N Family Club - Ockham

Pound Farm, Old Lane, Ockham, Cobham KT11 1NH
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9.8 64 Reviews
  • N Family Club - Ockham, Cobham
N Family Club – Ockham is located in an idyllic countryside spot on the beautiful grounds of Pound Farm. The nursery itself is set within a converted barn and stable and was freshly redecorated in 2021. Surrounded by farmland, the nursery is filled with character while equally purpose-built to support every element of the early years curriculum. Playrooms are filled with natural light. Outside, large gardens come complete with a climbing structure, slide and race track, and provide the perfect setting for children to explore during regular Forest School-inspired sessions. There is also a large car park to help make pick-ups and drop-offs as easy as possible.

Meals are nutritionist-designed and prepared fresh onsite by in-house chefs. And as an N parent, each month you'll be invited to their Family Club talks: a programme of online events led by experts in the early years. The standard day is 8am – 6pm, with an option to extend this by half an hour to ensure flexibility for families.

Care Provided by N Family Club - Ockham

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Holly (Manager)
  • Number of Childcare Staff
  • 25
  • Total Places for Children
  • 70
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for N Family Club - Ockham

  • Under 3 years £105 per standard day
    3 years + £100 per standard day


    Fees include all meals, snacks, formula for infants, nappies, and trips.


  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.


Total of 64, showing 1-20
9.8

N Family Club - Ockham has a Review Score of 9.8 (9.765) out of 10, based on 28 reviews in the last 2 years. Over all time N Family Club - Ockham has 64 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves attending N Family Club Ockham. The staff are lovely and offer such a wide variety of activities for the kids. The environment is clean and calming, and the food is amazing. I would absolutely recommend this nursery to anyone looking for childcare.

Reply from Holly Taylor, Nursery Manager at N Family Club - Ockham

Thank you so much for your lovely words. We are so happy that you chose us as your provider and cannot wait to see you little ones thrive under our care. Many thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

My niece is always so well taken care of by the wonderful staff the N-extras are well loved cookery Spanish yoga and the doodle dance add so much joy and happiness to the children who go there I can't not reccomend it highly enough thank you all for taking such good care of my niece .

Reply from Holly Taylor, Nursery Manager at N Family Club - Ockham

Thank you so much for your lovely review. We are so lucky to be part of your niece's journey and look forward to seeing her grow and thrive in our care!


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Overall Experience  Overall Experience 5.0 out of 5

Our little boy started at N Family Club in January 2025 and we are so pleased we chose this nursery. We had every reservation about leaving him in someone else's care but needn't have worried - he goes in with a smile on his face, waving goodbye happily. The staff are caring and attentive to both the
needs of our son and us as parents. We are so grateful for the wonderful care that he is receiving and his confidence has sky rocketed. We would have no doubts recommending N Family Club to any prospective parents.

Reply from Holly Taylor, Nursery Manager at N Family Club - Ockham

Thank you for this amazing review, we are so proud to be the chosen care provider for you wonderful little boy.


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Overall Experience  Overall Experience 5.0 out of 5

Every day we say how happy we are with N Ockham after each drop off and pick up. The nursery always seems clean, calm and happy, the staff feel like extended family, the setting is amazing and the staff really care and are always able to give us such a detailed account of our daughters day (and answer
any questions we have). They also make sure to check in on how we are doing too and are so understanding and attentive.


They made the settling in process so easy for us and we couldn't be more grateful that our daughter gets to grow and develop in such a lovely, caring environment.


Reply from Holly Taylor, Nursery Manager at N Family Club - Ockham

Thank you for taking the time to review our nursery we very much welcome all feedback. We are so pleased that you have chosen our nursery to send your little person and we very much look forward to seeing her flourish.


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Overall Experience  Overall Experience 5.0 out of 5

We're so grateful for the wonderful care our son has received at Granary. The staff are incredibly warm and attentive, creating a safe and nurturing environment where our child thrives. The activities are engaging and educational, and we love seeing how much he's learned and grown since starting. We
highly recommend this nursery to any parent looking for a place where their child will feel loved and supported.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you for the warm feedback. It has been so lovely to teach your little one and watch him flourish.


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Overall Experience  Overall Experience 5.0 out of 5

Our little boy has been at N Family Club for a few years and we've seen the nursery go from strength to strength in this time. In particular, our little boy loves the outside space, which is huge, and the new performance stage is a hit! The staff are great - so caring and always give a great report
at pick up about what they have been up to and how they have been that day. They really make you feel like they know your kid. It also feels as though a lot of thought and attention go into what they teach the children - whether that is about their emotions, healthy eating, or space exploration.

Reply from Nicole Odell, Nursery Manager at N Family Club - Ockham

Thanks so much for the lovely feedback. We love that your little boy is happy and having fun exploring the garden and the stage!


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Overall Experience  Overall Experience 5.0 out of 5

We love the nursery. The staff are so friendly and welcoming and clearly care a lot about all the children. They made the settling-in process stress-free and nothing is too much trouble. The activities the children do are varied and our daughter loves the yoga. The menu is varied and well-balanced and
is a big hit. Updates on the app are detailed and we love getting pictures to see what they’ve been up to each day. We’re so happy with our choice of nursery and would recommend it to anyone.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you so much for your kind words, we are so happy that you and your child are loving your time at N Ockham. Myself and the team appreciate all feedback we receive. Many thanks, Nursery Manager.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started N Family Club - Ockham in January 2024.
She was young at 9 months and I was worried about her settling in.
The N Family staff were amazing, both with my daughter and myself. (I was very emotional). She has now settled in really well and is doing superbly.
She is always so excited
when we arrive and very happy to be handed over to the staff there.
I'm so pleased we chose N Family - Ockham.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you for your lovely review. It is lovely to hear how happy you are with the care and support you have received at N Ockham. Many thanks


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started in the nursery when she was 9 months old and she has been there for a few months now. The staff taking care of the babies has been very caring, friendly and reassuring. They have also been great communicating with us about any matter regarding our daughter.
The staff have been
amazing, hence the five stars.
There are areas management could improve; for example, for us, the settling process could have been planned better and with more time in advance.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you so much for your review, we value and appreciate all feedback to support us in making any improvements that may support our families during their time at N Ockham. It is lovely to read your feedback on our amazing team. Many thanks Becky


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Overall Experience  Overall Experience 5.0 out of 5

Our baby girl is absolutely loving nursery. Seeing her jump in the staff’s arms for cuddles is incredibly reassuring and makes us feel so relaxed. The variety of activities is first-class and we love the app with daily photo updates and easy communication.
The food menu always looks incredible and
has definitely helped her to develop a taste for a wider variety of foods. The staff are incredibly friendly, caring and loving. They support our home language (not English) and even learned some words to help support our baby’s learning. This is absolutely incredible and we are beyond grateful.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you for your kind review, it is lovely to hear how happy yourself and your child are at N Ockham. Many thanks


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started here over a month ago and I have been so impressed with the way the nursery is run. They seem to learn different things every day and the activities are great. I love the outdoor play area as well, my daughter loves to be outside so this is lovely. The menu each week is so impressive
and I love the variety of food that they are offering them. The staff are so friendly and really caring. I couldn't recommend it enough!

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you so much for your kind words, it is lovely to hear how much your child is enjoying their time at N Ockham. many thanks


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Overall Experience  Overall Experience 5.0 out of 5

We have two boys there, the older has been there for two years, the younger for just over one. Both love it. The staff genuinely care about the children's development and the facilities are fantastic, both indoors and out. The N Family app is a great way to communicate, with live updates and daily pictures.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you for your lovely review and for choosing N Ockham for your sons. Many thanks Becky


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Overall Experience  Overall Experience 5.0 out of 5

N Family Ockham is fantastic! Both our little ones attend full time and they absolutely love it. They happily run into the arms of the wonderful caring staff (in their respective groups - Nest and Granary). Their days are full of activities, art, outdoor play and clearly lots of learning and self-expression!
Our two-year-old often asks if he can go on weekends which has to be a good sign! The food menu is enviable, the facilities are great, and we are a very happy family as a result of their support/thank you N Family for taking such good care of us!

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you for your kind words and for choosing N Ockham for your children. Many thanks


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Overall Experience  Overall Experience 5.0 out of 5

We are delighted with our choice of N Family Ockham, and have been heartened by the kind, nurturing care of our little boy. He is immersed in play and activities that are so creative and well thought out, and I am always amazed that the team have so many different ones up their sleeve. We love that
N Family are inclusive and equitable in their approach to learning and culture, and as such our son is learning and exploring topics outside of a very white middle-class catchment area. A big thank you to the team for everything you do.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you so much for your amazing review, and thank you for choosing N Ockham for your child. Many thanks


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Overall Experience  Overall Experience 5.0 out of 5

All of the nursery carers are brilliantly creative, kind, and supportive. The variety of activities they do is first class and we can see how much our daughters have developed from this. The food choices are also great. Very nutritional and has a wide variety.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you for your kind words, It is great to hear your children are so happy here at N Ockham, many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Our eldest has been at N Family Ockham since March 2023 and our youngest started in Jan 2024. Both love all the staff at N Family Ockham. They are all amazingly friendly and supportive when concerns and questions are raised whether it is to do with speech development, potty training, or eating habits.
We are always given a good debrief at the end of each day as well as updates via the app during the day. Great setting on a working farm with horses, and always giving ideas for at-home activities to help with our children’s fine and gross motor skill development! Menus are always varied and healthy, and communication between staff and management is fantastic.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you so much for your amazing feedback, we are so happy to hear how happy you are as a family at N Ockham. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Recently joined N Family Club Okham and we are very content our little boy has settled in and enjoys his time there. The staff are lovely and the curriculum activities are stimulating fun and creative for an 11-month-old.
The app is regularly updated in real-time so we know how he is eating sleeping
and what activities he is immersing himself into. The menu is updated weekly and involves a wide variety of foods.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you so much for your lovely review, we value your feedback and thank you for choosing N Ockham, Many thanks Becky


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Overall Experience  Overall Experience 5.0 out of 5

The team has done an amazing job settling my daughter who has never been keen to be dropped off, but now I know is as happy as Larry 5 minutes after I've left. She's progressed to telling me she's had a 'brilliant day'. She has developed so well with drawing and eating, so much so that we now use the
'help yourself' model at home and she eats more than before! It is never nice leaving your child upset but I know, thanks to all the photos, she is happy and engaging in some fabulous learning topics daily.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you so much for your amazing review, it has been an absolute pleasure to have your child with us at N Ockham. Many thanks.


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Overall Experience  Overall Experience 4.0 out of 5

Wonderful staff, who create such a fun and loving environment for my two and four-year-old. My kids love going into nursery and their confidence has grown hugely. Every day is different and they are learning new things and skills. The food is varied (although no red meat) which supports my kid's love
of food and trying new tastes. Lovely large garden with great outdoor play equipment.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you so much, it is always so great to receive feedback on how we are doing from our families, thank you for choosing N Ockham for your children. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

N Family Ockham has been amazing with our daughter, always has lots of fun activities and she has a blast every day. Her speech has come on so well! We love the regular updates via the app, knowing she’s having a great time while we’re at work. Thank you to everyone in the Granary Room.

Reply from Rebecca Howard, Nursery Manager at N Family Club - Ockham

Thank you for your kind words, it is a pleasure to have you with us at N Ockham. Many thanks.


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Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for N Family Club - Ockham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.765 for N Family Club - Ockham is calculated as follows: ( (289 Excellents x 5) + (28 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 336 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for N Family Club - Ockham is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Holly

Holly

Job Title: Nursery Manager

Joined: 2023

Holly began her childcare journey in 2016. In April 2019, she completed her level 3 training and advanced to the position of Deputy Manager in September 2022. Her passion lies in assisting children and her team in achieving their full potential. Holly has prior experience as a SENCO. Attending concerts and going on long drives with friends bring her joy as she eagerly anticipates the next chapter of her career and meeting new, wonderful families.


Frequently Asked Questions about N Family Club - Ockham

What is the Age Range of Children that N Family Club - Ockham accepts?

N Family Club - Ockham accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N Family Club - Ockham Open?

N Family Club - Ockham is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does N Family Club - Ockham have capacity for?

N Family Club - Ockham has capacity for a total of 70 Children.

How far is N Family Club - Ockham to the centre of Cobham?

2.0 mile(s) as the crow flies, distance by road may be significantly further.