Bright Horizons Long Road Day Nursery and Preschool has a Review Score of 9.6 (9.557) out of 10, based on 20 reviews in the last 2 years. Over all time Bright Horizons Long Road Day Nursery and Preschool has 72 reviews.
Review from Shahad A (Mother of Child) published on 14 March 2025
Submitted via Website •
Report
Reply from Amanda Barlow, The Parent Team at Bright Horizons Long Road Day Nursery and Preschool
Thank you for your wonderful review! We're so glad to hear that both your children are thriving at Bright Horizons Long Road. Thank you for recommending us!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from K N (Mother of Child) published on 15 January 2025
Submitted via Website •
Report
Reply from Amanda Barlow, The Parent Team at Bright Horizons Long Road Day Nursery and Preschool
Hello, thank you so much for your positive feedback! Thank you for recommending us.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from K B (Mother of Child) published on 14 June 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Thank you for taking the time to share your valuable feedback with us. We're thrilled to hear your son is thriving at our nursery.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from I M (Mother of Child) published on 5 June 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Thank you for your lovely review! We're thrilled to hear your son is enjoying his time at nursery and that he talks about his friends and activities at home. It's wonderful to know he loved the World Book Day events and that he feels excited and happy each day.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from A R (Father of Child) published on 27 March 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Thank you so much for your wonderful review! We are thrilled to hear about the positive impact Bright Horizons Long Road Day Nursery and Preschool has had on your children. It's heartening to know that they are thriving socially and academically, and we're delighted to hear about the progress your eldest has made in reading and writing. Thank you.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Louise B (Mother of Child) published on 19 March 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Thank you for sharing your positive experience! We're thrilled your daughter loves Bright Horizons Long Road. We appreciate your feedback and look forward to continuing excellent care.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from S I (Mother of Child) published on 19 March 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with Bright Horizons Long Road Nursery. Thank you for your recommendation.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Viktorija (Mother of Child) published on 19 March 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Emma H (Mother of Child) published on 18 March 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
We're delighted to hear that your daughter has had a wonderful experience during her first 18 months at the nursery. It's fantastic to know that she's enjoyed the activities and the care from our staff. We look forward to welcoming her younger sister in the summer!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from E B (Mother of Child) published on 14 March 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
We're delighted to hear about your positive experience with our nursery! Thank you for entrusting us with your son's care!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Eunice M (Mother of Child) published on 11 March 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Thank you for your feedback and kind words about our staff at Bright Horizons Long Road! We appreciate your suggestions and we're glad to hear that overall you're satisfied with your experience at our nursery.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from E Z (Mother of Child) published on 1 March 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Hello, we're thrilled to hear about your positive experiences with both of your sons at our nursery. It's wonderful to know that they've received support and enjoyed learning opportunities, special trips, and attentive care. Thank you for recommending us!
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from B S (Father of Child) published on 28 February 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Hello, thank you for taking the time to share your valuable feedback with us. It is much appreciated.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from C L (Mother of Child) published on 28 February 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Yana B (Mother of Child) published on 28 February 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Hello, your five-star review is greatly appreciated! We're delighted that your daughter is loving her time at our nursery.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Bernadette J (Mother of Child) published on 28 February 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Hello, Thank you so much for your kind words! We're delighted to hear that you've had such positive experiences with us at Long Road Bright Horizons. We truly appreciate your support and look forward to continuing to nurture your children's growth and development.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from M B (Mother of Child) published on 28 February 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Hello, thank you for your five-star review and for taking the time to share your positive feedback with us.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Harriet P (Mother of Child) published on 28 February 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Hello, thank you for your five-star feedback and for sharing your experience with us.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Ana B (Mother of Child) published on 28 February 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Thank you for taking the time to write us a review and share your experience.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Charlotte L (Mother of Child) published on 27 February 2024
Submitted via Website •
Report
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Long Road Day Nursery and Preschool
Hello, we're thrilled to hear about your positive experience! It's heartwarming to know that your girls are thriving and enjoying their time with us. Thank you for your kind words and for choosing our nursery.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 9.6 (9.557) out of 10 for Bright Horizons Long Road Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.899 for Bright Horizons Long Road Day Nursery and Preschool is calculated as follows: ( (216 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 238 Ratings = 4.899
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.658 Points relating to the number of positive Reviews for Bright Horizons Long Road Day Nursery and Preschool is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 152 number of registered child places is 30.4. 20 Positive Reviews ÷ 30.4 = 0.658
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Nursery Manager
Jess the Nursery Manager embarked on her journey with the nursery in November 2005. Starting as a Deputy Manager at Long Road, she diligently worked her way up within Bright Horizons. In November 2011, she transitioned to Ely Day Nursery, continuing her role as Deputy. Demonstrating her strong leadership skills, she assumed the position of Nursery Manager at Ely in November 2012, where the nursery achieved an outstanding Ofsted report in December 2017.
Despite her success at Ely, her heart remained with Long Road. In August 2021, Jess returned as the Nursery Manager, driven by her unwavering passion to provide the best for children. Her commitment lies in empowering children with the skills to navigate through life successfully.
Jess thrives on the close collaboration with families and staff, striving to achieve optimal outcomes for all involved and we are proud to have her as part of our team.
Job Title: Deputy Manager
Shannon, the Deputy Manager, began her career at the nursery in September 2014. Starting as a newly qualified Nursery Nurse in the toddler room, she delved into the childcare industry.
In this role, Shannon has developed a foundation for understanding and knowledge of children and young people, emphasising their learning and developmental processes. Shannon's focus was on crafting an enabling environment and pushing the boundaries to challenge the children within their care to achieve their utmost potential while prioritising safety and care needs.
With time and dedication, Shannon transitioned to the role of Deputy Room Leader, collaborating closely with the Room Leader to bolster the team and environment.
In January 2020, Shannon's journey was promoted to the esteemed position of Deputy Manager. In this role, she expanded her understanding of Bright Horizons' heart values, while fostering the growth of her team. Shannon now stands as a beacon of experience and knowledge, poised to guide others on their paths to success.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Long Road Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Long Road Day Nursery and Preschool has a Platinum Service – more info.