Busy Bees Epsom

12 The Parade, Epsom KT18 5DH
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8.9 49 Reviews
  • Busy Bees Epsom, Epsom
Busy Bees Epsom focuses on a strong partnership with parents and other outside agencies, as part of an on-going commitment to high early years standards. A versatile service is maintained through driving continuous improvements, self-evaluation and a full and robust vetted recruitment programme.

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Care Provided by Busy Bees Epsom

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Leah Smith (Centre Director)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 71
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Busy Bees Epsom Reviews (49)

Total of 49, showing 1-20
8.9

Busy Bees Epsom has a Review Score of 8.9 (8.872) out of 10, based on 7 reviews in the last 2 years. Over all time Busy Bees Epsom has 49 reviews.

Overall Experience

  • 40
  • 8
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  • 1

Date Published

49
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7
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Review from F B (Mother of Child) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is very happy at Busy Bees. He has made friends and enjoys going in.
The staff always let me know in detail how he’s been, what he’s eaten etc. Friendly atmosphere. The staff are so lovely and show him so much care and attention which makes me feel ok about leaving him.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, thank you so much for taking the time to leave us such a wonderful review! We’re glad you have given your little one the best start in life with us. Best wishes, Busy Bees


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Review from Chenielle A (Mother of Child) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had such a great experience the whole time my son has attended the nursery.
Highly recommended.
My son has come on so much.
The staff at Busy Bees are so helpful and always there to help when needed.
Keep on being great Busy Bees.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us. Best wishes, Busy Bees


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Review from Jodie E (Mother of Child) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Busy Bees is the best nursery you could send to your child to, they go above and beyond and do anything asked of them. My child has severe allergies and I will never move him due to the prompt action they took to make the nursery environment safe for him, kids come first and I could not recommend them
enough.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us. Best wishes, Busy Bees


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Review from Samantha C (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is in the preschool room and it is well equipped with lots of toys to play with and different activity tables as well as the addition of having access to the garden area throughout the day which my son loves. More recently, the teacher has returned from maternity leave and since her being there
I can see my son has taken more interest in learning numbers and studying the letters in books. They covered the theme about the solar system and my son has taken a real interest in this to the point where he saw a book in the library which the teacher had read to them in preschool - so he also had to get it too to read at home. I hope he will have the same positive experience for when he starts school in September.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, wow! Thank you for this glowing review! We are delighted your little one is having a good experience at our Epsom nursery.
40 years of Busy Bees – 40 years of best beginnings. Celebrate our milestone year with us! Visit our Busy Bees website or search for ’40 years Busy Bees’ and find out more and how to join us. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from R S (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Great set of nursery workers, really care about my child and look after her like family.
The meals are nutritious and made on-site and offer variety as well as new and innovative tips and tricks for picky eaters at home.
Large garden space with different activities shared by all the children, that
encourages collaboration across the age groups.
Clean and new activities set up at the end of each day.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us.
40 years of Busy Bees – 40 years of best beginnings. Celebrate our milestone year with us! Visit our Busy Bees website or search for ’40 years Busy Bees’ and find out more and how to join us. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from M P (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely to see my toddler happily trotting in for his sessions at the nursery. The staff are polite and chatty and always happy to update me on the days going's on. Since joining in September of last year the team have made my transition back to work much less stressful.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us.
40 years of Busy Bees – 40 years of best beginnings. We’re celebrating our milestone year and we invite you to join us! Visit our Busy Bees website or search for ’40 years Busy Bees’ and find out more and how to take part. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from Sylwia C (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend the nursery. Very nice teachers, they teach children. My child has learned a lot. Lots of fun-themed parties. Very helpful staff, answers all my questions. Meals in nursery are delicious, which my fussy eater likes. Contact with the nursery is easy.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us.
40 years of Busy Bees – 40 years of best beginnings. We’re celebrating our milestone year and we invite you to join us! Visit our Busy Bees website or search for ’40 years Busy Bees’ and find out more and how to take part. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from Lauren S (Mother of Child) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves coming to nursery, the staff are extremely caring and make the effort to know every child. The manager has always been very efficient and helpful when needed too.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, Wow! Thank you for this glowing review! We are delighted your little one is having a good experience at our Epsom nursery.
40 years of Busy Bees – 40 years of best beginnings. Celebrate our milestone year with us! Visit our Busy Bees website or search for ’40 years Busy Bees’ and find out more and how to join us. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from Stacey R (Mother of Child) published on 10 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at the nursery love their jobs and genuinely care about my daughter. They are great at communicating on pick-up. They are always approachable should you need anything. We will be sad to leave when we move on to primary school.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, We love reading feedback like this! Thank you for sharing it with us; we will pass on your lovely comments to the team at Epsom.
40 years of Busy Bees – 40 years of best beginnings. Celebrate our milestone year with us! Visit our Busy Bees website or search for ’40 years Busy Bees’ and find out more and how to join us. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from Jenna K (Mother of Child) published on 10 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son goes to nursery 3 days a week and although he often gets emotional arriving, he always has the best time while being there. The staff in preschool are all really lovely and genuinely care about the children. I love that there is fun being had and equally it is evident that they are learning and
preparing for school too.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, Thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us.
40 years of Busy Bees – 40 years of best beginnings. Join us as we celebrate our milestone year, visit our Busy Bees website or search for ’40 years Busy Bees’ to find out more and how to participate! We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from R P (Mother of Child) published on 10 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My children have been at Busy Bees since 2019 and my daughter thrived at the nursery, having been there from the baby room through to pre-school. The staff are kind and supportive. Whenever I have had any minor concerns, these have been addressed by the centre director quickly and professionally and
have always been resolved. Currently, the staff in the Hippo room are fantastic and my youngest child really enjoys being there with the staff and friends he has made at the nursery.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Epsom

Hello, Wow! Thank you for this glowing review! We are delighted your little one is having a good experience at our Epsom nursery.
40 years of Busy Bees – 40 years of best beginnings. Join us as we celebrate our milestone year, visit our Busy Bees website or search for ’40 years Busy Bees’ to find out more and how to participate! We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from S W (Nanny Carer of Child) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice nursery, that has just been refurbished. The staff are really lovely too. The little one I collect really likes it there. The meals are all freshly cooked on site. All good.

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Review from Gabriela P (Mother of Child) published on 5 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son is pleased with the nursery. As his mum, every time I have a complaint or don't feel pleased with something, the staff are accommodating and open to making good changes for my son's wellbeing. I believe the facilities could be bigger, but still good and great garden!

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Review from E S (Mother of Child) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good staff who took care of my little daughter, who needed more attention. Great food suitable for children, also suitable for children with allergies. Every day something different. Large garden, children spend a lot of time outdoors.

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Review from S C (Mother of Child) published on 26 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My daughter went to Busy Bees nursery at Epsom but had awful settling sessions and I had a terrible experience discussing with the management. Keep away from them.
In the first week when we were paying for her sessions, several occasions at pickup from the baby room she was not comforted and left crying.
Furthermore, on one occasion when she was crying and looking for comfort, she was shouted at by a staff who was just sitting there doing nothing.
The only time she was sleeping in the baby room, she was sleeping at the bouncer but I was told that she was sleeping in the cot.
At the phone call meeting with the management discussing my concerns today, instead of being empathetic the deputy manager was very defensive and made me even more angry. When I mentioned that if they refund me the remaining sessions when my daughter is not attending in September, I would be less unhappy, the deputy manager immediately accused me that I only care about money, not children's safety. Left me speechless.

Reply from Chrysanthi Kremmyda, SEO Executive at Busy Bees Epsom

Thank you for your feedback.
Providing children with the best start in life is of paramount importance to Busy Bees. We are sorry you had this experience at Busy Bees Epsom and we have passed your comments to the relevant team. Should you be happy to discuss in more detail, please email enrolments@busybees.com.
Best wishes, Busy Bees


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Review from Emily M (Mother of Child) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending the nursery for over two years now, from the baby room to now pre-school and absolutely loves it. All the staff are so friendly and kind and you can tell they genuinely care for the children they look after. Our daughter is always happy when it’s a nursery day, the setting
and activities have given her so much confidence. We would highly recommend Busy Bees at Epsom to anyone looking for childcare in Epsom and have recommended it to several friends and neighbours.

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Review from Caroline (Mother of Child) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been in this nursery since she was 10 months old. Initially, I was quite apprehensive of leaving her, albeit for only 1 day a week. I needn't have worried as she absolutely loves her time in nursery. She is still in the baby room but the staff are lovely and very attentive to her needs.
She always comes home really happy and I know she's done a variety of activities each day to stimulate her development.

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Review from Alessia L (Mother of Child) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Busy Bees at Epsom, the Parade, are great. We've been with them since autumn 2018, my daughter is so happy to be there, she has a clear affection for the staff and has bonded well with all her key workers. At nursery they create a lovely, fun and warm environment for the children. Even
during this tough time the staff have worked hard to keep the children and the staff safe.
I have no reservations about leaving my daughter in the care of this nursery and would recommend it to other families living in the Epsom area.

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Review from Sadie L (Mother of Child) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved to Epsom 6 months ago I was worried about my son settling as he really didn’t settle well in his last nursery. I need not have worried, Busy Bees at Epsom is amazing. My son loves his nursery and if he ever has an emotional week they go above and beyond to settle him. The communication
is fantastic, no need to chase up, they come to you. They don’t clock watch like other nurseries. They aren’t worried about the “extra hour.”
My son absolutely loves his key workers and he is doing so well with his learning. Every day I’m impressed with what he has learned. He knows his tens and is slowly learning placement value.
The Covid guidelines are well implemented and I do believe my kids are safe and protected as best as possible. They have also remained fully open unlike other local/smaller nurseries.
Having experienced two nurseries I really couldn’t recommend Busy Bees at Epsom more highly. Leaps and bounds ahead of other nurseries and I’m sure you won’t regret choosing them.

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Review from Lucy M (Mother of Child) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Busy Bees at Epsom has been a wonderful place for my daughter for the last 3 years. The staff are caring and friendly, they really do look after your children as if they are their own. During lockdown they have made the children feel safe even having birthday parties for them when the rest of the world
has been challenged. Highly recommended!

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Current Review Score: 8.9 (8.872)

Overview of Review Score

The Review Score of 8.9 (8.872) out of 10 for Busy Bees Epsom is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.679 for Busy Bees Epsom is calculated as follows: ( (63 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 84 Ratings = 4.679

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.193 Points relating to the number of positive Reviews for Busy Bees Epsom is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 number of registered child places is 14.2. 7 Positive Reviews ÷ 14.2 = 0.493

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Meet the Team (1)

Leah

Leah Smith

Job Title: Centre Director

Hi, my name is Leah and I am the Centre Director here at Busy Bees Epsom.


I have a big passion for childcare which I have done for 17 years in many different roles, and hold a level 3. I love seeing children thrive and progress as they grow and develop. I moved down from Scotland to Epsom 6 years ago with my family, where I have a son and daughter. I look forward to welcoming new families at our nursery in Epsom. 


Frequently Asked Questions about Busy Bees Epsom

What is the Age Range of Children that Busy Bees Epsom accepts?

Busy Bees Epsom accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Busy Bees Epsom Open?

Busy Bees Epsom is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Busy Bees Epsom have capacity for?

Busy Bees Epsom has capacity for a total of 71 Children.

How far is Busy Bees Epsom to the centre of Epsom?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Busy Bees Epsom to verify any information. View our terms and conditions. Busy Bees Epsom has an Enhanced Service – more info.