Kiddi Caru Day Nursery Torquay has a Review Score of 9.6 (9.604) out of 10, based on 16 reviews in the last 2 years. Over all time Kiddi Caru Day Nursery Torquay has 125 reviews.
Review from Idoya C (Mother of Child) published on 14 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery Torquay
Thank you for your review of Kiddi Caru Day Nursery Torquay. Thank you for your kind words and lovely feedback! Our wonderful team sees ourselves as an extension of your family, here to care for your child and support your family throughout their Early Years journey. We are so grateful we can provide value to your family.
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Review from Mike B (Father of Child) published on 7 February 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery Torquay
Thank you for your review of Kiddi Caru Day Nursery Torquay. We're so glad to hear that your son loves attending - we know how much that means to you as a parent! We will certainly pass this feedback along to the team, they are so dedicated and passionate about providing outstanding childcare and education, so thank you! We will continue to aspire to provide the best for each child.
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Review from Emily W (Mother of Child) published on 7 February 2025
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Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery Torquay
Thank you for your review of Kiddi Caru Day Nursery Torquay. We know that it can be such a hard decision to choose a childcare provider for your child! We are so grateful you felt comfortable during your visit and decided to choose us to care for your daughter! Our amazing team is dedicated to providing safe, healthy, and high-quality education and childcare to each child and we're so glad this is helping your daughter develop and thrive. Thank you for your feedback!
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Review from T B (Mother of Child) published on 28 October 2024
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Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery Torquay
Hi! Thank you for your review on Kiddi Caru Day Nursery Torquay. We're glad you've had such a great experience and that your daughter is thriving despite the move! We strive to give the highest quality of childcare and education to each child. Tears can be distressing but knowing she is well cared for and having a good time certainly helps with drop-off. Thank you again for your lovely review.
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Review from Oli B (Father of Child) published on 30 September 2024
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Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Torquay
Hi there, thank you so much for your lovely review of our Kiddi Caru Day Nursery & Preschool in Torquay. We do our very best to ensure that everything in our nursery is to the highest standard, from the fun activities we schedule every day to the communication we have with our parents. We take such pride in the education and care we provide as it is our mission to ensure every child is happy, healthy and safe in our setting. We are so pleased we were able to meet your needs as new parents and it's lovely to hear that you've recommended us to your friends! Thank you ever so much.
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Review from C E (Mother of Child) published on 14 March 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave a review. Our app is a great communication tool and gives families a great insight into the all fun and learning their little one is enjoying throughout the nursery day. Maintaining reliable, informative communication with our families is so important in building strong partnerships between nursery and home.
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Review from L B (Mother of Child) published on 14 March 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave a review. Children enjoy a variety of stimulating activities throughout the nursery day devised using the creativity and skill of our team. Informed by our bespoke education programmes provide plenty of creative and engaging opportunities for learning.
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Review from Molly C (Mother of Child) published on 14 March 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is thriving with us! Maintaining reliable and informative communication with our families is so important in building a strong partnership between nursery and home.
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Review from Elly D (Mother of Child) published on 26 October 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Thank you for taking the time to leave a review. We're proud to have such a kind and supportive nursery team who are passionate about helping children learn and grow. With a variety of fun, stimulating activities provided alongside our specially designed education programmes, children have plenty of exciting opportunities to develop important skills.
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Review from Emilie D (Mother of Child) published on 6 April 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, we are so pleased to hear that your little one is happy here! Our team really takes the time to get to know each individual child and build warm, supportive relationships. Thank you for taking the time to leave a review, it is very much appreciated.
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Review from J B (Mother of Child) published on 6 April 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, it's lovely to read that both of your little ones love attending our nursery! Our teams are dedicated to ensuring that you and your family have the best experience possible. Thank you for taking the time to leave a review, it is very much appreciated.
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Review from Louisa A (Mother of Child) published on 4 April 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave a review. Our kind, caring team is dedicated to providing exceptional childcare and education. They work hard to provide a great variety of stimulating activities alongside our fantastic education programmes.
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Review from Lauren W (Mother of Child) published on 4 April 2023
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Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave a review. We are pleased that you and your family are enjoying your time here at Kiddi Caru Day Nursery in Torquay. We aim to put our children at the centre of all we do, from the activities we arrange to the food we provide. Ensuring you are kept in the loop of your child’s day and how he is progressing is of high priority to us.
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Review from Kelly D (Mother of Child) published on 4 April 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave a review. We are glad to hear that your little one is so happy here! The health, safety and happiness of all the children in our care is of course our top priority. We have a robust traffic light allergy system in place to ensure mealtimes remain a fun, enjoyable experience for every child.
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Review from C G (Mother of Child) published on 29 March 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave a review. It's great to hear that your little one is so happy here! Our fantastic education programmes are designed to be flexible, accessible and fun, helping children to develop important skills for the future. Our nutritious nursery menus give children the chance to try a variety of tasty flavours and new textures.
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Review from F T (Mother of Child) published on 23 March 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave your feedback. We would like to apologise for your experience with us. Please be reassured that your comments are being taken seriously. We have now changed the way we do things to have our parents drop off and collect their little ones in their rooms. This allows them to see and interact with their little one’s key worker each day.
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Review from Nicole P (Mother of Child) published on 10 November 2022
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave a review. It's so lovely to hear that both you and your little one have had such a fantastic experience with Kiddi Caru Torquay! Our dedicated team work hard to ensure that all children settle comfortably into nursery life at their own pace, so they feel happy, confident and able to develop important skills. Good communication with parents is incredibly important as it allows them to stay connected to their child's development.
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Review from D D (Mother of Child) published on 29 September 2022
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave a review. It's lovely to hear that our team were able to help your little one develop his confidence. We wish him the very best of luck at school!
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Review from S M (Mother of Child) published on 29 September 2022
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Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay
Hi, thank you for taking the time to leave a review. We offer a variety of educational, engaging activities which aim to help children to learn and develop whilst having plenty of fun. It's lovely to hear that your little one was so happy with us!
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Review from Jonathan T (Father of Child) published on 29 April 2022
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Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay
Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.
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The Review Score of 9.6 (9.604) out of 10 for Kiddi Caru Day Nursery Torquay is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.823 for Kiddi Caru Day Nursery Torquay is calculated as follows: ( (172 Excellents x 5) + (8 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 192 Ratings = 4.823
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.781 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Torquay is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 15 Positive Reviews ÷ 19.2 = 0.781
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2003
Helen started her career in childcare in 1995 and has been a part of the Kiddi Caru Torquay team since 2003, during that time she worked her way up to Nursery Manager and had two children of her own.
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