CleverClogs Longwater

441 Dereham Road, New Costessey, Norwich NR5 0SG
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9.5 29 Reviews
  • CleverClogs Longwater, Norwich
CleverClogs nursery is a locally owned and incredibly proud private nursery located on Dereham Road with easy access to the A47, the hospital, University and the Longwater estate. They provide childcare for children from 3 months to 5 years, Monday to Friday, 8am to 6pm all year round, closing only for bank holidays.

Their philosophy is to provide a home from home environment, where children within their care are happy, safe and relaxed, ready to engage with their peers. They provide an enriched learning environment to help children learn and develop. They understand that parents are their child’s first educators and are crucial to children’s learning and development and as such, they value and encourage your input and strive to maintain a positive relationship.

The aim is to give each child the knowledge and confidence to progress to the national curriculum and provide you and your child with:

The best staff – A qualified, dedicated and enthusiastic team, who are continuously training, and are recruited for their empathy towards and understanding of children. Their aim is to provide for your children as they would their own, offering them with the best possible start to their learning.

The best environment – Allowing freedom to develop and structure for guidance, “grown-ups” for security and playmates for belonging. And, of course, a continually renewed range of educational toys and activities aimed at providing fun, stimulation and a sense of achievement, whilst maintaining that home from home environment.

The best nutrition – Freshly prepared meals by the cook using fresh products with varied menus catering for all dietary needs.

The best partnership – With whom to entrust the care of a child – one which recognises the primary role of the parent in childcare and is privileged to be chosen as the day carer, who realises the importance of two-way communication and values parental input and view.

Care Provided by CleverClogs Longwater

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Charlotte Goddard (Manager)
  • Number of Childcare Staff
  • 32
  • Total Places for Children
  • 92
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00
  • When Closed
  • Bank Holidays
  • Parking
  • The nursery has a private car park which has ample parking for parents/ carers to use.


Total of 29, showing 1-20
9.5

CleverClogs Longwater has a Review Score of 9.5 (9.526) out of 10, based on 10 reviews in the last 2 years. Over all time CleverClogs Longwater has 29 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at Cleverclogs nursery since he was 1, and he is now almost 4. He has Autism, and throughout his journey, Cleverclogs has accepted and embraced him, providing incredible support for his needs. He has developed a strong connection with his key worker, who has played a key role in supporting
his progress. The SENCo has also been very helpful at every step, ensuring he gets the support he needs. I would happily recommend Cleverclogs to anyone.

Reply from Charlotte Goddard, Manager at CleverClogs Longwater

Thank you so much for your lovely review, we Appreciate your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

Our experience with CleverClogs has been nothing short of amazing! The staff are incredibly caring, attentive, and dedicated to creating a nurturing environment for the children. It's clear how much effort they put into activities and each child's developmental needs. The facilities are clean, colourful,
and packed with engaging resources.
My child absolutely loves going there each day and has grown both socially and academically. The communication with parents is also great - we always feel well-informed and involved. We couldn't ask for a better nursery experience. Highly recommended!

Reply from Charlotte Goddard, Manager at CleverClogs Longwater

Thank you so much for your Lovely review, we appreciate your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Cleverclogs for over 2 years now and she loves it.
She specially loves two staff members in particular who are a great credit to the nursery.
My daughter has a high level of care required and The SenCo has been brilliant in supporting me and her throughout this time.
Would
highly recommend cleverclogs nursery.

Reply from Charlotte Goddard, Manager at CleverClogs Longwater

thankyou for taking the time to complete this review, we really appreciate your kind words and are always here if you need anything.


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Overall Experience  Overall Experience 5.0 out of 5

Since my son has joined clever clogs nursery he has blossomed with confidence, coming out of his shell so it definitely impacts from the team at the nursery helping him develop and encourage him in all activities absolutely love the online portal with regular updates of my sons time there it make me
feel really proud and reassured he's ok and doing well The staff are always willing to listen to you if you have any questions or concerns very patient and do have the time to briefly talk even if they are busy. 10 times out of 10 times now he stays awake for the duration that he is there. Certainly a place to leave you're child safely knowing there well looked after. The surroundings are very adventurous and lots to do and spacious, easy to contact clever clogs never on hold when calling directly.
All of the staff are so friendly and do really care about your child cannot fault them and I appreciate all the care and support they provide for my son and I.
Thankyou so much.

Reply from Charlotte Goddard, Manager at CleverClogs Longwater

thankyou for taking the time to complete this review, we really appreciate your kind words and have passed this onto the staff based within your little ones room.


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Overall Experience  Overall Experience 5.0 out of 5

This nursery is first class. Their SENCO/SEN team is fantastic too. They have provided the absolute best support and care for my son and for me. They go above and beyond every single time. The staff are just so lovely, friendly, professional, very skilled, approachable and extremely caring. They will
put your child and your child's need first. I have absolutely nothing but praise for them all. Such a wonderful outdoor space, and so many brilliant activities the children love. We received in depth regular progress reports and they would regularly liaise with other health care professionals, such as speech and language teams etc. I would recommend this nursery 100%, it is the best care possible for your children.

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Overall Experience  Overall Experience 5.0 out of 5

Both my children have attended Cleverclogs, and I couldn’t wish for a better nursery/preschool. Nothing is too much trouble. The staff are just wonderful and so great with the children and parents. The children get to do so many lovely activities, and we have so many keepsakes from their time at Cleverclogs.
I will miss the staff greatly when my little boy starts school.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery with friendly, approachable, caring staff. Varied activities and a great parent app that keeps you updated on what your children are up to. Yummy meals and brilliant handovers. Would highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been with the nursery for a year and a half now. She absolutely loves going to Cleverclogs and seeing all the wonderful staff. I can tell it’s more of a home from home experience.
The staff treat all the children as their own along with helping them develop and evolve into the little
people they are becoming.
They do lots of different activities and I love our daughter coming home with paintings and gifts she’s helped make (we especially loved the Christmas decorations).
We can’t praise the nursery enough for all the hard work they put in every single day to make sure our daughter and all the children are cared for and have a fun time. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Ever since my child has attended this nursery, whether it’s been in the baby room or preschool, she has thoroughly enjoyed it. Every day she comes out all smiley and is very eager to tell me what she has done that day.

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Overall Experience  Overall Experience 5.0 out of 5

My child really enjoys going to Cleverclogs. My older child also went there and loved it. The staff are fantastic, they go above and beyond. I couldn't recommend it more. We viewed loads of nurseries before deciding on Cleverclogs and it was by far the best.

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Overall Experience  Overall Experience 4.0 out of 5

My son definitely enjoys going to this nursery.
This nursery has friendly staff, caters to your babies' needs and answer any questions I throw at them.
I couldn't thank them enough for my mornings off and look forward to my son's hours going up in the future.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl has been coming to Cleverclogs Day Nursery since October last year and I can not recommend them enough.
The Hedgehog team are fantastic and my little girl has such a good relationship with the team, especially one member of staff who I’m very fond of myself, she is such a lovely lady
to chat too and is so reassuring. She is an asset to the team.
I also find all the staff so friendly and helpful, they honestly all go above and beyond to help my little girl have such a lovely time at nursery.
10/10 Cleverclogs, I know full well my little girl has many more happy years at your nursery ahead of her.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this nursery enough. As a parent of a child with additional medical needs, the care our child received at this nursery was amazing. The staff are lovely and have great bonds with the children. My daughter loved it here as did we. She would always come home with lots to tell about
her day. She never wanted to leave. Now she has moved to school she is always asking when she can go back. Thank you Cleverclogs Day Nursery team.

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Overall Experience  Overall Experience 5.0 out of 5

Enrolled my first daughter as soon as I returned to work from maternity leave, I was very unsure how to go about choosing a nursery and they were so helpful answering questions I had and even some I hadn’t thought of! She’s been going for over a year now and she loves being there! She’s so excited to
be there she sometimes forgets to say goodbye to me! Any queries I’ve got are always answered by the highly competent, knowledgeable staff, if they don’t have the answer immediately they find the information and forward this onto me. I would have absolutely no hesitation in highly recommending Cleverclogs to anyone looking for childcare.

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Overall Experience  Overall Experience 4.0 out of 5

Lovely team of staff who genuinely care about my son's well-being and learning. A variety of fun activities, which frequently change and entertain my son. My son loves going to nursery which makes it easy for me to do my job as I know he is happy throughout the day.

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Overall Experience  Overall Experience 5.0 out of 5

Both of our children attend Clever Clogs. One is currently in Owls and one in Foxes and we have only ever had good experiences. The staff are all very friendly and approachable and they form good relationships with the children. There are plenty of activities which change from week to week, and they
get lots of time outside. Staff are very good at updating the parents' app so parents can see what their children have been doing.

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Overall Experience  Overall Experience 4.0 out of 5

Cleverclogs is brilliant. Both my children have attended here, my daughter absolutely loved her time there and now my son has joined in the same class she started in! Now he’s settled in he loves it. There’s lots for him to do and he’s learnt loads in the small time he’s been there.
The girls in Owls
are brilliant. I trust them with him when he’s there and know he is in great hands because I’m sure by now they all know how much I worry! Can’t fault them at all.
Great class, great staff, brilliant food selection, love how many different activities they do and when there have been minor problems over the years everyone is very helpful when it comes to resolving.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery, my daughter loves it here. When she first started she was a bit apprehensive but now she's the first one up to go to school. The staff are also amazing, I don't have any concerns or a bad word to say about Cleverclogs, all-round brilliant.

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Overall Experience  Overall Experience 5.0 out of 5

I have two children at Cleverclogs, one in the preschool and one in the toddler room. Both love going to nursery and always come away happy. My daughter has multiple food allergies and eats nursery meals. I am very confident in the cook making my daughters food, she does an amazing job. All of the staff
know my children by name, even if they don’t work in their rooms and always greet them and say goodbye and are always smiley. I feel like my children are very well cared for at nursery and all of their needs are met.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely staff. They really care about babies and they try to adapt to each childs requirements. Variety of activities. My son loves going there every day, he really enjoys it.

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Current Review Score: 9.5 (9.526)

Overview of Review Score

The Review Score of 9.5 (9.526) out of 10 for CleverClogs Longwater is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.983 for CleverClogs Longwater is calculated as follows: ( (115 Excellents x 5) + (2 Goods x 4) ) ÷ 117 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.543 Points relating to the number of positive Reviews for CleverClogs Longwater is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 number of registered child places is 18.4. 10 Positive Reviews ÷ 18.4 = 0.543

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about CleverClogs Longwater

What is the Age Range of Children that CleverClogs Longwater accepts?

CleverClogs Longwater accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is CleverClogs Longwater Open?

CleverClogs Longwater is open: Monday 07:45-18:00, Tuesday 07:45-18:00, Wednesday 07:45-18:00, Thursday 07:45-18:00, Friday 07:45-18:00.

How many Children does CleverClogs Longwater have capacity for?

CleverClogs Longwater has capacity for a total of 92 Children.

How far is CleverClogs Longwater to the centre of Norwich?

4.1 mile(s) as the crow flies, distance by road may be significantly further.