Busy Bees Epsom

12 The Parade, Epsom KT18 5DH
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8.9 49 Reviews
  • Busy Bees Epsom, Epsom
Busy Bees Epsom focuses on a strong partnership with parents and other outside agencies, as part of an on-going commitment to high early years standards. A versatile service is maintained through driving continuous improvements, self-evaluation and a full and robust vetted recruitment programme.

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Care Provided by Busy Bees Epsom

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Leah Smith (Centre Director)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 71
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Busy Bees Epsom Reviews (49)

Total of 49, showing 41-49
8.9

Busy Bees Epsom has a Review Score of 8.9 (8.872) out of 10, based on 7 reviews in the last 2 years. Over all time Busy Bees Epsom has 49 reviews.

Overall Experience

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  • 8
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  • 1

Date Published

49
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7
42

Review from Juliana (Mother of Child) published on 3 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We're very happy with the nursery. My son has been attending Treetops Nursery since he was 9 months old and he is so happy there. It so hard to leave him, but I know that he is been taken care of. He is now almost three and has learned so much and made many friends.

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Review from Viv (Mother of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Treetops Nursery - (Epsom) is a great place.


It has a homely and welcoming feel. The staff are friendly, enthusiastic and clearly care about the children they look after.


Every day the children get involved with a whole range of activities, which means they thoroughly enjoy themselves. The pre-school

room has a qualified teacher so from age 3 the children start to learn in the classroom, this is great preparation for school.


We have felt like both of our children have been well looked after, which is comforting when we have to leave them for such a long time on the days I am at work.


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Review from Jackie N (Mother of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this nursery. The staff in my child's room are excellent; very enthusiastic and genuinely care about the kids, helping them to become more confident and independent whilst having lots of fun. The garden area is really impressive and has a covered area so the children can play outdoors
whatever the weather. Overall a very well run nursery with great facilities and fantastic staff.

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Review from Gary R (Father of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the nursery facilities and staff. The staff always very attentive and really care for the children. The security is robust and the nursery is clean and tidy. I would certainly recommend the nursery for other children.

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Review from Andy H (Father of Child) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Used this nursery for both my daughter and son over the years. Provides and excellent start in learning and life/social skills resulting in a confident and assertive approach when starting school in advanced of peers. Staff are superb yet very professional and very well trained and supportive of all
these in their care. I love and will continue to recommend Treetops and all their staff for excellence and recognition.

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Review from Charlotte M (Mother of Child) published on 18 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children have attended Treetops Epsom since January 2014 and I cannot recommend it highly enough to other parents. The baby room is a home-from-home environment while the pre-school develops the children in preparation for the transition to ‘big’ school – offering fun learning and creative play.
The nursery offers excellent activities and outside trips and all meals are well-planned and healthy. My biggest praise is reserved for the staff – they are warm, friendly, enthusiastic and completely dedicated to the well-being of the children – listening to individual needs and responding appropriately. Communication is excellent and every effort is made to involve parents in the running of the nursery. I am able to go to work with peace of mind that my youngest daughter is receiving excellent care. Treetops prepared my elder daughter very well for school and she still talks about the staff a year after leaving. In my opinion it is a wonderful nursery.

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Review from Rebecca (Mother of Child) published on 15 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been meaning to leave a review for a while but I can't praise Treetops Epsom enough. Since my child started in the Summer of last year I have been so impressed with how much the nursery have to offer my child.
The staff go above an beyond to make you feel welcome and everyone knows my daughters name
when she arrives in the morning which is lovely. The Manager and Deputy are friendly and approachable and it is lovely to hear them speak so proudly of their team. That was one of the reasons I chose this nursey as it is clear the team work well together as the atmosphere is warm and positive. It's reassuring to hear how many long standing staff they have too as alot of the other nurseries I saw had quite a high staff turnover. I particularly enjoyed the Storybook stay and play and the Winter Fayre and it was clear the staff put alot of effort into making this a fun event for the children. My daughter has just moved up to Hippos and the refurbishment works are fantastic...much better use of space! I feel I am kept well informed of what goes on in the nursery via text messages, emails and newsletters. Can completely see why they are outstanding.

Reply from Sonia Harvey, Events & PR Manager at Busy Bees Epsom

Many thanks for your review, we are so pleased to hear how happy you are at Treetops. We are so proud of the team and how much effort they put into the care of each of our families.


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Review from Anon (Mother of Child) published on 9 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has a home from home feel about it which is excellent. Always a warm welcome at the door and this makes leaving little ones a happier process. Quality of handover varies by staff and could be improved or made more consistent across staff. There are certain members of pre school who are fantastic
members of the team. They enthuse and encourage whilst teaching and the children clearly benefit enormously from them. The refurbishment is overdue, toilets in pre school have been shabby and in need of thorough cleaning for a while. Doorbell broken. Two areas need continued focus and improvement in my opinion. Staff turnover is high and transition of key workers is disruptive and usually poorly communicated. Also communication generally across the nursery is poor, how about weekly emails, definitely need better comms on illness and infections.

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Review from Vicky H (Mother of Child) published on 26 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery with excellent and caring staff. We feel our son is very well looked after and really enjoys going.

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Current Review Score: 8.9 (8.872)

Overview of Review Score

The Review Score of 8.9 (8.872) out of 10 for Busy Bees Epsom is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.679 for Busy Bees Epsom is calculated as follows: ( (63 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 84 Ratings = 4.679

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.193 Points relating to the number of positive Reviews for Busy Bees Epsom is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 number of registered child places is 14.2. 7 Positive Reviews ÷ 14.2 = 0.493

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Leah

Leah Smith

Job Title: Centre Director

Hi, my name is Leah and I am the Centre Director here at Busy Bees Epsom.


I have a big passion for childcare which I have done for 17 years in many different roles, and hold a level 3. I love seeing children thrive and progress as they grow and develop. I moved down from Scotland to Epsom 6 years ago with my family, where I have a son and daughter. I look forward to welcoming new families at our nursery in Epsom. 


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Busy Bees Epsom to verify any information. View our terms and conditions. Busy Bees Epsom has an Enhanced Service – more info.