Happy Days Nursery & Preschool - Penair

Penair School, St Clement, Truro TR1 1TN
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10 57 Reviews
  • Happy Days Nursery & Preschool - Penair, Truro
Happy Days Nursery - Penair is a nursery that takes pride in quality childcare, tailored to the development and needs of each individual child. Best opportunities are ensured through strong partnership with parents and a skilled workforce.

Management continually monitor the abilities of staff, always looking to drive forward educational values that the sector recognises as modern and innovative.

Care Provided by Happy Days Nursery & Preschool - Penair

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Donna Harper (Nursery Manager)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 67
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays, Christmas & New Year

Funding & Fees Guide for Happy Days Nursery & Preschool - Penair

  • For fee information, contact the Nursery directly.


Happy Days Nursery & Preschool - Penair Reviews (57)

Total of 57, showing 21-40
10

Happy Days Nursery & Preschool - Penair has a Review Score of 10 (9.951) out of 10, based on 24 reviews in the last 2 years. Over all time Happy Days Nursery & Preschool - Penair has 57 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter really loves going here, it's such a lovely nursery. Such a good range of food on the menu and lots of different activities to do. She always comes home with lots of positive things to say about her day. The staff and management are amazing too!

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penair

Thank you for such a lovely review, we really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

The team at Happy Days Penair are always brilliant. Over the last few months, they have kept calm and are always smiling over what must have been a difficult time recently with reduced staffing. The substantive staff have worked hard to keep things running smoothly, and we appreciate this for keeping
a good structure for the children.
There are always lots of activities on offer to do. We love hearing what they’ve been up to all during the day and seeing the crafts they’ve made, which my daughter is always so proud to show us at the end of the day.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penair

Thank you for such a lovely review - we really appreciate it and we are thrilled to hear your daughter has settled in so well.


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Overall Experience  Overall Experience 5.0 out of 5

I can not thank Happy Days Nursery & Preschool - Penair enough for the support and care they have shown me and my family. They have gone above and beyond and I can not fault them one bit. How friendly and supportive the new manager is has made it all so easy.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penair

Thank you so much for this lovely review! We really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

Really impressed with all the new activities which are taking part in the pre school room at penair happy days. My little boy has come home with lots of home made biscuits and crafts. They had a tractor visit the setting which he was really excited about and all the little extras for the parents in
the mornings; cups of tea, breakfast biscuits and other snacks.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penair

Thank you for this lovely review, and for sharing your son's favourite experiences whilst being here.


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Overall Experience  Overall Experience 5.0 out of 5

I am absolutely over the moon with Happy Days Penair! As a first-time mum, I was very anxious to leave my 14-month old and I just did not know what to expect. What really impressed me from the start was how the manager took us around the nursery on an open day and answered all of our questions. The
settling in sessions were great and my mind was put at ease as there was not a single thing I disliked about their approach and ethos. Everything is baby led (exactly how I had done things for the last 14 months) and my baby has been thriving there. I feel calm and assured that my child is well looked after whilst I am smoothly transitioning into the life of a working mother. My childs communication skills have improved massively, as well as his eating and sleeping. He absolutely loves the food there. My favourite thing is the outdoor area where my child spends considerable time exploring and learning. I am extremely happy with our choice and look forward to seeing how my child develops.

Reply from Nicky Smith, Nursery Manager at Happy Days Nursery & Preschool - Penair

Thank you for your lovely review, we are really happy that you've joined us here at Penair.


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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Penair is a wonderful place for children to learn and grow as little people. The staff are friendly and compassionate. They ooze enthusiasm and energy. They really know the children in their care. We have detailed debriefs about the day and activities. The outdoor area is exceptional. It
is wild and engaging and the children can roam free and learn in a woodland setting unlike any other in any nursery in Truro. Our daughter loves this magical place and we cannot thank the staff enough for all their hard work.

Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penair

Such a lovely review - thank you Katharine, this means so much to our team! We totally agree, it is a magical place!


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Overall Experience  Overall Experience 5.0 out of 5

Staff have been great! My child has really developed her speech within the last couple of weeks. They have put all in time and effort with her. She always has a smile on her face when I pick her up.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with this nursery! My daughter loves coming, she has been coming since she was 8 months old, now nearly 2 and she still loves it. She gets so excited walking there every morning. I have seen such an improvement with her learning and socialising. Staff are always friendly and caring.
And will always accommodate a little cuddle time if my daughter is feeling under the weather. I really feel she gets what she needs at nursery, which makes it a lot easier on the mum guilt of having to leave her and go to work! Would highly recommend to anyone looking for a nursery.

Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penair

Thank you - we are so pleased to hear that your daughter in enjoying her time with us at Happy Days Penair! Your review is so kind!


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Happy Days Nursery & Preschool - Penair for two years and has really flourished and thrived during her time there so far. The staff are so friendly, kind and supportive, offering a range of engaging activities every day as well as providing lots of learning opportunities both
inside and out in their wonderful wooded area attached to the nursery. We are so pleased that we chose to send our daughter to Happy Days - Penair. She always comes home with a smile on her face - full of enthusiasm about her day and excited for the next. The communication from all staff is excellent and nothing is too much trouble. We are now so pleased to be sending our second baby to Happy Days.

Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penair

Thank you for taking the time to leave our Penair Nursery and team such a lovely review!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves coming to nursery every day. I’ve seen such a difference in her learning and see new things that she’s learnt every day. The staff are always more than happy to accommodate my daughter and I, in any way that we may need. I would highly recommend this nursery to anyone that
is thinking of sending their child here.

Reply from Nicky Smith, Nursery Manager at Happy Days Nursery & Preschool - Penair

Thank you for taking the time to write such a lovely review and we are so pleased to hear how much your daughter enjoys nursery.


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Overall Experience  Overall Experience 5.0 out of 5

At Happy Days Nursery & Preschool - Penair the staff are amazing, very friendly and supportive. My child gets very excited, they love the nursery and can't wait to go in every time. Great outdoor space for the children to run around and explore.

Reply from Nicky Smith, Nursery Manager at Happy Days Nursery & Preschool - Penair

Thank you for taking the time to write such a lovely review, we really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

All three of our boys have been really happy at Happy Days Nursery & Preschool - Penair over the last 6-years. The staff are so caring and kind to them, from the baby room right through to the preschool room. They have happily cuddled and helped to settle at drop off when it's been needed and every
time we've picked up, the boys have had a great day. We get lots of information at pick up about what they've been up to and even when it's busy, the handover doesn't feel rushed. It's clear the staff really care about and take the time to know all the children in the nursery, not just the ones in their room. The setting itself is lovely, the indoor rooms are well organised and feel calm and happy, the outdoor space is amazing and they spend so much time out there. My youngest is so proud to be part of the eco council and talks about what they've been doing all the time at home. I absolutely recommend Happy Days Nursery & Preschool - Penair, we have been so happy with them for six years now!

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Overall Experience  Overall Experience 5.0 out of 5

We absolutely love Happy Days Nursery & Preschool - Penair. The manager and the rest of the team are fantastic. My daughter has made so much progress since she started with them - she’s gained so much confidence and her skills with her mobility, puzzle-solving, feeding herself and even going to sleep
on her own have all developed so well. It’s lovely to pick her up and see the little changes and improvements she has made during her time at nursery. I love the outdoor space and the way the natural environment is used every day. Our daughter absolutely loves going to nursery and we love sending her there - every member of staff knows every child even if they don’t work with them in their room and the care is really personalised to each child. We wouldn’t hesitate to recommend Happy Days Penair. Please don’t ever change!

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Overall Experience  Overall Experience 5.0 out of 5

I could not recommend this nursery enough. They made the whole process of dropping off my daughter in very uncertain times, easy- especially as a working mum in the pandemic. I know that she is safe and looked after and is loving the outdoor space, getting dirty with hands-on learning, enjoying nature.
After the first 6 week review, it was clear that the staff knew her well and that nowhere would meet her needs as well as the attentive, caring staff at Happy Days Nursery & Preschool - Penair do!

Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penair

Thank you Lorna, the team really appreciate you taking the time to leave them such a lovely review!


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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Penair have gone above and beyond our expectations with our son! After two quite disastrous experiences at other settings, Happy Days Nursery & Preschool - Penair welcomed our son with open arms and from day one! They have been absolutely amazing with him. Every single staff member has been
wonderful and gone the extra mile. One member of staff, in particular, has been a complete godsend with my son's learning and communication and she really is a credit to the nursery. I will be very sad the day I have to move my son to school as he absolutely loves his nursery days and goes in the happiest little boy! I couldn’t have him anywhere else now. Thank you.

Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penair

Thank you so much for taking the time to leave our Happy Days Penair team with such a great review! We are thrilled to hear that your son is having the best time!


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Overall Experience  Overall Experience 5.0 out of 5

Happy days Penair have been fantastic since the very beginning of my experience with them. We started with baby massage sessions once a week where, as a first time mum, they made me feel welcome in a friendly environment. We now take our son once a week for childcare and he is always happy and well
looked after. I would 100% recommend to anyone looking for 5-star childcare.

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Overall Experience  Overall Experience 5.0 out of 5

My son has had a wonderful few years at this nursery. He has made good friendships and connects well with the staff. He said to me just this week that when he goes to school he will miss them. We are always kept up to date of any changes, and any issues with invoicing (my doing!) were rectified quickly.
It is clear that the staff enjoy working with the children and my son is due to start school a happy and confident boy with many skills that he has been taught while playing at the nursery. It has been invaluable to us as working parents and would not hesitate to recommend.

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Overall Experience  Overall Experience 5.0 out of 5

They have been the best with my little lad! No matter any situation, they have supported us and pushed us in the right direction. I love the layout and my little boy loves the woods and having lots of fun in there.

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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Penair is an excellent nursery and my child has been very happy there. He has enjoyed his time in each of the three rooms (babies, toddlers and pre-school) and the staff have been brilliant throughout. The nursery has excellent outside facilities and the children are outside in the fresh
air most of the day. I wouldn't hesitate to recommend Happy Days Penair to other parents.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely Nursery with a great team. Both my boys have gone from baby to preschool and loved it. They have a very nice outside space and I like how much time the kids are outside in the woods learning and playing with their friends. As a working Mum, their flexibility has also always been amazing and they
really care about their children’s families.

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Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Happy Days Nursery & Preschool - Penair is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.951 for Happy Days Nursery & Preschool - Penair is calculated as follows: ( (272 Excellents x 5) + (14 Goods x 4) ) ÷ 286 Ratings = 4.951

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Penair is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 number of registered child places is 13.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (7)

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Meet the Team (1)

Donna

Donna

Job Title: Nursery Manager

Joined: 2003

Donna has worked within early years for 28 years and 20 of those years have been with Happy Days. Donna started out as a nursery nurse and has progressed through to management level. Donna also holds a Level 5 in ILM Management.