Mama Bear's Day Nursery (Shirehampton)

112-116 Grove Leaze, Shirehampton, Bristol BS11 9QU
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9.9 36 Reviews
  • Mama Bear's Day Nursery (Shirehampton), Bristol
Mama Bear's Day Nursery (Shirehampton), in Bristol, is a converted nineteenth century farmhouse. This is an ideal setting for providing early years learning and quality childcare, because there is a fantastic amount of indoor and outdoor space. A flexible and wide ranging curriculum includes a focus on confidence building, problem solving, motor skills and balance.

Extensive resources and a team that are carefully chosen has allowed the nursery to connect positively with parents. The gardens have recently been redeveloped supporting children to make new discoveries and create their own adventures.

The new flexible sessions and availability of term-time only places have been designed to further support parents in the local community.

Care Provided by Mama Bear's Day Nursery (Shirehampton)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Rebecca Connor (Manager)
  • Number of Childcare Staff
  • 18
  • Total Places for Children
  • 68
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Mama Bear's Day Nursery (Shirehampton) Reviews (36)

Total of 36, showing 21-36
9.9

Mama Bear's Day Nursery (Shirehampton) has a Review Score of 9.9 (9.868) out of 10, based on 16 reviews in the last 2 years. Over all time Mama Bear's Day Nursery (Shirehampton) has 36 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery with fantastic staff and kids. Their parent portal is amazing and keeps you up to date with what your child has done that day. The staff are very helpful and friendly, which really helps as a worried parent settling your child in.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful, friendly and caring. My little girl always comes home with a smile and a story. The parent app has been a game-changer as I feel even more connected with their activities now - thank you for everything team Shirehampton! She will miss you when she goes to big school!

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Overall Experience  Overall Experience 5.0 out of 5

Mama Bear's Shirehampton is a great place for little ones to learn and grow, the staff are all lovely, enthusiastic and helpful. My son has attended the setting for 3 years now, he always looks forward to going and has come along leaps and bounds since starting there! Would highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My boy has attended the nursery in Groveleaze since he was 8 months old, he’s now coming up to leaving to start school.
The team are very helpful and my son really enjoys it there.
Would highly recommend!

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery (Shirehampton)

Thank you for your review, we are pleased that your son has enjoyed his time with us and we wish him well on these next steps to BIG school :)


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Overall Experience  Overall Experience 5.0 out of 5

Staff are always welcoming and helpful. My son absolutely loves it in Mama Bear's. He always comes home happy and excited to go back. They always ring if any problems just to update you. Amazing nursery.

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Overall Experience  Overall Experience 5.0 out of 5

We really like this nursery. The staff are very friendly and happy to listen to your concerns or questions. It's really great to see my baby is welcomed and liked by the other kids, and I know she enjoys herself. The app is updated daily, and we especially like the amount of outside space. When my baby
was struggling to sleep, we worked with our key worker to get her settled, and this week, baby slept for 2-hours at nursery! Unheard of for this child, very pleased. Mama Bears Shire is good value for money, and our keyworker is very approachable.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery (Shirehampton)

Thank you for your lovely comments - we are thrilled your daughter is getting on so well with us.


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Overall Experience  Overall Experience 5.0 out of 5

This is an exceptionally good nursery. They offer great flexibility when choosing your regularly booked hours and almost always accommodate extra sessions too, even at short notice which has been useful as my own work hours vary. All of the team are friendly and approachable and whenever I have had
anything I want to talk about in more depth, the manager always finds the time to talk about it. Plus what we have talked about gets acted on immediately. They are also very helpful when it comes to applying for tax-free childcare and the 30 free hours of funding. Regarding money, they don't charge for any extras, food etc. is all included. I get regular updates of my children's progress, through observations on an app and through assessments. Plus every day at pick up I get an update on how my child has been for the day, things they've enjoyed and been doing, how well they've eaten, nappy changes etc and they are very helpful when it comes to toilet training. I'd highly recommend them.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are really friendly, my son enjoys going to nursery and always talks about it at home. Elog is always updated, any information is always available. I would recommend to others.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are all friendly, my daughter absolutely loves the nursery and has come on so well, would recommend it to friends and family.

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Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic nursery thanks to the amazing staff that work here, they are friendly and helpful and I always feel they support and listen.
I have always found the flexibility of the days/hours they offer is excellent, even at short notice.
My daughter has been attending since she was 9 months
old, she is now 4yrs and is as happy now as she was when she started. She adores the teachers and I can see that they adore her. She has made lots of friends and is always enjoying herself when I arrive to pick her up.
The App is brilliant, shows you what she is up to and all the things that they are learning.
It's nice to see the pictures around the nursery that she does as well.
The fact that she enjoys it so much, makes me feel relaxed and happy knowing she is happy here.

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Overall Experience  Overall Experience 4.0 out of 5

My son is well cared for and happy at this nursery and is fond of his careers
They give good advice on how we can support my sons development and work with us on improving behaviour (although obviously my son is an angel ??).


The management team are excellent and have been supportive and flexible,

providing extra care at short notice which was very helpful

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Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic nursery with thanks to the amazing staff that work here, they are friendly and helpful and I always feel they support and listen.
I have always found the flexibility of the days/hours they offer here excellent!
My son loves going to nursery and that makes me feel relaxed and happy
knowing he is happy here :)

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Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the care and attention our child has received at this nursery. The staff are fantastic at focussing on individual children's needs and addressing any concerns you may have promptly. We feel confident in sending our child here, knowing he is happy and safe.

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Overall Experience  Overall Experience 4.0 out of 5

Very disappointed by the nursery recently. They are unwilling to help when we need extra hours. Today I have a really bad throat and am not able to cope with the kids at home and asked to send them in early but was turned down and told they could only come in half an hour early because they hadn't prepared
lunch. We have complained in the past that we don't get observations for our daughter and put in a formal complaint, then we got them for a week then they stopped again.

Reply from Nicola Lane, Nursery Manager at Mama Bear's Day Nursery (Shirehampton)

Hi Nicola,

We acknowledge your review about our nursery and we are sorry you are disappointed with us at the moment. We try our best to be flexible and accommodate the needs of our parents, however, the ability to offer additional hours at short notice does vary as we are required to operate within set child to adult ratios. We are happy to discuss the points raised in your review in more detail at the nursery if you would like to pop into the office and see us or make an appointment if easier.

Best wishes

Nursery Manager


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Overall Experience  Overall Experience 5.0 out of 5

We had our daughter's 1-year-old review with two staff members, one of which was her key worker but both clearly knew our daughter very well.


We covered off all areas of her development that would expect and more. We were given the opportunity to ask any questions.


It clear that the staff really

care about our daughter and that she is being kept constantly stimulated.


The one small criticism we'd raised regarding having more daily observations was immediately addressed and we now get more regular photos of all the fun activities that they're getting up to.


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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with everything about this nursery, but our favourite thing is definitely the staff team.
Ever since my daughter has started at 8 months old, she has been shown so much love and care.
They really know her and recognise each new development.
Every time at drop off we are welcomed by
everyone and they all know my daughter's name.
We are so pleased we found this nursery.
Thank you so much, Mama Bear's!

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Mama Bear's Day Nursery (Shirehampton) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Mama Bear's Day Nursery (Shirehampton) is calculated as follows: ( (167 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 190 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Shirehampton) is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 number of registered child places is 13.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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