Elan Day Nursery, Haywards Heath has a Review Score of 9.8 (9.822) out of 10, based on 19 reviews in the last 2 years. Over all time Elan Day Nursery, Haywards Heath has 79 reviews.
Review from Vimbai L (Mother of Child) published on 14 March 2025
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*Staff are attentive and professional, taking a genuine interest in the children and their personalities and needs.
*The facilities are very modern and clean following
*Outdoor space is constantly utilised at Elan throughout the seasons with their own: enclosed and functional garden; park visits; visits to the supermarket; and visits to watch the trains which my toddler adores!
*The educational and nutritional programmes at Elan are fantastic and children are engaged positively in a fun, consistent, learning environment.
*Communications are made regularly and questions are answered promptly.
*I would highly recommend Elan based on our positive experience.
Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery, Haywards Heath and thank you for all of the lovely feedback! We are so glad to hear you and your toddler are enjoying our refurbished space and that you enjoy the Early Years education and programmes that we have on offer - we have put a lot of time into it to ensure it is of the highest quality for your child! We are so grateful of your feedback and recommendation, thank you again!
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Review from V H (Mother of Child) published on 14 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are really glad to hear that you feel confident leaving her in our care and that she is excited to come! We are so privileged to be able to provide exceptional childcare and education to your child and our lovely team does all they can to ensure she is holistically cared for and that you are always up to date!
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Review from Lucy T (Mother of Child) published on 13 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are so glad that you are happy with the learning and developmental opportunities your son receives during his time with us. We love seeing them doing different activities and see how they thrive in new situations - thanks for the feedback!
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Review from Marcus D (Father of Child) published on 13 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are so grateful that we have been able to support your family during various situations, our team sees ourselves as an extension of your family and we're here to offer you support as best we can through everything during your time with us. Thank you for picking us and for the lovely feedback!
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Review from N B (Father of Child) published on 13 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are so glad to hear your daughter has developed so well during her time with us and loves attending so much! Our team does all they can to provide a high-quality learning environment in a fun, healthy and safe setting.
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Review from Leanne P (Mother of Child) published on 13 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are really happy and invested in each child, we love that we get to spend time getting to know them and that we get to be apart of their Early Years learning journey! We also value parent partnership and know how important that is for you to be involved and updated every step of the way.
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Review from K N (Mother of Child) published on 13 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are so glad to hear you and your child have a had a good Early Years journey with us so far! Our team is truly amazing and dedicated to each child's growth, happiness and development. If you feel there are ways we can improve on our communication, please do get in touch with us directly and we will do all we can to better support you.
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Review from K A (Mother of Child) published on 13 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are so glad that our lovely team has been able to support your child's development in partnership with you. We do all we can to ensure each child is receiving learning opportunities in a healthy, safe, fun and high-quality education environment. Thank you for your recommendation!
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Review from Emma B (Mother of Child) published on 13 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We're so pleased to hear your daughter's transition to a larger preschool has been smooth and easy! Our lovely team is dedicated to ensuring each child is nurtured and can thrive in our environment. We love seeing them blossom and grow as they get ready for their next big step - school!
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Review from E R (Mother of Child) published on 13 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Preschool. We're so happy to hear that your daughter has been loving her time with us so much and has transitioned so well! Our lovely team values parent partnership and we know how important it is that you're involved with their day-to-day with us - and that we get to share the lovely moments and learning with you!
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Review from Laura B (Mother of Child) published on 13 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are absolutely delighted to hear that you have been happy with the care and development of both your children during their time with us. Our amazing team genuinely cares about providing a healthy, safe, fun and high-quality education environment to each child in our care. And we have so much fun giving them every learning opportunity possible.
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Review from Matt P (Father of Child) published on 25 February 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We're so happy to hear that we have been able to support your family in the way you need. Our amazing team truly is dedicated to helping each child in the way they need to ensure they receive exceptional care and education so they may thrive from the Early Years. Thank you for trusting us with your son's care!
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Review from A C (Father of Child) published on 20 February 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are so happy to hear that you are pleased with the care and educational environment at our nursery and the location - we know how important it is to leave your child in the safety and care of providers you trust and know will genuinely care for your precious one.
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Review from Nikki S (Mother of Child) published on 20 February 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. How wonderful it is to see your child's confidence grow and to see them interact with their little friends! We are so glad he has got a group of friends and is excited when you pick him up. Our team work hard to ensure each child is cared for and given every opportunity they need to thrive and grow.
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Review from O J (Father of Child) published on 20 February 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are so pleased to hear that you have placed your second child in our care - we are really so grateful you chose us! We are passionate about providing a safe, healthy, fun and high-quality educational environment to each child in our care.
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Review from Laura R (Mother of Child) published on 20 February 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are so happy to hear that your son loves attending our nursery and that you are enjoying the community and environment we have to offer! We love supporting both children and their families in their Early Years journey, we know how important a community is during this time! Thank you for the feedback - the whole team truly appreciates it.
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Review from P V (Father of Child) published on 20 February 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Elan Day Nursery, Haywards Heath
Thank you for your review of Elan Day Nursery. We are so glad that you have entrusted us with both of your children's care and education and that you are pleased with the facilities and amazing team! Thank you for the recommendation too. Our wonderful team is truly dedicated to providing outstanding care and education to each child and their family.
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Review from Simone F (Mother of Child) published on 7 March 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Elan Day Nursery, Haywards Heath
Hi, thank you for taking the time to leave a review. Our team really take the time to form strong, supportive relationships with the children in their care which is so important in helping them to develop the confidence they need to thrive. Children enjoy tasty and nutritious meals from our qualified nursery chef which are packed with delicious flavours. Providing informative, detailed updates both via our app and during in-person handovers enables families to stay up-to-date on their little one's progress.
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Review from J P (Mother of Child) published on 30 May 2023
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Reply from Chris Holmes, Owner at Elan Day Nursery, Haywards Heath
Thank you for your very thoughtful review of our nursery. I am delighted that you and your child have had such a positive experience. We recognise that our outdoor space is limited and as you say we take the children out for daily walks. We also have lots of indoor space in our “studio” which means that the children can use the climbing frame and get lots of exercise. And of course, once they move to our nearby per-school they can enjoy our lovely garden there.
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Review from C N (Mother of Child) published on 2 May 2021
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The Review Score of 9.8 (9.822) out of 10 for Elan Day Nursery, Haywards Heath is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.822 for Elan Day Nursery, Haywards Heath is calculated as follows: ( (187 Excellents x 5) + (36 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 225 Ratings = 4.822
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Elan Day Nursery, Haywards Heath is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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