Kiddi Caru Day Nursery and Preschool Hengrove

691-693 Wells Road, Hengrove, Bristol BS14 9HU
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9.8 40 Reviews
  • Kiddi Caru Day Nursery and Preschool Hengrove, Bristol
Kiddi Caru Day Nursery and Preschool Hengrove offers childcare and early years learning to children aged from three months up to the age of five.

Staff at the nursery are passionate about early years learning and do their utmost to build resilience and independence in the children they care for.

They are highly qualified and are warm and nurturing ensuring the children in their care feel happy and safe.

Children are supported in their early years learning journey so they are confident when they make the next big step into life at primary school.

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Care Provided by Kiddi Caru Day Nursery and Preschool Hengrove

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Cassandra Needle (Manager)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 68
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking

  • Car Park on the entrance of the gate for Families and Visitors.


Kiddi Caru Day Nursery and Preschool Hengrove Reviews (40)

Total of 40, showing 1-20
9.8

Kiddi Caru Day Nursery and Preschool Hengrove has a Review Score of 9.8 (9.808) out of 10, based on 17 reviews in the last 2 years. Over all time Kiddi Caru Day Nursery and Preschool Hengrove has 40 reviews.

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Review from C C (Mother of Child) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my daughter has joined the nursery she has come on in leaps and bounds learning and growing everyday.
The staff are fab and make you feel at ease even when you have a upset child at drop off.

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your review of Kiddi Caru Day Nursery and Preschool Hengrove. We are so glad to hear that you enjoy our team and that we can ease a difficult drop off time - we know it feels horrible walking away from your upset child! It is also lovely to hear that you have noticed such a huge difference in her development and growth, our wonderful team is dedicated to providing exceptional childcare and education to each child and is genuinely invested in them!


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Review from Jade G (Mother of Child) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not be happier with our nursery experience so far. Our son had just turned 9 months when he started here in Sept and as a first time mum feeling quite anxious and emotional at the thought of leaving him for me to return to work, I needn't have been as he is absolutely thriving here and the staff
are out of this world. Our son has just moved on from the Baby room to the Toddler room and after a small adjustment period he is loving the new setting. We have already booked our place for our daughter who will be joining him later this year at Kiddi Caru Hengrove! We feel so incredibly lucky that this nursery is on our doorstep and that we were able to secure spaces here as I know it's become very challenging for parents to find childcare recently so we are really grateful to have found such a gem of a nursery, he absolutely loves the staff there and we love the updates on the app (would love more of those!) that let us know how he's getting on and what skills he's learning. So happy!

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your review of Kiddi Caru Day Nursery and Preschool Hengrove. Choosing a childcare provider and leaving them in the care of others can be a difficult process for both mom and child - our team are very aware of this and are so grateful you have chosen us. We love that we can help you through the transition and are genuinely invested in your son's well-being, education and development. We look forward to welcoming your daughter and being a part of her Early Years journey too!


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Review from Joe C (Father of Child) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently moved our son to this nursery and in the short time he has been here we have already seen a massive change in his communication and what he is able to do. The staff have all been amazing and helped him to integrate very quickly. Their communication with us on how each day has gone and his
overall development has also been great.

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your of Kiddi Caru Day Nursery and Preschool Hengrove. We're so glad your son has transitioned well and you have already noticed positive changes in his development! We are so proud of our amazing team and their dedication to the care, well-being and development of each child in their care - as well as to their communication and handovers with parents!


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Review from Martin W (Father of Child) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is thriving at Kiddi Caru Hengrove, thanks to the wonderful staff - she loves going in and always has stories of the fun activities she gets up to.
The nursery is excellent at providing daily updates, along with photos and videos.
The staff's passion, enthusiasm and diligence is ever
present and I couldn't be happier with the setting.
I would wholeheartedly recommend that any parent send their child here.

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your feedback on Kiddi Caru Day Nursery and Preschool Hengrove! We are so pleased to hear your daughter is thriving and you are happy leaving her in our care. Thank you for your review and we will continue striving to always provide the best childcare and education for your child!


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Review from E W (Mother of Child) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The incredible staff truly set this nursery apart. They are kind, personable, and genuinely care about my daughter's well-being. We receive regular updates not only from her key worker but also from nursery management, which keeps us well-informed. My daughter loves everyone at the nursery and is thriving
in their care. I'm confident she's growing and developing in such a supportive environment. We couldn't be happier!

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your review on Kiddi Caru Day Nursery and Preschool Hengrove! We are so glad that you and your daughter are having such a wonderful time with us! We strive to provide the best possible childcare and early years education - hearing that your daughter is happy and developing affirms why we do what we do.


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Review from Hannah L (Mother of Child) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be more happy with the support and care that we have received for my son. He started in January aged 6 months and the team - especially the staff - are just amazing. They really care about the children, and I am so certain that my son is having a wonderful time when he goes.
Really, I couldn't
be more pleased with everyone at Hengrove - the support we get through the app is excellent, regular updates and good information on some of the activities he is doing. Thanks again to all the staff for being so wonderful!

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery and Preschool Hengrove

Hi there, thank you so much for your positive review of Kiddi Caru Day Nursery and Preschool in Bradley Stoke, Great Park Road. We are thrilled that you are happy with the support and you and your son has received at our nursery. We pride ourselves on providing the best possible care for our families and do our best to keep you updated on your child's progress at nursery.


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Review from Georgia P (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kiddi Caru Hengrove are fab! My daughter absolutely loves attending and looks forward to her days with her teachers and friends. She comes home singing new songs, singing along, and a much more varied diet due to being introduced to new food and thriving there.
Her teachers are brilliant, and always
go the extra mile to let us know how she is getting on and how her days have been.
So pleased we chose Kiddi Caru Hengrove!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery and Preschool Hengrove

Hi, thank you for taking the time to leave a review. Children enjoy stimulating activities throughout the nursery day which provide plenty of fun and engaging learning opportunities. Our qualified nursery chef serves up tasty and nutritious meals which are packed with a variety of delicious flavours to encourage children to try new foods.


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Review from K B (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has improved steadily over recent months following the takeover by the group and new branch management. The management is far more reasonable and welcoming. Staffing levels have improved, with new staff being enthusiastic and great with the children. The food is well received by my child,
and the activities are varied and engaging.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery and Preschool Hengrove

Hi, thank you for taking the time to leave a review. Our friendly, enthusiastic team provide stimulating activities throughout the nursery day, which allow them to develop important skills whilst having plenty of fun. Children enjoy a variety of tasty, nutritious meals prepared by our qualified chef which are packed with delicious flavours.


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Review from Diana K (Mother of Child) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter's first week in the nursery was really great! The staff were very kind and mindful in getting her settled in and answering all my questions. Their efforts were much appreciated.

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for leaving Kiddi Caru Day Nursery in Hengrove such a lovely review. We are really pleased that your little one has settled into nursery well and is enjoying her time here. We pride ourselves in our knowledgeable and enthusiastic staff and we are so glad that their efforts have been noticed by our families. Thank you.


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Review from F A (Mother of Child) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this setting for the past two years. He absolutely loves it and is always talking about his friends, the staff and what they’ve been doing. As a parent, I’ve been incredibly impressed with the management and the rest of the team. All of the children seem happy and content and
they are exceptionally caring towards the children. I’ve asked their advice on several occasions and they’ve gone out of their way to help. I know we will both be very sad when the time comes to move up to primary school.

Reply from Jenny Phillips, Nursery Manager at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you so much for your wonderful feedback, this will be shared with the staff team. We will be sad to see you leave too but wish you all the best!


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Review from R P (Mother of Child) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child loves attending this nursery and runs off happily each time she goes. The staff are friendly and welcoming and always on hand to answer any questions. I’ve only given four stars as the app seems very hit-and-miss. Sometimes I receive lots of updates then it seems nothing apart from lunch for
a week or two. Would love to see more pictures and videos of the time my child is there.

Reply from Jenny Phillips, Nursery Manager at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your feedback! I will pass on your feedback to the staff!


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Review from Laura T (Mother of Child) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our children have been going to this nursery for 2 and a half years and have recently increased their hours.
They love going to nursery and talk about the staff and children at home.
They often play 'nursery' at home so it's safe to say they absolutely love it.
Recently on pick-up, they have been
asking why I've been picking them up so quickly as they have been having fun.
The staff at the nursery are lovely everyone is so friendly and always willing to help with anything needed.

Reply from Jenny Phillips, Nursery Manager at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your lovely feedback, we are glad your girls love nursery! I will pass your feedback on to the staff team!


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Review from Bavei H (Mother of Child) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son enjoys attending the nursery. The staff are excellent, really friendly and caring. I can’t be any happier thanks to the hard-working staff. Thank you Mama Bears Hengrove for looking after my son, will recommend it.

Reply from Jenny Phillips, Nursery Manager at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your feedback, I will ensure that this is shared with the staff team!


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Review from T P (Mother of Child) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our son has been with the nursery since January 2023. It is still early days into our experience however, our son enjoys going and we can already see things he is learning. The staff seem friendly enough and our son is very fond of them all. The app is a great tool to see what they have been up to.
I appreciate there are a lot of children to care for but would be nice to see this updated more often.

Reply from Jenny Phillips, Nursery Manager at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your lovely feedback, I will ensure that this is shared with the staff team!


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Review from S B (Mother of Child) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have 2 children at the nursery and they are very happy there! The staff are absolutely lovely and really care about the children. I know the nursery have had issues with staffing and they have done a great job recently of covering so that the two rooms can remain open. They have recently started going
back on trips out and about and looking forward to more of those. The garden overlooks a busy road which is a shame but obviously not a fault of the nursery! The manager is fab and knows all of the children really well.

Reply from Jenny Phillips, Nursery Manager at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you so much for your lovely feedback, I will ensure that this is shared with the staff team! We appreciate your continued understanding of the changes that we make within the nursery!


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Review from Charlotte H (Mother of Child) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager and the team here are brilliant. Very friendly and inviting. My son absolutely loves it here. His speech has come on brilliantly since attending and he has become very outgoing and eager to experience new things along with being very confident in every aspect of life. The only thing I would
say could be improved on is the child portal where parents can see what their child has done during the day activity-wise and meals etc. Only meals and nappy changes are logged nothing else so it would be welcomed massively if it could be updated with pictures, descriptions etc of what they have done during the day once a week or something along those lines. As I would love to know in more detail what he has been doing/learning. But other than that, lovely place for my son and would highly recommend it to others.

Reply from Jenny Phillips, Nursery Manager at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your feedback, it is greatly appreciated! I will pass your comments on to the staff team.


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Review from E C (Mother of Child) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2-year-old son attends nursery at Mama Bears Wells Road. The team there have been so fantastic in his development.
He was born during the covid pandemic and has had a hard time mixing with other children or leaving me.
The team have always put my mind at ease by keeping me up to date via updates
on the app or calling to reassure me when he hasn’t been so happy going in in the morning. He always leaves with a smile on his face and tells me all of the activities he’s done during the day, whether this be painting pictures, playing outside or going on a bear hunt. I couldn’t work without having the appropriate support from such a good nursery and they really don’t get enough credit for what they do.
Thank you to everyone at Mama Bears for making my son and myself feel so comfortable, we don’t know what we’d do without you.

Reply from Jenny Phillips, Nursery Manager at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you so much for your lovely feedback, I will ensure that this is passed on to the staff team!


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Review from K B (Mother of Child) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child has a great time. The staff are friendly and activities seem engaging. I have no concerns over the safety and welfare of my child. I have not given 5, however, as the senior management is very questionable. Policies are introduced to protect the bottom line and not the welfare of children.
The policies are not available for parents unless you know to ask for each individual policy. When senior management has been on site, they are rude to parents.

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Review from Chloe D (Mother of Child) published on 10 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend this nursery to anyone. All the staff are lovely and do their jobs with such high standards. My child absolutely loves going to nursery and has the best time there. If he had his own way he would quite happily stay there instead of moving up to reception at a new school.

Reply from Jenny Phillips, Nursery Manager at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your lovely response. We love having your child here.


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Review from Penny L (Mother of Child) published on 10 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been with Mama Bear's for just over a year, she only goes one morning per week but she absolutely loves it and is thriving. She loves to tell me all about her day at school (as she calls it!). The staff are all very friendly and approachable.
The homemade food is also a hit with my
daughter who is otherwise a very fussy eater, but she eats most of what she's given at nursery. Look forward to enrolling my 7-week-old when the time comes.

Reply from Jenny Phillips, Nursery Manager at Kiddi Caru Day Nursery and Preschool Hengrove

Thank you for your wonderful feedback! We love having your daughter with us and so glad she enjoys her time here.


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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Kiddi Caru Day Nursery and Preschool Hengrove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for Kiddi Caru Day Nursery and Preschool Hengrove is calculated as follows: ( (166 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 203 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery and Preschool Hengrove is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 number of registered child places is 13.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

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Cassandra Needle

Job Title: Nursery Manager

Cassandra is highly experienced in the childcare sector.


She is passionate about working with children and takes pride in ensuring they have the best start to both education and life.


Frequently Asked Questions about Kiddi Caru Day Nursery and Preschool Hengrove

What is the Age Range of Children that Kiddi Caru Day Nursery and Preschool Hengrove accepts?

Kiddi Caru Day Nursery and Preschool Hengrove accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Kiddi Caru Day Nursery and Preschool Hengrove Open?

Kiddi Caru Day Nursery and Preschool Hengrove is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Kiddi Caru Day Nursery and Preschool Hengrove have capacity for?

Kiddi Caru Day Nursery and Preschool Hengrove has capacity for a total of 68 Children.

How far is Kiddi Caru Day Nursery and Preschool Hengrove to the centre of Bristol?

2.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kiddi Caru Day Nursery and Preschool Hengrove to verify any information. View our terms and conditions. Kiddi Caru Day Nursery and Preschool Hengrove has a Platinum Service – more info.