Chapelfield Children's Day Nursery

Chapelfield Gardens, Chapelfield East, Norwich NR2 1SF
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9.6 59 Reviews
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Care Provided by Chapelfield Children's Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Emmy Byrne (Manager)
  • Number of Childcare Staff
  • 26
  • Total Places for Children
  • 48
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:15-18:00
    Tuesday 08:15-18:00
    Wednesday 08:15-18:00
    Thursday 08:15-18:00
    Friday 08:15-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking

  • Parents can have a permit to use loading bays near the nursery on Chapelfield East


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Chapelfield Children's Day Nursery Reviews (59)

Total of 59, showing 1-20
9.6

Chapelfield Children's Day Nursery has a Review Score of 9.6 (9.602) out of 10, based on 8 reviews in the last 2 years. Over all time Chapelfield Children's Day Nursery has 59 reviews.

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Review from L H (Mother of Child) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you and your child are invited into the nursery you feel a warmth and genuine care from the practitioners.
They go above and beyond to get to know you and child. When your child is so excited that it's nursery day, you know they are doing something right!
The nutrition is excellent
and there is a good variety of meals.
It's clear from the smiles and laughter from the nursery that the practitioners go the extra mile to ensure the children are having fun in a safe, stimulating environment.

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Review from Helen M (Mother of Child) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel so grateful for all the care our son has had over the last 3 years at nursery.
The staff adapt to his needs and support every step of his development, emotionally, socially and educationally.

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Review from D S (Father of Child) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have two children at Chapelfield Children's Day Nursery and our experience with both of them has been nothing short of fantastic. This is primarily down to the attention, care and skills of the brilliant staff. From the practitioners, to management, to the chef, everybody shows genuine interest in
your child and you as parents. We'll be forever grateful for the start our two girls have had in life thanks to Chapelfield.

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Review from Sophie R (Mother of Child) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Chapelfield Children's Day Nursery. Since my daughter started at 6 months old, they have been amazing throughout all areas. All the staff are always so wonderful, friendly and helpful. The activities are so imaginative and my daughter has learnt so much. Also the menu sounds
delicious and she usually has seconds!

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Review from N M (Mother of Child) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Chapelfield Children's Day Nursery have exceeded my expectations they meet my child's every need and have gone above and beyond to welcome my son and make him feel settled, the efforts put into his care are exceptional and in a short period of time him being there he has grown and learnt
so much. They are everything and more than what a parent wants in a nursery.

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Review from B B (Mother of Child) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

‘Chapelfield gives me my sparkle’ - this was my daughter, age 4 when asked what makes her happy. Chapelfield is a very special place and I feel very lucky that my daughter has spent her time away from home in such a loving, fun and engaging place with people who have a genuine passion for what they
do. Values are still at the heart of the nursery. The team at Chapelfield are constantly working to create a secure, supportive, creative, enthusiastic and nurturing environment for all of the children in their care. They are always evolving their practice and work so hard to include everyone all the time. It is so valuable to know that when I drop her at nursery, from when she was 10 months old until now, that I don’t have to worry, and that is worth everything.

Reply from Emmy Byrne, Managing Director at Chapelfield Children's Day Nursery

Thank you for your kind words, it is a pleasure to have you with us at Chapelfield.


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Review from Amy W (Mother of Child) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been absolutely delighted with the care our daughter has received at Chapelfield Children's Day Nursery in Trowse. Due to nursery closures, COVID and moving house, this was the fifth nursery our daughter had been to in three years (not a great start!), but Chapelfield quickly turned out to be
our favourite nursery. There are varied and interesting activities every single day, and more of a gentle structure to the day than we've experienced before and occasionally there is a highlight such as a visit from an owl sanctuary. They really do go above and beyond when it comes to the variation and quality of activities. Our daughter adored the nursery and talks about the staff as her friends – not once did we have to do the painful 'in tears drop-off'. She would just skip in and sometimes we'd have to cajole her into leaving. Thank you so much to the manager, key worker and all the team for all their care.

Reply from Emmy Byrne, Managing Director at Chapelfield Children's Day Nursery

Thanks so much for taking the time to complete such a lovely review, we are pleased you have chosen Chapelfield Nursery. Your compliments for the whole team are appreciated.


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Review from Lauren J (Mother of Child) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trowse Nursery is a wonderful little place.
2 years in and it continues to go above and beyond my expectations!
The staff have such a lot of knowledge and experience. They are personable, organised and understanding. We couldn't wish for better care for my 4-year-old. He enjoys well-structured, but
relaxed days, there's always plenty going on! Communication from the nursery is always excellent, feedback is frequent and detailed. Chapelfield Day Nursery at Trowse is a lovely, happy haven and I can't recommend it highly enough.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you very much for your kind words. You have been a lovely family to work with. All the best.


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Review from Hanna F (Mother of Child) published on 31 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chapelfield Children's Day Nursery in Trowse is a wonderful nursery! Having used a couple of nurseries, I can confidently say that this is my favourite! All staff are caring and compassionate. They genuinely care for the children and take time to get to know both the children and their families. Play
is always creative and engaging. I receive comprehensive feedback regularly about my son's learning journey/daily activities. I would highly recommend Trowse Nursery.

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Review from K V (Mother of Child) published on 9 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care and attention to detail that we see every time we take our son to nursery. The management and staff were quick to make us all feel welcome and valued when our son started and they have continued to build this nurturing relationship ever since. He talks fondly about his
key worker at home. Observations we see regularly on the app show that the staff take time and care to plan learning opportunities to match our son's interests and developmental needs. He has access to excellent resources, including technology toys which he loves using. We also really appreciate the personal daily feedback we get at pickup. The staff always make time for us. Our son is really happy and secure at nursery and loves the freshly prepared food too. He often eats foods he would previously have dismissed at home! This has been brilliant for expanding our menu at home too, so a big thank you!

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Review from Chloe H (Mother of Child) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Were first time nervous clueless parents, and the staff at Chapelfield Children's Day Nursery have been wonderful in helping us settle our daughter into their setting. Our key and co-worker really care for and show an interest in our daughter, we feel so confident, comfortable and safe sending our most
precious into nursery! They really go the extra mile, sharing her progress, theming activities, providing tasty food, everything is wonderful.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you for this lovely review. We are delighted you feel happy at Chapelfield Nursery.


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Review from David D (Father of Child) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is without a doubt the best nursery in Norwich, the staff really care about their charges and both our children have developed well ahead of expectations due to the setting and the engagement of the staff. I can say hand on heart that my son owes his outgoing, happy, playful personality in no small
part to the fact that he goes to the Chapelfield Children's Day Nursery. I happily recommend the nursery whenever I get a chance. The chef should not be overlooked either, his menu is excellent my son usually has two helpings at each meal time. Well done to the manager and the team, keep up the high standards.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Thank you David for this lovely review. We have all enjoyed looking after both of your children. Your right, the food is pretty delicious too!


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Review from Helen P (Mother of Child) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been with the nursery since she was 10 months old and is now in Jellytots. We are so pleased with every aspect of Chapelfield Children's Day Nursery. The staff are incredibly helpful, supportive and caring. Our daughter has benefitted greatly from her days here. She is happy and learning
so much. We feel so lucky to have found her a place here.
Thank you for all that you do.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Many thanks for this lovely review and comments, very much appreciated. We are delighted to have your family at Chapelfield Nursery.


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Review from H L (Mother of Child) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very supportive and enthusiastic. Appropriate activities are set for the children, examples are given to help children continue their learning at home. Great resources which are changed regularly to keep the children's interest. Excellent communication with parents and relevant, important
information shared via the app, notice boards and face-to-face. Brilliant seasonal menu for children to enjoy hot meals cooked on-site. The nursery is always very clean too.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Many thanks for this lovely review and comments, very much appreciated. You covered so many aspects of the nursery which is great!


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Review from R W (Mother of Child) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is just absolutely fantastic. I tell everyone about how wonderful and brilliant it is. My little girl, who is 2, has been going since just before her 1st birthday and she has loved every minute of it. It is a loving and caring environment where every single staff member makes an effort
to get to know you and your child, regardless if they are directly caring for them or not. I also have another child, who is older, who goes to a different nursery and I even tried to move him to Chapelfield Children's Day Nursery because it's so lovely there. My daughter looks forward to her days at nursery which is such a reassuring thing for a parent. The care, the learning, the activities and the staff. It is always worrying trusting your child with someone else but since day one I was put at ease, it is just a lovely place to be with lovely staff, I just wish I had known about it when my little boy was due to go. I could go on about how brilliant it is but there is a word limit! Thank you Chapelfield!

Reply from Stella Tobin, Nursery Manager at Chapelfield Children's Day Nursery

Many thanks for this detailed review, the word limit is a shame but thanks for all you fitted in, it's very much appreciated! We are delighted to have your family at Chapelfield Nursery.


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Review from Tom A (Father of Child) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I were invited to attend a meeting to support with our child's transition to school in September. The staff, as they always are, were knowledgeable and passionate about children's development and showed an understanding of our son. We are delighted for him to attend Chapelfield Children's
Day Nursery and cannot recommend them highly enough.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Many thanks for this review, very much appreciated. How is it time for school already, he's been a delight to care for.


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Review from Alexandra H (Mother of Child) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one adores going to nursery and cannot wait to see both the staff and the other kids. The staff are so friendly and give helpful and detailed updates on your child. It's a very happy and positive experience for my child and she's learning so much.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Many thanks for this review and comments, very much appreciated. We are delighted to have your family at Chapelfield Nursery.


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Review from Faye R (Mother of Child) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son really enjoys going to Chapelfield Children's Day Nursery! All of the key workers and management staff are so friendly and kind and put your child's needs first. My son has made so many friends, built up his confidence and learnt so much while attending the nursery. The communication between
staff and parents is excellent, we have had a really positive experience since my son started in 2020.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Many thanks for this lovely review and comments Faye, very much appreciated. We are delighted to have your family at Chapelfield Nursery.


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Review from C P (Mother of Child) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the quality of care my child is receiving, nor the absolutely wonderful dedication of all the amazing staff they employ. Everyone has gone above and beyond to ensure my child's specific needs are met and he is clearly very happy there.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Many thanks for this review and comments, very much appreciated. We believe our staff are our strongest asset! We are delighted to have your family at Chapelfield Nursery.


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Review from Rob S (Father of Child) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chapelfield Children's Day Nursery is fabulous! Our son has the most amazing time there. He always looks forward to going and it can be hard work to drag him away from his friends and toys at the end of the day!
The staff are brilliant. The connection they have with our son is amazing. They get to
know each child and make sure they get everything they need.
He's constantly learning and the transition between rooms is seamless. We're preparing for school in September and the help Chapelfield is providing is first-class.
Every aspect of the nursery is five-star. The food cooked on-site is delicious and nutritious. Communication from the management and admin teams is brilliant. Feedback via the app on his progress is comprehensive.
The most important thing is the way it makes us all feel. The team is an extension of our family. We know he gets the best care and the support we get as parents is invaluable. We couldn't have done this without them.
I can't recommend Chapelfield enough.

Reply from Emmy Byrne, Nursery Manager at Chapelfield Children's Day Nursery

Many thanks for this lovely review Rob. You have covered so many aspects of the nursery and, most importantly, we are all like family! We are delighted to have your family at Chapelfield Nursery.


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Current Review Score: 9.6 (9.602)

Overview of Review Score

The Review Score of 9.6 (9.602) out of 10 for Chapelfield Children's Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Chapelfield Children's Day Nursery is calculated as follows: ( (93 Excellents x 5) + (3 Goods x 4) ) ÷ 96 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.633 Points relating to the number of positive Reviews for Chapelfield Children's Day Nursery is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 number of registered child places is 9.6. 8 Positive Reviews ÷ 9.6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Chapelfield Children's Day Nursery

What is the Age Range of Children that Chapelfield Children's Day Nursery accepts?

Chapelfield Children's Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Chapelfield Children's Day Nursery Open?

Chapelfield Children's Day Nursery is open: Monday 08:15-18:00, Tuesday 08:15-18:00, Wednesday 08:15-18:00, Thursday 08:15-18:00, Friday 08:15-18:00.

How many Children does Chapelfield Children's Day Nursery have capacity for?

Chapelfield Children's Day Nursery has capacity for a total of 48 Children.

How far is Chapelfield Children's Day Nursery to the centre of Norwich?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Chapelfield Children's Day Nursery to verify any information. View our terms and conditions. Chapelfield Children's Day Nursery has a Basic Service – more info.