Busy Bees Norfolk and Norwich Hospital

Colney Lane, Colney, Norwich NR4 7UX
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8.3 50 Reviews
  • Busy Bees Norfolk and Norwich Hospital, Norwich
Busy Bees Norfolk and Norwich Hospital has seven rooms that are equipped and resourced with age-appropriate resources, together with three secure outdoor play areas.

Staff look to see children stimulated and inspired based on their individual interests with a mixture of adult but mostly child-led activities.

Professionals encourage the development of confident learners and a smooth transition into school life.

All meals are home-cooked and consist of fresh, seasonal ingredients and the nursery has received a five star rating for food hygiene.

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Care Provided by Busy Bees Norfolk and Norwich Hospital

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Sarah Radford (Centre Director)
  • Number of Childcare Staff
  • 36
  • Total Places for Children
  • 114
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Busy Bees Norfolk and Norwich Hospital Reviews (50)

Total of 50, showing 21-40
8.3

Busy Bees Norfolk and Norwich Hospital has a Review Score of 8.3 (8.268) out of 10, based on 7 reviews in the last 2 years. Over all time Busy Bees Norfolk and Norwich Hospital has 50 reviews.

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Review from Charlo A (Mother of Child) published on 10 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has been going since the age of one and is now about to go into reception and I feel that Busy Bees has prepared her really well for this next step. They have nurtured her, cared for her, encouraged her development and helped her grow into the little girl she is now. They have a good
mix of activities for the children, great outdoor space, and with their kitchen and chef, the children are introduced to a varied, international and nutritious cuisine! I’ll miss the friendly staff led by the lovely manager who can often be seen lending a hand when needs be! My little girl will miss it too!

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Review from Laura M (Mother of Child) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all the staff at Busy Bees were really supportive and welcoming to our daughter. They were able to immediately offer temporary childcare to enable our daughter to be well looked after and for me and my partner to be able to continue our work as key workers during the initial phase of
the COVID-19 pandemic. It was invaluable to know she was being well cared for and had settled in really well to the nursery. The staff always wore a smile and were really friendly and relaxed in such challenging times. My daughter thrived in her time with them and really grew in her confidence. They have a great outside space which she loved.
We would like to thank all the staff for their kindness, enthusiasm and understanding. We would highly recommend the nursery.

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Review from David H (Father of Child) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have used this nursery for the last seven and a half years, so have a lot of experience with all of the rooms. My son started in January 2013 and my daughter finished at the end of May 2020. Both of my children were ready for school at the time of leaving. We would have continued up to the start
of the new school year for my daughter, had it not been for COVID, and being offered a key worker place at her upcoming school. We know the staff well. If it had been 4 years ago our scores would have been higher. The pre-school room (Oaktrees) isn't quite the same as it was. Due to the loss of some key staff, I feel that the skill mix in the room could be improved on in order for more pre-school activities to be done. It's lacking leadership and experience. The other rooms have maintained core staffing and as such remain consistent.

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Review from Wing L (Father of Child) published on 3 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every aspect. We have had times when we needed extra hours and the staff arranged everything. Sometimes when we were late picking up, they were really helpful. The staff are amazing and would recommend to everyone.

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Review from Qing X (Mother of Child) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has enjoyed his time at Busy Bees at Norfolk and Norwich Hospital Nursery. They have various menus which are high in nutrition, and super friendly staff, and a very nice atmosphere for kids to play and learn.
A highly recommended place!

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Review from Amy M (Mother of Child) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter enjoyed her time at Busy Bees, Colney Lane, Norwich. She took a while to settle but the staff went above and beyond to help her.

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Review from Marta A (Mother of Child) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Based on my child experience at Busy Bees Norfolk and Norwich Hospital, I would recommend this nursery to other parents. The activities are varied, including using the area outside whenever the weather allows. My daughter enjoys her days at Busy Bees and has made her first best friends! The staff is
friendly and attentive and have been extremely helpful throughout the toddler “milestones” and "challenges". The management team has always been very accommodating of any request we might have.

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Review from Teodora G (Mother of Child) published on 5 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff is extremely caring, they are interested in knowing how the child has been at home and what has happened while they were away from nursery and they are ready to give a lot of information about the child's routine and mood during their time in nursery. They make sure to nurture friendships
and to encourage cognitive development. We were always kept informed about any issues arising (contagious diseases) and invited to join into activities for book day or Mother's Day. Children spend a lot of time outside. The only downside is the lack of pedestrian access. The nursery is next to a big car park as many parents drive but some do not.

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Review from Gill R (Mother of Child) published on 13 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My third daughter is now in Oaktrees. All of my children have thrived in the setting. The staff have gone above and beyond in their care for my children and support for me and my husband as working parents.
The manager is a star and her skilled leadership is reflected in every aspect of the nursery.
The
activities and menu on offer are excellent.
The chef’s food is loved by my children and I was amazed when my 4 year old daughter brought home tasty home made pasta.
Administration is always helpful, especially in helping with funding forms.

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Review from Sophie A (Mother of Child) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both our children have attended Busy Bees, and both have now moved on, equipped with a great set of skills to help them move forward to their next phases in learning and life. We cannot rate the team at Busy Bees at Norfolk and Norwich Hospital more highly. Our children have always been well cared for
and looked after whilst in their care.

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Review from Malwina D (Mother of Child) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and professional nursery with great staff and facilities. Very understanding, kind and caring manager. It was a good choice. I would definitely recommend this nursery!

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Review from Tatiana G (Mother of Child) published on 8 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery; Staff members are enthusiastic, they really care for the children, they offer plenty of activities to help our son's development, and he absolutely loves the place since he's started when he was 4 months old. They've been very helpful to help us manage his food allergies. We recommend
the nursery very strongly.

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Review from Hayley B (Mother of Child) published on 8 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been attending Busy Bees Norfolk and Norwich Hospital since she was around 10 months old, she is now 2years 4months. Since starting, my child loves coming into nursery. Both management and staff are very friendly and welcomes me and my child each morning. I feel the nursery provides a wide
variety of activities to suit my child's interests and abilities. I like receiving wonderful feedback about my child's day and how well she is developing. I like parent zone where I can look at my child's observations and assessment from the comfort of my home and also write my own feedback on these.

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Review from Sarah J (Mother of Child) published on 26 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have sent both my children to this nursery after a bad experience with a previous nursery. The Manager is wonderful, caring and hands on. All the staff, from those in the office to every last childcare assistant, are kind, gentle and dedicated. The food they receive is cooked on site, is healthy and
always delicious, according to my two boys! They have also catered for my son's allergies extremely proficiently and went above and beyond to help our family after an unexpected redundancy. I cannot recommend them enough.

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Review from Amy H (Mother of Child) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended for the last two years. From my first visit when I was pregnant, I was impressed with the nursery. Every staff member I spoke to was enthusiastic, helpful and informative. I have continued to be impressed. All the staff are friendly, they have a positive outlook, seem to really care
about the children and are helpful if you have any questions. My son always is happy to attend in the mornings and he is smiling at the end of the day when we collect him.


I have always felt that he is safe, well cared for and that they promote his development and well being. They are very good at raising things if a little extra support is needed such as speech and language and it’s done really sensitively.


The hours being extended meant I never felt in a rush before or after work when dropping off and collecting.


I would not hesitate to recommend Busy Bees to anyone. Thank you, keep up the good work.


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Review from Hannah J (Mother of Child) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The way I know this nursery is great is because my daughter always loves going and talks very positively about the staff, food and daily activities. I have recommended the nursery to other parents because of the care my daughter receives, the knowledge and passion of the staff and because, if my daughter
likes it, it must be good!

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Review from Priscilla D (Mother of Child) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started nursery at nine months old at Busy Bees and for the next four years, she attended full time. I watched my daughter grow up in confidence, learning essential skills to become a confident little girl. The staff are highly skilled and take the care and education, safety and general
health of the kids seriously. I would recommend this nursery to any parent who is looking for high-quality care for their children.

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Review from Helen T (Mother of Child) published on 20 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has had a wonderful time at this nursery. It has been really good for his development and he has loved each and every room that he has been through. I felt the nursery had the right approach to support and nurture him at every stage from a small baby to a pre-schooler. There is nothing negative
that I can say about my experience and I would recommend this nursery to everyone!

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Review from Sheila (Mother of Child) published on 20 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot praise this nursery highly enough. My two children have been coming from the month they turned one until leaving for school. They have loved every minute. The staff and care are exceptional and we are so grateful for the great start both my girls have been given.

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Review from Prasanna S (Father of Child) published on 19 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Busy Bees Norfolk and Norwich Hospital for over 3 years. The staff are very helpful friendly and approachable.


The care food learning facilities are very good.
All staff, especially in the Oaktrees Room, are very helpful and caring.


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Current Review Score: 8.3 (8.268)

Overview of Review Score

The Review Score of 8.3 (8.268) out of 10 for Busy Bees Norfolk and Norwich Hospital is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.405 for Busy Bees Norfolk and Norwich Hospital is calculated as follows: ( (49 Excellents x 5) + (21 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 84 Ratings = 4.405

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.863 Points relating to the number of positive Reviews for Busy Bees Norfolk and Norwich Hospital is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 number of registered child places is 22.8. 6 Positive Reviews ÷ 22.8 = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Sarah

Sarah Radford

Job Title: Centre Director

Welcome! I am Sarah and I'm the manager of Busy Bees, Norwich Hospital. Please feel free to contact me if you have any questions, and I look forward to meeting you and your family


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