Mama Bear's Day Nursery (Fishponds)

Thicket Avenue, Hillfields, Fishponds, Bristol BS16 4EH
Submit a Review
9.7 82 Reviews
  • Mama Bear's Day Nursery (Fishponds), Bristol
Mama Bear's Day Nursery (Fishponds) has designated areas for babies, toddlers and pre-school children, making for an age-appropriate environment to suit each stage of children's development. The nursery is passionate about providing a quality service that is also affordable. Their new flexible sessions and term-time places are designed to give local parents more childcare options.

Supporting parents with their busy routines, all policies are family friendly and there are longer opening hours. This provider is well-known in the region for its range of vibrant facilities.

Show Mama Bear's Day Nursery (Fishponds) on the Map

Care Provided by Mama Bear's Day Nursery (Fishponds)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Adam Lovell (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 45
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Mama Bear's Day Nursery (Fishponds) Reviews (82)

Total of 82, showing 1-20
9.7

Mama Bear's Day Nursery (Fishponds) has a Review Score of 9.7 (9.674) out of 10, based on 9 reviews in the last 2 years. Over all time Mama Bear's Day Nursery (Fishponds) has 82 reviews.

Overall Experience

  • 68
  • 13
  • 1
  • 0
  • 0

Date Published

82
0
3
9
73

Review from Elly S (Mother of Child) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little girl's first 5 months at Mama Bear's Fishponds have been fantastic!
The staff here have been incredible in helping her settle in and making her feel right at home. It's clear she's thriving with them and loves her 3 days a week here, as she practically leaps out of my arms and into theirs
on arrival and is always smiling and laughing when I pick her up.
The daily updates on the app were a lifeline in the beginning, offering reassurance during those early days. Now, they're a lovely peek into all the fun-filled activities... From painting and colouring to bug hunting and gardening, and that's just the past few weeks. While some might think nurseries don't do much in baby rooms, this place proves them wrong.
Overall, we're thrilled with our choice of nursery. It's become a place where our daughter flourishes, thanks to the caring and dedicated staff. Thanks to the manager and everyone else for making her time here so special!

Reply from Adam Lovell, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for such a heartwarming review of the nursery. We are so happy that you and your daughter have enjoyed your time with us so far. Here's to many more months!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from E D (Mother of Child) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would be very happy to recommend Mama Bear's Day Nursery (Thicket Avenue) to other parents. Our daughter started the nursery in the baby room and is now in preschool. This is the only nursery setting that we have experienced and we feel so lucky to have got a place for our daughter here. As she has
grown up, the team at Mama Bear's have helped our daughter to grow in confidence. She has been encouraged and supported to develop key practical skills, which has really helped with transitional phases, such as potty training. The staff clearly put a huge amount of work into the range of creative and educational activities. We receive regular updates and communications about our daughter's development and feel confident that she is being prepared in the right way for school. Our daughter always skips into nursery with a smile on her face and talks about nursery fondly while at home. Thank you!

Reply from Adam Lovell, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you so very much for your lovely review. We appreciate that all of the hard work has been noticed and your daughter enjoys all of the time that she spends at nursery.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Constantin P (Father of Child) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely team! My daughter loves it there and that’s all that matters. They’re very caring and she always leaves there with a smile on her face. I would definitely recommend this nursery to anyone. Thank you.

Reply from Adam Lovell, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your loving review! We pride ourselves on our care at the forefront.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from J W (Mother of Child) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have had experience with five early years settings and we couldn’t be more pleased with how wonderful Mama Bear's Day Nursery, Thicket Avenue have been. The staff in the baby room show such care and attention to detail with our son. Despite him only attending the setting one day a week,
they know him extremely well, catering to not only his needs but his interests too. He loves the adults at the setting and they go above and beyond to share his learning with us through snapshots. Leadership seems extremely strong here and communication is excellent. We would wholeheartedly recommend this provision!

Reply from Adam Lovell, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your wonderful review! We hope you continue to be this happy as your son transitions his way through the age groups within the setting.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Lauren R (Mother of Child) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Brilliant nursery! They are really supportive with my son and have helped him settle in really well. They are kind and caring and take everything I say into consideration. They have fun and educational activities which help the children develop in lots of different ways.
So, happy and confident when
dropping my son off knowing he will be cared for and well looked after as well as will have a fun day.

Reply from Adam Lovell, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your delightful review of us! We take pride in making sure that nursery is both aimed towards development but first and foremost, is a fun experience for every child that attends.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Marie H (Mother of Child) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had two of my children attend this setting, they are amazing, have been extremely supportive and friendly and have been helpful to me when I have emotional and stressful times. The staff are extremely helpful and caring and would recommend to any parent looking for a setting where they would
feel supported and provided with any help with any issues they may be struggling with.

Reply from Adam Lovell, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your supportive review of our setting! We will continue to operate an open-door policy to all parents to ensure that any that have anything that they wish to discuss, have the opportunity to do so.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Valentina C (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loving it going to Mama Bear's Nursery in Hillfield the amount of activities they do is amazing. He loves the fresh food he can have and the fact that the staff working there is always happy and smiley. I recommend it to everyone I know.

Reply from Adam Lovell, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your wonderful review! We are delighted that your child loves coming to nursery and we will continue to help him meet his full potential as he grows older!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Pete T (Father of Child) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A well set-up nursery with plenty of outdoor space in which the children spend good amounts of time. The staff are excellent, take a real interest in my children and are spoken about fondly by them when at home. The variety of activities they undertake day-to-day is great, and the communication from
the nursery staff and managers has always been very good. They make good use of the app to keep you informed.

Reply from Adam Lovell, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your lovely review Pete!
We are so happy that your children enjoy nursery and we will continue to provide them with the best of care as they prepare for the next step in their education.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from J W (Mother of Child) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mama Bear's welcomed our child when we moved to the area. The new management is friendly and chatty at drop-off and pick-up. The app used for food, nappy and activities is really helpful in understanding how our child is doing.

Reply from Adam Lovell, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you so much for the positive review, we hope that you continue to feel this way whilst your child works their way towards school.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S C (Mother of Child) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Mama Bear's to care for our firstborn and were very impressed from the point of our initial viewing. The nursery itself is lovely and spacious, with a great outdoor area.
Our child has always been very happy attending, sleeping and eating well and they have come on leaps and bounds with their
development. We enjoy receiving regular updates via the app each day they attend.
The staff are, at times, a little reserved with us as parents but most importantly they are fantastic with the children and we feel confident our child is in safe, caring hands. They always listen to any updates regarding care and take them on board.

Reply from Kirsty, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your feedback and your continued support.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S O (Mother of Child) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I drop my children at nursery in the morning to collection time in the afternoon, I know that they are in a caring and nurturing environment. The staff always greet us with a smile and are positive and supportive of the children in their care. Both children have hugely developed since
attending.
5 stars all around!

Reply from Kirsty Alloway, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your feedback and your continued support.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from K T (Mother of Child) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care that our children receive at Mama Bear. The staff genuinely care about them and their development, and we receive regular updates on their progress and the fun activities they have been doing.
We also appreciate the efforts of the manager to keep things running smoothly
and how understanding they are of our family circumstances.

Reply from Kirsty Alloway, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your feedback and your continued support


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Craig S (Father of Child) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mama Bear's have been so accommodating to us in the last five months. Our 1-year-old child had to be put into child care at the last minute as our previous carer fell ill right before my wife was to return to work. Obviously, we were extremely nervous, however, we were quickly put at ease. The staff
have been nothing but lovely and are always available to talk about our child's progress and development. Our child has come on leaps and bounds, not only becoming more confident with other children and adults, but also with his motor skills and speech. The nursery provides meals and regular updates via the Parents App, giving you everything from nappy updates to photos of their activities during the day. We couldn't be happier with the nursery and feel it is one of the best decisions we have made.

Reply from Kirsty Alloway, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your feedback and your continued support


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Carla A (Mother of Child) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two of my sons have attended this nursery, all of the ladies are really kind and lovely.
My youngest had the most amazing leavers presentation which made us both extremely happy.
I am truly grateful to the ladies here for their hard work throughout the year.

Reply from Kirsty Alloway, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your fantastic review of our setting. It's been an enjoyment having both children here with us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A R (Mother of Child) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn’t be happier with the care our son receives at at Mama Bear's Thicket Avenue. He’s been attending for a year and we’ve seen him come on leaps and bounds in play, concentration and interest in adult-led activities. He’s a smart, ‘spirited’ boy and can be a pickle - always able to sniff out
and cause mischief but this has always been handled with humour and addressed with him in the same way we would and they have nurtured the personality. He constantly tells us how he loves the staff, his friends and Mama Bear herself (not so great when he kisses any Mama Bear's sign he can reach, including on cars, when we’re out and about). He’s happy, he’s learning and he is being excellently cared for. I remember being very nervous about starting him at nursery, this being the first time he’d been outside of family care ever but I have zero reservation about sending our baby there when I go back to work. Couldn’t recommend it enough!

Reply from Kirsty Alloway, Nursery Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your fantastic review for our setting - we are thrilled that your son enjoys his time with us so much and we look forward to welcoming his brother along soon.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from B J (Father of Child) published on 24 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little one went here from the age of 6 months to 2 years. We couldn't have had her in a better nursery or being looked after by better people. Her development during her time there was amazing and the support and care shown by staff was beyond, even now the manager still helps with support and advice
when needed. Our child was always happy to be there and seemed to be growing and learning at rate faster than we thought which is thanks to everyone at Mama Bears and their dedication to the children. All the team are great not just with the children but with the adults as well and all of us will miss them.

Reply from Kirsty, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your lovely review, so pleased to hear the fab feedback. We miss you all and wish you all the best. Hopefully, she will enjoy her new nursery as much as she did here. We love all the updates and are always happy to help.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Layla B (Mother of Child) published on 9 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my youngest has started Mama Bears Thicket Avenue he’s come on leaps and bounds. He’s doing really well with his potty training thanks to the help of the staff. He really enjoys nursery and he loves the staff. They are really helpful and caring. He thoroughly enjoys going and I can’t fault the
staff. I would highly recommend to anyone thinking of sending their child here. We enjoy all the pictures and videos of what he’s doing in school and it’s great to see him having a fun time. If I have any issues I know the staff will be approachable and understanding. My son does have a bit of a tantrum going into school on the odd occasion but the staff were amazing at directing his attention to something else and making him feel more comfortable.

Reply from Kirsty, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your fantastic review. The team will be delighted to hear how happy you are.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from J T (Father of Child) published on 11 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My eldest boy has come here since he was one and loves it here. Everytime we drop him off he runs in with a smile and when we pick him back up. He has a great connection with staff members and I get regular updates on his goings-on during his day. Since joining his learning and confidence has really
soared. His younger brother will shortly be joining him in the new year and I’m sure he will love his time here just as much! Thank you everyone at Mama Bear's Fishponds.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your fantastic review for Mama Bear's Fishponds - we are thrilled that your son enjoys his time with us so much and we look forward to welcoming his brother along soon.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Laura B (Mother of Child) published on 18 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My babies love going to nursery and have been extremely comfortable there from day one; they both love the adults there and are excited to see them each morning. I get updates regularly throughout the day with pictures of them having fun, which is nice to see, and they are always happy, which is a reflection
of the lovely staff and setting.

Reply from Kirsty Alloway, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your lovely review; we are glad you are happy with the element of care we give - both children are always happy.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Vicky A (Mother of Child) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves it there! The staff are always kind, caring, and welcoming. The nursery manager is always very helpful and deals with any enquiries promptly. My daughter has made a real bond with her keyworker. Love seeing her daily updates, and how happy she is there. Thank you.

Reply from Kirsty Alloway, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your lovely review, we are glad you are happy with the element of care. Your daughter is settling in really well.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.7 (9.674)

Overview of Review Score

The Review Score of 9.7 (9.674) out of 10 for Mama Bear's Day Nursery (Fishponds) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Mama Bear's Day Nursery (Fishponds) is calculated as follows: ( (86 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 106 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Fishponds) is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 number of registered child places is 9, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Mama Bear's Day Nursery (Fishponds)

What is the Age Range of Children that Mama Bear's Day Nursery (Fishponds) accepts?

Mama Bear's Day Nursery (Fishponds) accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Mama Bear's Day Nursery (Fishponds) Open?

Mama Bear's Day Nursery (Fishponds) is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Mama Bear's Day Nursery (Fishponds) have capacity for?

Mama Bear's Day Nursery (Fishponds) has capacity for a total of 45 Children.

How far is Mama Bear's Day Nursery (Fishponds) to the centre of Bristol?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Mama Bear's Day Nursery (Fishponds) to verify any information. View our terms and conditions. Mama Bear's Day Nursery (Fishponds) has an Enhanced Service – more info.