Per day:
Under 2's £104.50
2-3 yrs £102.50
Over 3's £101.50
Pennies Day Nursery - Mark Cross has a Review Score of 10 (9.981) out of 10, based on 13 reviews in the last 2 years. Over all time Pennies Day Nursery - Mark Cross has 99 reviews.
Review from J C (Mother of Child) published on 11 March 2022
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3.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you for taking the time to write this review. We do read all reviews and take on board all comments. You're right to highlight the reasons for fee changes, a decision we never take lightly. We're always willing to discuss issues and I've passed your comments directly to senior management in this case.
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Review from Patrick J (Father of Child) published on 7 March 2022
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for this review. It's our aim to make sure every child is welcomed and feels part of what we do. We really appreciate also that you mentioned the smiles that welcome your son every day.
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Review from Amy B (Mother of Child) published on 7 March 2022
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5.0 out of 5
Really look no further.
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for taking the time to write a review for us. It's always helpful for our team when reviews highlight particular things that are valued by families (like the home-cooked meals and the lovely friends your son has made). It helps us to know the things we do are making a positive difference.
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Review from Diane B (Mother of Child) published on 7 March 2022
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for taking the time to review us. We appreciate reviews from people who have been with us for years and really appreciate the range of things we offer, including all the time spent outside. We'll keep working to provide "Everything you'd want."
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Review from Sarah M (Mother of Child) published on 4 March 2022
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
We really appreciate the time you have taken to write such a comprehensive review and the attention to detail. We work hard to ensure all areas (both the spaces we use and the different things we do) contribute to each child growing, learning and enjoying their days and a review like this helps us understand when we make a difference.
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Review from M W (Father of Child) published on 1 March 2022
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross
Thank you for taking the time to leave a review. We have always been proud of our outside area and our staff are always looking for ways to improve it to make the outdoor experience more enjoyable for the children.
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Review from Natalie L (Mother of Child) published on 1 March 2022
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross
Thank you for sharing this. We understand how important it is to feel safe and secure leaving a child with us and we're thankful you posted this for others to read as they face the same decision you made about finding the right nursery.
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Review from Anabel T (Mother of Child) published on 1 March 2022
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5.0 out of 5
Reply from Naomi Williams, Marketing and Social media Manager at Pennies Day Nursery - Mark Cross
Thank you for sharing this positive experience and particularly for highlighting how caring and attentive our staff are to make sure your daughter feels welcome.
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Review from Paul T (Father of Child) published on 24 February 2022
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for this review and the way you expressed it. It's wonderful for everyone at Mark Cross to think they have helped to create a shining light!
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Review from A H (Mother of Child) published on 23 February 2022
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5.0 out of 5
I’d really recommend Pennies to any parent looking for a friendly setting for their child.
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for this review, it's always good to know that a child goes home proud of what they have done and shares this with their family. We work hard to make that happen and really appreciate it when others acknowledge what we do.
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Review from A G (Father of Child) published on 21 February 2022
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you for taking the time to post this review. It matters a great deal to all of us to read phrases like your child being "really happy" and "The staff are all very friendly" because achieving that is what we're always working towards.
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Review from Rosie F (Mother of Child) published on 15 February 2022
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much, Rosie. We really try to create that "home away from home" and as a family-run company that's central to everything we aim for. A review based on a child spending years with us and progressing through all stages of our nursery is always welcome. We're really glad you got what you needed from us for all this time.
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Review from Charlotte W (Mother of Child) published on 28 May 2021
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you for taking time to post this review and - particularly - for recognizing the way our staff contribute to your experience with us.
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Review from Victoria Q (Mother of Child) published on 27 May 2021
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4.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you Victoria, we work hard to ensure every child settles with us - when parents post reviews like this it's a recognition of our efforts and helpful for others to see as they make childcare decisions.
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Review from Lauren H (Mother of Child) published on 27 May 2021
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you Lauren for sharing such a comprehensive and positive review. When people use a word like "recommend" it helps us and helps others who are trying to decide about childcare.
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Review from Ruby J (Mother of Child) published on 27 May 2021
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Pennies tries really hard to be a family to all parents, carers and children who come to us so the positive statement you have made about our staff and care here is a real boost to us all. Thank you.
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Review from Mareen M (Mother of Child) published on 26 May 2021
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
We really appreciate you signing off that review with a thank you. It's mutual because we're always thankful when a review takes the care and attention to mention the different aspects of what we do. From our chef working to make the menu different every day to the work we put into making our garden a site for adventurous play, it all takes effort and it's a recognition of our hard-working team when reviews mention the work they do.
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Review from K H (Mother of Child) published on 17 May 2021
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for this review. We are family run and our work is about offering the same care and security a child feels in a happy home. If your daughter felt relaxed enough to fall asleep and you felt confident in our staff that is a great start and we're grateful for you sharing it here because such recommendations are very important to us.
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Review from Rachel J (Mother of Child) published on 24 November 2020
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for sharing this and in particular for including the words "thank you." The Covid crisis challenged so many of us to ensure we did the simple things in a very safe way and we've made every effort to maintain that throughout this difficult year. We all look forward to a time when as much of the old normal can return - hopefully allowing your youngest to enjoy lots of safe and happy times with us.
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Review from Victoria B (Mother of Child) published on 19 November 2020
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4.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much - there's a real personal story in this review and it's important to us that people share such stories because it shows how we try to ensure every child and every family around that child becomes part of the Pennies family too.
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The Review Score of 10 (9.981) out of 10 for Pennies Day Nursery - Mark Cross is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.981 for Pennies Day Nursery - Mark Cross is calculated as follows: ( (153 Excellents x 5) + (3 Goods x 4) ) ÷ 156 Ratings = 4.981
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Pennies Day Nursery - Mark Cross is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2016
My childcare career began 10 years ago when I started working in the Mark Cross setting. There, I gained my Level 3 qualification in 2010, in which I developed my experience in becoming the Under Two’s Supervisor before being promoted as the Deputy Manager of this nursery.
When Pennies took over the company, I received the great privilege to be able to lead such a good team of childcare practitioners. In continuing my personal aspirations and being an active learner, I keep up to date with all childcare issues and have, since being Manager, completed a variety of management training courses.
Job Title: Deputy Manager
Joined: 2016
I began my childcare journey in 2007, leading to completing my NVQ Level 3 in Childcare, learning and development in 2009 whilst working with young children. I have worked in a variety of roles during my career, therefore developing my role as a leader. I joined Pennies in July 2017 and I love being within a positive and inspiring team!
I work in the office but still on the nursery floor to support staff, children and parents. I completed my Foundation Degree in July 2019, and remain to be a consistent active learner throughout my childcare career, in addition to being one of the Designated Safeguarding Leads.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Pennies Day Nursery - Mark Cross to verify any information. View our terms and conditions. Pennies Day Nursery - Mark Cross has a Platinum Service – more info.
