriate and stretching activities.

Reply from Faye Walker, Nursery Manager at Knowle Green Day Nursey

Thank you for your feedback, it is great to hear that your child is thriving in his new room. We do look at room moves on an individual basis and have to take into consideration the length of time the child has been in their current room and any impact transitioning them early to another room may have. We appreciate your feedback and will continue to look at how we can improve room transitions.


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Review from Savita A (Mother of Child) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been attending this nursery for over a year. She enjoys her time there and has made some nice friends she likes to play with. We coordinate her learning and development at the nursery to what we do at home, which is very useful. We enjoy receiving updates on activities she conducts at
the nursery.

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Review from Milla H (Mother of Child) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy for our daughter to go to Knowle Green Day Nursery. She loves going in. The staff, food and activities. The staff is fantastic and the care is great. Our son also went to this daycare up until school age and we were obviously pleased with the services then as well and we didn't
have to think once whether we would put our daughter in too. The only thing I don't appreciate is the amount of sweet/sugary puddings (especially for under 2-year-olds, who should avoid these as long as they can for their teeth sake).

Reply from Faye Walker at Knowle Green Day Nursey

Thank you for your review, we appreciate your feedback. We continually review our menus to ensure nutritionally balanced meals throughout the day which meet the Public Health England guidelines for Early Years settings. We hope you see an improvement in our Autumn/Winter menus and if you would like to discuss this further you are more than welcome to discuss this with myself or the nursery chef.


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Review from Kieran D (Father of Child) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is just about to start pre-school and has attended KG since he was a baby. I have been so impressed by the team's attentive and caring approach - not just towards his development but towards his health and wellbeing too. I am so glad that we selected such a fantastic place for my son to spend
his days surrounded by such wonderful and caring people. Thank you, KG!

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Review from Tasha T (Mother of Child) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Knowle Green nursery is a great nursery. They are caring and my daughter looks forward to attending. I am very happy with the care she receives.

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Review from Charlotte Rose T (Mother of Child) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is so overjoyed when coming to nursery. She has settled extremely well and has built very good relationships with the practitioners in her room. She has been getting into a better routine due to the amazing staff at Knowle Green Day Nursery (Staines). When I go to pick my daughter up to
go home, she does not want to go. She is also tried to get the practitioners to carry on playing and blows them kisses when she leaves.

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Review from N R (Mother of Child) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has recently joined the nursery and the staff here have done a fantastic job in setting him and me in. There are a great range of activities for him to get involved in. As he has a number of allergies I was nervous about him joining nursery, however, the attention to him and his food has been
great.

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Review from Melanie N (Mother of Child) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Knowle Green Day Nursery is a fantastic nursery and our daughter couldn't be happier there. She loves the great activities and the amount of playtime in the garden (which is optional). She learns so much and has made some lovely friends. Leaving your child under the care of others is always worrying
at first but I quickly realised that my daughter loved it there. The hours and all-inclusive nature of the fees are perfect for us. The fee/childcare explanation and administration are superb. The staff are very helpful and knowledgeable. Highly recommended.

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Review from Davante M (Father of Child) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've had a good experience at the nursery. All the staff are very welcoming and have formed a good relationship with my son.

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Review from Kaleena B (Mother of Child) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My child joined when he was just over a year. The staff at Knowle Green made the experience easy for a new mother giving away her most precious possession for the day.


My child learnt many skills such as walking, first sentence, eating with cutlery.


The staff are very attentive and caring. They

inform us about his development and challenges he faces.


I love parentage, as I do get a glimpse into his life. Overall, I recommend Knowle Green. Great staff, great people.


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Review from Annie L (Mother of Child) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful facilities and staff, lots of developmental opportunities. Lots of happy children!

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Review from Sandip M (Father of Child) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is indeed the second home for my little one, that one place where she is really comfortable and constantly growing and learning.

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Review from C B (Mother of Child) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is excellent and I am always confident that my daughter is going to be well cared for. Communication between home and nursery is good and on occasion, I have raised concerns about things at home (e.g tendency to tantrums) the nursery have helped follow up and manage. The menu has recently
been changed and has not gone down as well but again the nursery has been quick to address this and make changes to the menu. I could not recommend this nursery highly enough.

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Review from C D (Aunt of Child) published on 16 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly collect my niece from nursery and can see the huge difference attending nursery has made to her. She is an extremely sociable, kind, caring child who seems to thrive on the lovely activities and interactions with staff. Her nursery is amazing and I would recommend it to anyone.

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Review from Lina P (Mother of Child) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the nursery. The staff are friendly and approachable and my daughter has settled in very well. I enjoy knowing what she has done and am well informed of meals, sleeps and the progress in development she is making. The activities and equipment is excellent and looking forward to
what ladybirds has to offer.

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Review from David F (Father of Child) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursery performs well across all aspects. The staff were polite, friendly and helpful.
The outside space is particularly good.

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Review from Lynsey T (Mother of Child) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has recently started at the nursery having moved from another nursery. I could not be happier. The staff in the Butterflies room have been fab and made my daughter feel so secure and happy.


The level of care is far better than at the old nursery and daily routine is brilliant.


I have

no negative comments.

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Review from Lisa T (Mother of Child) published on 26 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Knowle Green Day Nursery (Staines). I find the standard very high. My daughter's key worker is fantastic and has really helped her to settle in. My daughter's key worker should be rewarded for her fantastic attitude and care.

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Review from Lisa E (Mother of Child) published on 15 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been nothing but outstanding at Knowle Green Day Nursery (Staines). My daughter started October 2017 and she is quite wary. After a few weeks, my daughter was relaxed and happy going in and this was down to the staff in caterpillars. They have the best interest in our children. I got
great feedback daily. Fantastic variety of meals. They do excellent activities and my daughter developed a lot from it. It was reflected in her photo's and comment on parent zone app. Highly recommend this nursery. Great leadership and management.

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Review from Helen J (Mother of Child) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children have been at the nursery over the last four years. Going to work is so much easier knowing that they are safe, happy and loved by the staff.


They both learnt a great deal, particularly in preschool and have/will start school well equipped.


Thank you to all the staff and management

team for our excellent nursery experience!

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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Knowle Green Day Nursey is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Knowle Green Day Nursey is calculated as follows: ( (405 Excellents x 5) + (83 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 504 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Knowle Green Day Nursey is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 133 number of registered child places is 26.6, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (19)

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Meet the Team (1)

Chanelle

Chanelle Weaver

Job Title: Nursery Manager

Joined: 2022

Chanelle is the Manager of the award-winning Knowle Green Day Nursery in Staines and has a wealth of experience, having worked in the Early Years sector for over 20 years.


She has a Foundation degree in Early Childhood Studies, she also had training for the emotional well-being practitioner, behaviour management and SENDco.


Chanelle has recently started working at Childbase Partnership.


What is your favourite feature of Knowle Green?
The nursery has large outdoor environments individual to each room and a large woodland area to extend the outdoor learning following the woodland play programme.


What are you most proud of about your nursery?
The long-standing members of staff, with some working here for over 20 years are amazing.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Knowle Green Day Nursey to verify any information. View our terms and conditions. Knowle Green Day Nursey has a Platinum Service – more info.