Silks Farm Nursery School has a Review Score of 9.8 (9.813) out of 10, based on 18 reviews in the last 2 years. Over all time Silks Farm Nursery School has 94 reviews.
Review from Kate M (Mother of Child) published on 22 November 2022
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Reply from Laura Wiltshire, Marketing Executive at Silks Farm Nursery School
Hi, thank you for leaving a lovely review for Silks Farm. We are so glad that your daughter has enjoyed her time at nursery! We understand that leaving your little one in someone else's care is a big decision, and we aim to keep you fully involved in your little ones nursery life, so you are confident that your child is getting the best care. Good luck to you and your daughter with the next steps after nursery.
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Review from Adam C (Father of Child) published on 10 October 2022
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Silks Farm Nursery School
Hi, thank you for taking the time to leave a review. It's fantastic to hear that you and your family have had such a lovely experience with us. We strive to empower, inspire and nurture children with a great variety of engaging activities and our specially designed education programmes. We wish your little one the very best of luck at school!
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Review from Ruth H (Mother of Child) published on 30 September 2022
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Silks Farm Nursery School
Hi, thank you for taking the time to leave a review and for the kind words about our team. They are incredibly passionate and work hard to ensure every family has a fantastic nursery experience. Our specially designed education programmes help children prepare both for school and the future, inspiring, empowering and nurturing them.
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Review from A B (Mother of Child) published on 30 September 2022
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Silks Farm Nursery School
Hi, thank you for taking the time to leave a review. Our team are incredibly passionate and work hard to provide a fun, friendly and supportive environment where each child can thrive. It's lovely to hear that your little one really enjoyed her time with us!
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Review from Helen O (Mother of Child) published on 10 May 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you for taking the time to leave a review; it is very much appreciated and will be passed on to the nursery management team.
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Review from Amy S (Mother of Child) published on 26 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you kindly for taking the time to review your nursery; it is very much appreciated. Your comments will be passed on to the nursery management team.
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Review from Louise K (Mother of Child) published on 25 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you for taking the time to leave a review; it is very much appreciated, and your comments will be passed on to the nursery team.
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Review from Michael T (Father of Child) published on 21 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you kindly for taking the time to review your nursery; it is very much appreciated. Your feedback will be passed on to the nursery management team.
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Review from P A (Father of Child) published on 21 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you kindly for taking the time to review your nursery; it is very much appreciated. Your feedback will be passed on to the nursery management team.
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Review from K S (Mother of Child) published on 21 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you kindly for taking the time to review your nursery; it is very much appreciated. Your feedback will be passed on to your nursery management team.
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Review from L B (Mother of Child) published on 21 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you kindly for taking the time to review your nursery; it is very much appreciated.
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Review from Katie D (Mother of Child) published on 21 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you kindly for taking the time to review your nursery; it is very much appreciated.
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Review from Nicola B (Mother of Child) published on 21 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you kindly for taking the time to review your nursery; it is very much appreciated.
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Review from T H (Mother of Child) published on 20 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you for taking the time to leave a review; it is very much appreciated.
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Review from Adele M (Mother of Child) published on 20 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you for taking the time to leave a review; it is very much appreciated.
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Review from Hannah S (Mother of Child) published on 20 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you for taking the time to leave a review; it is very much appreciated.
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Review from Phoebe B (Mother of Child) published on 20 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you for taking the time to leave a review; it is very much appreciated.
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Review from S M (Mother of Child) published on 30 September 2021
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Reply from Jessica Lawrence, Marketing Executive at Silks Farm Nursery School
Thank you very much for your feedback, and for your kind comments regarding the staff that work in our Rabbit Room. With regards to your further feedback, we are taking your concerns seriously and we have escalated your feedback to the relevant person. If you would like to discuss further, please contact us on 0800 028 4500.
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Review from Katy C (Mother of Child) published on 22 February 2021
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Reply from Emma, Marketing at Silks Farm Nursery School
Thank you for your review. We are sorry to hear about your experience during the uncertain time of COVID-19. The choice to not split your childcare between two nursery settings is the parent's decision. We are more than happy to discuss the options with you, and a senior member of our team will reach out privately to do so.
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Review from James I (Father of Child) published on 19 February 2021
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The Review Score of 9.8 (9.813) out of 10 for Silks Farm Nursery School is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.856 for Silks Farm Nursery School is calculated as follows: ( (190 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 216 Ratings = 4.856
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.957 Points relating to the number of positive Reviews for Silks Farm Nursery School is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 number of registered child places is 18.8. 18 Positive Reviews ÷ 18.8 = 0.957
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Chloe has been an integral part of the leadership team at Silks Farm, bringing passion and expertise to her role. With a dedication to creating a nurturing and inspiring environment, Chloe works closely with her team to support every child’s development and ensure families feel welcomed and valued.
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