£74.95 per day
Over all time The Brampton Day Nursery has 64 reviews.
Review from David G (Father of Child) published on 1 July 2019
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Review from Claire P (Mother of Child) published on 1 July 2019
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Review from Stephanie (Mother of Child) published on 26 June 2019
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Review from Joanna S (Mother of Child) published on 26 June 2019
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We feel the quality of care the girls have received has been consistently excellent. The staff are caring, supportive and knowledgable and we feel they demonstrate best practice in childcare. There have been many times when we feel they have gone above and beyond to meet our daughters’ needs and we have always felt that they have treated any concerns we may have seriously. Although there have been periods of high staff turnover we do not feel this has negatively impacted in terms of continuity of care.
We wouldn’t hesitate to recommend the nursery: we will be very sad to say goodbye to it when they start school.
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Review from Michael B (Father of Child) published on 9 November 2018
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However, we did find that the high turnover
The final straw came when trying to arrange his 15 hours of universal childcare for when he turned 3. After several weeks of obfuscation, the nursery finally came clean that they can only offer the free 15 hours if parents pay top-up fees to make up the difference between the £4.04/hr they get from the government and their fees. We didn't think this was OK so have moved our son.
Reply from David Wiggam at The Brampton Day Nursery
Thank you for the positive comments about the good care your son received while attending The Brampton Day Nursery.
Regarding the nursery staff, I do feel it important to add more detail to your observations. In the time that your son attended the nursery the long standing nursery manager departed for maternity leave, she was replaced in the immediate term by the nursery deputy acting up. This was a short term solution until a longer term replacement was transferred from another nursery setting. She came from a Wigwam nursery and was therefore fully conversant with our policies and procedures. She had also previously been a room leader and deputy manager at The Brampton Day Nursery. Regarding the different key workers your son had, it is unfortunate that, again two members of staff from your son's base room had departed on maternity leave and therefore there was a transitional period while replacement staff were integrated. While all of us would like staff stability, there are of course periods when it is very challenging to achieve; what is more important is the quality of the staff and as you have indicated, the care your son received was of a good standard.
Regarding your assertion about funded hours, it is not the case. The information on our website makes that very clear. The nursery does retain a right to apply a suitable charge for services provided that are not covered by the funding offer from the local authority. This includes all meals or snacks and consumable items.
We also reserve the right to make the funded hours available at times/days that suit the nursery offer. I am sorry that on this occasion we could not meet your requested flexibility, resulting in you withdrawing your son from the nursery.
Thank you again for your comments,
Yours sincerely
David Wiggam/Director/Wigwam Nurseries Ltd
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Review from Amy L (Mother of Child) published on 29 August 2018
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Review from Katherine J (Mother of Child) published on 10 August 2018
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Reply from David Wiggam at The Brampton Day Nursery
Thank you for your very kind and positive comments. I will ensure they are fed back to the staff team.
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Review from Kiffy (Mother of Child) published on 9 August 2018
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Review from Geoff M (Father of Child) published on 9 August 2018
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Review from J M (Mother of Child) published on 9 August 2018
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Review from Jessica M (Mother of Child) published on 9 August 2018
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Review from Hannah W (Mother of Child) published on 9 August 2018
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Review from Katy O (Mother of Child) published on 22 March 2018
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Review from Nadine P (Mother of Child) published on 16 August 2017
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Review from S C (Mother of Child) published on 4 July 2017
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Review from Stuart S (Mother of Child) published on 19 April 2017
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Review from Jayne Y (Mother of Child) published on 31 March 2017
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Review from Richard S (Father of Child) published on 24 February 2017
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Review from M H (Mother of Child) published on 20 February 2017
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Review from Kayla W (Mother of Child) published on 2 February 2017
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