Happy Days Nursery & Preschool - Truro City

College Road, Truro TR1 3XX
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9.9 72 Reviews
  • Happy Days Nursery & Preschool - Truro City, Truro
Happy Days Nursery - Truro City pursues early years learning goals in a caring and stimulating atmosphere. Children enjoy play resources that are ideal for their age group, can make friends, develop socially and emotionally, overseen by staff who are qualified to safeguard their well-being.

The nursery understands the value of both indoor and outdoor play in enabling children to learn and thrive. Toddler Discoverer and pre-school Adventurer rooms have been designed to inspire the imagination and creativity.

Care Provided by Happy Days Nursery & Preschool - Truro City

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Emily Marsh (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 71
  • Age Range
    • from 0 years 6 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:45-18:00
    Tuesday 06:45-18:00
    Wednesday 06:45-18:00
    Thursday 06:45-18:00
    Friday 06:45-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Happy Days Nursery & Preschool - Truro City

  • For fee information, contact the Nursery directly.


Happy Days Nursery & Preschool - Truro City Reviews (72)

Total of 72, showing 1-20
9.9

Happy Days Nursery & Preschool - Truro City has a Review Score of 9.9 (9.893) out of 10, based on 35 reviews in the last 2 years. Over all time Happy Days Nursery & Preschool - Truro City has 72 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing experience in this nursery for the last 2.5 years. From manager to key teachers of my two girls. Our children are very close to their key person, they feel safe and they have been amazing in our kids personal development. Our girls always are happy to go, never a fuss, so definitely they enjoy.
We are very happy with all the activities that they do there, such as painting, playing in garden, singing, reading stories... All these push the creative side of our children and we can't recommend enough the place.

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Overall Experience  Overall Experience 5.0 out of 5

They are a very kind and supportive team and managers, my little one grew up with them and she did start at Happy Days Nursery when she was 6 months old until school age. They were lovely, amazing staff and my daughter misses them a lot. Definitely, I would choose them again for the next baby.

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Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend. Listens to our needs and they are always accommodating.
Our little one started when they were 9 months. We used glass baby bottles and cloths nappies and they worked with us to keep other children away from our bottles but allowed us to still provide what we wanted to for our
child.

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Overall Experience  Overall Experience 4.0 out of 5

We would like to say thank you team for the great work you are doing looking after our little one. It was a hard decision to make initially but your continued support and reassurance helped a long way to get our child settled in well and parents remain calm.

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Overall Experience  Overall Experience 5.0 out of 5

Their kind and caring support towards my son goes above and beyond with his speech and development. The progress that my son has received is mind blowing. Not only that, they have also given me a lot of support around my son as when needed. When I needed the help, they were there to support me and never
judge me one bit. I can't thank Happy Days Nursery for their kind, loving support towards me. So hands on my heart I will truly recommend Happy Days Nursery. They get a five star from me.
Thank you again Happy Days Nursery supporting not only my son but me too.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery for us as a family has been amazing! Our little one has been going from a young age and the bonds she's made have been amazing she is supported and encouraged to achieve and thrive daily! She loves her time there and we have never had to worry as we know she is safe and happy there. The
app allows us regular essential daily updates while she is there. We have also formed great relationships with the staff through open and regular communication!
The manager for us has truly gone above and beyond with nothing ever being too much and ensuring we always receive important updates!
such a positive environment which always seems to be full of new, fun and educational activities!

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Overall Experience  Overall Experience 5.0 out of 5

My child was very welcomed, everyone in Happy Days had to put in all their best in making sure my little one settled well in preschool, showing him all the love, care and support anyone could ask for. Now I have a little man that always looks forward to going to preschool which is a good one.
Overall,
they are the best.

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Overall Experience  Overall Experience 5.0 out of 5

I can not praise the team at Happy Days Truro City enough.
I was originally very nervous about sending my child to nursery. "What if she doesn't like it? What if she doesn't make friends? What if she cries all day until I come and pick her up?"
Well, I can safely say that all my fears have come to
naught. My daughter absolutely LOVES being here (So much so that I have to wrestle her out the arms of the staff to bring her home!).
The manager is absolutely second to none and if my child ever has to change nursery, I want to take her with us! The staff treat my daughter as if she were their daughter, and it really puts my mind at rest knowing she's being well cared for. I cannot praise this nursery enough. 5 stars simply isn't enough!

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Overall Experience  Overall Experience 5.0 out of 5

Overall, we are very happy with Happy Days and the way they look after our daughter. The staff are very friendly and professional. Their facilities are good and our daughter enjoys the variety of entertainment they provide.

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Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the care that our daughter receives at Happy Days Nursery. The ladies in the baby room, and now the toddler room, have been absolutely amazing.
Our daughter only attended for a short time before the new manager started. However, in my opinion, there has been a clear and dramatic
improvement since the new manager started in her role.
Nursery really is like a second home for our daughter and we can't thank everyone who works there enough for the care, attention and fun they provide.
I know it must be incredibly difficult to juggle everything, but if possible it would be lovely to have more weekly pictures on the app as we love seeing what she gets up to!

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Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Happy Days Truro City are so friendly and very trustworthy. My children love coming to nursery and I love hearing about all the activities they have been doing. Every day is a busy day there but at the same time, children can choose what they would like to do and take part in. The
meals are very nutritious and tasty, so much so that my children go for seconds. The outdoor activities reflect on the same activities indoors and no matter the weather the children can choose where they would like to be. Overall very happy with the care they continue to provide.

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Overall Experience  Overall Experience 5.0 out of 5

Since our little one started the management has been very supportive of our boy's extra needs and worked with us to help him settle and be happy.
Generally, communication has been very good, and open to any concerns/issues to support our boy's needs, working with us to help him become confident and
come out of himself.
Now there's a stable team this has given great continuity and key workers are essential to cascade. Very pleased with the food and drink offered, a healthy diet.
Well done to the whole team!

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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Truro City is amazing for my child. My child has been here since 7 months old, she is now 3. They have helped her so much with all her needs. Would definitely recommend this place. Well done all of Truro City. It's changed manager but it's all still really good.

Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for your lovely feedback; we really appreciate you taking the time to write a review. We are delighted with the progress your daughter has made with us at Happy Days.


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Overall Experience  Overall Experience 5.0 out of 5

My niece absolutely loves coming to the nursery. You can see the staff are passionate about the children, their development and enjoyment. Never any issues and one happy little girl! She always comes home saying how good the food is and wants similar meals to whatever she’s eating! I would encourage
anyone looking for a nursery to go here!

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you so much for leaving such a wonderful - it is great to hear about your Niece's experience!


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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Happy Days Nursery for over 2 years. When he first started he was very quiet and shy but the staff were able to encourage him and bring him out of his shell. He is now a confident little boy, full of energy and completely school ready, which is very much thanks to Happy Days Nursery
staff. With all of the play and learning he has done and the friends he has made, I feel the transition to school will run much smoothly. My son has learnt so much, his days are fun, educational and active, he eats so well at nursery and he is a well rounded little boy, Thank you Happy Days!

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you so much for your kind words and it is so lovely to hear that your son has settled in so well.


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Overall Experience  Overall Experience 5.0 out of 5

So happy with the loving kind staff at Happy Days Nursery & Preschool - Truro City.
The manager and my child's key worker are amazing! My child loves them and the support they have given me and keep giving me. I'm so incredibly grateful.
Thank you for everything, I'm sad my child is leaving for school
in September. I hope his school care for him with patience, kindnesses and love like you have all treated my child.
Thank you!

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for such a lovely review - it is greatly appreciated and wish you and your child nothing but the best for September - how exciting!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter was very clingy and didn’t go to anyone, they worked very hard with her to make her feel welcome and comfortable and she absolutely lives nursery and runs in, staff are very friendly, very happy with here and recommend to people often.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you Terri for leaving us this lovely review, and it is so wonderful to hear your daughter has settled in well.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and seem to genuinely care about my child. They are always doing different activities with the children and my child is always happy to go. They are fantastic and have helped my child with her speech and have also helped me by getting a referral for my child.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for leaving such a wonderful review - your feedback is highly valuable to us and we are delighted to hear about your child's achievements!


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Overall Experience  Overall Experience 5.0 out of 5

Having had a positive experience with my first-born child at Happy Days Nursery & Preschool, I was more than happy to put my second through here.
I’ve always found the staff really helpful and smiley.
I enjoy getting the written reviews of my child’s day when I pick him up. Getting to know what activities
he’s enjoyed and how he’s getting on at nursery.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for leaving such a lovely review. And we agree - what a wonderful team!


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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Truro City has been a wonderful introduction to nursery for my little girl. She runs in each morning excited to see her wonderful carers and friends. Every morning I too am welcomed warmly and leave feeling secure that my daughter is going to have a lovely day. Feedback at each pick up is
comprehensive and never rushed. The staff have gone above and beyond to support my daughter through her picky eating and encourage her to expand her tastes while also making sure her tummy is full and she is content. I would recommend this setting to anyone looking for a warm and kind setting for their child.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you so much for leaving such a positive review and to hear about your experience.


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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Happy Days Nursery & Preschool - Truro City is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Happy Days Nursery & Preschool - Truro City is calculated as follows: ( (375 Excellents x 5) + (45 Goods x 4) ) ÷ 420 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Truro City is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 number of registered child places is 14.2, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Emily

Emily Marsh

Job Title: Nursery Manager

Emily started at Happy Days as a Nursery apprentice and has worked her way up through the company to become the Nursery Manager. During her time at Happy Days, Emily has been inspired by her peers and colleagues. Over the years, Emily has built up a wealth of knowledge and experience in the Early Years sector.


Emily says, "Becoming the manager of the nursery where my early years' journey started is a fantastic opportunity. I'm proud of my Penrice Nursery family, including all its children and parents!"


Frequently Asked Questions about Happy Days Nursery & Preschool - Truro City

What is the Age Range of Children that Happy Days Nursery & Preschool - Truro City accepts?

Happy Days Nursery & Preschool - Truro City accepts Children aged from 0 years 6 months to 5 years 0 months.

What Days & Hours is Happy Days Nursery & Preschool - Truro City Open?

Happy Days Nursery & Preschool - Truro City is open: Monday 06:45-18:00, Tuesday 06:45-18:00, Wednesday 06:45-18:00, Thursday 06:45-18:00, Friday 06:45-18:00.

How many Children does Happy Days Nursery & Preschool - Truro City have capacity for?

Happy Days Nursery & Preschool - Truro City has capacity for a total of 71 Children.

How far is Happy Days Nursery & Preschool - Truro City to the centre of Truro?

2.2 mile(s) as the crow flies, distance by road may be significantly further.