Pennies Day Nursery - Mark Cross

The High Street, Mark Cross, Crowborough TN6 3PJ
Submit a Review
10 103 Reviews
Situated in the beautiful village of Mark Cross, East Sussex, this setting offers childcare close to Tunbridge Wells and Crowborough. Mark Cross is a well-established nursery, with pre-school and kids club facilities.

Mark Cross provides a welcoming home setting, with a very large garden designed to provide space and adventure for every child. This pre-school prepares children for starts in local schools and the bus runs to and from local schools for the kids’ club. Mark Cross was rated Good by Ofsted (August 2023).

Pennies At Mark Cross is situated in the village of Mark Cross in East Sussex and offers exceptional care for children from three months to five-years-old. The nursery offers a large outdoor facility and home-cooked food to support the healthy development of each child.

Pennies at Mark Cross has an excellent team and care facility for all children's needs.
... Read more
Show Pennies Day Nursery - Mark Cross on the Map

Care Provided by Pennies Day Nursery - Mark Cross

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Victoria Atkins (Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Pennies Day Nursery - Mark Cross

  • Per day:
    Under 2's £104.50
    2-3 yrs £102.50
    Over 3's £101.50

Pennies Day Nursery - Mark Cross Reviews (103)

Total of 103, showing 1-20
10

Pennies Day Nursery - Mark Cross has a Review Score of 10 (9.972) out of 10, based on 15 reviews in the last 2 years. Over all time Pennies Day Nursery - Mark Cross has 103 reviews.

Overall Experience

  • 96
  • 6
  • 1
  • 0
  • 0

Date Published

103
8
10
15
88

Review from R A (Mother of Child) published on 22 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has attended Pennies since he was one year old (he's now 2 and a half). Our experience with Pennies has been wonderful. The whole team have been excellent- kind, caring and showing a genuine interest in our son's development and happiness. He loves his time at Pennies and in particular enjoys
the outdoor space come rain or shine!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S L (Mother of Child) published on 10 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughters transition to starting nursery has been much smoother than we ever expected. Two members of staff in particular have been extremely attentive and our daughter adores them. The food has gone down very well and a second portion is almost guaranteed. Our daughter has learnt lots from the
members of staff already and really developed her confidence and independence.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from B B (Mother of Child) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Pennies for the last 5 years for their afterschool club and holiday clubs it's truly an amazing nursery! the team at pennies are always so kind and helpful and will always to their best to assist with support with extra sessions or adhoc cover I will continue recommend the team and
Nursery.

Reply from Naomi Williams, Marketing and Social Media Manager at Pennies Day Nursery - Mark Cross

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our after-school and holiday clubs over the years. It's great to know that the team has been helpful and supportive, and we truly appreciate your recommendations. We look forward to continuing to support you and your family for many more years to come!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Ben B (Father of Child) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves coming here and is always so excited when I tell her that she is going!
She has made amazing bonds with the staff and is really going to miss it when she goes to school in September!

Reply from Naomi Williams, Marketing and Social Media Manager at Pennies Day Nursery - Mark Cross

Thank you so much for your kind words! We're so happy to hear your daughter loves coming here and has built such wonderful connections with the staff. We'll miss her too when she heads off to school in September!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from G C (Mother of Child) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely love Pennies! Our Son has so much fun there. The nursery rooms are lovely and accommodating, the staff are fantastic, and we feel very lucky knowing he is in such good hands. Thank you so much to the team!

Reply from Naomi Williams, Marketing and Social Media Manager at Pennies Day Nursery - Mark Cross

Thank you so much for your kind words! We're so happy to hear that your son is having so much fun at Pennies. It's wonderful to know that you feel confident and at ease with the care he's receiving. We're truly lucky to have such a dedicated team, and your appreciation means the world to us. Thank you for taking the time to leave your review.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Ana B (Mother of Child) published on 13 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter goes there since she was very little, only months old(now she is 2.5). At that point she refused to go with anyone apart from me or my husband,but since the first minute we put our feet here she felt very much confortable and confident. She went with the staff without doubting, and we could
see straight away that it was the right place.The management there is another level of support, always willing to help and accommodate your needs. All the members of staff are amazing, supporting every step my daughter does in a very personal way, they are great! And the last, but not least! , the chef! Her food is really tasty. We manage to try her dishes in the open days and I can see why my daughter loves them! The space outside is absolutely gorgeous, cannot wait for the spring to come so she can be out for longer. I would 100% recommend this Nursery to anyone looking for a clean, well managed and a great place to take their little ones to.

Reply from Naomi Williams, Marketing and Social Media Manager at Pennies Day Nursery - Mark Cross

Thank you so much for this wonderful review! We are thrilled to hear that your daughter has felt so comfortable and confident here from the very start. It's so rewarding to know that our team has been able to provide the support and care she needs to thrive. We're also grateful for your kind words about the staff and the chef! We're proud to have a dedicated team that makes such a difference in the children's lives. The outdoor space is indeed a special place, and we're excited for the warmer weather too! Thank you for recommending us-it means a lot to us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from G I (Mother of Child) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at pennies in January when she was 20 months old. I am over the moon with the nursery
Not once has my daughter cried when being dropped off and she is always happily playing when I pick her up. She asks to go to nursery every morning which is so lovely to know she loves it as it
puts my mind at ease while at work. I was worried how she would eat and sleep there but she does better than she does at home! Everyone is so welcoming and they all know my daughter very well already and I can tell she feels comfortable with them. They keep me updated via the app and at the end of each day and they get up to lots of fun stuff in the day. I love how much they are outside as my daughter loves that.

Reply from Naomi Williams, Marketing and Social Media Manager at Pennies Day Nursery - Mark Cross

Thank you so much for your lovely feedback! We're absolutely delighted to hear how well your daughter has settled in at Pennies and that she enjoys her time with us so much. It's wonderful to know that she's happy and comfortable, and that you can have peace of mind while at work. We truly value getting to know each child individually, and it's fantastic to hear that you feel your daughter is well cared for and enjoys the activities, especially the time spent outside. Thank you for trusting us with her care, and we look forward to watching her continue to grow and have fun with us!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Georgina W (Foster Parent of Child) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

5 stars!
We have been so impressed with Pennies since our children joined in September 2023 and like other reviewers can not fault it in any way.
Our children are so excited to go in and are warmly welcomed each morning by the amazing staff. They are all so enthusiastic, happy, and friendly, and have
a smile on their faces from 7.30 am to 6.30 pm!
The nursery manager and deputy manager are so approachable and don't get the credit they deserve.
The Nursery is so nurturing, has amazing outdoor spaces, and there are exciting activities outside and in to try each day.
The menus are fun and healthy and our children usually have seconds of the fabulous home-cooked meals. The communication is second to none with daily updates and photos.
Thank you you are all great!

Reply from Naomi Williams, Marketing and Social Media Manager at Pennies Day Nursery - Mark Cross

Thank you so much for your lovely review! We're thrilled to hear how happy your children are and how much they're enjoying their time with us. It's wonderful to know that the warm welcome from our dedicated staff and the range of activities have made such a positive impression. We take pride in creating a nurturing environment with engaging outdoor spaces and nutritious, fun meals that the children love. Thank you for your support and for taking the time to share your experience!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Courtney C (Mother of Child) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter loves attending pennies! She is always happy. All the staff are friendly, and helpful and make you feel very at ease and welcome. Especially if it's your first child attending a nursery and you've never been through this experience. All the staff are at hand to help you with questions and
queries.
The communication with updates about both the nursery and about your child daily is also detailed and issued in a timely manner.

Reply from Naomi Williams, Marketing and Social Media Manager at Pennies Day Nursery - Mark Cross

Thank you so much for your lovely review! We're thrilled to hear that your daughter is enjoying her time at Pennies and that you feel supported by our team. It's so important to us that both children and parents feel comfortable, especially when it's a new experience, and we're glad to know we're helping make that transition smoother for you. We truly appreciate your kind words about our staff and communication we strive to keep everyone informed and at ease. Thank you for trusting us with your daughter's care!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Kate S (Mother of Child) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault Pennies at all, and are sad we're now at the end of our time there, with our son having started 9 years ago, and our daughter having just left to start school, both having started at 9 months old and absolutely thrived there. You will struggle to find a more nurturing and welcoming environment
in which the children are encouraged to be themselves, have fun, and develop their independence. The staff genuinely care about the children and form such good bonds which helps their development, and every child is treated as an individual. They set up daily activities which enable learning, but the children are encouraged to lead the activities in a direction which holds their interest. The outside space is great and they do a lot of free-flow play between inside and outside in all weathers, be prepared for mucky children at the end of the day! I highly recommend Pennies to everyone, book a show round and you won't be disappointed.

Reply from Naomi Williams, Marketing and Social Media Manager at Pennies Day Nursery - Mark Cross

Thank you so much for your kind words! It means the world to us to hear how much your family has enjoyed and benefited from your time at Pennies. Watching both your son and daughter grow and thrive with us over the years has been a joy. We're so glad that you found our environment nurturing and supportive, and that your children had such positive experiences developing their independence and exploring their interests. We take great pride in the bonds we form with the children and ensuring that each one feels seen as an individual. We'll miss having your family with us but are so proud to have been a part of your children's early years. Thank you for recommending us, and we wish your family all the best in the exciting new chapter ahead!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from O W (Mother of Child) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is in the Sunflowers room at Mark Cross. She has been with the nursery since she was ten months and she has simply thrived. The staff are so supportive and I couldn’t fault them. I was a very nervous first-time mother, and they made me feel like my daughter was in completely safe hands and
I still feel that way! They get up to such fun/varied activities every day and she has made some great friends. I recommend Pennies to everyone! We will be sad to leave in September when my daughter starts school.

Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross

It's heartwarming to hear about your positive experience with our Mark Cross Nursery and the Sunflowers room. It's great to hear that the staff's support has played a crucial role in your daughter's thriving journey and it's wonderful that the nursery has provided that reassurance consistently. Your recommendation speaks volumes about the quality of care and support offered by the nursery. Wishing your daughter continued success as she embarks on this new chapter in September!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Natalie H (Mother of Child) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attended Sunflowers from October 2022 to September 2023, she is now in school and thriving, the nursery and the staff were wonderful in accommodating my daughter after we relocated back to the area. I would definitely recommend it.

Reply from Naomi Williams, Marketing and Social Media Manager at Pennies Day Nursery - Mark Cross

It's heartwarming to hear about your positive experience with Sunflowers! We're delighted to know that your daughter thrived under our care and that the staff went above and beyond to accommodate her after your relocation. Thank you for taking the time to leave your positive review.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Amy D (Mother of Child) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My one-year-old daughter started nursery on 01/10/2023 after spending her entire first year with me. She initially took time to adapt struggling with food, sleep, and play, but her key workers at Pennies were extremely kind and reassuring. My daughter received lots of cuddles, focus and attention in
those first few weeks and now she is beginning to flourish. She has gone from crying on drop off to bum shuffling off without so much as a backwards glance to play with her friends and all the wonderful toys. She eats well, sleeps well and has lots of fun playing indoors and out. I receive a daily handover and she clearly loves and appreciates her key workers often smiling and giggling at them when I pick her up at the end of the day. I was initially nervous about sending my daughter to nursery 5 days per week 7:30-17:00/18:30. Pennies really does feel like a home away from home. I genuinely believe my daughter is happy at Pennies and I cannot wait to see how she develops over the next year.

Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross

It's heartwarming to hear about the positive experience your one-year-old daughter has had at Pennies Nursery. The journey from her first day to now is truly remarkable, and it's a testament to the nurturing and caring environment provided by the staff.
The dedication and support of her key workers have played a significant role in her development, and it's wonderful to hear how she's now eager to explore and engage with her friends and the toys.
It's also reassuring that you receive daily updates about her activities and well-being. The fact that she smiles and giggles with her key workers speaks volumes about the bond and trust that has been established, making it clear that she feels safe and loved at Pennies.
Thank you for sharing this heartwarming story of her journey at Pennies Nursery.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Kimberley W (Mother of Child) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to nursery since he was 17 months. Hes now 4 years old! He has flourished at Pennies Day Nursery - Mark Cross and become the caring little boy off the back of the nursery. The staff form such a lovely relationship with the children, parents and each other which leaves the atmosphere
to feel very much like a family unit. My son has built great relationships across the nursery and hopefully continues to do so in afterschool/breakfast clubs. We are so pleased he went to this nursery as his personal development and learning has been remarkable. There really is no other nursery that we would consider to put our second child in! It really is a no Brainer! Well done to all the staff at Pennies Day Nursery - Mark Cross for all that they do. You guys are truly amazing and should leave every day feeling proud at the legacy you're leaving for the kiddies in preparation for big school and the development they have accomplished. Thank you!

Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross

Thank you so much for sharing your heartwarming journey with us! It brings us immense joy to hear about your son's flourishing experience at Pennies Day Nursery - Mark Cross and how he has transformed into a caring and wonderful little boy because of the nurturing environment we strive to provide.
We take great pride in fostering strong relationships with our children, parents, and staff, and it's heartwarming to know that the atmosphere feels like a close-knit family unit. Building such connections is crucial in creating a supportive and loving environment for the children to thrive in.
It's delightful to hear that your son has formed great relationships across the nursery, and we have no doubt that he will continue to do so in the afterschool and breakfast clubs. We are committed to offering a safe and enriching space for him to grow and learn.
We truly appreciate your kind words about the personal development and remarkable learning journey your son has experienced with us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from R P (Mother of Child) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had a great experience with Pennies Day Nursery, Mark Cross. Our son loves to go. The staff are always kind and caring towards him. He is slightly behind his peers and is also very picky about food. Staff have made a referral for extra support for him and have been keen to find out ways to support
him further. We have appreciated this going the extra mile for him.
We have struggled to get extra sessions for him because the nursery is so popular and busy but this hasn’t been too much of an issue as he would likely struggle with longer days at the moment.

Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross

Thank you for sharing your wonderful experience with us at Pennies Day Nursery, Mark Cross. We're thrilled to hear that your son loves coming to the nursery, and we take great pride in providing a kind and caring environment for him. Supporting each child's unique needs is of utmost importance to us, and we're glad to hear that our staff has been proactive in making a referral for extra support to ensure your son receives the assistance he needs. We are committed to going the extra mile to help every child thrive and reach their full potential. We understand that securing extra sessions can be challenging, especially in a popular and busy nursery like ours. However, we appreciate your understanding and consideration of your son's needs.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Caren P (Mother of Child) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say other than wow what a nursery! We now have both our children at Pennies and we couldn't speak more highly of them. The support that they provide to the children and the parents is exceptional.
Our son has built such lovely friendships with the staff and loves walking in the door every
morning to see everyone. He loves wearing everyone out asking for 'more' of every fun activity. Not to mention all the crafting, sensory and outdoor time that he gets to experience.
Our daughter has only started last month but already thriving, smashing her naps and now munching down on all the wonderful food. As she has a dairy allergy I started off concerned about how this would be managed but have been so reassured and confident that they have everything in hand.
Pennies provide a wonderful environment that I could never dream of creating at home. I'm so glad that we decided to place our children in their care.
To all the Pennies staff, thank you

Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross

Wow, what a lovely review! It's our aim to make sure every child is welcomed and feels part of what we do and we are glad to hear that your son and daughter are thriving at Pennies. We work hard to ensure all areas (both the spaces we use and the different things we do) contribute to each child growing, learning and enjoying their days and a review like this helps us understand when we make a difference. We try our hardest to make sure parents who have children with allergies are reassured, thank you for recognising this.
Reviews like this really help us to know the things we do are making a positive difference.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Lizzy T (Mother of Child) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son started at Pennies at 10 months old just over a year ago and we have been very happy with the care so far. He loves going to nursery and whenever we’ve had a chance to watch him without seeing us, he has seemed happy and content and interacting with all the staff. We enjoy seeing what he’s been
up to on the app.
Our family are vegan and our son has a soy intolerance so we were really unsure if he could be catered for but the kitchen does a wonderful job at providing a variety of choices for him.
We started him at Pennies as my husband works at the primary school next door and had heard so many wonderful things from other parents but more importantly, the children who had been to Pennies for nursery, or still attend the after-school/holiday club.
My only criticism is that it is very irritating to pay for bank holidays when the nursery is closed. This is because he attends on a Monday but if he attended on a Wednesday for example, he would get the days that we pay for.

Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross

Wow, what a lovely review! Thank you so much for taking the time to leave such kind words. We pride ourselves on ensuring that children love coming to us. Sharing your positive experience and taking the time to mention that our catering is 'wonderful' is great to read. Thank you!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from N-J C (Mother of Child) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery both my son's absolutely love! They have both attended from 3 months and their confidence and development is a true credit to the team. The nursery has a positive and friendly aura and all the staff are so helpful and really care about the children's development. The nursery has
a wonderful big garden for the children to enjoy with an array of climbing frames and toys. All meals are included, nutritious and I know they are getting everything they need for the day.

Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross

Thank you for taking the time to leave a review, we are very pleased to hear that both of your sons enjoy coming to pennies. As a family-run company, we pride ourselves upon making positive experiences for both the parents and children that attend and visit our setting.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jennie H (Mother of Child) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love Pennies Day Nursery. Both my little boys attend and thoroughly enjoy it.
My eldest is two and Pennies has taught him so much, he’s been there for over a year now. At first, he cried at every drop-off but everyone at Pennies was so lovely and kind and now he goes walking in with no problem!
He has developed so much with his language, counting, colours and shapes. He has made so many friends. Sometimes he’s had such fun he doesn’t want to come home at the end of the day!
My youngest is eighteen months and also loves it. His separation anxiety has improved a huge amount and has really helped me at home too all thanks to Pennies! He loves to explore all the new toys and activities and of course all the extra attention!
The food is lovely and the boys eat so well, they have catered amazingly for one of them who is milk and soya free.
Staff are a friendly and approachable and they don’t keep changing! We struggled with this at our previous nursery but they’ve been so constant at Pennies.

Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross

We are so pleased to hear that both of your boys love coming to Pennies at Mark Cross. We pride ourselves on ensuring that children love coming to us and we are glad to hear your son doesn't want to leave when collected! We do have such an excellent staff team and it is lovely to hear that your sons are building relationships with the team and fellow children. Sharing your positive experience and taking the time to mention that our nursery is helping your children develop is great to read. Thank you!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Tom A (Father of Child) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends Pennies Day Nursery - Mark Cross three and a half days per week. He is nearly three years old and has attended since he was ten months old.
He has built brilliant relationships with the staff, who show the utmost care for the children. They offer advice when looking at his development
and really work with us to support him.
He is building great relationships with other children and is so confident in social situations. Again, really supported and developed by the staff.
He has nutritious meals and always comes home telling me what he has eaten.
We really love the home-from-home environment and outside space. By far an amazing environment for our little chap who loves to learn outside. They go out in all weathers and he loves this.

Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross

Thank you for taking the time to leave such a lovely review! We are glad to hear that your son enjoys his time at Pennies Mark Cross. We do have such an excellent staff team and it is lovely to hear that your son is building relationships with the team and fellow children!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for Pennies Day Nursery - Mark Cross is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Pennies Day Nursery - Mark Cross is calculated as follows: ( (175 Excellents x 5) + (5 Goods x 4) ) ÷ 180 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pennies Day Nursery - Mark Cross is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Eco Schools 2024

Recipient: Pennies Day Nursery - Mark Cross

Date: Sunday 01 Sep 2024 More details

Eco Schools 2023

Recipient: Pennies Day Nursery - Mark Cross

Date: Thursday 01 Jun 2023 More details

Eco Green Flag awards 2022

Recipient: Pennies Day Nursery - Mark Cross

Date: Thursday 01 Sep 2022 More details

News (0) & Events (0)

News

Upcoming Events

There are no upcoming events for Pennies Day Nursery - Mark Cross

Previous Events

Meet the Team (2)

Victoria

Victoria Atkins

Job Title: Nursery Manager

Joined: 2016

My childcare career began 10 years ago when I started working in the Mark Cross setting. There, I gained my Level 3 qualification in 2010, in which I developed my experience in becoming the Under Two’s Supervisor before being promoted as the Deputy Manager of this nursery.

When Pennies took over the company, I received the great privilege to be able to lead such a good team of childcare practitioners. In continuing my personal aspirations and being an active learner, I keep up to date with all childcare issues and have, since being Manager, completed a variety of management training courses.

... Read more
Rebekah

Rebekah Waterhouse

Job Title: Deputy Manager

Joined: 2016

I began my childcare journey in 2007, leading to completing my NVQ Level 3 in Childcare, learning and development in 2009 whilst working with young children. I have worked in a variety of roles during my career, therefore developing my role as a leader. I joined Pennies in July 2017 and I love being within a positive and inspiring team!

I work in the office but still on the nursery floor to support staff, children and parents. I completed my Foundation Degree in July 2019, and remain to be a consistent active learner throughout my childcare career, in addition to being one of the Designated Safeguarding Leads.

... Read more

Frequently Asked Questions about Pennies Day Nursery - Mark Cross

What is the Age Range of Children that Pennies Day Nursery - Mark Cross accepts?

Pennies Day Nursery - Mark Cross accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Pennies Day Nursery - Mark Cross Open?

Pennies Day Nursery - Mark Cross is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Pennies Day Nursery - Mark Cross have capacity for?

Pennies Day Nursery - Mark Cross has capacity for a total of 64 Children.

How far is Pennies Day Nursery - Mark Cross to the centre of Crowborough?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Pennies Day Nursery - Mark Cross to verify any information. View our terms and conditions. Pennies Day Nursery - Mark Cross has a Platinum Service – more info.