Toad Hall Nursery Ottershaw

The Old School House, Brox Road, Ottershaw, Chertsey KT16 0HH
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8.1 28 Reviews
  • Toad Hall Nursery Ottershaw, Chertsey
Toad Hall Nursery Ottershaw is a comfortable and well-equipped childcare setting in Chertsey, registered for up to forty-one children who benefit from the direction of skilled staff with their learning goals and enjoy the many forms of creativity and physical activity.

The nursery service is focused upon supporting all key areas of pre-school education, such as numeracy and literacy, while maintaining a setting where children feel confident to express themselves and make friends.

Toad Hall Nursery Group deliver high quality childcare and they ensure the welfare of each and every child by providing a secure and safe environment where children are encouraged to be healthy and active learners. Fresh food is prepared daily and all meals are nutritionally balanced. A highly qualified staff will enable all children to form secure attachments which ensure healthy emotional development and children are able to extend their learning in a calm and relaxed manner therefore preparing them for the life ahead.

Care Provided by Toad Hall Nursery Ottershaw

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Gemma Airey (Manager)
  • Number of Childcare Staff
  • 12
  • Total Places for Children
  • 41
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Toad Hall Nursery Ottershaw

  • £94.50 - Per day under 3 years,
    £88 - Per day over 3 years.


  • •   10% Family discount on the eldest child’s fees.
    •   5% discount for NHS, Armed Forces, Police and emergency services staff.
    •   50% discount on Staff fees.
    •   Up to 30 hours of funded nursery education per week during term time. In some cases, funding is also available for 2 year olds.
    •   A corporate discount maybe available if there is an agreement in place between Toad Hall Nursery and another company.
    Please contact the nursery for further information and our terms and conditions.


  • Parking
  • Car Park onsite


Toad Hall Nursery Ottershaw Reviews (28)

Total of 28, showing 1-20
8.1

Toad Hall Nursery Ottershaw has a Review Score of 8.1 (8.122) out of 10, based on 1 reviews in the last 2 years. Over all time Toad Hall Nursery Ottershaw has 28 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter joined Toad Hall Nursery in September 2024 full time after leaving another nursery in the area.
The staff were nothing but amazing in getting us booked in to see the nursery quickly and addressed all our concerns we had with the previous nursery. The team went and above and beyond to make
the transition easy and exciting for our daughter.
Since starting our daughter comes home every day telling us about all the things she's done and how she's excited to go back tomorrow. The team are thoughtful in creating activities to the children's interests, and getting them involved in baking that they can bring home! Toad Hall truly care about the children and do everything they can to support their individual developments. I don't feel like anything is too much to ask of the team, and they always have a smile on their faces.
Thank you Toad Hall! I couldn't recommend you enough.

Reply from Gemma Airey, Manager at Toad Hall Nursery Ottershaw

This is lovely to read and we are so glad to hear your appreciation on the care we provide your daughter. It is a pleasure to work in partnership with you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

Our boy joined at eleven months, he’s now two and a half and loves it there. He has a great relationship with all the carers and loves the meals, and we struggle to drag him away at pick-up. He’s also made a good friend who moved with him from the baby room to the big room.

Reply from Vicki Palmer, Manager at Toad Hall Nursery Ottershaw

Hello,
Thank you for sharing your experience here at Toad Hall Nursery Ottershaw. We are so pleased he is enjoying his time with us!


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery with amazing, loving and caring personnel. Happy and safe environment. Experienced and knowledgeable staff providing exceptional care! I know that every day, my son is looked after and happy being there.

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Overall Experience  Overall Experience 5.0 out of 5

My journey with Toad Hall started back in 2018, my eldest daughter started as a little toad and I knew I'd chosen the right nursery from day 1. When the time came for my youngest to start, there was no contest, I knew that there was only one team that I trusted with my baby. Thank you to a truly amazing
team, you really are the best!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending nursery for two years now and I couldn't wish for a better nursery! She has fun cooking, drawing, forest school, french lessons and she loves the garden. All the girls are wonderful and an asset to the nursery. She is always excited to go to nursery and has also met some
really good friends. Definitely a five star review! Big thank you for all you do!

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at Ottershaw Toad hall since May and absolutely loves it! He can't wait to leave the house every day and seems to be really thriving! He has learnt so many new words and has so much fun with all the activities they do with him. He eats so well and I never feel worried at all when he's
at nursery as I know he is in the best care. All the staff at Toadhall make my son feel very welcome and I love this home-from-home feeling! Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Toad Hall for almost a year now, and we have a great experience with the nursery in every way! The settling-in period was very hard for us, but the staff at Toad Hall gave us huge help and lots of support and now our son flies in every morning. I can see how he improves, how
he gains more and more self-confidence and skills in areas like language, independent eating and sleeping, interacting with other children, and so much more. They have fun and handy activities like cooking, forest class and French lessons. The staff are always keen, ready and able to assist with whatever question comes their way. I feel my son is safe in this nursery, he is in good hands. Definitely recommended.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to Toad Hall for almost six months, and he absolutely loves it. He always runs straight in, and everyone there is so welcoming and caring. The facilities are clean and tidy - which is a lot better than other options in the area. We couldn't be more delighted with our investment!

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery. Both my girls love going in and the staff are supportive and informative. The older kids also do a great range of activities and are being well-prepped for school next year. I would definitely recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

Such a great nursery, really safe and secure. My child loves attending and is always really excited to go to nursery. She has met some really good friends (teachers included) very helpful, friendly and caring staff. Definitely a five-star review.

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Overall Experience  Overall Experience 5.0 out of 5

I love Toad Hall Ottershaw and would highly recommend it. My son enjoys his time at nursery and the team are wonderful. I always feel as though my son is receiving the best care possible and he likes all of the different activities planned.

Reply from Vicki Palmer, Manager at Toad Hall Nursery Ottershaw

Thank you for taking the time to leave us a review.


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery, great team, my daughter loves attending and the team have really helped her development, much appreciated. The management team and all staff are always very supportive, giving great feedback with activities everyday. Thoroughly recommended.

Reply from Vicki Palmer, Manager at Toad Hall Nursery Ottershaw

Thank you for taking the time to leave us a review.


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Overall Experience  Overall Experience 4.0 out of 5

Really good nursery, food is nice and staff are always trying their best. They have also improved at hand overs at the end of the day, would be amazing to have an app and see more pictures of my child.

Reply from Vicki Palmer, Manager at Toad Hall Nursery Ottershaw

Thank you so much for taking the time to write us a review!


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Overall Experience  Overall Experience 5.0 out of 5

I have a nearly 3-year-old and a 9-month-old, and they have been at the nursery for about a month. Both have been so happy at drop off and pick up, which has made going back to work so much easier. My eldest is constantly saying how excited she is to go. The ladies in the baby unit have been so informative
about what my baby has done each day, which is reassuring too.

Reply from Vicki Palmer, Manager at Toad Hall Nursery Ottershaw

Hi Rachel, thank you for your review! Great to hear your little ones are settling in so well!


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Overall Experience  Overall Experience 5.0 out of 5

Toad Hall Nursery Ottershaw is everything you could wish for in a nursery for your child. The staff are loving, welcoming and totally invested in the children. This is so obvious when you see the way they greet each child arriving in the morning and when you chat with other parents outside. The compliments
are glowing!


They create fantastic play, activities and learning opportunities, and they care for and know and understand my daughter so well. She races up to the door each day and enjoys their cuddles with a big smile across her face. Then at the end of the day, she is glowing (and suitably exhausted!) as she leaps back into my arms delighted by it all. I know she has had a wonderful time, and I can see how much she learns.


The staff are really understanding of what it is like to be a parent. I feel very looked after too! The manager is outstanding, and the team are exemplary. I think of them as heroes and am deeply grateful for their part in this key stage of my daughter's life.


Reply from Vicki Palmer, Manager at Toad Hall Nursery Ottershaw

Hi Sarah, thank you for taking the time to leave us such a positive review; we are thrilled to hear how well your child has settled and how much she enjoys Toad Hall!


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Overall Experience  Overall Experience 5.0 out of 5

I have both my children at Toad Hall: one of them has been attending for almost three years and the second one for over a year. I have absolutely no complaints to make about the nursery. Both my children enjoy attending and happily go in the morning. The nursery staff organise lots of play, arts and
crafts and always find imaginative ways to entertain and teach the children.


It is a small nursery, and we can definitely feel that everyone knows each other; it is very friendly. It feels like everyone in the nursery is ready to go out of their way to help the children and their parents.


Reply from Vicki Palmer, Manager at Toad Hall Nursery Ottershaw

Hello Caroline, thank you so much for your kind words!


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Overall Experience  Overall Experience 5.0 out of 5

I have had both my children at ToadHall Ottershaw (one has just left for school). The best aspect to Toad Hall Ottershaw is simply the staff; they are all truly amazing and engaging with the kids and parents alike. They are always coming up with new and exciting activities and helping each child develop
at their own pace and drawing on their own preferences. My two have both loved it there so much so, the older one still is very close with the staff and misses them now she's at school. Its a small, but perfectly formed nursery, which makes it a home from home and a great fun environment for the children. The staff here really do make it and leave you as a parent confident your children are being cared for by amazing people who really care for them and you!

Reply from Vicki Palmer, Manager at Toad Hall Nursery Ottershaw

Hi Zoe, thank you for your kind words! It has been a pleasure having your two here!


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter loves going to the nursery to play and learn with her friends and nursery staff! We love to hear about her day and the things she got up to, and the artwork we get to take home! Happy toddler - happy parents! Thanks, Toad hall Nursery Ottershaw!

Reply from Vicki Palmer, Manager at Toad Hall Nursery Ottershaw

Hello Daniela, thank you so much for your kind words!


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Overall Experience  Overall Experience 5.0 out of 5

It’s a small nursery, not so scary for kids. The manager is absolutely the most welcoming special person, she cares about the kids and there time there. The interaction from all the staff is truly amazing.
My two children have enjoyed their time and continue to do so. It’s like a family and it’s a
fun exciting place for all ages. My children have come on in confidence and grown more than I ever imagined. Just the most special place.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Toad Hall Ottershaw for over a year and she loves it. She is always happy to go to nursery. The food is excellent, all cooked fresh each day on site. They do a variety of activities each day. The staff are amazing, so friendly and caring.

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Current Review Score: 8.1 (8.122)

Overview of Review Score

The Review Score of 8.1 (8.122) out of 10 for Toad Hall Nursery Ottershaw is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Toad Hall Nursery Ottershaw is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.122 Points relating to the number of positive Reviews for Toad Hall Nursery Ottershaw is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 number of registered child places is 8.2. 1 Positive Reviews ÷ 8.2 = 0.122

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Gemma

Gemma Airey

Job Title: Nursery Manager

Joined: 2018

Hi, I’m Gemma, the Nursery Manager at Ottershaw.


I have been working in childcare for over 15 years and have built my knowledge, qualifications, and skills up to a high level.


I embarked on my Toad Hall Nursery journey at our Chessington site as a Nursery Nurse, gradually advancing within my role. My journey led me to a more senior position at Ottershaw, where I played a crucial role in contributing to its success. I take pride in nurturing the development of the site and transforming it into a home-like haven for our families. With the unwavering support of the company, I have gained the confidence and key knowledge essential for my success as a Nursery Manager!


I have always had a genuine passion for children and their development process. I love supporting our families and my staff team to ensure the children we care for have a successful and positive start in life through the high-quality care and education we provide as a nursery.


Please do get in touch if you would like more information about our lovely nursery.


Frequently Asked Questions about Toad Hall Nursery Ottershaw

What is the Age Range of Children that Toad Hall Nursery Ottershaw accepts?

Toad Hall Nursery Ottershaw accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Toad Hall Nursery Ottershaw Open?

Toad Hall Nursery Ottershaw is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Toad Hall Nursery Ottershaw have capacity for?

Toad Hall Nursery Ottershaw has capacity for a total of 41 Children.

How far is Toad Hall Nursery Ottershaw to the centre of Chertsey?

2.3 mile(s) as the crow flies, distance by road may be significantly further.