Busy Bees Epsom

12 The Parade, Epsom KT18 5DH
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8.9 49 Reviews
  • Busy Bees Epsom, Epsom
Busy Bees Epsom focuses on a strong partnership with parents and other outside agencies, as part of an on-going commitment to high early years standards. A versatile service is maintained through driving continuous improvements, self-evaluation and a full and robust vetted recruitment programme.

Care Provided by Busy Bees Epsom

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Leah Smith (Centre Director)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 71
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
Total of 49, showing 21-40
8.9

Busy Bees Epsom has a Review Score of 8.9 (8.872) out of 10, based on 7 reviews in the last 2 years. Over all time Busy Bees Epsom has 49 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at this nursery are friendly, caring and kind. Our child has been attending for 2 years now and absolutely loves it. The standard of learning in preschool is fabulous, every day coming home with new projects or sheets they’ve completed. They are always encouraging being active, eating
healthy and good manners. The admin team are great and very supporting and understanding.

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Overall Experience  Overall Experience 5.0 out of 5

Busy Bees Epsom is a lovely nursery. My daughter really takes a liking to all her teachers who are very professional and easy to talk to. The activities they provide are always up to a great standard. I would recommend Busy Bees Epsom to anyone I know.

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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been with the setting for almost 3 years now and she has thrived with the very caring and energetic team of staff. The space available from babies to pre-school is one of the best around the area and the segregated garden means they don't have to share outside time, which she loves.
The fact it is surrounded by actual tress and they have a nature garden is an absolute plus. They have a very solid development plan for the children, which includes learning while playing and free cultural and social activities every month. Additionally, optional paid classes are offered, which are great for those who take it on. The engagement with parents for improvement and feedback is very good and adds to a very positive dynamic for improvements.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Busy Bees at Epsom for a year now. We are very happy with the care, support, guidance and encouragement shown towards the development of our child. The staff at the nursery are very helpful and accommodate requests. The staff are very friendly and they plan activities to help the
development of the child which is great to see them do and also to see our son develop very well from doing these activities. Our son is very happy at the nursery. As parents, it great knowing he's been cared and looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this nursery for well over a year now and really enjoys spending time here.
The staff are fantastic and really seem to care about the children they look after - he's made some great friends and has formed a close bond with a few members of staff in particular. I always know
he's in safe hands and will have fun - I get excited updates from him at pick up each day!
Facilities are great, it's a real home from home and there are always plenty of organised activities and fun games (as well as the odd ad-hoc visit from pigs and ducklings, or celebration that parents can get involved in eg. over Christmas or Halloween!)
The garden is great and I love that the kids get to spend plenty of time outside each day. The food offered is lovely and varied and we get regular updates throughout the day on an app (it's always lovely to see photo's of the fun they're getting up to!)
I can't recommend this nursery enough, it's warm, friendly, professional and caring!

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Overall Experience  Overall Experience 5.0 out of 5

Both our girls (4 and 2) have attended this nursery since they were 11 months. The eldest has just left preschool to go start school. The care they have received from the staff has been brilliant and they have really enjoyed their time there. The preschool seems to have laid some good groundwork as
our eldest had settled well in school, partly due to the teaching she received in preschool. Throughout our time at nursery, there have been big transitions, e.g. the arrival of our youngest, our eldest leaving for school. At all of these times, there has been support from the staff to ensure minimal disruption for the children. The nursery hosts extra activities such as drama, sports etc which provides variety when the children have attended for a long time. But the best thing about this nursery is the staff. They are fully engaged and clearly know the children very well. I feel totally happy to leave my children in their care, which enables me to go to work happy!

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Overall Experience  Overall Experience 5.0 out of 5

I absolutely love this nursery. My daughter has been going here for 2 years now and I couldn’t be happier watching her grow and develop under the guidance of the lovely staff here. The facilities are immaculate and they are regularly coming up with new activities to keep the little ones engaged. I highly
recommended this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Busy Bees Epsom for 3 and a half years. We were initially impressed by the home-like feel of the baby room and we have found our positive impression has continued all the way through to preschool. The staff are extremely caring and provide strong support to each child. A lot of effort
is made on children's development and education. There is a qualified preschool teacher who is fantastic, with children learning phonics, numeracy and cultural skills in a small separate classroom. They are outside free playing in the garden every day and additional optional sport and drama classes are available from external providers who come in weekly.

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Overall Experience  Overall Experience 5.0 out of 5

My eldest has just left nursery and was very ready for school due to the support given to her from Pre-school teachers. My youngest still enjoys playing and learning in a happy and safe environment, supported by caring staff.

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Overall Experience  Overall Experience 5.0 out of 5

My 3 year old son started here this week and I’m really impressed with how the staff have helped settle and support not just him but me as well. I would never have been able to have gone back to work if I didn’t feel like he was in a safe and happy environment and this nursery is very much that! The
staff are very friendly and very knowledgable and you can see they really care for the children and want the best for them.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Busy Bees at Epsom, previously Treetops for 3.5 years and loves it. The facilities are great - especially the garden - and staff are caring and fun. Our son loves the teaching in the pre-school room and we really appreciate all the effort that is made to prepare them for big school.
Recently the nursery has started offering a wider range of extra activities eg drama, sports and computer classes which is fantastic - especially for older kids who’ve been in full time for a long time.
I think most of the parents were as excited as the kids when they recently looked after several duck eggs from a local farm and we watched the ducklings hatch and grow. Amazing learning experience.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl is in the pre-school room, she is so happy and content every time I go to collect her.


She is really excited about going into nursery in the mornings, and even asks to go on Fridays which is her day off!


The garden is lovely and especially the lovely nature garden is a favourite!


I

would recommend this to anyone!

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery, my son has just started. They deliver outstanding care to the children and it is clear to see that the staff have lots of professional love for each and every child in their care.
I would highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

There have been many changes over the past few weeks that I feel shows the genuine care of the old and new staff. I am very confident that the nursery can only get even better.
My son is extremely happy and loves the new food menu, the variety of food is fantastic and it encourages him to try new
things.
I would recommend anyone to come here. Everyone is so welcoming and its so reassuring to know when I drop my son off in the morning he is going to a safe place where he is going to be looked after as an individual.

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Overall Experience  Overall Experience 5.0 out of 5

My son started here at 9 months old. I was so nervous but he absolutely loves it. Every morning when we pull up he gets so excited to be back, you cannot ask for more than that. The staff are so friendly and lovely, they take such good care of my little boy. The rooms are bright and new, the activities
the children do are brilliant and always different. My child has come along so much in his physical, emotional and verbal development in just 2 months. The children often go outside for fresh air, weather permitting. The facilities are all nice and new and kept clean and bright and colourful too. I have had complete peace of mind leaving my child here and that is priceless for a working mum.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been very happy at Treetops so far and his enjoyment of life at the nursery is reflected in the speed of his development. The staff in both rooms he has been in have been great and I feel that he is safe and well looked-after. I feel confident that any issues in his development or well-being
would be highlighted to me as a priority. There is a good variety of activities provided on a day-to-day basis and they also get the children into the garden on a frequent basis. The menu also appears to be balanced and varied.

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Overall Experience  Overall Experience 4.0 out of 5

Despite my fears, my daughter settled in very quickly in Treetops and that is a credit to all the staff who work there. They have been brilliant at keeping my daughter busy and engaged every day. We have seen her grow in her social and developmental skills, in the short time she has been here. The daily
updates completed by the staff are very welcome at the end of the day by my husband and myself. There is also a good variation in meals during the week.

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Overall Experience  Overall Experience 5.0 out of 5

Treetops is a lovely nursery and our children (now into their third year) remain happy and settled. The staff are culturally diverse and feature both Men and Women (which I believe is a real plus). The addition of an Early Year specialist in Pre-School is also an added bonus. All staff (particularly
Senior Management) are extremely supportive of both the children and their parents and want the best for the children.


As for the environment, resources are plentiful and up to date, the nursery is clean (having been recently renovated) and children have space (particularly in Pre-School and the baby room). Outdoor space is sufficient.


The nursery organises a calendar of fun events for the children such as dress up days, Easter bonnet parades and stay and plays where Parents can attend with their children and engage in fun activities.


Having looked at a great variety of nurseries when we moved into the area, I thoroughly recommend this nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery! Our kids have been extremely happy quickly, settled easily, liked - and sometimes adored! - the staff since 2013, one from 12 months, have been through all four rooms. We've always had a good insight into what the kids have been doing, and how their days have been. Handovers are
personal, paperwork always completed straight away where required, details about how/what they've eaten, who they've played with, how toileting has gone are available daily (staff check with each other where they aren't aware themselves).
Activities are planned and varied, the detail captured in learning journeys, available for parent consultations or whenever you ask. The Early Years teacher in Pre-School is an enormous asset - my daughter was more than ready for school and the pressure is taken off parents to do so many things. Management has been AMAZING with managing invoices and childcare vouchers, understanding concerns and facilitating changes to routine or additional days during school holidays.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery, both my children have been extremely happy with their Treetops experience.
My older child had a relatively good understanding of phonics etc prior to starting school, however, the new classroom teacher in pre-school is amazing and my 3-year-old is in the same position now as when
my older one had started reception.
All staff are excellent.
Communication is fantastic from room staff and management.
Lots of activities for the children, during the day and additional extra stay and play activities.

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Current Review Score: 8.9 (8.872)

Overview of Review Score

The Review Score of 8.9 (8.872) out of 10 for Busy Bees Epsom is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.679 for Busy Bees Epsom is calculated as follows: ( (63 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 84 Ratings = 4.679

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.193 Points relating to the number of positive Reviews for Busy Bees Epsom is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 number of registered child places is 14.2. 7 Positive Reviews ÷ 14.2 = 0.493

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Leah

Leah Smith

Job Title: Centre Director

Hi, my name is Leah and I am the Centre Director here at Busy Bees Epsom.


I have a big passion for childcare which I have done for 17 years in many different roles, and hold a level 3. I love seeing children thrive and progress as they grow and develop. I moved down from Scotland to Epsom 6 years ago with my family, where I have a son and daughter. I look forward to welcoming new families at our nursery in Epsom.