Happy Days Nursery & Preschool - Playbox

9a Treyew Road, Truro TR1 3AN
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9.9 51 Reviews
  • Happy Days Nursery & Preschool - Playbox, Truro
Happy Days Playbox offers a warm and welcoming interior that is ideal for childcare and pre-school learning.

The company draws upon the latest nursery sector expertise and innovation in order to achieve an interesting and healthy learning environment.

There are plenty of opportunities to socialise and play alongside peers as well as free-flow access to the large outdoor area.

Care Provided by Happy Days Nursery & Preschool - Playbox

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Karen Tonkin (Nursery Manager)
  • Number of Childcare Staff
  • 22
  • Total Places for Children
  • 52
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Happy Days Nursery & Preschool - Playbox

  • For fee information, contact the Nursery directly.


  • Parking
  • Parking is available on-site.


Happy Days Nursery & Preschool - Playbox Reviews (51)

Total of 51, showing 1-20
9.9

Happy Days Nursery & Preschool - Playbox has a Review Score of 9.9 (9.910) out of 10, based on 26 reviews in the last 2 years. Over all time Happy Days Nursery & Preschool - Playbox has 51 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Both my children love the nursery. My son's speech has improved massively in the toddler room and he loves the staff and his friends.
My daughter has started school and misses it so much, but nursery prepared her so well for school.

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Overall Experience  Overall Experience 5.0 out of 5

Our two boys settled very quickly into playbox including our very young baby. The staff care, enthusiasm and energy impressed us from our very first visit. The boys love nursery and are excited to go each morning. The come home and the eldest tells us about all the fun things he has done. We can also
use the app to see other things the boys have done. I would (and have) recommend this nursery to others!

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Overall Experience  Overall Experience 5.0 out of 5

Playbox was our first choice when we signed up for nursery. We love Playbox, staff are amazing and very friendly. Our son loves his time at the nursery and he is happy to go there every morning. Not to mention the wonderful garden! Highly recommend!

Reply from Karen Tonkin, Nursery Manager at Happy Days Nursery & Preschool - Playbox

Thank you for your review, and support over the years!


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Overall Experience  Overall Experience 5.0 out of 5

Our youngest has just started at Happy Days and we have felt very welcomed, happy and settled. Nothing is too much hassle for the staff team, they have been amazing with managing allergies and the settling sessions have been great. Highly recommend.

Reply from Karen Tonkin, Nursery Manager at Happy Days Nursery & Preschool - Playbox

Thank so much for your review, it's a pleasure looking after your child.


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Overall Experience  Overall Experience 5.0 out of 5

My child is always so excited to come here. Staff are always upbeat and interacting with her giving her an incredible developmental experience.

Reply from Karen Tonkin, Nursery Manager at Happy Days Nursery & Preschool - Playbox

Thank you so much for your review! Your child brightens up our day!


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Overall Experience  Overall Experience 5.0 out of 5

Our son really enjoys his three days at nursery. He goes in happily every day and is always given a warm welcome at the door. The staff are extremely engaging and caring, always working with us through the various milestones of our sons development.
The variety of play is excellent , our son paints,
reads, sings, and spends time outdoors which he especially loves as he gets to explore.
As parents, it is a great comfort to know our son is in a relaxed and happy setting and is so well cared for throughout the day.

Reply from Karen Tonkin, Nursery Manager at Happy Days Nursery & Preschool - Playbox

Thank you so much for this review. It's a pleasure looking after your son.


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Overall Experience  Overall Experience 5.0 out of 5

We have been so impressed with his nursery experience since starting in September. His relationship he has with his key workers has been amazing, alongside his development is truly showing. Thank you to everyone at Happy Days. We love the updates on the app!

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been here since 13 months old. The practitioners are wonderful. Great communication
We think this nursery is wonderful!

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Overall Experience  Overall Experience 5.0 out of 5

My son thoroughly enjoys nursery. He runs in every morning and loves to share what he has been up to. The staff are so kind and caring. They are making sure that the children are learning through play and are available if I need to talk with them.

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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Nursery Play Box is a fantastic nursery - well led and with compassionate staff.
The nursery initially provided settling in sessions for my son. This worked tremendously well and he settled in at nursery beautifully.
My son has some health matters. The nursery provide excellent risk
assessments, regularly review care plans and accommodate his needs. It is reassuring, as parents, to know that he is in safe hands. My son receives a high standard of care and attention.
My son loves nursery. He has a smile on his face when he arrives and is always greeted adoringly by all staff members. The staff regularly update the ParentZone App so we are updated regarding his activities during the day. He is given the opportunity of participating in a variety of play - messy play, sensory play and more which he thoroughly enjoys.
I highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Happy Days is absolutely amazing. My son is buzzing to go there, always so happy when he comes back. I have seen a huge development in him since he started going there.
They have been flexible and accommodating when needed, and the variety of what they do is superb. I love all of the app updates.
It's my first experience of childcare and I could not be happier.

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Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves coming to nursery. In every stage/room he has loved it and been so comfortable. He has a great relationship with so many of the staff and talks about them when he's at home and what they get up too. My daughter also went to Playbox and she still has such great memories of her
time here. I couldn't ask them to do any more.

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Overall Experience  Overall Experience 5.0 out of 5

My child has become so independent and confident since starting at Playbox Nursery. The staff go above and beyond to ensure my child has a great day, is well looked after and enjoys his learning and development. He does art, painting, music, singing and plays in the garden. He always has a brilliant
day, with the lovely staff and fantastic children in his class. It's been the best decision for us as a family. He adores the staff at the nursery, especially the chef! He eats nutritious and healthy meals 3x per day and we have seen improvements in his eating habits at home thanks to the chef.

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Overall Experience  Overall Experience 5.0 out of 5

We could not be happier with Happy Days Playbox. The care that our daughter receives is outstanding. All staff go out of their way to get to know the children in their care and their families. The manager is just fabulous - she knows all the children and is very present. Our daughter loves her nursery
days and I know she is happy and well cared for there.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you so much for your kind reveiw and feedback - it is greatly appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has had excellent care at Happy Days Nursery & Preschool - Playbox. She is always excited to attend and talks happily about the staff and other children. She comes home singing lots of songs that I have never heard- sing and sign is definitely formative activity for her. I'm impressed that
at 2 she can already sing the alphabet song despite not having done this at home with us. Always a great variety of activities listed on her card each day and I'm confident my daughter is well nourished there also. We definitely think that Happy Days Nursery & Preschool - Playbox has benefitted our little girl's development as a little person overall.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you for such a lovely review Emily, it is greatly appreciated. Sing and Sign is excellent, isn't it!


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Overall Experience  Overall Experience 5.0 out of 5

My son started with Playbox in January, very shy and nervous of new people and new places and got upset about being left at the start.
He is now absolutely thriving, really come out of his shell, his confidence grows each week, and after every session, he leaves with a beaming smile after enjoying
his day - and that is all because of the lovely practitioners.
All of the staff are incredible, so friendly and genuinely care about each child. They all know my son by name whether they're in his room or not which really gives a personal touch.
I have just had a baby daughter and will not hesitate about sending her to Playbox when the time comes too!

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you for leaving such a lovely review for us. We are delighted to hear your son has settled in so well.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been attending the nursery for nearly a year and I cannot be happier with the improvement I've seen in her. She's more confident, able to express her emotions and generally happier since going to the nursery.
The staff are all excellent and I have every confidence leaving my child
in their care. I highly recommend this nursery to parents.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you for such a lovely review - it is greatly appreciated!


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Overall Experience  Overall Experience 4.0 out of 5

All the staff are very friendly and welcoming. I have been to Christmas events and open days and find everyone very helpful and chirpy. My daughter thoroughly enjoys her time here and we look forward to many more good times ahead. Thank you to all the staff at Happy Days Nursery & Preschool - Playbox
you are a credit.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you for this lovely review Gavin, it is greatly appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

We absolutely love the staff at Happy Days Nursery & Preschool - Playbox! They are such a friendly, kind group of people and are led by a terrific leader who brings a sense of calm and control. Our son is really settling in well now and that’s thanks to the great staff at Playbox.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you for leaving such a lovely review - it is greatly appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My son has settled in very well and I love how all the staff know him. We have good communication with his key worker and I can chat to her each day about anything that has cropped up or what he is enjoying at home for example.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you for leaving us such a lovely review - it is greatly appfreciated.


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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Happy Days Nursery & Preschool - Playbox is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Happy Days Nursery & Preschool - Playbox is calculated as follows: ( (285 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 312 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Playbox is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 number of registered child places is 10.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Karen

Karen Tonkin

Job Title: Nursery Manager

Joined: 2000

Karen has been managing nurseries for 25 years and has been at Playbox for a total of 23 years. She holds an NNEB and a Post-Graduate Certificate.


Frequently Asked Questions about Happy Days Nursery & Preschool - Playbox

What is the Age Range of Children that Happy Days Nursery & Preschool - Playbox accepts?

Happy Days Nursery & Preschool - Playbox accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Happy Days Nursery & Preschool - Playbox Open?

Happy Days Nursery & Preschool - Playbox is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Happy Days Nursery & Preschool - Playbox have capacity for?

Happy Days Nursery & Preschool - Playbox has capacity for a total of 52 Children.

How far is Happy Days Nursery & Preschool - Playbox to the centre of Truro?

0.7 mile(s) as the crow flies, distance by road may be significantly further.