Daisychain Childcare Reviews (3)
Daisychain Childcare has a Review Score of 7.9 (7.927) out of 10, based on 1 reviews in the last 2 years. Over all time Daisychain Childcare has 3 reviews.
Review from Sadie M (Mother of Child) published on 10 October 2023
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5.0 out of 5
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Review from Edita D (Mother of Child) published on 5 December 2017
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2.0 out of 5
Although most of staff seems to be nice, it really does seem that they come in to have a nice time rather than run around kids trying to give the best care to them that they can.
Also
I have seen other girl in babies room constantly walking with massive snot and no one bothered ever to wipe it of her nose. To me – it is child’s neglect.
So basically, yes, your child will most likely be in one piece by the time you collect it, but nurses seems to have no genuine sympathy to check if child is dressed well, cold, snotty etc. They do change nappy. And will most definitely smile when you collect child trying to point out that they did very well regardless of the fact that perhaps they were freezing half day.
Reply from Karen Keen, Nursery Manager at Daisychain Childcare
We are sorry that you felt the need to leave such a review when issues had only been raised with us the same day and nothing prior to that. It would have been nice if we could have met and discussed the issues but due to your work commitments you declined.
Picking up on your point that staff seem to come in for a nice time, I agree staff do come to have a nice time because they truly love their jobs and make sure that children have fun whilst learning through play.
Some things may need to be updated and this will be done in due course as plans are currently in place for improvements. This however does not impact on the care that is given to every one of the children who attend our setting. You may be aware from recent news stories that Nurseries are grossly underfunded by government at present and expected to offer 15 and 30 hour funded places to children which has led to many nurseries in the local area closing down.
The point where you say a child was constantly walking around with a snotty nose is difficult to comprehend when we have a high ratio of staff to children and I know that none of the staff would ignore a child with a runny nose. Children often have a cold and a small sneeze can lead to a sudden explosion of mucus. Children are prone to illnesses in the nursery environment the same as when children go to school as they have close contact with other children throughout the day. We encourage hygiene among the children by asking them to wash their hands after using the toilet and before eating as well as encouraging them to use a tissue when they have a cold. I can assure you that no child is at harm of neglect and this is very unfair to accuse us of this. We currently have 50 happy parents whose children thrive from the care and learning experiences they gain here.
You have also mentioned the temperature of the rooms. These are monitored throughout the day by taking readings of the temperature to make sure children are comfortable. Children are dressed in suitable outdoor clothing for outside and we ensure the rooms are warm when they come in. During colder weather children are taken out for shorter periods.
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Review from Caroline B (Mother of Child) published on 30 November 2017
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5.0 out of 5
The staff are always happy and it is evident
Reply from Karen Keen, Manager at Daisychain Childcare
Thank you for your lovely comments. It is very much appreciated.
Facilities / Outside Space
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Staff
Food / Nutrition
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Value for Money
Overview of Review Score
The Review Score of 7.9 (7.927) out of 10 for Daisychain Childcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Daisychain Childcare is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.094 Points relating to the number of positive Reviews for Daisychain Childcare is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 number of registered child places is 10.6. 1 Positive Reviews ÷ 10.6 = 0.094
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.