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Happy Days Nursery & Preschool - Treloweth has a Review Score of 9.9 (9.882) out of 10, based on 22 reviews in the last 2 years. Over all time Happy Days Nursery & Preschool - Treloweth has 65 reviews.
Review from Rebekah K (Mother of Child) published on 20 April 2023
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Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Treloweth
Thank you for such a wonderful review Rebekah! It is marvellous to hear how your son has settled in.
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Review from Caroline K (Mother of Child) published on 20 April 2023
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Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Treloweth
Thank you so much for your lovely review Caroline!
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Review from M D (Mother of Child) published on 1 February 2023
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Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Treloweth
Thank your lovely review - we really appreciate it, and value your feedback.
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Review from Sarah A (Mother of Child) published on 2 December 2021
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Review from Kerry M (Mother of Child) published on 25 November 2021
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Review from Kimberley A (Mother of Child) published on 15 November 2021
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Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Treloweth
Thank you, Kimberley - such a lovely review, thank you!
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Review from Rae C (Mother of Child) published on 4 October 2021
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Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Treloweth
Thank you so much for taking the time to leave us a review - it really does mean a lot to the team! Thank you, Rae.
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Review from D B (Mother of Child) published on 4 October 2021
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Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Treloweth
Thank you, such a lovely review - the smiles always speak for themselves.
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Review from Natalie I (Mother of Child) published on 19 July 2021
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Review from S J (Mother of Child) published on 19 April 2021
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Review from D K (Mother of Child) published on 19 April 2021
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Review from Jennifer H (Mother of Child) published on 6 April 2021
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Review from Charlotte B (Mother of Child) published on 27 March 2021
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Review from J T (Mother of Child) published on 25 March 2021
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Review from Zoe M (Mother of Child) published on 22 March 2021
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Review from Lisa R (Mother of Child) published on 10 March 2021
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Review from Clare H (Mother of Child) published on 22 February 2021
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Review from Rebecca B (Mother of Child) published on 31 July 2020
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Review from Kate D (Mother of Child) published on 21 July 2020
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Review from Danielle R (Mother of Child) published on 3 March 2020
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The Review Score of 9.9 (9.882) out of 10 for Happy Days Nursery & Preschool - Treloweth is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.882 for Happy Days Nursery & Preschool - Treloweth is calculated as follows: ( (237 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 263 Ratings = 4.882
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Treloweth is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2005
Jo has worked for Happy Days for 18 years, with the last 14 being at Treloweth. She has worked in a variety of roles with all age groups of children. Jo has an NNEB Level 3 qualification and has just completed her Level 3 SENCO qualification.
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