Per day:
Under 2's £104.50
2-3 yrs £102.50
Over 3's £101.50
Pennies Day Nursery - Mark Cross has a Review Score of 10 (9.981) out of 10, based on 13 reviews in the last 2 years. Over all time Pennies Day Nursery - Mark Cross has 99 reviews.
Review from Grace P (Mother of Child) published on 8 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you for recognizing the effort of the staff - it means a lot when we can read reviews like this.
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Review from T F (Mother of Child) published on 7 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you for the kind words and thank you also, for reviewing the breakfast and after school part of what we do.
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Review from Antonia A (Mother of Child) published on 7 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you for the detailed review. It's important that parents are involved in all aspects of what we do and we really appreciate the detailed feedback that pays attention to little things like learning to use cutlery.
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Review from Sophie D (Mother of Child) published on 4 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for those kind words and for mentioning so many of the things we do, staff, facilities etc. We really appreciate it.
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Review from Mi R (Father of Child) published on 4 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you for the kind review and for crediting the fact our care is provided by a "team" the fact that people notice the team effort means a lot to us.
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Review from Nicola P (Mother of Child) published on 4 October 2019
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5.0 out of 5
Reply from Dominic Scotton at Pennies Day Nursery - Mark Cross
Thank you for your kind review, Pennies always works to offer the very best.
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Review from Kathryn W (Mother of Child) published on 4 October 2019
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5.0 out of 5
Reply from Dominic Scotton at Pennies Day Nursery - Mark Cross
Thank you for your kind review, Pennies always works to offer the very best.
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Review from Charlotte W (Mother of Child) published on 4 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
That is a wonderful review and thank you so much for sharing it. Obviously we work hard to make our care as good as it can be but it is so gratifying to our staff to see people benefiting from it and appreciating the work we do.
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Review from Ellie B (Mother of Child) published on 2 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
We'll confess we read that comment about "the best decision..." a few times and we appreciate you saying that and those words are such a boost to the staff at Mark Cross.
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Review from Nikita T (Mother of Child) published on 2 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you for sharing the review - it really highlights how our care works best when parents are so involved and those moments when we can share reading a book are really important to the kind of care we work to provide.
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Review from Jenny W (Mother of Child) published on 2 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for sharing. There is nothing better than a parent actually recommending us and the fact you have been with us as a parent for so long and still feel so positive makes us feel good about the work we do.
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Review from Alice A (Mother of Child) published on 2 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you for the kind review. It takes time and effort to create "such a happy place" and part of what makes that is working with parents. When we achieve the right results, we really appreciate people telling us.
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Review from Sara F (Mother of Child) published on 2 October 2019
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4.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for sharing and for being willing to recommend us. In terms of people finding the right nursery, there is nothing more valuable than a recommendation from a parent with experience of the nursery. We are dedicated but it matters a lot that parents let us know when things are working because that is vital if we are to be able to provide the right care all the time.
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Review from Daisy W (Mother of Child) published on 2 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for sharing. It's really good to know that a child has always wanted to come to us, that's what we hope for but it's easier to achieve that when we know what we are doing is working and the efforts of our staff are making a difference.
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Review from Kat E (Mother of Child) published on 2 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
Thank you so much for this review. We always hope to get reviews like this but we don't take them for granted. It's true the "provision is personalised" but this is much easier when parents share the positives and make it clear we are getting it right in their opinion.
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Review from Georgina W (Mother of Child) published on 2 October 2019
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5.0 out of 5
Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross
We value all reviews and to get one after a week is really important because to know a child feels happy after such a short time is reassuring to the staff who try really hard to make that happen. As you'll see from the comments on this page, we read all the reviews and note down the comments whether they are from new or established customers.
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Review from Diana C (Mother of Child) published on 8 March 2019
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5.0 out of 5
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Review from Andrew B (Father of Child) published on 6 March 2019
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5.0 out of 5
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Review from Marianne J (Mother of Child) published on 6 March 2019
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5.0 out of 5
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Review from Craig W (Father of Child) published on 22 October 2018
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5.0 out of 5
Thank you for what you do for our precious little girl!
Reply from Dominic Scotton at Pennies Day Nursery - Mark Cross
Thank you for your very kind review from everyone at Pennies.
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The Review Score of 10 (9.981) out of 10 for Pennies Day Nursery - Mark Cross is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.981 for Pennies Day Nursery - Mark Cross is calculated as follows: ( (153 Excellents x 5) + (3 Goods x 4) ) ÷ 156 Ratings = 4.981
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Pennies Day Nursery - Mark Cross is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2016
My childcare career began 10 years ago when I started working in the Mark Cross setting. There, I gained my Level 3 qualification in 2010, in which I developed my experience in becoming the Under Two’s Supervisor before being promoted as the Deputy Manager of this nursery.
When Pennies took over the company, I received the great privilege to be able to lead such a good team of childcare practitioners. In continuing my personal aspirations and being an active learner, I keep up to date with all childcare issues and have, since being Manager, completed a variety of management training courses.
Job Title: Deputy Manager
Joined: 2016
I began my childcare journey in 2007, leading to completing my NVQ Level 3 in Childcare, learning and development in 2009 whilst working with young children. I have worked in a variety of roles during my career, therefore developing my role as a leader. I joined Pennies in July 2017 and I love being within a positive and inspiring team!
I work in the office but still on the nursery floor to support staff, children and parents. I completed my Foundation Degree in July 2019, and remain to be a consistent active learner throughout my childcare career, in addition to being one of the Designated Safeguarding Leads.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Pennies Day Nursery - Mark Cross to verify any information. View our terms and conditions. Pennies Day Nursery - Mark Cross has a Platinum Service – more info.
