Busy Bees St Neots

4 Marlborough Road, Colmworth Business Park, Gt North Road, Eaton Socon, St Neots PE19 8YP
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9.0 56 Reviews
  • Busy Bees St Neots, St Neots
Busy Bees St Neots is registered with Ofsted to welcome up to ninety-three children, being well-located within the local community to support the busy lives of parents while ensuring their child receives a sound early years education.

The nursery is a homely and spacious setting, with an outdoor play area and a wide range of play resources that allow children to express themselves and interact, while allowing staff to undertake focused activities to improve literacy and numeracy, amongst other learning goals.

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Care Provided by Busy Bees St Neots

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Frances Ugarte (Nursery Manager)
  • Number of Childcare Staff
  • 26
  • Total Places for Children
  • 93
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays
  • Parking

  • Parking directly in front of nursery and disabled parking and access for wheel chair users.


Busy Bees St Neots Reviews (56)

Total of 56, showing 41-56
9.0

Busy Bees St Neots has a Review Score of 9.0 (9.043) out of 10, based on 8 reviews in the last 2 years. Over all time Busy Bees St Neots has 56 reviews.

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Review from Emma S (Mother of Child) published on 8 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A very welcoming environment. My daughter has always enjoyed coming into nursery, always looks forward to coming each day and comes home learning something new every day. Very friendly and welcoming staff.

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Review from Rachel P (Mother of Child) published on 26 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly nursery, dedicated staff. My daughter enjoys nursery for the two days she attends and the key workers are very helpful

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Review from S B (Father of Child) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Treetops has been fantastic for the last few months that our son has been attending. The staff are friendly, helpful, and attentive, and have already built up a fantastic rapport with our son. They take great care to keep us well informed about his care and his activities, and we could not be happier.

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Review from Jane K (Mother of Child) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm leaving a review because I'm so sad to be leaving the nursery. We are moving house and if we could take Treetops (part of the Busy Bees group) and its staff with us we would. Our son settled so quickly and talks about the staff all the time. They play with the children in an educational, but loving
way. The facilities are excellent and I can't think of a single thing I would fault them on. The manager and the team are thoughtful, helpful, efficient and caring.

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Review from Ritesh B (Father of Child) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall really happy with the nursery. Staff are always friendly and always very helpful. Pleased with daughters development.

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Review from Kathryn P (Mother of Child) published on 19 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since relocating from Wales with my 3-year-old daughter, Treetops have made the transition to changing nurseries very easy. They have worked on continuing her development with lots of daily activities. She loves the garden and staff are very friendly. The Key workers take time with each child to make
a development portfolio to ensure they are reaching their developmental milestones.

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Review from A J (Father of Child) published on 30 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I am astonished to read these reviews, and cannot help but doubt some of them. For readers who aren't aware (because this nursery continues to use their historic 'good' rating online), this setting was rated 'requires improvement' in late 2016, with serious concerns raised around child safety and learning.
As another reviewer notes, this is largely due to systemic failures of the nursery management and a 'revolving door' staffing policy. My eldest daughter started in the nursery aged 14months, and will be moving up to school this September; we are counting down the days until she leaves. My youngest attended for just a few weeks until we could secure her a place elsewhere. In fairness, I should note that my daughter had an excellent first key worker at the nursery, and the facilities are very good. However, they are let down by the lack of management, chronic understaffing, poor attitude/limited experience of existing staff and the failure to observe, support or control older children.

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Review from Laura J (Mother of Child) published on 23 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2 children have attended Treetops Day Nursery - (St Neots) since they were 9 months old and have both really enjoyed their time there. My son was a little shy when he first started but has developed really well and is so much more confident and interacts well with others, their development is a credit
to Treetops. I also think the actual care is excellent and as a working mum, this is the most important part for me, knowing when I have to dash off in the morning that the staff are really looking after them well. It's a big decision deciding on a nursery when you go back to work, but it was the right decision for me and would recommend treetops to others, having looked at a few in St Neots. It is a larger nursery but I think the benefit is the flexibility if you need to add some extra hours for example and the garden after the renovation is excellent.

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Review from Louise H (Mother of Child) published on 15 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son started in the early part of 2016. At the time he started, the management was changing and I had a few concerns on approaching the new manager. When she started, she assured me things would improve, although during all of this my son has always been happy there. With the new manager and fab new
staff, the nursery has turned around with its general look activities and resources. Both me and my son couldn't be happier with the nursery. Well done!!!

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Review from Sim (Father of Child) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Having been a customer of Treetops Day Nursery - (St Neots) for just over three years, I have experienced ups and downs in the levels of service offered by the nursery. In part, that seems to have been caused by a turnover of managers within short periods of time. This seems to have changed with appointment
of the new manager and the standards seem to be improving with a good level of organisation. Overall, the key aspects of the nursery are the staff who look after the children. I have known some who have been there from the beginning and they really know their work and the manner of how to interact with the children.

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Review from Alexa R (Mother of Child) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff working in the Hippo Room are fantastic. They have really helped my son settle in. They are great with him. The new manager is also very welcoming and has made some positive changes and improvements.

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Review from Jules Z (Mother of Child) published on 2 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is almost 3 & has been at Treetops Day Nursery, St Neots since she was 6 months old, during her time there I have been nothing but impressed at the level of care she has received. The nursery has wonderful facilities & the staff really do care about all the children.
During my daughter's
time at the nursery, she has progressed to the different rooms & each time the staff have made the transition very easy & natural for both myself & my daughter.
As a full time working mum, leaving my daughter is not something I take lightly however I feel totally at ease that she is happy & loved at this nursery. My daughter tells me every day when I pick her up 'what a lovely day' she has had & talks about the care staff continually e.g. they are her best friends, she can't wait to see them etc etc.
This nursery is a credit to the Treetops family & would recommend it wholeheartedly.

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Review from Philippa B (Mother of Child) published on 28 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant. Staff, especially management, so helpful with all of my transition returning to work after 2 years off. Helpful with all paperwork and with helping my daughter settling in, (my son has been there nearly 3 years) couldn't fault them! Thank you!

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Review from C G (Mother of Child) published on 28 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and manager have been warm, friendly and reassuring throughout my daughters settling in period. I have been made to feel like I can ring at any time and that nothing is too much trouble. The staff in the baby room seem to genuinely care for the young people they look after and I am happy with
both my daughter' keyworker and the room leader. The manager seems to be hands on and not always in the office which I feel is important too! Very happy parent! :)

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Review from Mrs M-C (Mother of Child) published on 18 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treetops Day Nursery is a really lovely and very special nursery. It is a place where parents feel welcome and are reassured about leaving their children there. I have a very shy 11-month-old little boy who has flourished during the short time he has been there. The daily reports allow me to see what
he has done throughout the day and the verbal feedback ensures I am aware of how he is developing/interacting. The care and attention given to my son from all staff under the leadership and guidance of the manager have been overwhelming and exemplary. They are very efficient and clearly very interested in my son's development! Thank you! This is an outstanding nursery! (From a mummy in the education sector).

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Review from Elizabeth S (Mother of Child) published on 18 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the Treetops in St Neots. I had a really rough time finding a nursery that would suit me and my sons needs and finding it nearly impossible settling him into a nursery as he didn't seem to settle in any. I tried Treetops, best choice ever, staff are excellent They worked
with me very well, understood me from the start and helped so much with separation problems as my child was very attached and did not like to leave me.
After a couple days, tears had stopped my little one was in a very good routine and I felt very happy leaving him in a comforting Caring nursery. I cannot thank the staff enough I would highly rate this nursery to anyone.

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Current Review Score: 9.0 (9.043)

Overview of Review Score

The Review Score of 9.0 (9.043) out of 10 for Busy Bees St Neots is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for Busy Bees St Neots is calculated as follows: ( (78 Excellents x 5) + (18 Goods x 4) ) ÷ 96 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.23 Points relating to the number of positive Reviews for Busy Bees St Neots is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 number of registered child places is 18.6. 8 Positive Reviews ÷ 18.6 = 0.43

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Frances

Frances Ugarte

Job Title: Centre Director

Frances has enjoyed a career in childcare for over thirty years, along with having two children of her own. She holds a Level 4 in Childcare and Development. Frances is passionate about the development of children, allowing them every opportunity to reach their full potential. She loves the outdoors, reading, music and socialising.


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