We would highly recommend the nursery, it's a great place for developing social skills
Lewis W (Father of Child)
Our daughter has had a great start and is now ready to start school
L M (Mother of Child)
The key workers are very informative and know the children well. Thank you for all your hard work
S G (Father of Child)
Bright Horizons Bury St Edmunds Day Nursery and Preschool has a Review Score of 9.4 (9.448) out of 10, based on 10 reviews in the last 2 years. Over all time Bright Horizons Bury St Edmunds Day Nursery and Preschool has 64 reviews.
Review from L O (Mother of Child) published on 19 August 2022
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Review from Sally D (Mother of Child) published on 25 April 2022
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Review from E B (Mother of Child) published on 23 March 2022
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Review from Katie S (Mother of Child) published on 16 March 2022
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Review from Martyn A (Father of Child) published on 5 October 2021
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I would thoroughly recommend both the staff and the
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Review from A K (Father of Child) published on 10 September 2021
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Review from Rachel M (Mother of Child) published on 10 March 2021
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Review from Natasha N (Mother of Child) published on 4 March 2021
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Review from Tiffany C (Mother of Child) published on 4 March 2021
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Review from Sally L (Mother of Child) published on 1 March 2021
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Review from Louise D (Grandmother of Child) published on 20 December 2019
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Reply from Joel at Bright Horizons Bury St Edmunds Day Nursery and Preschool
We are sorry to hear of this. The safety and wellbeing of the children in our care is our number one priority, and we are committed to working with parents to find the best solution in supporting their child’s individual needs.
We would like to discuss your concerns with you further, so if you could please email your contact details to ukcomplaints@brighthorizons.com then we will follow up with you promptly.
Kind regards,
Bright Horizons.
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Review from Lewis W (Father of Child) published on 3 September 2019
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Review from Jessica D (Mother of Child) published on 31 July 2019
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Review from H H (Mother of Child) published on 31 July 2019
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Review from Jo C (Mother of Child) published on 31 July 2019
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Review from S G (Father of Child) published on 31 July 2019
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Review from L M (Mother of Child) published on 31 July 2019
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Review from H D (Mother of Child) published on 26 July 2019
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Review from Richard H (Father of Child) published on 2 August 2018
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Review from Jenny O (Mother of Child) published on 2 August 2018
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The Review Score of 9.4 (9.448) out of 10 for Bright Horizons Bury St Edmunds Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.933 for Bright Horizons Bury St Edmunds Day Nursery and Preschool is calculated as follows: ( (113 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 120 Ratings = 4.933
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.515 Points relating to the number of positive Reviews for Bright Horizons Bury St Edmunds Day Nursery and Preschool is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 number of registered child places is 19.4. 10 Positive Reviews ÷ 19.4 = 0.515
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
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Job Title: Nursery Manager
Joined: 2005
Rebecca has been a Nursery Practitioner for 20 years.
She qualified early on, gaining her NNEB and has continued to update her training throughout this time.
She has a Level 4 qualification in Childcare and Education.
She has always worked in the private sector and is experienced in all areas of development with children aged 0-8 years. Although being a manager of a busy setting is challenging and rewarding, Rebecca's favourite time of day is spending time with the children, be it joining them for lunch or taking small groups to the local swimming pool.
For the last 14 years, Rebecca has been in senior Nursery positions and has been involved in the setting up of two purpose-built nurseries.
Rebecca has said that she prides herself on the strong, professional and loyal staff team that they have built up at Tassel Road Day Nursery.
Job Title: Deputy Manager
Joined: 2005
I started working in childcare in 1999 as a modern apprentice and gained my level 2 in Childcare and Education. I completed my Level 3 in 2001 and I started working with preschool children and moved into a Deputy Manager Role two years later. I joined Tassel Road Nursery in 2005 and three years later I qualified as a Level 4 practitioner.
I am also qualified Accredited SENCO completing my training in 2008. This role involves supporting children who require additional support within the nursery.
I enjoy spending time in all areas of the nursery, especially with the babies. I am passionate about supporting children on their journey of discovery and I have two children of my own.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Bury St Edmunds Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Bury St Edmunds Day Nursery and Preschool has a Platinum Service – more info.