Happy Days Nursery & Preschool - Playbox

9a Treyew Road, Truro TR1 3AN
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9.9 51 Reviews
  • Happy Days Nursery & Preschool - Playbox, Truro
Happy Days Playbox offers a warm and welcoming interior that is ideal for childcare and pre-school learning.

The company draws upon the latest nursery sector expertise and innovation in order to achieve an interesting and healthy learning environment.

There are plenty of opportunities to socialise and play alongside peers as well as free-flow access to the large outdoor area.

Care Provided by Happy Days Nursery & Preschool - Playbox

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Karen Tonkin (Nursery Manager)
  • Number of Childcare Staff
  • 22
  • Total Places for Children
  • 52
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Happy Days Nursery & Preschool - Playbox

  • For fee information, contact the Nursery directly.


  • Parking
  • Parking is available on-site.


Happy Days Nursery & Preschool - Playbox Reviews (51)

Total of 51, showing 21-40
9.9

Happy Days Nursery & Preschool - Playbox has a Review Score of 9.9 (9.910) out of 10, based on 26 reviews in the last 2 years. Over all time Happy Days Nursery & Preschool - Playbox has 51 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Playbox provides my child with a safe and happy environment in which to thrive. She is always happy to be dropped off and will happily go to all members of staff. This is down to the hard work and enthusiasm of every member of staff. They all know her by name, even if they are not in her
room, and also the names of other members of our family which helps to create a smooth transition between home and nursery. My daughter has an allergy which again all members of staff are aware of and I'm extremely happy with the care and safeguarding which the nursery put in place. All in all we are so happy with Playbox and wouldn't hesitate to recommend it as a brilliant and caring place to send your child.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you for such a lovely review Helen - it is greatly appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

Our two little ones started in January and have settled in so well. The team are brilliant, you can clearly see how much they love their jobs and care about the children. We’ve had a lot of change with moving house to a new city and they’ve provided support, flexibility and genuine care about how we
all are. They’ve also been incredibly supportive with allergies and providing well-rounded alternatives. Couldn’t be happier with Happy Days Nursery & Preschool - Playbox, what a wonderful nursery and team.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you Cecilia for such a lovely review, it is greatly appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

I can’t rate this nursery enough. The staff are amazing, they take so much interest in my daughter. My daughter loves nursery and it has helped her thrive. I will miss bringing her along to nursery once she starts school.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you Sammy for leaving such a positive review!


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic all round, Happy Days Nursery & Preschool - Playbox is a wonderful nursery and all the staff have gone above and beyond to settle my daughter in since starting in January 2023. My daughter is thriving, I feel extremely grateful for this.
Would highly recommend.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you for leaving us such a lovely review Mia!


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Happy Days Playbox are excellent. They are very thoughtful and caring, and it feels like they know and understands our daughter. I am confident my daughter is happy and well-supported during her time there.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you for your wonderful review - we really value your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff. My daughter has been going to this nursery since she was eight months old and is now nearly three, and she has come on in leaps and bounds. Always happy and communicate very well with parents.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you so much for your review, we are so happy to hear about your daughter experience with us!


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Overall Experience  Overall Experience 5.0 out of 5

I always find the nursery and the staff excellent. I feel totally at ease leaving my little one and know she is in safe hands. She has grown in confidence, and we recognise the importance of nursery in her development and are so pleased we found Playbox.

Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Playbox

Thank you for leaving such a wonderful review - we are very proud of your little one's achievements!


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant care and service, both my son and daughter love going to Happy Days. Thinking back to lockdown and what the nursery did back in that period for us, it is remarkable. I would have liked to have seen a few more original activities.

Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Playbox

Thank you - we are very proud of Happy Days Playbox and your review is just lovely!


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Overall Experience  Overall Experience 5.0 out of 5

We absolutely love Happy Days Playbox. The learning schemes are fantastic, at every opportunity, the kids are outside which I adore. Both my girls (2 years) and (7 months) are incredibly happy - they run in every time!

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Overall Experience  Overall Experience 5.0 out of 5

My son attended the preschool at Happy Days Playbox and loved it. The staff were amazing - really caring and always took the time to explain in detail how his day had gone. There were lots of lovely activities and the environment was inviting, stimulating and very clean. The garden area is a great
size too. My daughter has just started in the baby room and once again, they have gone above and beyond to help her settle and let us know how she is getting on. I wouldn't hesitate to recommend the nursery and preschool to other parents.

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Overall Experience  Overall Experience 5.0 out of 5

Our little girl has had an absolute blast at Happy Days over the last 3 years. A real home-from-home. Fabulous garden and activities. The staff were very friendly and professional. Wouldn’t hesitate to recommend and we will be sending our next addition.

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Overall Experience  Overall Experience 5.0 out of 5

Both my children love the nursery and have been very happy there. The staff are wonderful and also happy to help where they can. Overall a brilliant place to learn and flourish.

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Overall Experience  Overall Experience 4.0 out of 5

The twins love the Playbox. Personnel is extremely friendly and communicative. Activities are diverse and interesting.

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Overall Experience  Overall Experience 5.0 out of 5

Really friendly staff who settled my child into nursery really well. The staff seem to have a really good knowledge of his behaviour and interests, showing he is well attended through the day.

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Overall Experience  Overall Experience 5.0 out of 5

Really lovely team, made me feel at ease during a difficult time. Our keyworker is amazing with our boy, takes her time with him, looks out for all the signs in his behaviour. Brilliant! The staff are very informative helping every step of the way.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, great staff who are always friendly and welcoming to the children. Both my children loved attending the nursery and have lots of happy memories. The nursery has provided a solid foundation for my children's lives.

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Overall Experience  Overall Experience 5.0 out of 5

I can’t recommend Happy Days Nursery & Preschool - Playbox highly enough! Both of my boys have been here and really enjoyed coming. My youngest is still here and is coming on leaps and bounds with his learning and interaction. It is a lovely caring environment where children can thrive!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves it.

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Overall Experience  Overall Experience 5.0 out of 5

Our little boy has been going to Happy Days Playbox since he was 16 months old. We have been delighted with the care he has received since day 1. The staff have been very caring and communication has been excellent. He really enjoys going to nursery ad he seems to be learning a lot. The garden is fantastic.
Overall we thoroughly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

We started at Playbox when my son was a baby attending baby massage, then stay and play. I had such a lovely feeling about Happy Days Playbox I was in no doubt that I wanted my son to attend when I had to return to work. The staff are amazing, so supportive to both my son and us as parents, through
every stage. The Smart Start learning process has really had an impact on my son, the support we received to continue this at home during Covid lockdown was excellent and my son has now returned to Playbox and loves it. The processes they have in place post lockdown is also excellent. We will miss them all when he starts school in September but thanks to Playbox he is more than ready for school.

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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Happy Days Nursery & Preschool - Playbox is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Happy Days Nursery & Preschool - Playbox is calculated as follows: ( (285 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 312 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Playbox is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 number of registered child places is 10.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (6)

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Meet the Team (1)

Karen

Karen Tonkin

Job Title: Nursery Manager

Joined: 2000

Karen has been managing nurseries for 25 years and has been at Playbox for a total of 23 years. She holds an NNEB and a Post-Graduate Certificate.