Mama Bear's Day Nursery (Fishponds)

Thicket Avenue, Hillfields, Fishponds, Bristol BS16 4EH
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9.7 82 Reviews
  • Mama Bear's Day Nursery (Fishponds), Bristol
Mama Bear's Day Nursery (Fishponds) has designated areas for babies, toddlers and pre-school children, making for an age-appropriate environment to suit each stage of children's development. The nursery is passionate about providing a quality service that is also affordable. Their new flexible sessions and term-time places are designed to give local parents more childcare options.

Supporting parents with their busy routines, all policies are family friendly and there are longer opening hours. This provider is well-known in the region for its range of vibrant facilities.

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Care Provided by Mama Bear's Day Nursery (Fishponds)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Adam Lovell (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 45
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Mama Bear's Day Nursery (Fishponds) Reviews (82)

Total of 82, showing 41-60
9.7

Mama Bear's Day Nursery (Fishponds) has a Review Score of 9.7 (9.674) out of 10, based on 9 reviews in the last 2 years. Over all time Mama Bear's Day Nursery (Fishponds) has 82 reviews.

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Review from Holly B (Mother of Child) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mama Bear's preschool has been such a great learning journey for my daughter, she's created such a lovely, special bond with her key person and their relationship makes her time at preschool so much more pleasurable as well as making friends and spending time with other members of staff. I don't have
one particular time where something has happened to write a review about but on the days my daughter goes to Mama Bear's she grows with confidence, is happy to be there and the whole team of staff is so very welcoming, polite and update the e log app regularly so you can see and read how your child's day is going etc.

Reply from Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your wonderful feedback. We are glad you are happy with the care we provide at our nursery :)


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Review from Kevin M (Father of Child) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We get daily updates with pictures of our son's progress. The captions associated with the images tell us how he is doing and the progressive learning relationship he has with his teachers. Friendly staff and adequate facilities to encourage play.

Reply from Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your wonderful feedback. We are glad you are so happy with the care we provide and your child enjoys his time at nursery.


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Review from Rachel M (Mother of Child) published on 22 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this nursery highly enough!
My child has settled in so well, the care he gets in the baby room is outstanding and they take the time to know him and his personality and nurture his needs.
The feedback every day is great, plus the added benefit of the online eyLog system is great
as I get a diary of his progress and what he is up to with pictures and comments.
Best decision I made was to change his nursery to this one.
Thanks, Mama Bears!

Reply from Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your wonderful feedback. We are glad you are so happy with the care we provide and your child enjoys his time at nursery.


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Review from Daniela A B (Mother of Child) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son settled down faster than I thought. The settle down sessions helped him a lot. During his firsts sessions at the nursery, he spent all the time with the same person and that helped him to settle down better. Now, after 2 months (attending just once a week), he is completely settled. Every time
he goes, he does different activities and I noticed he is more sociable than before.

Reply from Kirsty, Nursery manager at Mama Bear's Day Nursery (Fishponds)

Thanks for your lovely review, we are happy that your child has grown in confidence since attending our setting and has become more sociable with all the other children within the room.


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Review from Lucy S (Mother of Child) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would really recommend considering sending your children to Mama Bears Thicket Avenue. Since the first visit, I have found the staff really friendly and they have been all fantastic with my son. I really like the eyLog app which allows us to see the activities my son takes part in and how they link
to the early years learning. My son really enjoys the outside space and being close to a library and small park means they have even more resources at hand.

Reply from Kirsty, Nursery manager at Mama Bear's Day Nursery (Fishponds)

Many thanks for your lovely review, we are happy you like receiving our online Eylog updates of your child's time at nursery on a daily basis of them attending nursery.


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Review from Julie F D (Mother of Child) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Mama Bear Nursery in Fishponds for about a year. She settled in very easily and is always happy going there. I love the location - nestled in a park - which gives it a very tranquil environment. The staff are all so lovely and caring and I would wholeheartedly recommend
it to anyone looking for gentle and supportive childcare.

Reply from Kirsty, Nursery Manager at Mama Bear's Day Nursery (Fishponds)

Many thanks for your lovely review, we are glad you are pleased with the support and care your child is receiving from our staff here at Mama bears.


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Review from Laura S (Mother of Child) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with how my child is getting on at Mama Bear's Day Nursery (Fishponds). He always participated in a wide range of activities and lots are specifically linked to his interests! Love the e-log app, I can always see from the photos he is happy and well cared for which is very reassuring.

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Review from Staurt P (Father of Child) published on 9 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place. My daughter loves it. All the people very friendly and they always keep you well informed and up to date with what is going on.

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Review from Bryony B (Mother of Child) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute we went to visit the nursery, the staff were both friendly and professional. It was so nice to see how happy the children were in the nursery surroundings.
We are kept up to date with how our daughter is progressing and hitting certain milestones.
It's fab to see our daughters photo
and smile on her face whilst at Mama Bear's, Thicket Avenue.

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Review from Salma M (Mother of Child) published on 6 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They've brought out the confidence of my children which has made them grow into confident babies, they are always soo helpful and understanding. They always go the extra mile with the children and have fun activities going on for them. For example, a lot of nurseries don't bother with world book day
but they always make an effort.

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Review from Mairita P (Mother of Child) published on 6 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely environment with caring staff. I like the activities that they vary allowing children to find their favourite things and games the enjoy most. The programme integrates children within different cultures, environment and situations.
The staff is very polite , kind and supportive.
I like the
fact you that the nursery is off the main road and right next to a park.
I would recommend this nursery to my friends and colleagues who have small children.

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Review from Pragnesh S (Father of Child) published on 3 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very close to where I live is one of the main aspects of this nursery,
Staff is very qualified, friendly and helpful.
They always met our expectation
I can see their constant effort keeping my son engaged and active,
they regularly do a variety of events to keep kids educated and entertained.
Well
done team mama bears at thicket avenue, keep up the good work.

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Review from Marc R (Father of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two daughters, one that was very sad to leave after 2 years here and another who is just starting her second.


This nursery is excellent. From the leadership team that always have time for you, your assigned key worker and the team at grass roots level, they always offer a smile and help. The

most important aspect for me is the genuine pastoral care offered: just magic!


Examples, the baby room early years educator was genuinely sad to see my youngest daughter leave her room as she grew up and my daughter misses her! Previously, the pre-school educator had such a positive role model role for my eldest daughter. This attitude also goes right up to the manager and her team, who for example welcomed us as friends at Bristol Zoo when we visited with the nursery.


They provide detailed observations and they all genuinely care about their children. I was reticent to leave my daughters and not take them to my place of work, a private school. But I don't regret this choice, I am constantly reminded of how well they are looked after and how they develop!


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Review from Emma C (Mother of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery with great staff. My daughter loves going to nursery and always has lots to say when she comes home. The staff are lovely and friendly and do their best for the children. Would highly recommend this nursery.

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Review from Patricia B (Mother of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of my children have attended Fishponds Mama Bears. All staff are kind, friendly and understanding. Also willing to go out their way to support me if needed. All my children get on with all the staff and have settled well in the nursery.

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Review from Kayleigh Y (Mother of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely can't rate this nursery enough! My daughter has really improved in so many different ways since starting here. The staff are great and so friendly and helpful. Really happy mother! Well done Mama Bears for excellent service! Keep up the good work!

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Review from Sadie O (Aunt of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My niece attends the nursery and absolutely adores her time spent there! She always has lots to talk about when I pick her up, from the fun and imaginative activities she's participated in, the friendly staff who play with her and make her feel safe and at home. The children who she's played with and
made friends with that day and the new educational songs she's been taught (which get stuck in my head hearing them at home), right up to what she's had to eat that day and now wants me to make at home.
I couldn't recommend it anymore. They've made her feel very welcome and part of a little family. I feel content in knowing she's well looked after and enjoys herself so much. She's really come out of her shell since joining!
I'd strongly recommend others to consider this nursery for their children.

Reply from Emma Cumming, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your wonderful feedback. We are glad you are so happy with the care we provide and your niece enjoys her time at nursery.


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Review from Jess S (Aunt of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nephew attends Mama Bears Day Nursery Fishponds and really enjoys his time there. I enjoy going to see him after his nursery session and listening to everything he has done. My nephew gets along with all staff and has lots of friends. He always comes home telling me about all the different messy
play he has played with and really enjoys the outdoor environment. I would recommend this nursery with a 5-star rating.

Reply from Emma Cumming, Manager at Mama Bear's Day Nursery (Fishponds)

Thank you for your wonderful feedback.The children love messy play.


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Review from Emily H (Aunt of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My niece has attended this nursery since she was 9 months old. She loves coming to nursery and always comes home talking about her day. The staff are always extremely friendly and welcoming when I come to pick up my niece.

Reply from Emma Cumming, Manager at Mama Bear's Day Nursery (Fishponds)

Thank You for your great feedback. we are glad you are happy with your nieces time at nursery.


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Review from Dean R (Father of Child) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is loved by lots of happy children and parents. My son loved going in every morning and starting the day with a warm welcome from the staff and then getting stuck into the messy play areas. He loved the outside area and it was so hard trying to get him to go home. Staff at this nursery
work hard to make parents happy to leave their children, even when the child is upset, there's always someone on hand to comfort your child so you know when you're home they're in the best hands. I wouldn't take my child anywhere else.

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Current Review Score: 9.7 (9.674)

Overview of Review Score

The Review Score of 9.7 (9.674) out of 10 for Mama Bear's Day Nursery (Fishponds) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Mama Bear's Day Nursery (Fishponds) is calculated as follows: ( (86 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 106 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Fishponds) is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 number of registered child places is 9, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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