Kiddi Caru Day Nursery Torquay

The Willows, Nicholson Road, Torquay TQ2 7TD
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9.6 125 Reviews
  • Kiddi Caru Day Nursery Torquay, Torquay
Kiddi Caru Day Nursery Torquay offers families in the Torquay and Devon area flexible childcare to fit in with your individual family needs. They're located up the road from the Nicholson Road Retail Park near to Sainsbury’s supermarket and is a five minute drive directly off the A380.

They accept up to 22 hours a week of free funded hours, all year round. The nursery management team is happy to discuss the Childcare Choices options to see what childcare saving schemes you may be entitled to. Half days and full days are available all year round and they also offer school days, which are very popular with families that have older siblings attending school.

Outside play is a daily part of the children’s routine at the nursery, they have a garden that allows the childcare to explore growing vegetables and caring for animals. Whatever the weather, there is plenty for the little ones to do. At the bottom of the garden is a yurt which is an amazing space, for sensory and heuristic activities, that allows children to switch off from their surroundings and fully engage.

The nursery's sensory room is a calm, stimulating environment to the well resourced playrooms which are packed with age-appropriate resources to encourage the children to learn through play. The activities are all carefully planned and carried out by dedicated and highly qualified Early Years Practitioners.

They provide the children with wholesome food each day, prepared by the onsite nursery chef. A wide range of menus are on offer which are checked by a qualified nutritionist catering for all stages of weaning and to develop independence with older children, staff encourage them to help themselves to the food on offer.

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Care Provided by Kiddi Caru Day Nursery Torquay

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Helen Churchill (Manager)
  • Number of Childcare Staff
  • 38
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas to New Year

Kiddi Caru Day Nursery Torquay Reviews (125)

Total of 125, showing 21-40
9.6

Kiddi Caru Day Nursery Torquay has a Review Score of 9.6 (9.604) out of 10, based on 16 reviews in the last 2 years. Over all time Kiddi Caru Day Nursery Torquay has 125 reviews.

Overall Experience

  • 114
  • 9
  • 2
  • 0
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Date Published

125
5
5
16
109

Review from J B (Mother of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Like the parent app update - would be nice to get more handmade crafts from the children - my friend's children make lots of hand/footprint cards etc at Patrick’s day/Easter etc but we only get them every now and again and I always treasure them as they capture memories for me.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Review from Sarah S (Mother of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff and lovely premises.
My daughter loves her dedicated staff in her room and talks very highly of them.
She has recently had to have a change of diet and medication and it was all handled very professionally.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Review from Craig B (Father of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone there is really helpful and we both feel really comfortable with the nursery as a whole. Both of our children go there and we looked around several nurseries before choosing Kiddi Caru and have been nothing but impressed with everything.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Review from Leanna H (Mother of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Without a doubt the best nursery in the area. My little boy has come along so much and always has the best days there. I am so glad I chose for him to go to Kiddi Caru Day Nursery Torquay. He has been in seagulls and is now in seashells, and both are amazing. He has grown an amazing bond with the girls.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Review from R H (Father of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Our daughter loves the nursery and especially the staff. Two members of staff, in particular, are absolutely amazing ladies. The facilities and the ease of drop off and pick up are also very good. However, we strongly disagree with the company policy of charging for bank holidays when the child cannot
attend as you are not open. By issuing a monthly invoice to be agreed upon and then sending a reminder about the bank holidays a few days after the invoice had been issued and paid.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback has been passed onto the nursery management team. If you would like to discuss further, please contact us on 0800 028 4500.


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Review from Rachael O (Mother of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Kiddi Caru has always been met with professional and friendly staff.
The facilities for the children is a safe environment and also fun. learning is catered for each child and I'm so glad my child got to go here. I will miss the Kiddi Caru family when we start mainstream school.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed on to the nursery management team.


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Review from Kirsty A (Mother of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves going to nursery. The staff are fantastic and I feel happy leaving her there knowing she is in safe hands. I was worried that growing up in lockdown would have an adverse effect on her but hearing how confident and happy she is at nursery is great to know.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed on to the nursery management team.


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Review from Stephanie C (Mother of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery and great staff. They always do so much with him, and he always comes home full of beans. It'll be a sad day when he leaves for school in September. Thank you.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery; it is very much appreciated. Your feedback will be passed on to the nursery management team.


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Review from Z C (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little boy has been attending Kiddi Caru Torquay for almost a year now. We have been overwhelmed with his development in that short period of time and very much attribute a large part of this down to the wonderful team and programme provided at Kiddi Caru.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Review from Harriet T (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are so so lovely in this nursery! My daughter absolutely adores one inparticular! It makes me feel really good that I can leave her and she's being looked after so well! She even comes home clean, not covered in paint etc. She absolutely loves the food you have there, she's super fussy at
home, I cook her the same sort of meals you do and she won't eat much of it. Your outdoor space is amazing! Which I know she will love as she loves being outside. I wish I could afford to put her in more days as she loves it so much. Thanks for being so awesome!

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your comments will be passed onto the nursery management team.


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Review from Kelly W (Mother of Child) published on 13 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In general, the whole nursery and team are fabulous. My daughter has grown and is developing and learning every day. She's been very lucky with every team in each class she's been in. They are all fantastic.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review, it is very much appreciated.


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Review from Jonathan R (Father of Child) published on 13 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery with caring staff. My daughter loves nursery and I’m very happy that she is in a safe and nurturing environment. She always seems to enjoy the food and the many activities nursery has to offer. I would highly recommend this nursery.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review, it is very much appreciated.


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Review from J W (Mother of Child) published on 13 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two members of staff, in particular, have really helped my child who was very unsettled and hated going into nursery. They now go in happily and smiling. My child has learnt a lot of songs and words from nursery and they are developing really well with Kiddi Caru’s help.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review, it is very much appreciated.


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Review from Sophie M (Mother of Child) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery with professional staff. I always know that when I drop my child off, she is going to have a lovely day. The rooms are well equipped, and the outside space is amazing, so much for them to get involved with and even timetables of activities. My daughter always eats so well at nursery,
so the food must be good as she eats better there than at home!
My daughter is due to progress to the next room up for her age and has been offered some free settle sessions as they thought it would be beneficial for her. This gives me great confidence that they are ensuring my daughter is happy, secure and thriving. Thank you to all staff; everyone I have come across has been nothing but friendly, professional and helpful. I couldn’t recommend enough.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery; it is very much appreciated. Your feedback will be passed on to the nursery management team.


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Review from Elizabeth P (Mother of Child) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our younger daughter is currently in Lighthouse. She attends all week.
All I can say is excellent nursery care from all involved in the room. This is shown with the lovely rapport our daughter has with all in her room. 100% recommend this nursery.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Review from Samantha F (Mother of Child) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter loves her day a week at Kiddi Caru. She’s always so happy to arrive and has a smile on her face at the end of every day. She’s learnt so much, having been a lockdown baby with very little opportunity for socialising, the staff have made a real difference in her development. We know we don’t
have to worry about her when we drop her off.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Review from Li G (Mother of Child) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter absolutely loves her time in nursery. She has made friends and really enjoys the activities and time spent with the staff who look after her. Considering she was born at the beginning of the first lockdown she is blossoming into a very confident young lady with an ever-increasing vocabulary.
The staff at Kiddi Caru have definitely been a big part of the considerable development we have observed in her. The attention to security, nutrition and a nurturing environment make any parent as at ease as they ever could be leaving their child in the care of someone other than family. We are so glad we put our daughter into this nursery.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review, it is very much appreciated. Your comments will be passed onto the nursery management team.


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Review from V S (Mother of Child) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very positive experience with current staff, well informed and my child is well cared for. The parent app adds a wonderful insight into the daily routine of my child’s care and the things they enjoy. Would recommend this nursery.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review, it is very much appreciated. Your comments will be passed onto the nursery management team.


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Review from C J (Mother of Child) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started here in November and took to all staff and children so well. This was after a failed settle at a different nursery. The staff were great and so caring and inclusive that he fit straight in. The other children were also amazing with him. 5 months down the line and he has come on so much.
I would recommend this nursery to my family and friends.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Review from Hannah S (Mother of Child) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started at Kiddi Caru Torquay in September 2021 and she has loved every minute! The staff have made her and us feel extremely welcomed. We have time each morning to hand over any important information and when we collect her we get a detailed report of her day - it is clear to see how well
the staff in her room know her during these conversations and this is very comforting for both myself and her dad. I cannot fault the professionalism of the team along with their care for the children that they work with. I would highly recommend this nursery - the staff, the facilities and the accommodations that the nursery makes are all of high quality. Most importantly my little girl gets very excited when it’s a nursery day and I think that is the biggest praise possible!

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review, it is very much appreciated. Your comments will be passed onto the nursery management team.


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Current Review Score: 9.6 (9.604)

Overview of Review Score

The Review Score of 9.6 (9.604) out of 10 for Kiddi Caru Day Nursery Torquay is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Kiddi Caru Day Nursery Torquay is calculated as follows: ( (172 Excellents x 5) + (8 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 192 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.781 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Torquay is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 15 Positive Reviews ÷ 19.2 = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Helen

Helen Churchill

Job Title: Nursery Manager

Joined: 2003

Helen started her career in childcare in 1995 and has been a part of the Kiddi Caru Torquay team since 2003, during that time she worked her way up to Nursery Manager and had two children of her own.


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