CleverClogs Longwater

441 Dereham Road, New Costessey, Norwich NR5 0SG
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9.5 29 Reviews
  • CleverClogs Longwater, Norwich
CleverClogs nursery is a locally owned and incredibly proud private nursery located on Dereham Road with easy access to the A47, the hospital, University and the Longwater estate. They provide childcare for children from 3 months to 5 years, Monday to Friday, 8am to 6pm all year round, closing only for bank holidays.

Their philosophy is to provide a home from home environment, where children within their care are happy, safe and relaxed, ready to engage with their peers. They provide an enriched learning environment to help children learn and develop. They understand that parents are their child’s first educators and are crucial to children’s learning and development and as such, they value and encourage your input and strive to maintain a positive relationship.

The aim is to give each child the knowledge and confidence to progress to the national curriculum and provide you and your child with:

The best staff – A qualified, dedicated and enthusiastic team, who are continuously training, and are recruited for their empathy towards and understanding of children. Their aim is to provide for your children as they would their own, offering them with the best possible start to their learning.

The best environment – Allowing freedom to develop and structure for guidance, “grown-ups” for security and playmates for belonging. And, of course, a continually renewed range of educational toys and activities aimed at providing fun, stimulation and a sense of achievement, whilst maintaining that home from home environment.

The best nutrition – Freshly prepared meals by the cook using fresh products with varied menus catering for all dietary needs.

The best partnership – With whom to entrust the care of a child – one which recognises the primary role of the parent in childcare and is privileged to be chosen as the day carer, who realises the importance of two-way communication and values parental input and view.

Care Provided by CleverClogs Longwater

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Charlotte Goddard (Manager)
  • Number of Childcare Staff
  • 32
  • Total Places for Children
  • 92
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00
  • When Closed
  • Bank Holidays
  • Parking
  • The nursery has a private car park which has ample parking for parents/ carers to use.


Total of 29, showing 21-29
9.5

CleverClogs Longwater has a Review Score of 9.5 (9.526) out of 10, based on 10 reviews in the last 2 years. Over all time CleverClogs Longwater has 29 reviews.

Overall Experience

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  • 4
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Overall Experience  Overall Experience 5.0 out of 5

Cleverclogs is outstanding.


Since my daughter has attended, she has developed into a very clever little individual. They do so much each session which is structured to the particular age group and I know that my daughter enjoys going to her nursery sessions.


The staff are always friendly and

caring. Especially when my little girl is upset at drop off time.


My little girl is currently going up from the owl room to the squirrel's room and the owl's team have been brilliant in settling her into her new room at squirrels.


Thank you, in particular, to two staff in the Owl Team, who are brilliant with my little girl. you are both amazing.


I definitely would recommend Cleverclogs to my friends and family.


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Overall Experience  Overall Experience 4.0 out of 5

I took my son for a settling in session at the nursery, he enjoyed his time there, there were plenty of toys, space to nap and it looked like the perfect nursery setting.
It is, however, their routine that I wasn’t comfortable with, after snack time all of the children have to go outside, even though
it was cold and rainy it was a must, the majority of children were having loads of fun, including my son, but there was one boy crying, really crying that he wanted to go in for nearly the whole time spent out there, one staff lady was trying to comfort him, picking him up and telling him it would be time to go in soon, but then another younger member of staff with a big fur coat on tutted at the crying child as she walked past, said “not this again” and seemed annoyed at the child.

Reply from Charlotte Goddard, Manager at CleverClogs Longwater

Thank you for your feedback. As a setting, we value all feedback. We are pleased that the children were having lots of fun, and your son enjoyed his settling- in sessions in January with us. We are sorry that you did not raise other matters with us when we spoke on the phone. We do encourage the children to play in our lovely big garden in all weathers and engage in physical activities. Children wear weather appropriate clothing and enjoy splashing in puddles in their wellies or exploring nature trails in our Forest School area. Children can access our Squirrels room from the garden if they want to go inside. Our staff are passionate about providing nurturing and professional childcare at all times.


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Overall Experience  Overall Experience 5.0 out of 5

My children have been coming to Cleverclogs since they were a little under a year old and they have loved it. My oldest is sadly going to have to leave in September and it will be a very sad day for us all. The staff are warm and welcoming. They have really nurtured and helped my daughter in developing
her personal social skills. I'd definitely recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Due to change of work direction, I'm having to change childcare for my son who is 2 years old. He started Cleverclogs Day Nursery about 8-9 months ago. I was so nervous about him starting, but due to the fantastic care and attention he received, he settled in so lovely, without any problems. He has
built some great friendships with the staff and other children. It's very sad that he will be leaving. I couldn't have asked for much more from the team at Cleverclogs Day Nursery. They encouraged my son with his speech and his toilet training. He has built a lot of confidence. The staff and team have been brilliant at reporting back at the end of the day to what my son has been doing. I myself will miss the team as well. Thank you Cleverclogs Day Nursery and best wishes for the future.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly nursery. My son enjoyed every day he spent there and he learnt so much. He was always greeted with a smile and made to feel comfortable when he arrived. I felt reassured he was in good hands. Very flexible when I needed to change the days he was there, even when last minute.

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Overall Experience  Overall Experience 5.0 out of 5

I strongly recommend this nursery. The staff in the pre school room are fantastic. All four ladies are warm, friendly and most importantly, really care about the children. As well as meeting all my child's needs they have created a great learning environment and one which my child is excited to spend
time in each day. Any issues are dealt with in a quick and professional way.
We have visited many nurseries in the area and in my opinion CleverClogs is by far the best!

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Overall Experience  Overall Experience 5.0 out of 5

Both of my boys, age 2-4, have recently started at Cleverglogs nursery. I was very nervous at first as it was a lot different to our previous nursery. However, both my children have made such progress in such a short time. Staff are always keeping me informed on what has gone on that day and what
they have learnt.
Taking my boys to this nursery was the best thing I could have done.

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Overall Experience  Overall Experience 5.0 out of 5

My son attends Clever Clogs. Since joining the nursery he is now talking a lot more and understands a lot more. He loves this nursery and all the staff who care for him. The ladies in his class are all warm and friendly which made it easy for my son to bond with all of them. I highly recommend this
nursery to anyone who's considering placing a child here.

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Overall Experience  Overall Experience 5.0 out of 5

My eldest child went through the baby room, toddler room and preschool at Clever Cloggs and had a fantastic time there. So it's with no hesitation that we now entrust Clever Clogs with our 7 month old. The staff are all so friendly and really love the children. The cook is fabulous and the children
eat well as a result. They have well stocked rooms with lots of activities to stimulate the little ones. An all round very positive experience!

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Current Review Score: 9.5 (9.526)

Overview of Review Score

The Review Score of 9.5 (9.526) out of 10 for CleverClogs Longwater is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.983 for CleverClogs Longwater is calculated as follows: ( (115 Excellents x 5) + (2 Goods x 4) ) ÷ 117 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.543 Points relating to the number of positive Reviews for CleverClogs Longwater is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 number of registered child places is 18.4. 10 Positive Reviews ÷ 18.4 = 0.543

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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