Silks Farm Nursery School has a Review Score of 9.8 (9.813) out of 10, based on 18 reviews in the last 2 years. Over all time Silks Farm Nursery School has 94 reviews.
Review from Naomi R (Mother of Child) published on 19 February 2021
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Review from Samantha S (Mother of Child) published on 15 February 2021
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Review from Liz P (Mother of Child) published on 15 February 2021
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We love the fact that they have such a good outdoor area, and that this is seen as a priority for the children. Our son loves the outdoors, so this suits us perfectly, although indoors is great too.
The staff are excellent at keeping us informed about our child's progress and send many pictures, which show the learning and fun that is taking place. All of the staff are friendly and happy to help in any way possible. Most importantly, our son seems so happy at nursery, always happily running in the morning. Ultimately this is all we could hope for, and we would highly recommend Silks Farm to anyone looking for a setting.
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Review from Edina G (Mother of Child) published on 15 February 2021
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Review from Ann Marie H (Mother of Child) published on 15 February 2021
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Review from Katie L (Mother of Child) published on 15 February 2021
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Review from Carly S (Mother of Child) published on 14 April 2020
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Review from Laura W (Mother of Child) published on 16 March 2020
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Review from Alexandra A (Mother of Child) published on 12 March 2020
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Review from Claire G (Mother of Child) published on 13 February 2020
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Review from David W (Father of Child) published on 11 February 2020
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Review from Harpreet B (Mother of Child) published on 10 February 2020
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Review from Amy W-D (Mother of Child) published on 10 February 2020
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Review from Sophie C (Mother of Child) published on 10 February 2020
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Review from Anna (Mother of Child) published on 25 March 2019
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Reply from Rosie Cartwright, Marketing Assistant at Silks Farm Nursery School
Thank you for recognising how essential well-qualified, enthusiastic staff are required to delivering outstanding childcare to progress your little one’s continuous learning. We will pass your kind feedback on to our team at Silks Farm.
We are sorry to read that we were unable to fulfil your request to swap days and this could be for a number of reasons, in particular, the correct staffing ratios. Please do speak to our nursery management team if you do have any concerns in the future and they will try and help as much as possible.
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Review from Sophie D (Mother of Child) published on 4 March 2019
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Review from Margaret (Foster Parent of Child) published on 4 March 2019
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Review from Emma (Mother of Child) published on 4 March 2019
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Review from Kiran (Mother of Child) published on 4 March 2019
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Lots of activities and different menus for children to try different food.
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Review from Ruta D (Mother of Child) published on 26 November 2018
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Reply from Sara Meikle at Silks Farm Nursery School
Thank you for your feedback about your recent experience with our nursery and we are very sorry that it wasn't a positive one. We are working with staff to ensure that this does not happen again as this is not the standard of care that we expect. If you did want to raise your concerns any further, please don't hesitate to contact our Head Office at marketing@kiddicaru.com or on 0800 028 4500.
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The Review Score of 9.8 (9.813) out of 10 for Silks Farm Nursery School is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.856 for Silks Farm Nursery School is calculated as follows: ( (190 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 216 Ratings = 4.856
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.957 Points relating to the number of positive Reviews for Silks Farm Nursery School is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 number of registered child places is 18.8. 18 Positive Reviews ÷ 18.8 = 0.957
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Chloe has been an integral part of the leadership team at Silks Farm, bringing passion and expertise to her role. With a dedication to creating a nurturing and inspiring environment, Chloe works closely with her team to support every child’s development and ensure families feel welcomed and valued.
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