Kiddi Caru Day Nursery Torquay

The Willows, Nicholson Road, Torquay TQ2 7TD
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9.6 125 Reviews
  • Kiddi Caru Day Nursery Torquay, Torquay
Kiddi Caru Day Nursery Torquay offers families in the Torquay and Devon area flexible childcare to fit in with your individual family needs. They're located up the road from the Nicholson Road Retail Park near to Sainsbury’s supermarket and is a five minute drive directly off the A380.

They accept up to 22 hours a week of free funded hours, all year round. The nursery management team is happy to discuss the Childcare Choices options to see what childcare saving schemes you may be entitled to. Half days and full days are available all year round and they also offer school days, which are very popular with families that have older siblings attending school.

Outside play is a daily part of the children’s routine at the nursery, they have a garden that allows the childcare to explore growing vegetables and caring for animals. Whatever the weather, there is plenty for the little ones to do. At the bottom of the garden is a yurt which is an amazing space, for sensory and heuristic activities, that allows children to switch off from their surroundings and fully engage.

The nursery's sensory room is a calm, stimulating environment to the well resourced playrooms which are packed with age-appropriate resources to encourage the children to learn through play. The activities are all carefully planned and carried out by dedicated and highly qualified Early Years Practitioners.

They provide the children with wholesome food each day, prepared by the onsite nursery chef. A wide range of menus are on offer which are checked by a qualified nutritionist catering for all stages of weaning and to develop independence with older children, staff encourage them to help themselves to the food on offer.

Care Provided by Kiddi Caru Day Nursery Torquay

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Helen Churchill (Manager)
  • Number of Childcare Staff
  • 38
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas to New Year

Kiddi Caru Day Nursery Torquay Reviews (125)

Total of 125, showing 1-20
9.6

Kiddi Caru Day Nursery Torquay has a Review Score of 9.6 (9.604) out of 10, based on 16 reviews in the last 2 years. Over all time Kiddi Caru Day Nursery Torquay has 125 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Our little one has made so many wonderful memories at this nursery! The kindness, patience, and care from the entire team have meant so much to us. It's been amazing to see such growth, confidence, and joy in a nurturing and supportive environment.
The staff have always been incredibly accommodating,
even with last-minute requests, making everything feel effortless and stress-free.
A truly special place that we'll always remember with warmth and gratitude. Thank you for being such an important part of these early years!

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery Torquay

Thank you for your review of Kiddi Caru Day Nursery Torquay. Thank you for your kind words and lovely feedback! Our wonderful team sees ourselves as an extension of your family, here to care for your child and support your family throughout their Early Years journey. We are so grateful we can provide value to your family.


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Overall Experience  Overall Experience 5.0 out of 5

Our son who has been here for the last 9 months since he turned one, has had a fantastic time here and loves attending. The staff are excellent, the venue is purpose-built with its own canteen, and food choices go down very well. The app keeps us updated with what he's been doing, what and how much
he's eaten, and developmental progress along with photos of activities the class has been doing. You really feel informed.
The staff are key and in our sons class they are wonderful, friendly, caring and great at their jobs, we're very happy we choose here.

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery Torquay

Thank you for your review of Kiddi Caru Day Nursery Torquay. We're so glad to hear that your son loves attending - we know how much that means to you as a parent! We will certainly pass this feedback along to the team, they are so dedicated and passionate about providing outstanding childcare and education, so thank you! We will continue to aspire to provide the best for each child.


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Overall Experience  Overall Experience 5.0 out of 5

Highly recommend Kiddi Caru!
I was so nervous thinking about returning to work after maternity and looked at a couple of childminders and nurseries. Kiddi Caru was recommended to me by one of my friends and as soon as I had a visit, I knew it was the best place for our daughter.
It's such a lovely,
safe, and clean environment.
Everyone is so warm and friendly which made me feel at ease right away as you feel they really do care about your child.
We had several settling sessions, building up to a full day. Our daughter took to it so fast, and I was relieved to be able to see her settle in as they kept us in the loop with photos and updates.
I feel completely confident that our daughter is in the best hands, developing so many skills and enjoying nursery which has made the transition back into work that bit easier for me.
Obviously its difficult being away from her, but I know she is having the best time at Kiddi Caru and is above all, safe and happy!
Thank you all so much.

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery Torquay

Thank you for your review of Kiddi Caru Day Nursery Torquay. We know that it can be such a hard decision to choose a childcare provider for your child! We are so grateful you felt comfortable during your visit and decided to choose us to care for your daughter! Our amazing team is dedicated to providing safe, healthy, and high-quality education and childcare to each child and we're so glad this is helping your daughter develop and thrive. Thank you for your feedback!


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending Kiddi Caru since she was 9 months old, we transferred to the Torquay setting when she was 1 year old because we moved house. She is now 2 years old and is thriving, the nursery staff are all so lovely and good with her and she adores them in return. Whilst we still have
a few tears at drop-off, she never wants to leave at the end of the day.

Reply from Robyn Hattingh, Marketing Team Lead at Kiddi Caru Day Nursery Torquay

Hi! Thank you for your review on Kiddi Caru Day Nursery Torquay. We're glad you've had such a great experience and that your daughter is thriving despite the move! We strive to give the highest quality of childcare and education to each child. Tears can be distressing but knowing she is well cared for and having a good time certainly helps with drop-off. Thank you again for your lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with our choice of nursery. Everyone who looks after our baby has been simply brilliant. She has settled in so quickly, she smiles when walking up to the nursery and is always happy playing when I pick her up, not wanting to come home!
We have had such clear communication from
everyone about how she is doing and all her goings on, we feel so comfortable leaving her with them. Our baby has definitely made progress since being here also. We have really appreciated all the love and care the team has shown both our baby and us, as two nervous, first-time parents! The environment always feels super clean, well-maintained and resourced. All the staff from reception and across the building are kind, attentive, and welcoming. We have recommended you to all our local friends with young babies and a few are now on your waiting list.

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Torquay

Hi there, thank you so much for your lovely review of our Kiddi Caru Day Nursery & Preschool in Torquay. We do our very best to ensure that everything in our nursery is to the highest standard, from the fun activities we schedule every day to the communication we have with our parents. We take such pride in the education and care we provide as it is our mission to ensure every child is happy, healthy and safe in our setting. We are so pleased we were able to meet your needs as new parents and it's lovely to hear that you've recommended us to your friends! Thank you ever so much.


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Overall Experience  Overall Experience 5.0 out of 5

My child always comes out smiling and is excited to go to nursery. The staff are all super friendly and keep me updated with messages and pictures throughout the day. I would definitely recommend Kiddi Caru Torquay.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave a review. Our app is a great communication tool and gives families a great insight into the all fun and learning their little one is enjoying throughout the nursery day. Maintaining reliable, informative communication with our families is so important in building strong partnerships between nursery and home.


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Overall Experience  Overall Experience 5.0 out of 5

All in all, very good! My little one has a lovely time there and loves the staff members too; she’s always really happy to see them.
I feel she’s learning a lot, and it’s certainly helping with her development.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave a review. Children enjoy a variety of stimulating activities throughout the nursery day devised using the creativity and skill of our team. Informed by our bespoke education programmes provide plenty of creative and engaging opportunities for learning.


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Overall Experience  Overall Experience 5.0 out of 5

My son is thriving at Kiddi Caru, he is so happy there. The staff are absolutely fantastic, we cannot recommend the nursery enough. They are very thorough and informative in everything they do, we are kept up to date with photos etc throughout the day. Amazing nursery, thank you.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is thriving with us! Maintaining reliable and informative communication with our families is so important in building a strong partnership between nursery and home.


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Overall Experience  Overall Experience 5.0 out of 5

The nursery staff have been absolutely fantastic with my little girl from the moment we viewed almost a year ago to when we started her settling in sessions in July. They are so caring and professional, and I can really tell how much they enjoy their job as their passion shines through. My daughter
has come on leaps and bounds since starting and is learning and exploring new things all the time. The app is so reassuring to keep me updated on her eating/drinking patterns and activities whilst at work which saves me a phone call. Very happy we chose Kiddi Caru Torquay for our daughters nursery years. Especially a big thank you to the ladies in Seagulls, what an incredible team.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review. We're proud to have such a kind and supportive nursery team who are passionate about helping children learn and grow. With a variety of fun, stimulating activities provided alongside our specially designed education programmes, children have plenty of exciting opportunities to develop important skills.


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Overall Experience  Overall Experience 5.0 out of 5

I always feel super comfortable leaving my son with the girls in pebbles. They are very good with him and understand what he needs. Staff have been amazing with him since starting in pebbles and the communication at handovers is always brilliant. He always has a good day and comes out very happy every
week.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, we are so pleased to hear that your little one is happy here! Our team really takes the time to get to know each individual child and build warm, supportive relationships. Thank you for taking the time to leave a review, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I'm so happy I chose Kiddi Caru for both of my girls. Each and everyone who works at Kiddi Caru has been truly amazing. My girls have enjoyed being part of the Kiddi Caru family and I would without a doubt recommend them.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, it's lovely to read that both of your little ones love attending our nursery! Our teams are dedicated to ensuring that you and your family have the best experience possible. Thank you for taking the time to leave a review, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely outside space, very careful with safety. Lovely members of staff. The best nursery in the area for sure. Both children have attended here and have learned so much and been cared for well. Two staff members were amazing room leaders, we loved them so much.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave a review. Our kind, caring team is dedicated to providing exceptional childcare and education. They work hard to provide a great variety of stimulating activities alongside our fantastic education programmes.


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Overall Experience  Overall Experience 5.0 out of 5

We’ve been really pleased with our child's care. When we collect him he seems happy, engaged and well cared for. He is stimulated and shows affection to all caregivers.
Communication has been excellent in recent months, art work coming home, videos and beautiful pictures.
The rooms always look like
fun has been had. Smiley and chatty staff. Three staff members have been super in helping us with our transition to nursery with our little boy who isn’t even one yet.
Engaged and welcoming manager who makes a point of having an open door policy and who is always visible.

Reply from Laura Wiltshire, Marketing Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave a review. We are pleased that you and your family are enjoying your time here at Kiddi Caru Day Nursery in Torquay. We aim to put our children at the centre of all we do, from the activities we arrange to the food we provide. Ensuring you are kept in the loop of your child’s day and how he is progressing is of high priority to us.


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Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves his nursery days. He has made an amazing bond with a staff member and is really happy when there. The nursery has been fantastic with my child's allergies and ensuring he doesn't get any of the foods he is allergic to. They give me updates, when trying to reintroduce foods at
home if there have been any changes with him at nursery. They do a great range of activities that he really enjoys. Can't fault the nursery at all.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave a review. We are glad to hear that your little one is so happy here! The health, safety and happiness of all the children in our care is of course our top priority. We have a robust traffic light allergy system in place to ensure mealtimes remain a fun, enjoyable experience for every child.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, always clean, my child comes home extremely happy and content plus he eats everything they give him (he’s usually a very fussy eater)! He’s recognising words, letters and numbers, his speech has improved immensely! Makes all the difference knowing how lovely and caring the staff are!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave a review. It's great to hear that your little one is so happy here! Our fantastic education programmes are designed to be flexible, accessible and fun, helping children to develop important skills for the future. Our nutritious nursery menus give children the chance to try a variety of tasty flavours and new textures.


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Overall Experience  Overall Experience 3.0 out of 5

Overall satisfactory. There were a few instances where the class was shut due to staffing issues. Lack of visibility of key workers and sometimes unresponsive. Often had people bringing him over who had not been with my son, so we didn’t have any insight into what he had been doing each day. We have
moved to another nursery where my child already seems much happier.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave your feedback. We would like to apologise for your experience with us. Please be reassured that your comments are being taken seriously. We have now changed the way we do things to have our parents drop off and collect their little ones in their rooms. This allows them to see and interact with their little one’s key worker each day.


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Overall Experience  Overall Experience 5.0 out of 5

I am just delighted my husband and I chose Kiddi Caru Torquay. My daughter was 6 months old when she enrolled, being so young it seemed like a really difficult and important decision to get right. With Kiddi Caru Torquay, I do not feel the fit could have been better. The team have really gone out of
their way to get to know my little girl and to encourage her development, whilst nurturing her outgoing personality; it is just wonderful to see. The team made sure she attended lots of settle in days before she enrolled full-time, she was comfortable and happy from outset. She always greets the nursery practitioners in sandcastles with big smiles, which is so reassuring. In addition, in the few weeks she has been attending, I can also see her coordination and communication skills are developing really well. As a parent I love the regular updates provided in the written daily reports and on the parent app; for me this beautifully bridges the gap between Mother and Daughter whilst I am working.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave a review. It's so lovely to hear that both you and your little one have had such a fantastic experience with Kiddi Caru Torquay! Our dedicated team work hard to ensure that all children settle comfortably into nursery life at their own pace, so they feel happy, confident and able to develop important skills. Good communication with parents is incredibly important as it allows them to stay connected to their child's development.


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Overall Experience  Overall Experience 5.0 out of 5

My son enjoyed his last month at Kiddi Caru Torquay before starting his next journey in reception at his big school. He absolutely loved the class he was in and the staff were amazing, especially one member in particular. (Massive credit to the team) he came out of his shell so much, so thank you. Would
definitely recommend and will be using again soon with our second son.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave a review. It's lovely to hear that our team were able to help your little one develop his confidence. We wish him the very best of luck at school!


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Overall Experience  Overall Experience 5.0 out of 5

My child was always happy at the nursery. Loved the activities. I trusted the staff to care for my child and inform me when/if needed. The staff are friendly and positive. Happy with the selection on the menu.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Torquay

Hi, thank you for taking the time to leave a review. We offer a variety of educational, engaging activities which aim to help children to learn and develop whilst having plenty of fun. It's lovely to hear that your little one was so happy with us!


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Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Kiddi Caru Day Nursery for 6 months now. He enjoys going because of the staff one, in particular, from Sandcastles. I love the bond she has with my son. I would like to thank her for being absolutely brilliant with him, couldn’t of asked for anyone better to look after him.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Current Review Score: 9.6 (9.604)

Overview of Review Score

The Review Score of 9.6 (9.604) out of 10 for Kiddi Caru Day Nursery Torquay is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Kiddi Caru Day Nursery Torquay is calculated as follows: ( (172 Excellents x 5) + (8 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 192 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.781 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Torquay is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 15 Positive Reviews ÷ 19.2 = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Helen

Helen Churchill

Job Title: Nursery Manager

Joined: 2003

Helen started her career in childcare in 1995 and has been a part of the Kiddi Caru Torquay team since 2003, during that time she worked her way up to Nursery Manager and had two children of her own.


Frequently Asked Questions about Kiddi Caru Day Nursery Torquay

What is the Age Range of Children that Kiddi Caru Day Nursery Torquay accepts?

Kiddi Caru Day Nursery Torquay accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Kiddi Caru Day Nursery Torquay Open?

Kiddi Caru Day Nursery Torquay is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Kiddi Caru Day Nursery Torquay have capacity for?

Kiddi Caru Day Nursery Torquay has capacity for a total of 96 Children.

How far is Kiddi Caru Day Nursery Torquay to the centre of Torquay?

1.7 mile(s) as the crow flies, distance by road may be significantly further.