Happy Days Nursery & Preschool - Truro City

College Road, Truro TR1 3XX
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9.9 72 Reviews
  • Happy Days Nursery & Preschool - Truro City, Truro
Happy Days Nursery - Truro City pursues early years learning goals in a caring and stimulating atmosphere. Children enjoy play resources that are ideal for their age group, can make friends, develop socially and emotionally, overseen by staff who are qualified to safeguard their well-being.

The nursery understands the value of both indoor and outdoor play in enabling children to learn and thrive. Toddler Discoverer and pre-school Adventurer rooms have been designed to inspire the imagination and creativity.

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Care Provided by Happy Days Nursery & Preschool - Truro City

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Emily Marsh (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 71
  • Age Range
    • from 0 years 6 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:45-18:00
    Tuesday 06:45-18:00
    Wednesday 06:45-18:00
    Thursday 06:45-18:00
    Friday 06:45-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Happy Days Nursery & Preschool - Truro City

  • For fee information, contact the Nursery directly.

Happy Days Nursery & Preschool - Truro City Reviews (72)

Total of 72, showing 21-40
9.9

Happy Days Nursery & Preschool - Truro City has a Review Score of 9.9 (9.893) out of 10, based on 35 reviews in the last 2 years. Over all time Happy Days Nursery & Preschool - Truro City has 72 reviews.

Overall Experience

  • 68
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Review from Ella S (Mother of Child) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our children have attended Happy Days Nursery & Preschool - Truro City and can’t speak more highly of the care and support that they have given to our girls. The staff are all friendly, caring and compassionate. The manager and the team go out of their way to be flexible and supportive of busy
working families.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for leaving us such a lovely review, Ella!


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Review from Cate O (Mother of Child) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy Days Nursery & Preschool - Truro City is a warm and welcoming nursery. They took the time you get to know my children which helped settle them into the nursery quickly. The staff are great at making it an exciting environment, with lots of different activities. The transition from preschool to
school was smooth with my middle child, which the staff made possible by giving such a detailed handover to the school about my child. Plus all the school transition activities they do made sure my child was confident with the change. Management have also been supportive of me as a parent. I am always informed of what’s on in the nursery and any changes. They are always informative of what they can do in regards to childcare hours and funding etc.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for leaving such a lovely review, especially sharing your appreciation for our 'Positive Transition to School Programme'!


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Review from K F (Mother of Child) published on 28 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's an awesome nursery with friendly and happy staff. Both my boys have gone there over the years and they've been really well cared for with lots of activities and learning opportunities too. The kids have always loved going there.

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Review from Morgan C (Mother of Child) published on 28 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter moved to this nursery after her previous setting closed down and all I can say is that everything happens for a reason! From the shy little girl she once was when she first joined to the outgoing, creative and social little butterfly she is now. That is all credit to every single member
of staff at this nursery, the care children receive here is just outstanding, the way they encourage the children to be their own person, challenge them in new ways and just support their every need!


As excited as I am to see my daughter start her next adventure in life (being primary school) I cannot express my sadness that we won’t see these incredible people on a daily basis anymore! They are all extraordinary!


If you are looking for a setting for your child to attend, then look no further! This place is nothing short of outstanding!


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Review from G K (Grandfather of Child) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My young grandson attends Happy Days Nursery. He has so much support from the staff, it’s a joy to see him enjoying going to nursery and learning so much. The staff are always so helpful and friendly. They always have an array of activities going on when I pick him up.

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Review from B C (Father of Child) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good nursery. Always paying attention to the details, my child has settled into the nursery so quickly and staff always go above and beyond to support my child and his development. He loves playing at nursery each day he is in.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for such a lovely review - we really value your feedback!


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Review from Willow C (Mother of Child) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends this nursery, he absolutely loves it, he adores the staff.
He is well stimulated and definitely doesn’t get bored.
He always comes out happy with a smile on his face.
The staff and management are really easy to talk to, welcoming and supportive of his development.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you Willow for your review - we are so happy to see your son has settled in so well.


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Review from J M (Father of Child) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is really happy at Happy Days Nursery & Preschool-Truro City, he is always excited to go in to see his friends and the girls that look after him.
Im always in the know of what is happening and get great feedback about what he has been up to in his day at nursery.
I would definitely recommend
this nursery.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for this lovely review - it is greatly appreciated.


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Review from Abbie W (Mother of Child) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kids are thriving! They're happy to go to school, they have both come out there she'll and made lots of new friends. All the team are so helpful and happy and kind to my children and others children. I know they are more than well looked after in their care. And I can't thank them enough!

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for this lovely review Abbie - we are thrilled to hear your children have settled in well.


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Review from M H (Nanny Carer of Child) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery, the staff are so so friendly and helpful, the children I work with are always happy to go. The lunches they have are nutritious and tasty. The snacks are well thought out.
The activities are age appropriate. Wonderful place.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for leaving such a lovely review - we really appreciate it.


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Review from Victoria S (Mother of Child) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves the Truro branch! The staff are amazing with him and he has a big smile on his face when he sees them and I sometimes struggle to get him to leave. The daily feedback from the staff is brilliant we get lots of information about what he has been doing, what he’s enjoyed the most,
how he’s slept, what he’s eaten and if he’s learnt something new. We get regular reviews where we can view his learning journal to see what he’s been up to during his days there. We also get regular newsletters via email to let us know what the children will be doing and what else is happening in the coming week(s). The staff (including management) interact with me and other parents not just the children and you feel really welcomed walking in which is lovely. The communication between the nursery and the parents is exceptional and the parents are contacted straight away should they need to be. Highly recommend!

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for leaving such a lovely review Victoria - we are so glad to see your son has settled in so well.


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Review from Louise M (Mother of Child) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter enjoys the activities that Happy Days Nursery provide, she always comes home to tell me what she has been up to that day and it’s always exciting to talk together about it. The staff have been amazing at supporting her potty training and although the odd accident here or there she is nearly
completely dry at home and at nursery. Although she can be tearful sometimes when I drop off, the girls are great at comforting her and plenty of cuddles when needed. She has been in each of the three rooms that the nursery provides and the staff and service have been great in each one.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for this wonderful review Louie - we really appreciate it!


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Review from E F (Grandmother of Child) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandson absolutely loves coming to Happy Days Nursery.
When we come to pick him up he is always so happy and enjoying his activities.
He eats really well, there is a good variety of food served every day.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank yoy for this lovely review - we really appreciate it.


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Review from F S (Mother of Child) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Returning to work can be an emotional time for a parent and handing your baby over to others to look after can be extremely hard. But all the team at the nursery have been amazing, welcoming and friendly. The genuine care that they have and show for my child puts my mind at rest that they are in the
right place. When I first came to view the nursery I instantly felt it was the right one for us, so clean and fresh but also child friendly with lots of exciting things for all ages and abilities. My child is always happy to go to nursery and the handover is always easy to. At pick up the nursery staff are very good at letting me know what my child has been up to, eaten, enjoyed, slept, etc, which is great and feels like it keeps you involved. Since attending my child has come on leaps and bounds and the staff always seem as excited at every milestone as we are which is lovely.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for providing this lovely review. We are thrilled to hear your children's great experiences.


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Review from Paola l (Mother of Child) published on 22 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so caring , they always go the extra mile to keep us informed about our child’s day and development.


We find the nursery a lovely place to be for our baby. He has developed quite well and is very happy at Happy Days.


Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Truro City

Thank you for leaving us such a wonderful review Paola.


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Review from Michelle S (Mother of Child) published on 8 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has been coming to Happy Days Nursery & Preschool - Truro City for 2 years now and I couldn't have wanted a better place for him to attend. All staff have been amazing, caring, friendly and way more. He settled in really well from the start and has always received lots of comfort and reassurance
whenever he has needed it! He really loves coming to nursery and his individual needs have always been a high priority. I have always felt a family-centred approach to the team as well, they have always made sure I have also felt supported as a single mum, which makes a huge difference.

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Review from Emily M (Mother of Child) published on 27 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredibly friendly and approachable staff. Little girl just runs in with so much excitement every morning and always has so much to say about her day. Best decision to send her. Staff are also so reassuring and helpful with any questions we have.

Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Truro City

Thank you for your kind words, this will mean so much to the team!


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Review from Sammy M (Mother of Child) published on 12 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my girls and I love the nursery's lovely atmosphere and very welcoming. The lovely staff make me feel so happy to leave my girls in their care. My oldest daughter used to go to nursery, she's now in school and during her time she had a lovely time. Even after she had an epileptic seizure the staff
were so helpful. At the time I didn't know my daughter had epilepsy it was her first ever seizure and happened during nap time. The staff stayed with my daughter. Was working at the time and stayed with me supported above and beyond. Thank you so much everyone.

Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Truro City

Thank you Sammy - this review means so much to us at Happy Days, especially our team at Truro City!


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Review from L T (Mother of Child) published on 22 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff. Caring, approachable, hands-on nursery manager. Staff have got to know my child well over the last few months we have been at nursery - seem to enjoy being with him as much as he does them! My son loves his time at nursery. Varied, engaging activities suitable for his likes, interests
and stage of development. Nothing seems too much trouble - dietary adjustments, sleep arrangements etc.

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Review from Michelle H (Mother of Child) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter loves nursery, she has come on since a baby and is now four. We will be sad to see her go to school this September. The staff at Happy Days Nursery & Preschool - Truro City and the manager and deputy manager are more like family to us. They have been fantastic, loving and she asks everyday
to come! She has loved every second. She's always learning everyday and coming home telling us what she's learnt today and done. The food is very nutritious and helped her be more adventurous with new foods! She's made loads of friends and nursery has definitely prepared her for school. There are not enough words for this team.

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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Happy Days Nursery & Preschool - Truro City is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Happy Days Nursery & Preschool - Truro City is calculated as follows: ( (375 Excellents x 5) + (45 Goods x 4) ) ÷ 420 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Truro City is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 number of registered child places is 14.2, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Emily

Emily Marsh

Job Title: Nursery Manager

Emily started at Happy Days as a Nursery apprentice and has worked her way up through the company to become the Nursery Manager. During her time at Happy Days, Emily has been inspired by her peers and colleagues. Over the years, Emily has built up a wealth of knowledge and experience in the Early Years sector.


Emily says, "Becoming the manager of the nursery where my early years' journey started is a fantastic opportunity. I'm proud of my Penrice Nursery family, including all its children and parents!"


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Happy Days Nursery & Preschool - Truro City to verify any information. View our terms and conditions. Happy Days Nursery & Preschool - Truro City has a Platinum Service – more info.