The Nursery School Charlwood has a Review Score of 9.5 (9.490) out of 10, based on 10 reviews in the last 2 years. Over all time The Nursery School Charlwood has 59 reviews.
Review from Bethany M (Mother of Child) published on 7 November 2024
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Review from D L (Mother of Child) published on 15 October 2024
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Review from Debbie S (Mother of Child) published on 12 October 2024
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Review from M R (Father of Child) published on 12 October 2024
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Review from Clare C (Mother of Child) published on 12 October 2024
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The house its self is beautiful exterior, with modern clean facilities throughout.
We feel lucky that there is a forest school attached and that my child gets to mix the most of that too.
For me personally they excel in everything they do. There has been times where my little one has been emotional with other children being picked up- and there is always a staff member supporting him.
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Review from Portia K (Mother of Child) published on 12 October 2024
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Review from Ryan R (Father of Child) published on 12 October 2024
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Review from Hannah S (Mother of Child) published on 12 October 2024
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Review from E S (Mother of Child) published on 17 April 2024
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Review from Emma A (Mother of Child) published on 17 April 2024
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Review from Gemma N (Mother of Child) published on 3 February 2021
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Reply from Debbie Swann, Marketing/promotions officer at The Nursery School Charlwood
Thank you for your glowing review, we do all love being picked to be the helper (even us carers enjoy being chosen) and those stickers are the best part! Thank you for recommending us to others.
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Review from Laura R (Mother of Child) published on 1 February 2021
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I can also recommend their holiday club which my daughter has attended and thoroughly enjoys.
Reply from Debbie Swann, Marketing/promotions officer at The Nursery School Charlwood
Hello, thank you for leaving us such a glowing review and for the mention of our holiday club. Both your children clearly enjoy their time with us and that's what we're all about. We very much look forward to the holiday club opening again soon and seeing your daughter. We are so pleased with how well your baby settled with us.
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Review from Perry P (Mother of Child) published on 1 February 2021
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Reply from Debbie Swann, Marketing/promotions officer at The Nursery School Charlwood
Hello, thank you for the review, we are all so pleased with how quickly your daughter settled in with us. We are excited for the upcoming months to be able to let her explore the nursery grounds more as the weather warms up.
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Review from Emma O (Mother of Child) published on 1 February 2021
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Reply from Debbie Swann, Marketing/promotions officer at The Nursery School Charlwood
Hello, thank you for your wonderful review! It has been so lovely watching your daughter grow up through the nursery, she is coming along leaps and bounds. We are very much looking forward to welcoming your new little bundle in the future.
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Review from Stephanie L (Mother of Child) published on 28 January 2021
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Reply from Debbie Swann, Marketing/promotions officer at The Nursery School Charlwood
Thank you for your review, it’s lovely to hear how happy you are with us. We love caring for your son, he is an absolute joy to have with us.
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Review from Jodi W (Mother of Child) published on 17 December 2020
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Reply from Debbie Swann, Marketing/promotions officer at The Nursery School Charlwood
Hello thank you so much for the wonderful review, we know how hard it was for her to settle in and our team have done everything to make the transition into nursery enjoyable! We are so pleased to have helped during lockdown with various fun videos and storytelling!
She has settled back in amazingly and we can see how much she loves coming here.
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Review from Abbie D (Mother of Child) published on 15 December 2020
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Reply from Debbie Swann, Marketing/promotions officer at The Nursery School Charlwood
Thank you for such a lovely review he is very happy with us and the classrooms look forward to seeing him grow. Thank you for choosing us.
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Review from Sarah S (Mother of Child) published on 23 November 2020
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Reply from Debbie Swann, Marketing/promotions officer at The Nursery School Charlwood
Hello thank you for the amazing review, we’re so pleased to read how you truly find our setting. We loved caring for all 3 of your children.
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Review from Emma C (Mother of Child) published on 3 November 2020
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Reply from Debbie Swann, Marketing/promotions officer at The Nursery School Charlwood
Thank you for such a glowing review! We love how you feel you're a part of a big family with us, we loved having your daughter here and seeing her every now and again to collect her little brother who is doing so well in his big class. Thank you for choosing us to care for your children.
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Review from Sarah H (Mother of Child) published on 12 October 2020
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Reply from Debbie Swann, Marketing/promotions officer at The Nursery School Charlwood
Thank you for lovely words, we're so pleased your son loves coming to us. He really does like to get fully involved with all areas of learning and he loves the outdoor space.
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The Review Score of 9.5 (9.490) out of 10 for The Nursery School Charlwood is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for The Nursery School Charlwood is calculated as follows: ( (120 Excellents x 5) ) ÷ 120 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.49 Points relating to the number of positive Reviews for The Nursery School Charlwood is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 number of registered child places is 20.4. 10 Positive Reviews ÷ 20.4 = 0.49
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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