Happy Days Nursery & Preschool - Derriford

Unit 3a, Derriford Business Park, Derriford, Plymouth PL6 5QZ
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9.8 186 Reviews
  • Happy Days Nursery & Preschool - Derriford, Plymouth
Happy Days at Derriford has both indoor and outdoor spaces for children to play and grow during their time at nursery.

Staff support children to embrace outdoor play and have as many new experiences as they can in a safe and secure environment.

The nursery provides equipment and furniture that supports children’s physical development over muscle control and co-ordination.

Two nursery chefs provide fresh meals for children every day, but children can also be involved in learning about food preparation and taught how to be independent at meal times.

Care Provided by Happy Days Nursery & Preschool - Derriford

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Zara Austin (Nursery Manager)
  • Number of Childcare Staff
  • 50
  • Total Places for Children
  • 146
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Happy Days Nursery & Preschool - Derriford

  • For fee information, contact the Nursery directly.


Happy Days Nursery & Preschool - Derriford Reviews (186)

Total of 186, showing 61-80
9.8

Happy Days Nursery & Preschool - Derriford has a Review Score of 9.8 (9.808) out of 10, based on 27 reviews in the last 2 years. Over all time Happy Days Nursery & Preschool - Derriford has 186 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I have been looking for a nursery that fits my values so that my two year old could socialise with other children his age. The staff at Happy Days Derriford were so welcoming and answered any questions we had whilst being friendly and approachable. My child had two settling in sessions where his key
worker took the time to get to know him and his likes and dislikes, and he barely even noticed me leaving as he was having such a good time. I can’t wait for him to start properly next week!

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Overall Experience  Overall Experience 5.0 out of 5

Since Covid restrictions have been lifted, it has been lovely being able to go into the nursery for drop-off and pick up and get back to normality. All through the lockdown, the nursery has been very professional and cautious and the staff have made the children and parents feel at ease through a difficult
time.

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Overall Experience  Overall Experience 5.0 out of 5

Really happy with how my little boy has come along with his speech and how well behaved he is. He is always so happy after spending the day with the team and all his little friends. I’m very grateful that he is so settled there.

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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Nursery & Preschool - Derriford is such a welcoming nursery. The staff are so friendly and helpful, putting the children's needs first. There is a wide range of activities and resources. The days are fun-filled and action-packed, and educational. My children have been very happy!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been in attendance since she was 9 months old and has flourished since being there. All the staff members are friendly and so attentive to the children and their needs. We are coming to the end of our time at Happy Days as my daughter will be leaving to start school, her key worker and
the assistants in her room have helped ready her for this transition. I'm only sorry there isn't another Happy Days nursery nearer to the city centre so that my second child could attend a nursery with the same ethos/management style etc.

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Overall Experience  Overall Experience 5.0 out of 5

Our son started at Happy Days in August 2021 and has been very happy there. All the staff are very friendly and helpful and our little one is thriving. They have helped us in encouraging him to crawl and now walk as well as feeding from beakers and feeding himself. Thank you all so much.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has really flourished at Happy Days Derriford over the two and a half years she has been attending.
The management are approachable, friendly and open to ideas. All of the staff are kind and happy (how they know all of the children’s names is beyond me!).
I’ve had constant contact with
her Key Persons, who have personalised her care and have kept me up to date with her progress.
My daughter is stimulated and is learning continuously.
The menu is varied, healthy and sounds delicious.


The facilities are appropriate, fun and clean, with ever changing themes.


I have no hesitation in recommending this nursery to anybody who is looking for a home from home for their child.


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Overall Experience  Overall Experience 5.0 out of 5

Happy Days Nursery & Preschool - Derriford has been an excellent, friendly and caring place for our child before and throughout the pandemic. His creativity has been nurtured and celebrated and we are very happy with the standard of care given.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are extremely helpful and always willing to answer questions or enquires.
Emails are replied to in good time.
Staff know the children by individual names which is amazing considering they have so many children to look after/manage.
As a parent, you are made to feel welcome and very informed.
Settling
in period was amazing, it took as long as was required for my child to become relaxed and settled.
My child loves nursery, they get excited when it’s mentioned, the staff in the room are extremely welcoming to both myself and my child and the food is very nutritious and healthy.
I would recommend this nursery to any parent, it takes a lot of courage, as a parent, to leave your child in someone else’s hands and to provide the care they require but my mind was and is out at rest knowing my child is being so well cared for.
The handover for collection of your child is very thorough and very individualised.
Amazing nursery and I feel very grateful my child is able to attend here.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been in Happy Days Nursery & Preschool - Derriford since she was eight months old, and she has loved every day of it. The staff are so kind, and she has made loads of friends. We were worried about her settling in, but she really only cried when we came to collect her! She loves the
food too.

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Overall Experience  Overall Experience 5.0 out of 5

We call the nursery as my child care had to end (the childminder had to become a full-time carer to her husband and couldn't have my daughter). They got us in to have a look after right away, my daughter was made to feel welcome and wanted to play during the walk around.
The staff are outstanding,
I didn't want my daughter to leave as she goes to class happily every morning. I don't have a bad word to say. I would go back to them in a heartbeat. Thank you for looking after my daughter.

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased, me and my son talk every day about activities and his friends playing together to have a lot fun. He is just waiting to come back after two weeks of bank holiday to meet your friendly staff. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I love my daughter in this nursery, all staff are lovely and understanding, my daughter gets cared for properly and her needs are met she’s never unhappy. The nursery is organized and are always aware, I feel completely comfortable with my daughter being in this setting.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing. My son has come on leaps and bounds since joining the nursery.His confidence and speech is incredible the staff are fantastic. I wasn’t sure at first, leaving my child with people I didn’t know but they have my trust.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery with lovely settings. Very helpful and committed ladies who help my daughter and son feel safe and happy.
The only thing I wish is that we could see them enjoying activities more such as on their social media page, or being sent pictures of them throughout the day. We did have activity
pages made up by the ladies which were lovely, just more would be amazing.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely love this nursery. Never had an issue that hasn’t been solved with a quick phone call or email! Girls love going and the staff clearly care about each child and key staff know the children they are responsible for very well and always listen to feedback and adapt routine to any requests.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Happy Days Nursery & Preschool - Derriford enough! My daughter started there in January 2022 and I have never had a problem with the nursery. My daughter gets so excited when we arrive and she's always happy when I collect her. All the staff are so attentive to each child and I always
feel at ease taking her each day. My daughter gets attention all day long and whenever she is upset someone is always on hand to reassure her. I would also like to praise their food menu my daughter eats every meal sometimes twice over and loves everything they provide.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely incredible experience over the past couple of months my daughter has been going. Supportive staff and very welcoming. They have helped at every concern or advice that I've needed. Would highly recommend this nursery. I couldn't be more grateful for how they have been so accommodating with
me, communicating with me and my daughter during her settling sessions. She loves going to nursery every week. The smiles she gives when she sees everyone. Gives me the acknowledgement that she just loves being there.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended the nursery since she was 11 months old, and has always enjoyed her time at Happy Days Derriford. The staff are always friendly and welcoming, with regular feedback and progress reports. There are lovely outdoor facilities for the children and really good food options. She
has thrived at Happy Days Nursery and is now ready for her journey to school.

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Overall Experience  Overall Experience 5.0 out of 5

Overall high level of staffing and care provided by all, my son always enjoys his days at the nursery and continues his development at a good pace. Especially enjoying his regular times outside. And the management are always approachable with questions and will endeavour to help whenever possible.

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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Happy Days Nursery & Preschool - Derriford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Happy Days Nursery & Preschool - Derriford is calculated as follows: ( (291 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 324 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.925 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Derriford is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 146 number of registered child places is 29.2. 27 Positive Reviews ÷ 29.2 = 0.925

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (6)

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Meet the Team (1)

Zara

Zara Austin

Job Title: Nursery Manager

Zara has worked in childcare for 17 years, 7 of those at Happy Days where she started as a Peripatetic Deputy Manager. Accompanied by her wealth of experience, Zara has also received a Level 3 Diploma, a Level 4 Team leading qualification, and a Level 5 award in Management. Zara is loving her new role and enjoys building relationships with her colleagues and the families in her care.