Kiddi Caru Day Nursery Torquay

The Willows, Nicholson Road, Torquay TQ2 7TD
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9.6 125 Reviews
  • Kiddi Caru Day Nursery Torquay, Torquay
Kiddi Caru Day Nursery Torquay offers families in the Torquay and Devon area flexible childcare to fit in with your individual family needs. They're located up the road from the Nicholson Road Retail Park near to Sainsbury’s supermarket and is a five minute drive directly off the A380.

They accept up to 22 hours a week of free funded hours, all year round. The nursery management team is happy to discuss the Childcare Choices options to see what childcare saving schemes you may be entitled to. Half days and full days are available all year round and they also offer school days, which are very popular with families that have older siblings attending school.

Outside play is a daily part of the children’s routine at the nursery, they have a garden that allows the childcare to explore growing vegetables and caring for animals. Whatever the weather, there is plenty for the little ones to do. At the bottom of the garden is a yurt which is an amazing space, for sensory and heuristic activities, that allows children to switch off from their surroundings and fully engage.

The nursery's sensory room is a calm, stimulating environment to the well resourced playrooms which are packed with age-appropriate resources to encourage the children to learn through play. The activities are all carefully planned and carried out by dedicated and highly qualified Early Years Practitioners.

They provide the children with wholesome food each day, prepared by the onsite nursery chef. A wide range of menus are on offer which are checked by a qualified nutritionist catering for all stages of weaning and to develop independence with older children, staff encourage them to help themselves to the food on offer.

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Care Provided by Kiddi Caru Day Nursery Torquay

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Helen Churchill (Manager)
  • Number of Childcare Staff
  • 38
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas to New Year

Kiddi Caru Day Nursery Torquay Reviews (125)

Total of 125, showing 41-60
9.6

Kiddi Caru Day Nursery Torquay has a Review Score of 9.6 (9.604) out of 10, based on 16 reviews in the last 2 years. Over all time Kiddi Caru Day Nursery Torquay has 125 reviews.

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Date Published

125
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Review from Adele B (Mother of Child) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has completely thrived from being at Kiddi Caru, the staff specifically two members in Sandcastles and now two members in Buckets and Spades are incredible! The complete dedication they have and the way our son responds to them makes us feel so comfortable, happy and overwhelmed with the care,
joy and complete satisfaction they bring to us as parents and also our son. Could not have wished for a better experience as first-time parents. Can not recommend they highly enough! We love you all, thank you.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review, it is very much appreciated. Your comments will be passed onto the nursery management team.


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Review from Cathrin W (Mother of Child) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are in our 2nd year of attending Kiddi Caru and my daughter's confidence and development had really increased since starting.
The team are always so good with my daughter and give her such a warm welcome on arrival. She used to be very upset at drop off but they reassured me that's she's absolutely
fine once she's gone into her room. Now we have no tears and she shouts out for one member of staff as we pull into the car park.
I highly recommend Kiddi Caru to anyone I talk to and I'm confident once she starts school she will have all the skills needed and a head start.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review, it is very much appreciated. Your comments will be passed onto the nursery management team.


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Review from Natalie B (Mother of Child) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not rate or praise Kiddi Caru Torquay any higher than I do. All staff are very welcoming and excellent care for the children is provided. And my son has absolutely loved attending here, he has progressed so much since first starting.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review, it is very much appreciated. Your comments will be passed onto the nursery management team.


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Review from A L (Mother of Child) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t recommend Kiddi Caru Torquay enough. The staff are so lovely it’s a real relief to this working mum when my daughter comes home happy and tells me about her day.
The staff are fab as well as all the extra support staff in the room.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review. It is much appreciated.


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Review from Amy P (Mother of Child) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely love this nursery and the staff that work there. My daughter has attended since 9 months old and is due to leave this year to go on to primary school. One member of staff, in particular, in Lighthouse is amazing! The relationship she has built with my daughter is beautiful and we will both
really miss seeing her come September.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review. It is much appreciated.


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Review from A P (Father of Child) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my kids love going to Kiddi Caru, Torquay, they are provided with the opportunity to undertake so many different activities during the day to keep them happy, entertained and stimulated! I have seen so much development in my 3 year old's social skills and general confidence in his 2 years there.
My 1 year old was very clingy to us as parents prior to going there but the settling in sessions and the care and lengths the staff went to to make sure she was happy and settled were fantastic. Can't rate the staff and environment highly enough!

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review. It is much appreciated.


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Review from J R (Father of Child) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child loves going to this nursery, she is always doing activities daily, has plenty of outside play and us as a family get on really well with the staff. My daughter is always trying new foods that are cooked fresh and we are kept up to date with what she’s been doing on the parent app.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review. It is much appreciated.


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Review from A C (Mother of Child) published on 19 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy is a covid baby so has barely left my side and has only been babysat a couple of times. I was dreading him going to nursery when I had to start back at work, but Kiddicaru has been amazing. The Sandcastles team have been fantastic. They have really helped my little boy settle in well which
I just didn't think would be possible, especially in such a short period of time. I also really appreciate that they are always honest with me - if he has been grumpy, struggled to nap or have his milk they always let me know and have a plan of how to help him. There's so much for him to do and explore including a beautiful sensory room. It's lovely to see on the app what he has been up to with little photos and to hear so much about his day when I pick him up. I am so impressed with Kiddicaru. It is such a relief to find somewhere where I know my son will have fun and thrive. Thank you so much.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you for taking the time to leave a review, it is very much appreciated and we will pass this on to the relevant nursery.


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Review from J R (Mother of Child) published on 21 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has very welcoming staff that settled my daughter in very well. She has been attending for 3 months now and always comes home extremely happy.
She takes part in lots of lovely activities that are shared through the parent app and it’s very nice to see her so happy. The menu on offer is
very good and she’s always trying new things.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Torquay

Thank you so much for taking the time to review our nursery. It is very much appreciated. Best regards, Jessica.


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Review from Beatrice P (Mother of Child) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really anxious initially about my son settling into nursery but as soon as I met the wonderful people at this nursery, my mind was completely put at ease. Every single one of my son’s carers that I have met has been so genuinely kind, attentive and reassuring. His confidence has improved hugely,
he’s talkative and engages in conversations. Everyday he comes home with new words and ideas, singing with a huge smile on his face. It truly is a testament to his amazing extended family at Kiddi Caru Day Nursery Torquay. It’s a scary thing to trust your child in someone else’s care and we honestly couldn’t be more grateful to the staff at this nursery for all that they do to help grow our little one.

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Review from Mandy B (Mother of Child) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at Kiddi Caru have been amazing in supporting all needs and requirements for me and my children.
I receive a full summary at the end of each day of what my child has eaten, time slept at nap time and what activities they have been up to.
I would highly recommend this nursery to anyone
looking and feel all staff give 100% and build great relationships as key carers.

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Review from Nikki B (Mother of Child) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son absolutely loves nursery and we have seen him grow in confidence since being there. The staff are all lovely and really approachable, we feel like we as parents are listened to and we can talk over any concerns or ask any development questions. The staff in Lighthouse give advice about things
we can do at home with our son to help his development. Most importantly his confidence has grown, he's so happy there which makes us happy.

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Review from Kayleigh S (Mother of Child) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has been attending here since July 2020 (my eldest son also attended here from the age of 11 months to 3 and a half years) I have always been more than impressed with the nursery and all the staff I have come into contact with. They are very professional, approachable and friendly. My
little boy had previously attended a pre-school nursery attached to his older brothers school and after months would not settle so I thought I would try Kiddi Caru. I explained my concerns and even at the height of a pandemic they did everything they possibly could to ensure our son settled well. We still get the odd wobbly lip/tears on separation but he comes out full of smiles and excited to tell us about his day and all the fun he’s had. He has learnt so much since being there and the outdoor space is great.

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Review from Lisa R (Mother of Child) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has been attending Kiddi Caru since March 2018 and has filtered through the age group rooms and is now in the pre-school room.
The staff have been fantastic with him in each room and have really catered to his needs. He was quite unsettled when he was younger and they did so much to
help settle him and gave him the time and special bonds that he needed to feel safe and secure whilst me and his dad went off to work.
He is now 4 and getting ready to start school in September. Being in the pre-school room has really helped him to excel and gain so much confidence. They do so much with the children so that they are ‘school ready’. We both work full time and he spends time with grandparents but his two days a week at nursery are preparing him for his next step to big school. He has made lovely friendships with the other children and some amazing bonds with the staff there and we are just sad we can’t take you all with him!
Thank you all so much for giving him the best start in life!

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Review from Natasha P (Mother of Child) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves going to KiddiCaru, she is always so excited to go in and so happy when she comes out, she has an amazing relationship with the girls in her room and I never have any worries about leaving her there. I always get very good feedback about the day she has had. They’ve been
amazing in supporting me with my daughters next milestones and whatever I’ve been doing at home with her such as potty training they have carried on the support whilst she is at nursery!

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Review from David O (Father of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son's development over the two and a half years he has been at Kiddi Caru has been excellent, due to the high levels of learning and development the nursery offers. It's a safe, enriching environment for any child to learn and develop in.
The staff are warm, friendly and inviting and give great
feedback on how his day has been and what he has been up to. It's always nice to see all of the staff, even the ones that don't look after him greet him by name when he arrives and departs, I think that's encouraging to see as a parent and I hear nothing but positive feedback from other parents.
The management have always been helpful and friendly and it's a very well run nursery and a credit to the Kiddi Caru Group.

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Review from Jade W (Mother of Child) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to personally thank a member of the team from pebbles for ensuring my little girl and myself were comfortable about going to nursery. My little girl has disliked going since covid and I suffered so much distress and anxiety every time I had to drop her, some days, I explained my concerns
and she was incredible, she made me a book so I was able to see pictures of the room she was in (I was unable to ever see due to covid). She had pictures of all the staff so I knew their names and who they were. She took pictures of my little girl throughout the day to show me she was having a great time. She really focused on ensuring she was ok and in a matter of one day she was a completely different child. She has ensured sure my daughter is happy, comfortable and content and it shines through so much now when I drop and collect her. She really enjoys nursery now and finally, I can relax knowing she’s ok. She is wonderful, she goes above and beyond and I can’t thank her enough.

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Review from Bianca F (Mother of Child) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kiddi Caru in Torquay is truly outstanding! I can not fault this nursery in any way. The staff are so enthusiastic and excellent with the children. They do so many activities and always have garden time. The food menus are such a variety and they are offered so much food as well.

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Review from Kelly T (Mother of Child) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this is a very good nursery the staff are amazing and always go above and beyond. When our daughter goes to nursery she's always happy to go and feels safe and comfortable. I'm more than happy with the staff and place.
However, unfortunately, I do think it is very unfair and disappointing
that we have to pay whilst you are closed - which isn't our fault - if we are on holiday, then that's totally understandable, but not whilst you are closed!!!

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Review from Gary C (Father of Child) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery are very good, they are always very helpful. I can't say that there is a problem with the staff etc.
My only complaint is that my daughter goes in on a Wednesday and last year we had to pay for New Years Day, which fell on a Wednesday when the nursery was closed. I just feel
that if my child was sick or ill and does not go in, then yes we should be charged, but this was not our fault and was out of our hands.

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Current Review Score: 9.6 (9.604)

Overview of Review Score

The Review Score of 9.6 (9.604) out of 10 for Kiddi Caru Day Nursery Torquay is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Kiddi Caru Day Nursery Torquay is calculated as follows: ( (172 Excellents x 5) + (8 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 192 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.781 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Torquay is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 15 Positive Reviews ÷ 19.2 = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (8)

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Meet the Team (1)

Helen

Helen Churchill

Job Title: Nursery Manager

Joined: 2003

Helen started her career in childcare in 1995 and has been a part of the Kiddi Caru Torquay team since 2003, during that time she worked her way up to Nursery Manager and had two children of her own.


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