Alpha Kindergarten Fletton

66 Fletton Avenue, Fletton, Peterborough PE2 8AU
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8.7 26 Reviews
  • Alpha Kindergarten Fletton, Peterborough
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Care Provided by Alpha Kindergarten Fletton

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Sarah Rock (Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 9 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking
  • Large car park with drop-off spaces.


Alpha Kindergarten Fletton Reviews (26)

Total of 26, showing 1-20
8.7

Alpha Kindergarten Fletton has a Review Score of 8.7 (8.683) out of 10, based on 5 reviews in the last 2 years. Over all time Alpha Kindergarten Fletton has 26 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery is a perfect setting for any child. My granddaughter has been going for two years now and absolutely loves it. Every day she asked if it is nursery today and when I say no she is devastated. The staff are amazing and the communication is fantastic. I feel safe in the knowledge that my granddaughter
is looked after perfectly. My granddaughter has come on leaps and bounds in the last two years, she has made so many friends as well. It will be a sad day when she leaves in July but thanks to the nursery she is school ready. Thank you all
so much.

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Overall Experience  Overall Experience 5.0 out of 5

Well run nursery where the staff are friendly and informative. Children always enjoy attending sessions.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic. Lovely staff both in the children's rooms and at the reception and office. Children's rooms always have lots of activities.
My child cannot wait to go in every morning, which speaks for itself.
Meals always sound lovely and nutritious.
The app is very helpful.
Can't fault it.

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Overall Experience  Overall Experience 5.0 out of 5

We’ve felt really well supported since moving to Alpha. We’re raising our children bilingual, and the nursery was great in supporting this. When we started, they asked lots of questions about the words we use for certain things at home so that they can continue using this at nursery. Very pleased with
our experience!

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Overall Experience  Overall Experience 5.0 out of 5

We recently moved to the area and were so nervous for our daughter to start a nursery. The staff team are super friendly and made us feel at ease straight away. We get updates on the app throughout the day and the caregivers always make sure we know exactly what is happening at nursery. We would thoroughly
recommend it to anyone!

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Overall Experience  Overall Experience 1.0 out of 5

Accepted our application. Got a space. Two weeks before the term starts he has his induction day. Not even 10 minutes we’re told no despite saying previously they can deal with non-verbal kids. Now I have to scramble around for another place last minute with no effort or help. How can you assess a child
in 10 minutes? Sorry, my child isn’t good enough for your nursery.

Reply from Dan Slipper, Managing Director at Alpha Kindergarten Fletton

We take all feedback very seriously and I'm sorry that you clearly feel you've had a negative experience. However, many of the statements in this review are completely untrue and you have left out information in the knowledge that we cannot respond fully out of respect for your child's confidentiality. As we have previously explained to you, we do not assess children for any conditions as our team are not medical professionals. We will always work closely with parents to discuss their child's individual needs and have offered to meet with you to discuss any concerns you have about your experience.
Again, I am sorry that you are unhappy, however it is unfortunate that you have decided to spread false information about your experience to try and smear the nursery rather than engaging with us directly.


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Overall Experience  Overall Experience 5.0 out of 5

My little girl has recently started at Alpha Kindergarten and is so happy to go. She is so excited in the morning when I tell her that it is a nursery day. All the staff there are extremely friendly and have helped her settle so well, especially in these Covid- 19 times, as she has not been to a nursery
before. A great nursery, I would definitely recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone at the nursery were very welcoming when my little one started. They put my mind at ease and made the transition back into work much easier. She has settled very well and looks forward to going.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and have made the transition to nursery very easy on myself and my son. The communication between myself and the setting is excellent as they keep me up to date with events and photos of his development.

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Overall Experience  Overall Experience 5.0 out of 5

During the stress of Covid, I can honestly say the staff were a shining light. Settling my daughter on arrival and updating me daily. We got to the point where my daughter didn’t want to leave. She came on in leaps and bounds with her learning and most of all a fussy eater has been cured. Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

Our son attends the nursery two days a week. He enjoys going there, so far so good. All the staff are very welcoming. It will be nice to see a video of the children doing activities and then put on the website for us parents to look at.

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Overall Experience  Overall Experience 5.0 out of 5

I was nervous about sending my daughter to nursery when I returned to work after maternity leave, however, I had nothing to worry about. All of the staff have been so kind and helpful and my daughter's key workers are lovely and really take the time to go at her pace. I also love the app as it allows
me to track her day to day activities while I'm at work. I would highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

I have a daughter in the toddler room. The nursery is fantastic after sending my older daughter to Alpha I wasn’t going to be sending my youngest anywhere else. Staff are friendly and professional. My daughter is counting to 10, showing good manners and holding down a full conversation. Her confidence
is outstanding all thanks to the help of Alpha. Recommend to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Alpha is an amazing nursery, my daughter absolutely loves attending and her days are filled with lots of fun and learning. During the current pandemic, they have provided a safe and friendly environment for the children to have some sense of normality perfectly.

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Overall Experience  Overall Experience 5.0 out of 5

The way the staff have taken on board the constantly changing 'Dos and Don'ts' and what you can and can't do through the whole of the pandemic has been a credit to the management team. The nursery as a whole have always gone above and beyond and communication has always been spot on. Well done and thank
you all at Alpha Kindergarten.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Alpha Kindergarten are very well trained. They have gone above and beyond in some instances to support my child's development. They have paid attention to our individual needs and delivered high-quality care for our child. All in all, I think they have done an excellent job.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been coming to Alpha for the past month and a half, and we can see the change in him now. He's mixing in with other children in playing-wise. He was shy, to begin with, but slowly getting out of his shell. My partner and I are happy with the progress so far.

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Overall Experience  Overall Experience 5.0 out of 5

From the staff to my child’s development the services are first class and always putting the child first. The staff are very informative and have clearly had first-class training and the support from all colleagues, they offer a first-class holistic, team environment of which everyone associated with
the nursery can achieve.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter's development has come on leaps and bounds whilst being at Alpha. The caregivers are so friendly and so caring that she absolutely adores going. She talks about all the friends she's made there and she runs in. She loves it so much she throws a tantrum when she's not going. My daughter is
lactose intolerant and they always cater to her needs and she has plenty of areas to learn and play.
I would definitely recommend Alpha to any parent. They're so understanding and so caring that I can completely trust them with her. Just take a tour and you will see so many happy faces - staff and children alike.

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Overall Experience  Overall Experience 5.0 out of 5

I have used Alpha Kindergarten for over 9 years now and they have consistently provided an outstanding level of childcare for all three of my children.
Alpha is a very warm, welcoming and inclusive setting and I feel extremely confident leaving my children in their care.
I receive daily communication
on my child’s activities, needs and meals via an online portal, this also includes pictures which is lovely to see. Observations are regular and I can see how my child is developing. I have recently started potty training my youngest and all staff have worked with me to support this process, they have listened and reassured me with any worries that I had.
The level of care is consistently high and staff are always professional and approachable, they take time out to go the extra mile, for example when we got back from our holiday last month one of the first things that a member of staff asked was if my son had a nice holiday and if he enjoyed his birthday. Little touches like that go along way.

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Current Review Score: 8.7 (8.683)

Overview of Review Score

The Review Score of 8.7 (8.683) out of 10 for Alpha Kindergarten Fletton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Alpha Kindergarten Fletton is calculated as follows: ( (56 Excellents x 5) + (4 Goods x 4) ) ÷ 60 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.75 Points relating to the number of positive Reviews for Alpha Kindergarten Fletton is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 5 Positive Reviews ÷ 20 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Alpha Kindergarten Fletton

What is the Age Range of Children that Alpha Kindergarten Fletton accepts?

Alpha Kindergarten Fletton accepts Children aged from 0 years 9 months to 5 years 0 months.

What Days & Hours is Alpha Kindergarten Fletton Open?

Alpha Kindergarten Fletton is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Alpha Kindergarten Fletton have capacity for?

Alpha Kindergarten Fletton has capacity for a total of 100 Children.

How far is Alpha Kindergarten Fletton to the centre of Peterborough?

0.8 mile(s) as the crow flies, distance by road may be significantly further.