Happy Days Nursery & Preschool - Truro City

College Road, Truro TR1 3XX
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9.9 72 Reviews
  • Happy Days Nursery & Preschool - Truro City, Truro
Happy Days Nursery - Truro City pursues early years learning goals in a caring and stimulating atmosphere. Children enjoy play resources that are ideal for their age group, can make friends, develop socially and emotionally, overseen by staff who are qualified to safeguard their well-being.

The nursery understands the value of both indoor and outdoor play in enabling children to learn and thrive. Toddler Discoverer and pre-school Adventurer rooms have been designed to inspire the imagination and creativity.

Care Provided by Happy Days Nursery & Preschool - Truro City

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Emily Marsh (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 71
  • Age Range
    • from 0 years 6 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:45-18:00
    Tuesday 06:45-18:00
    Wednesday 06:45-18:00
    Thursday 06:45-18:00
    Friday 06:45-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Happy Days Nursery & Preschool - Truro City

  • For fee information, contact the Nursery directly.


Happy Days Nursery & Preschool - Truro City Reviews (72)

Total of 72, showing 41-60
9.9

Happy Days Nursery & Preschool - Truro City has a Review Score of 9.9 (9.893) out of 10, based on 35 reviews in the last 2 years. Over all time Happy Days Nursery & Preschool - Truro City has 72 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Given the stresses and strains upon everyone in the last year or so, it would have been easy (and understandable, in some contexts) for standards at nurseries to have dropped. After a location move, a new mix of staff on top of a worldwide pandemic things could have been very different, but Truro City
have excelled.
Despite all of the trials sent to us all over the last 12 months, the care provided at Happy Days Truro City has been nothing less than exemplary. At a time when we as NHS and keyworkers have been under massive pressure, the attention to detail, care and support given to the children at Truro City has been simply outstanding. With roles that are a heavy weight, it is lightening to know that our kiddos are being educated, cared for, loved and encouraged to play in a way that hasn't changed at all for them.
It has truly been a joy to watch my children grow into the joyful souls they are, under the supportive and watchful care of familiar and loving faces.

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Overall Experience  Overall Experience 5.0 out of 5

My 2 youngest children attend here after being at another setting. Transition was extremely smooth and at no point was I concerned about my children. The staff are second to none and will always make you feel as welcome as the children. My son has the best relationship with his key workers and I continually
see him develop and grow, he has become so much more confident and independent. The selection of meals is great and opened up my son to a wider range of foods and has become less fussy.
Whilst covid has become increasingly difficult for everyone the team at Treliske have consistently kept us informed and kept the children safe.
My little man is ready for his next adventure when he starts school in September and a massive part of this comes from the Happy Days team.

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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Nursery & Preschool - Truro City has given us and our daughter peace of mind over the past few years, especially when faced with the uncertainty of the Coronavirus pandemic. The staff have done a fantastic job making the transition from Treliske nursery, and the facilities provide all of
her needs. We receive regular newsletters and updates of current events and the staff are always happy to receive us whilst being flexible at the same time. I will be sad when our daughter leaves soon, the next chapter in her life will be to go to school and they have prepared her well for that. Many thanks, from us all!

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic nursery. All the staff are friendly and helpful. My child has always been well cared for. Daily feedback is great and they always ensure I know how my child has been whilst in their care. Even in these uncertain times they have provided excellent care and provided parents with
up to date info. Can not fault this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been attending this Happy Days since he was about 18months old. We could not be happier with the care he has received. The staff have built a fantastic relationship with him and he loves being there. Because he has additional needs, some of his childcare professionals have also visited
the nursery and have been equally impressed.

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Overall Experience  Overall Experience 5.0 out of 5

My son started at this nursery in August 2020, I can't fault the amazing staff and care my son is given, he is always excited to go to nursery and he is thriving. Great location and parking facilities right outside the nursery.
The activities the nursery provide are outstanding he is always experiencing
something new.
I would highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Three of my children have attended Treliske Nursery over a six-year period (one is currently there). During this time scale, all three have had the same staff looking after them, which has been lovely as we felt we already knew them and trusted them when we returned with our third. The boys are always
happy to go in the mornings and enjoy the breakfast club. The staff are very caring towards my boys and a warm welcome always given to them and us as parents.
We always hear what they have played with and enjoyed, lots of variety to choose from inside and outdoors. My eldest two were perfectly prepared for school and excited to take the next step and we know the third will be too. I am more than happy with the nursery and the great staff, would highly recommend to anyone looking for reliable, caring and a brilliant childcare provider.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has attended this nursery since he was ten months old and he is now four years old. All staff have been amazing with supporting my little boy, as well as myself. He loves going to nursery and always asks if its a nursery day in the mornings.
The nursery has just had the garden refurbished
and is a great outside area with lots of learning opportunities outside as well as inside. My little boy will be going to school in September and the staff have really prepared him for this next big adventure.
I would highly recommend this nursery and will definitely be enrolling my new baby when it arrives.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic clean and bright environment for my child! Staff were all fantastic with a friendly welcome! My son built up his confidence and development with the massive help from the nursery team!
Staff are very well trained. I felt very relaxed and happy to leave my son in there care.

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Overall Experience  Overall Experience 5.0 out of 5

I hadn't been to a Happy Days Nursery before, so it was a new experience for me and my two girls. Very helpful in moving my eldest from her old nursery to this one. My youngest is very attached and doesn't like to be left without me, so the staff were very helpful in helping with that. Also keeping
me updated on their first days there.

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Overall Experience  Overall Experience 4.0 out of 5

My 3 year old has been struggling with separation anxiety - but the staff have been wonderful in their help, and every day is getting easier for her.
Each time I pick up my little one she only has positive things to say about how much fun she has had, and more often than not she is bringing a drawing
or craft home. I really like the themes they have every week. A lot of effort goes into the work the nursery does. Management are also super welcoming and very helpful with any changes required for days attending etc.

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Overall Experience  Overall Experience 5.0 out of 5

My little one loves coming to Happy Days Treliske and I feel 100% confident leaving her there. You guys were the first people I left my girl with and I have absolutely no regrets!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter is very timid and sensitive, Truro City has been amazing in putting her needs first and working around her to make her feel secure and happy and this is working.
I feel at ease leaving my little girl knowing that she is cared for greatly. Truro City has also been great with me as I'm quite
an anxious mummy.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and reliable and very flexible. They offer a vital service that reassures me. I know my daughter is safe and happy and does not need a family meal when I pick her up because of the nutritious snacks/food available.


The Pirate Club is a service that I highly recommend to other

families.


Every time I need to rearrange dates, Happy Days Nursery - Truro City have been very accommodating.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and friendly and always offer extra help and flexibility. My child feels supported and enjoys the activities.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended this nursery for over 12 months and I would highly recommend it to anyone who wants their child to attend a nursery that nurtures each child and encourages individual growth and achievement. My daughter loves nursery and I feel confident when I leave her that she is safe and
cared for.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been in Happy Days Nursery - Truro City for the past year.
Prior to this, he was in another nursery. He is so much happier and loves going to nursery. He has made great connections with the staff and other children and loves the outdoor spaces and toys. The nursery puts on lots of special
days and events and in the run-up to Christmas, the Polar Express days, carol singing and arts and crafts sessions were so much fun. We wholeheartedly recommend Truro City for the outstanding service they provide.

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Overall Experience  Overall Experience 5.0 out of 5

Happy Days have worked very well with my boy who took a while to settle into pre-school life. Ideas, examples and change of patterns and things to do were shared and discussed. Excellent approach meaning my baby boy did not see "school" as a bad thing.
Very friendly, happy, cheerful team at our Happy
Days.

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Overall Experience  Overall Experience 5.0 out of 5

I have now had two children in Happy Days Nursery - Treliske and couldn't be happier with them. The staff are amazing and so friendly and both of my children have loved being there. Would recommend this nursery to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

I have 2 children currently at Happy Days, they both love it there and I cannot fault the care and staff. So welcoming, friendly and helpful. I would definitely recommend Happy Days nursery to friends and family.

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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Happy Days Nursery & Preschool - Truro City is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Happy Days Nursery & Preschool - Truro City is calculated as follows: ( (375 Excellents x 5) + (45 Goods x 4) ) ÷ 420 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Truro City is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 number of registered child places is 14.2, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Emily

Emily Marsh

Job Title: Nursery Manager

Emily started at Happy Days as a Nursery apprentice and has worked her way up through the company to become the Nursery Manager. During her time at Happy Days, Emily has been inspired by her peers and colleagues. Over the years, Emily has built up a wealth of knowledge and experience in the Early Years sector.


Emily says, "Becoming the manager of the nursery where my early years' journey started is a fantastic opportunity. I'm proud of my Penrice Nursery family, including all its children and parents!"