Spring Nursery Thorpe Hamlet

63 Wolfe Road, Norwich NR1 4HT
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9.9 95 Reviews
  • Spring Nursery Thorpe Hamlet, Norwich
Spring Thorpe Hamlet offers a friendly and secure approach to early years learning at an affordable cost. Children aged from 3 months to five years are given the best start to life through early years provision.

The nursery is located in Norwich and offers 56 Ofsted-registered places for children aged from three months to five-years-old. The setting was assessed as 'Good' by Ofsted in August 2017.

A team of caring, friendly and qualified staff help each child develop at their own pace in a safe, friendly and fun environment. Staff plan activities in accordance with the Early Years Foundation Stage (EYFS) and actively encourage parents to become involved in the life of the nursery.

The nursery is open from 8am - 6pm Monday to Friday, 51 weeks of the year, excluding bank holidays and staff training days.

Spring Thorpe Hamlet encourages you to 'Spring into Action' and book your child's place today.

Care Provided by Spring Nursery Thorpe Hamlet

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Carol Vincent (Nursery Manager)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 57
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays, 1 week at Christmas & 3 staff training days

Funding & Fees Guide for Spring Nursery Thorpe Hamlet

  • Sessions range in price depending on session times and age range.


    Fees can be requested by emailing direct or booking a tour.


  • Parking
  • Although they do not have a car park, there is a large amount of on street parking directly outside the nursery entrance.


Spring Nursery Thorpe Hamlet Reviews (95)

Total of 95, showing 21-40
9.9

Spring Nursery Thorpe Hamlet has a Review Score of 9.9 (9.874) out of 10, based on 14 reviews in the last 2 years. Over all time Spring Nursery Thorpe Hamlet has 95 reviews.

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  • 83
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Overall Experience  Overall Experience 5.0 out of 5

My son loves going to nursery and always is happy when I mention the nursery teachers' names. I love the fact that they change the activities weekly and always seem very much on the ball about the child's development. The food is cooked there which makes me very happy.

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Overall Experience  Overall Experience 5.0 out of 5

Kind, friendly staff and welcoming when taking my daughter there. They are helpful, really caring and always clean. Like the fact that I get updates on my child when there. Never any faults, and the keyworker for my daughter is amazing.

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Overall Experience  Overall Experience 5.0 out of 5

All friendly and helpful colleagues! Our son loves attending Spring Nursery! We find that he always has a great day, with lots of fun activities and really caring colleagues.
The management team are always friendly and quick to resolve any issues.

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Overall Experience  Overall Experience 5.0 out of 5

Our child has been going to this nursery since he was a year old. He is always greeted with warmth by the staff and other children alike and loves going. He has formed amazing bonds with the other children at the nursery and has really developed as a result of the brilliant efforts of the staff at the
setting. We couldn't recommend it more.

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Overall Experience  Overall Experience 5.0 out of 5

After a worrying and very uncertain start to 2022 with several staff leaving, including the manager, and repeated room closures, the new manager and the loyal staff who remained have really turned things around with the support of their new colleagues. We're so pleased we persevered and stuck by them.
Our daughter runs in enthusiastically each day (what more can you ask for!), enjoys the activities provided and has developed so well in the time she has been there. She happily tells me she prefers the cook's food to mummy's too! Our thanks to the staff for all they do.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery has been wonderful for our son; he skips in every morning! Keen to tell us all about the fun things he has done all day. Learning about himself and the world through play and discovery, as well as actually eating the veggies he won't eat at home! Since the new manager has come on, the nursery
has turned around, and lots of smiles all-round.

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Overall Experience  Overall Experience 4.0 out of 5

My little boy really enjoys his time in the explorer's room: they do things with him that we wouldn't necessarily do at home, so he gets a wide variety of development opportunities. He also gets to play with the other children, which he doesn't get at home, being the only one! I love hearing about his
day and checking up on him using the app. I feel confident that he is well looked after by the explorer's team.

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Overall Experience  Overall Experience 5.0 out of 5

Well, what can I say? My little boy has loved this nursery and completely fallen in love with a number of the staff members. Even to the point where he says goodnight to them all before bed, which melts my heart.
He brings them up in his conversations regularly at home and only ever in the most positive
of ways. I feel blessed and lucky to have such an amazing nursery and well-chosen staff looking after my son.
Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

My son has been going to Spring Nursery Thorpe Hamlet for nearly a year, and he thoroughly enjoys it! All the staff are kind, caring and very considerate of your child's needs. The app is great for updates throughout the day regarding nappy changes, nap times and food and drink provided on that day.
The staff also provide lovely photos of your child taking part in various activities.

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Overall Experience  Overall Experience 5.0 out of 5

Spring Nursery Thorpe Hamlet is amazing.
Before my son even joined Spring Nursery Thorpe Hamlet, I went in, in tears, worried I wouldn't get a space because my previous nursery had closed. The manager did everything in her power to reassure me she would do everything she could for my son to get a space
where they could accommodate him, and it couldn't have worked out better.
All of the girls in the nursery know the children really well, what they do and don't like, how to tend to them and guide and teach them. I hardly see any children upset, and all children seem so happy when they enter the nursery.
They really do have a wide range of activities, quiet time and sleep time for the children to do whilst at the nursery. My son loves it; playtime is all day for him. The nursery has healthy and filling meals for the children; my son rarely comes back hungry, that's for sure.
I love the fact that they have an app; it really does help me whilst at work with all the updates. Couldn't recommend it more.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has progressed really well since starting at Spring Nursery Thorpe Hamlet. She talks highly about the staff and has been supported to transition from only spending time with adults to making friends her own age. The activities are amazing, and I love when my child shows me the things she
gets to make.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending since a week before six months. He has nothing but flourished in the nursery. I cannot say enough how lovely, welcoming, friendly and caring the staff are here! They genuinely care about all the children and provide a safe and nurturing environment for your child. The app they
use keeps you live updated with your child for the day and at pick-up a daily recap. Can not recommend this nursery enough.

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Overall Experience  Overall Experience 5.0 out of 5

We moved our daughter to Spring after her previous preschool shut suddenly. We are extremely pleased we found this childcare setting. I am impressed with the app that is used to log and communicate what my daughter is doing during the day. The staff are friendly, and my daughter is really happy in this
setting. We had some issues with the first payment invoices, but I think this was due to the central team, not the preschool, and was sorted out quickly. The outside space is lovely, and they have been on several trips outside the setting, which is something she never did at the previous preschool. Extra sessions are available again and easy to book because of the app, and communication from the staff makes us feel more involved with her preschool experience.

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Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with Spring Nursery Thorpe since my child started. The app is a great tool to provide updates and two-way communication when needed. The staff are all incredibly friendly, and our child has a great day there and enjoys the food, toys and outside space. You can really tell
when something new has been learnt at the nursery, including songs, dancing and words.

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Overall Experience  Overall Experience 4.0 out of 5

My child has been going to Spring for almost a year and seems to love it there. The staff are very nice and friendly. At home, she naps for a good couple of hours but wasn't napping at nursery, but with a bit of persistence, things improved. The food is ok; they say they provide a balanced menu, but
I'd question some of it. They seem to spend a good amount of time outside, which I think is really important. Overall, they have been great and provided my child with great activities and care.

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Overall Experience  Overall Experience 3.0 out of 5

Our daughter has been with Spring Nursery.
Communication generally was poor - emails missed.
Communication between management and staff was poor, ie I would email in and get a different answer from the staff.
They do not have environmental policies.
Children do not leave the nursery, although
the is a great woodland around the corner.
The nursery did not once fulfil an additional session request, despite taking new customers.
The staff themselves are lovely.

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Overall Experience  Overall Experience 5.0 out of 5

We are really happy with the nursery. Our son enjoys every day there. There are plenty of activities to do (he is under 2). He loves spending time outside and on the climbing frames. He was extremely clingy as a baby, but the staff were so helpful in getting him settled in the initial period. He loves
it now and gets excited as soon as he sees the entrance gate. The food on offer is varied and good.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves this nursery and runs in ahead of me in the morning, barely pausing to say bye! She's very close to her key worker, and her key worker seems to really care about her too. All the staff are lovely, and we're regular kept updated on the app of activities and changes in staff etc. They
do a wide range of activities, both indoors and out, and my daughter's speaking and motor skills have really come on since starting there. The only gripe we have is that she sometimes is sent home when she isn't actually ill but just teething, but we can see that the nursery has to be careful, especially in these times, and it can be difficult to tell the difference between teething and the beginning of a bug.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and friendly. Our son enjoys going there and has lots of fun with a variety of activities on offer. The staff are very attentive, and communication is frequent and relevant. He also really likes the food! Highly recommended.

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Overall Experience  Overall Experience 4.0 out of 5

Amazing nursery, staff are great, and he has absolutely loved every second of his first year there.
Communication and the app are really handy for updates and reassurance when they first start.
The progress updates and activities are also so nice to see during the day when you are not with them.

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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Spring Nursery Thorpe Hamlet is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Spring Nursery Thorpe Hamlet is calculated as follows: ( (152 Excellents x 5) + (10 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 167 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Spring Nursery Thorpe Hamlet is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 number of registered child places is 11.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

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Meet the Team (5)

Carol

Carol Vincent

Job Title: Nursery Manager

Joined: 2022

Level 6 experienced early years practitioner


Shania

Shania Peace

Job Title: Deputy Manager and Lead Practitioner in the Explorers Room

Joined: 2020

Level 3 experienced early years practitioner


Amanda

Amanda Turner

Job Title: Early Years Teacher

Joined: 2022

Qualified Teacher and experienced early years practitioner


Sam

Sam Morrison

Job Title: Senior Early Years Practitioner

Joined: 2022

Qualified Teacher and experienced Early Years Practitioner


Sarah

Sarah Marlow

Job Title: Senior Early Years Practitioner

Joined: 2021

Level 6 experienced Early Years Practitioner