Spring Nursery Thorpe Hamlet

63 Wolfe Road, Norwich NR1 4HT
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9.9 95 Reviews
  • Spring Nursery Thorpe Hamlet, Norwich
Spring Thorpe Hamlet offers a friendly and secure approach to early years learning at an affordable cost. Children aged from 3 months to five years are given the best start to life through early years provision.

The nursery is located in Norwich and offers 56 Ofsted-registered places for children aged from three months to five-years-old. The setting was assessed as 'Good' by Ofsted in August 2017.

A team of caring, friendly and qualified staff help each child develop at their own pace in a safe, friendly and fun environment. Staff plan activities in accordance with the Early Years Foundation Stage (EYFS) and actively encourage parents to become involved in the life of the nursery.

The nursery is open from 8am - 6pm Monday to Friday, 51 weeks of the year, excluding bank holidays and staff training days.

Spring Thorpe Hamlet encourages you to 'Spring into Action' and book your child's place today.

Care Provided by Spring Nursery Thorpe Hamlet

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Carol Vincent (Nursery Manager)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 57
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays, 1 week at Christmas & 3 staff training days

Funding & Fees Guide for Spring Nursery Thorpe Hamlet

  • Sessions range in price depending on session times and age range.


    Fees can be requested by emailing direct or booking a tour.


  • Parking
  • Although they do not have a car park, there is a large amount of on street parking directly outside the nursery entrance.


Spring Nursery Thorpe Hamlet Reviews (95)

Total of 95, showing 41-60
9.9

Spring Nursery Thorpe Hamlet has a Review Score of 9.9 (9.874) out of 10, based on 14 reviews in the last 2 years. Over all time Spring Nursery Thorpe Hamlet has 95 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Spring Thorpe is a lovely, caring nursery with friendly, approachable staff. There are always a wide variety of activities offered, and there are great resources inside and out. There is a good variety of food provided. The staff provide good updates on my child's experiences and progress. The app is
kept updated well and is very useful.

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Overall Experience  Overall Experience 4.0 out of 5

In the first four months of my child attending nursery at Spring in Thorpe, there was a very high staff turnover, sessions cancelled and interrupted, but the situation seems to have calmed down and turned a corner for the better. The outdoor space is limited, and my child is clumsy, but freakquently
injures himself on rocks etc whilst playing outside. The staff currently working seem to have things in hand and are very friendly and informative.

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Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with Spring Thorpe Hamlet. The communication is great, and all the staff make such an effort with the parents and children. My child has been attending since he was ten months, and he has settled so well here, which was a huge relief to me. The food they provide is also excellent,
and they have catered for a dairy allergy so well. I would definitely recommend this nursery!

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Spring since she was 11-months-old and is now in the pre-school room. It's a fantastic nursery, and the staff are all friendly, caring and supportive. There is a huge focus on outdoor play, which we love, and the activities are varied and creative. Our daughter always comes
home happy and tells us about her day. We will be sending our younger daughter from early next year, and I am confident she will flourish there as much as our first has.

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Overall Experience  Overall Experience 5.0 out of 5

Spring has been absolutely amazing with both of my daughters – who are close in age but very different in personality. I must thank the manager for alleviating our concerns as were very new to the area (after a big re-location), and our daughters have never been in a setting of this size. The settling
in sessions helped lessen our stress levels and really helped our youngest, who was (at the time) much quieter and nervous. Fast-forward six months, and they are thriving. My youngest has grown in confidence and is no longer as shy or sensitive, and my oldest daughter's language has sky-rocketed. The setting is lovely, and I always feel confident in the staff, who have built amazing relationships with the children. The app is fantastic, as no matter how busy we are, we always feel in the loop. The food is always diverse and nutritious, and it's good to see that their tastes are broadening! Varied activities and messy play are always on the agenda too. We highly recommend Spring!

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Overall Experience  Overall Experience 5.0 out of 5

We moved to the area and were hoping to find a nursery for our almost 1 year old. This was our first experience of nursery bundled in with a house move and a relocation. The nursery staff were so supportive from settling in, gently in a way that suited our daughter best. She loves going to nursery and
talks about her key worker lots. The activities are wide and varied, so lovely to see photos pop up on the app of what they've been up to, and they've managed so well throughout the pandemic too. We'd be lost without them. You really feel like they are doing the best by each individual and really listening to what their interests and development areas are. I wouldn't hesitate in recommending Spring Nursery Thorpe Hamlet.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been coming to Spring Nursery since April, and he’s getting on so well. He’s definitely come out of his shell since going there. They have been amazing in this difficult time. All of the staff are lovely, and my son loves his key worker.

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Overall Experience  Overall Experience 5.0 out of 5

Spring Nursery Thorpe Hamlet has been amazing with my daughter. It is small enough to feel really nurturing whilst the facilities and the way it is run are professional and reassuring. The staff are friendly, committed and really kind. They attentively record and feedback what my daughter has been doing,
and I know from the way my daughter talks about the nursery that it’s happy, caring and encouraging environment. She had a tricky patch where she was unhappy about drop off, but the staff were always really good about making her feel safe and happy. They do an amazing job, and I would highly recommend it as a nursery. They spend a lot of time coming up with creative ways to entertain and educate the children both indoors and outdoors. The food is always nutritious and interesting. The communication from the nursery is excellent, and I feel really engaged with it.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone really does an amazing job, especially during these difficult times. They make sure that you are completely in the loop with the activities they have planned, which is great. Since my son started in October, he has completely done a 180, going from being really shy since the first lockdown,
to now being back to himself. They have done a great job helping progress his speech, and always give me some ideas to help when he’s at home. Honestly, can’t rate everyone there enough.

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Overall Experience  Overall Experience 5.0 out of 5

Our son started in the pre-school room at the start of the year after his last nursery closed abruptly, so it was a sudden big change. He is so happy to go and has settled incredibly quickly. This has been enabled by the fantastic staff support and feedback reassuring us as parents, that there is every
reason to be extremely satisfied with the care provided by Spring Thorpe Hamlet. We have been very impressed by all the communication surrounding the service and the extensive measures being taken to keep everyone safe during these challenging and discombobulating times. We are so grateful for all the staff are doing. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my children have attended this nursery from ages 1-4. I have always been very happy with them. My kids always loved going. The staff are all lovely and take great care of all of the kids. Would highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Both our children have attended or do attend this nursery. Our son got on perfectly and now attends school. Our daughter, we were apprehensive about as she struggled to be away from us, however, we were pleasantly surprised! She loves attending nursery, the staff are amazing, promptly answering queries
and are courteous, patient and are easily accessible.

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Overall Experience  Overall Experience 5.0 out of 5

Our little one has been incredibly well supported by the loving, caring and extremely professional staff at the nursery through some pretty tricky times. They have also supported us in our role as his carers and are always ready with a smile and something positive to say, even if it’s been a tricky
day. I cannot praise their care, support and help highly enough. We love the Famly app too which helps us keep the partnership between nursery and home going. It’s fabulous to see what he has been doing but also to be able to send photos in so they can talk to him about what he’s been doing at home. Throughout these testing times, the nursery has managed a very difficult situation with their usual awesomeness! There have been some very difficult government guidelines to follow, but they have made it as seamless as possible. To us there are only positives about this setting and the hero staff, they are all simply brilliant. Thank you is never going to be enough when he leaves!

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Overall Experience  Overall Experience 5.0 out of 5

This nursery and staff have been my "Knight in shining armour" so far. My baby was always under the protected supervision and care of his grandparents but we were suddenly left unsupported when the pandemic began as they had to be repatriated at a short notice. Being doctors we were expected to be at
the forefront and this was possible only because the nursery team kindly accepted my baby at really short notice and in the best way possible. I would certainly recommend the nursery despite the scary times around as I have seen the conscious measures taken at every level to ensure safety and at the same time the necessary freedom that they have given to all babies with due precautions. Their efforts in making all instructions clear through the app and also being adaptable to working times is very commendable. I thank this wonderful team for taking such good care of my baby, no wonder he has adjusted so well and misses it when he is at home!

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Spring Nursery since he was 9 months old and is now over 2. He has flourished since attending nursery and his development has come on leaps and bounds through his time in both the Baby Room and now the Toddler Room. He originally attended wearing a medical helmet and staff were brilliant
at accommodating this. The nursery closed during the lockdown in 2020 but re-opened in June. I wasn't confident sending my son back right away but they kindly held his place until I was and he returned the month after. Now he's back, I've seen nothing but positive steps taken in regards to the hygiene and cleaning measures in place, with the rooms and toys being regularly sanitised. Temperatures of children are taken before entry for each session and social distancing is adhered to by parents dropping off and picking up. My son's key workers and the rest of the team have been superb, always taking the time to tailor activities to his needs and likes and he adores his time at nursery.

Reply from Vicki Rushton, Manager at Spring Nursery Thorpe Hamlet

Lovely review thank you, Lex. I will make sure it is shared with the staff.


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Overall Experience  Overall Experience 5.0 out of 5

A gold star for being open during the pandemic. During that chaos, the nursery was like an island of calmness and brilliant organisation. Well done to all the staff. Even though it was a difficult and scary time for everyone, the nursery managed to follow the Government guidance to the letter and still
organise wonderful activities for children. My daughter always talks about her day at the nursery, she loves being there and I can see her thriving and learning lots of new things. Things I like about nursery:
Supportive and friendly staff.
The app - you can see in real-time how your child is during the day.
Variety of food on the menu.
Constantly improving and introducing new things for children (garden, rooms for children, menu).
Involving parents into nursery life.
To all staff members: you have always been brilliant but during the pandemic, you proved you are absolutely fantastic and devoted to your work and our children. Many thanks for your hard work.

Reply from Vicki Rushton, Manager at Spring Nursery Thorpe Hamlet

Thank You, Maggie. It always helps when we have such fabulous parents too.


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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff at Spring Nursery to be excellent. My daughter is thriving there and we are so proud. If I ever have any concerns or worries, they are dealt with professionally and with care. I feel I can trust my daughter to be taken care of in the best possible hands and all the covid regulations
are being followed extremely well during these uncertain times.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery has done so well during the lockdown and made me and my partner feel safe and secure about leaving our daughter at the placement, they have gone above and beyond to make the place safe and always kept us up to date better than most places have. A huge thanks to all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

We have used Spring nursery for the past 5 years, both of our children have loved going and they always enjoy the activities and playing in the nursery garden.
The staff have always been great they are all very friendly and caring. They have shown an interest in my children's development and needs.
The communication we get is excellent with regular updates on the app throughout the day.

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Overall Experience  Overall Experience 5.0 out of 5

My Grandaughter started at Spring at the beginning of Jan we didn't think she would settle but from day 1 she has loved it and doesn't want to leave at the end of the day. The staff are wonderful and caring and are attentive to each child's needs. I would 100% recommend Spring nursery for any child,
you won't be disappointed.

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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Spring Nursery Thorpe Hamlet is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Spring Nursery Thorpe Hamlet is calculated as follows: ( (152 Excellents x 5) + (10 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 167 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Spring Nursery Thorpe Hamlet is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 number of registered child places is 11.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (4)

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Meet the Team (5)

Carol

Carol Vincent

Job Title: Nursery Manager

Joined: 2022

Level 6 experienced early years practitioner


Shania

Shania Peace

Job Title: Deputy Manager and Lead Practitioner in the Explorers Room

Joined: 2020

Level 3 experienced early years practitioner


Amanda

Amanda Turner

Job Title: Early Years Teacher

Joined: 2022

Qualified Teacher and experienced early years practitioner


Sam

Sam Morrison

Job Title: Senior Early Years Practitioner

Joined: 2022

Qualified Teacher and experienced Early Years Practitioner


Sarah

Sarah Marlow

Job Title: Senior Early Years Practitioner

Joined: 2021

Level 6 experienced Early Years Practitioner