Knowle Green Day Nursey

Knowle Green, Staines-upon-Thames TW18 1AJ
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9.8 152 Reviews
  • Knowle Green Day Nursey, Staines-upon-Thames
Knowle Green Day Nursery is a purpose built, spacious day nursery of the highest quality, with four main play areas and additional sleeping areas. The nursery has a warm, caring and friendly atmosphere, with a team of qualified and experienced practitioners providing a happy sociable environment where all children are treated as individuals. They have also obtained their Eco-schools Green Flag.

All age groups have access to individual enclosed garden areas which offer a wide range of activities and learning opportunities to help to promote children's social, emotional and physical development. There is also a large woodland area which all children are able to use for natural play.

Open from 7.00 to 6.30 and with a fully inclusive package, Knowle Green offers a comprehensive and convenient service to parents.

Care Provided by Knowle Green Day Nursey

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Chanelle Weaver (Manager)
  • Number of Childcare Staff
  • 71
  • Total Places for Children
  • 133
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays & 2 Inset Days
  • Parking
  • Free parking is available onsite.


Knowle Green Day Nursey Reviews (152)

Total of 152, showing 121-140
9.8

Knowle Green Day Nursey has a Review Score of 9.8 (9.835) out of 10, based on 39 reviews in the last 2 years. Over all time Knowle Green Day Nursey has 152 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

Always receive a friendly welcome from all staff. Staff/management always go out of their way to assist/help with anything that is asked, always accommodating. When visiting the nursery, all children appear happy and content. Food choices are nice and varied. Need to ensure children are offered plenty
of water throughout day. The new online parent zone system is great- lovely to be able to keep regular track of your child. At times may need a slightly more detailed handover of your child's day when picked up. Overall very pleased with Knowle Green Day Nursery. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

We have always had a good service at Knowle Green Nursery. My son enjoys his time here. the staff are well trained, professional and friendly.

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Overall Experience  Overall Experience 4.0 out of 5

Lovely people, professional, the nursery itself (building, grounds) is excellent. Overall very good nursery. I would recommend this nursery to friends and family. Improvement needed on - breakfast could use more variety, a lot of staff turnover lately, feel like the staff have a lot of paperwork etc
as sometimes busy doing that instead of engaging with the children.

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Overall Experience  Overall Experience 4.0 out of 5

Overall good service. We have had questions and given feedback and on a couple of occasions, the result of these questions had been slow. Workers are friendly. Don't like the fact that feedback forms have stopped.

Reply from Faye Walker, Area Manager at Knowle Green Day Nursey

Thank you for taking the time to review our Nursery. We will use your feedback to review our current communication and internal processes in order that any improvements can be identified and made.


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Overall Experience  Overall Experience 4.0 out of 5

My son really enjoys the nursery, engages well with the staff and children. Staff are really caring. Occasionally management updates (via letters) are not always in sync with our wishes for our son, e.g. approach and timings for room changes. Other than that we are happy with our son's learning and
emotional development.

Reply from Faye Walker, Area Manager at Knowle Green Day Nursey

Thank you for taking the time to review our Nursery. I’m delighted that you are happy with the staff team and your son’s learning and development. Parent partnership is key at Knowle Green and we will use your feedback to improve our room move process across the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent support and encouragement from all staff in the development of my son's learning.

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Overall Experience  Overall Experience 5.0 out of 5

Everything about the nursery is excellent. I love the fact the food is cooked in-house and is fresh. Every day is different. All the people who work there are excellent and unlike some nurseries there are males who work there as well as female staff. The facilities are very good. I can only say glowing
things about the people that work there.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has started the transition to pre-school and she has been very happy. Almost every day she tells me how much fun she has been having. The difference as well in her development over the past months has been great.

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Overall Experience  Overall Experience 5.0 out of 5

I have an excellent experience with this nursery. My daughter had been here for three years and the staff are like an extended family. She always talks about the staff and says she loves them. The atmosphere is relaxed although very professional with lots of activities and she is developing well. Overall
very pleased.

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Overall Experience  Overall Experience 5.0 out of 5

Staff provide excellent care, never have to worry about whether my daughter is tired or getting enough of the right food or stimulation.

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Overall Experience  Overall Experience 5.0 out of 5

I have been using Knowle Green Day Nursery for my daughters since 2011. This nursery is out of my way because I don't live or work in Staines. The quality of care and the enjoyment my girls have makes the travel worth it. My daughter loves coming in and is progressing so well. I'd like to take this
opportunity to recognise my daughter's key worker, she is such a credit to the nursery and she is lucky to have her.

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Overall Experience  Overall Experience 4.0 out of 5

Very happy with the nursery. My daughter has integrated very quickly, she loves it and that matters a lot. Would fully recommend the place to friends and family.

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Overall Experience  Overall Experience 5.0 out of 5

I have never had any doubts about leaving my daughter in the care of the staff here. They are 100% focused on the care and development of the children and my daughter always comes home happy and smiley. Her development has been fantastic and the range of activities is impressive. I can't recommend Knowle
Green enough.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has a great time at the nursery. She went from crying every time I drop her off to not wanting to come back and play more in the nursery in a span of 3-4 weeks. I am very happy with the staff. They have taken care of my daughter so well.

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Overall Experience  Overall Experience 3.0 out of 5

My son started last month only. So far he is loving his new nursery. The staff are caring and take good care of him.

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Overall Experience  Overall Experience 5.0 out of 5

Thoroughly enjoy coming to the nursery. All the staff are welcoming and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Most staff are very kind and are patient. Reception staff are helpful when we called for help.

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Overall Experience  Overall Experience 5.0 out of 5

Very impressed with all aspects of the nursery.

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Overall Experience  Overall Experience 4.0 out of 5

Excellent service and good care. quite clean and have a variety of activities for the kids. Good nutritional food provided. Nice ambience and good maintenance.

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Overall Experience  Overall Experience 5.0 out of 5

Knowle Green is a fantastic nursery and the team there have been brilliant with my three children. I cannot recommend them highly enough.

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Current Review Score: 9.8 (9.835)

Overview of Review Score

The Review Score of 9.8 (9.835) out of 10 for Knowle Green Day Nursey is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.835 for Knowle Green Day Nursey is calculated as follows: ( (394 Excellents x 5) + (69 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 467 Ratings = 4.835

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Knowle Green Day Nursey is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 133 number of registered child places is 26.6, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Child Vacancies

posted 07 Apr 2025

Places are available. Please contact our nursery for details on age groups and session availability.


Awards / Recognitions (19)

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Meet the Team (1)

Chanelle

Chanelle Weaver

Job Title: Nursery Manager

Joined: 2022

Chanelle is the Manager of the award-winning Knowle Green Day Nursery in Staines and has a wealth of experience, having worked in the Early Years sector for over 20 years.


She has a Foundation degree in Early Childhood Studies, she also had training for the emotional well-being practitioner, behaviour management and SENDco.


Chanelle has recently started working at Childbase Partnership.


What is your favourite feature of Knowle Green?
The nursery has large outdoor environments individual to each room and a large woodland area to extend the outdoor learning following the woodland play programme.


What are you most proud of about your nursery?
The long-standing members of staff, with some working here for over 20 years are amazing.