Mama Bear's Day Nursery (Plymouth-Fortview)

30 Crownhill Fort Road, Crownhill, Plymouth PL6 5BX
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9.7 81 Reviews
  • Mama Bear's Day Nursery (Plymouth-Fortview), Plymouth
Mama Bear's Day Nursery (Plymouth - Fortview) Fort View is a small, friendly nursery set in a large and spacious garden.

All children can benefit from a cosy, home-from-home environment and have the opportunity to explore and benefit from an extensive outdoor area.

The nursery is set in peaceful countryside within the city and is well placed to serve families living or working nearby.

Care Provided by Mama Bear's Day Nursery (Plymouth-Fortview)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Kerry Simmons (Nursery Manager)
  • Number of Childcare Staff
  • 8
  • Total Places for Children
  • 29
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-19:00
    Tuesday 07:30-19:00
    Wednesday 07:30-19:00
    Thursday 07:30-19:00
    Friday 07:30-19:00
  • When Closed
  • Bank Holidays & Christmas

Mama Bear's Day Nursery (Plymouth-Fortview) Reviews (81)

Total of 81, showing 1-20
9.7

Mama Bear's Day Nursery (Plymouth-Fortview) has a Review Score of 9.7 (9.690) out of 10, based on 18 reviews in the last 2 years. Over all time Mama Bear's Day Nursery (Plymouth-Fortview) has 81 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

We as a family absolutely love Mama Bear's Day Nursery Fortview! Our daughter has been there since she was ten months old and is now almost three. She has been in each of the rooms and has loved every moment in there! The kids have lots of activities to do in doors and outdoors, they interact with kids
their own age as well as older and younger, and interact with all members of staff! My child eats all sorts of things due to a variety of different meals and snacks on the menu and is hitting all targets that she should be according to the government. I couldn't recommend Mama Bear's more to people.

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Overall Experience  Overall Experience 3.0 out of 5

My daughter attended this setting from 8 months old until she was almost three years. We were initially really happy with the care that my daughter received while she was in the baby room (low staffing ratio). However when she transitioned to the toddler room, we found that she would come home filthy
and on occasion with a mystery scratch or two.
It took almost a year for the nursery to replace the flooring in the baby room. When my crawling daughter would crawl on their floors she would come home with black socks and knees.
They also charge £1.95 per hour for parents to use their childcare hours, which feels like a punishment for working parents and would have meant that if we wanted to use them we would have to pay more which is ridiculous.
When confronted with the above the manager is defensive and made snidey comments which is a shame because all of the girls that work there are lovely! Especially four specific members of staff. We miss you! But not the grotty nursery.

Reply from Victoria Ashbolt, Operations Director at Mama Bear's Day Nursery (Plymouth-Fortview)

Good Morning, thank you for taking the time to share your experience. I apologize that it was not entirely positive. We are always looking to improve as a nursery so value the feedback you can give. If you would like to discuss this in more detail please contact me directly on opsdirector@mamabear.co.uk.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this nursery enough. Most amazing staff. My son loves them so much and never wants to leave them. Every day I get an update on what he was doing, eating and lots of photos as well. Highly recommend this place!

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has attended Mama Bear's since a small baby, she is always talking about her friends and adventures at nursery. The caregivers really give 110% and with it being a smaller setting, it is a real home from home for our little girl. Cannot recommend enough and do so whenever anyone asks for
a nursery recommendation.

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Overall Experience  Overall Experience 4.0 out of 5

Can’t fault the nursery, it’s good and staff are brilliant. The only thing I will say is when they are allowed out in the garden after it’s been very wet my child comes home soaked and filthy with wet socks on that she’s had all most of the day, been times when I’ve asked if she could not go out in
this weather and been told that she has to.

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Overall Experience  Overall Experience 5.0 out of 5

Our son started at Mama Bear's at 8 months old, the staff have been extremely supportive with his development and they cannot do enough to ensure his wellbeing. We always feel very reassured that he is getting the best care and he loves going there to interact with the other children. The staff understand
that all children are different and go with his schedule which is what we wanted, and they are more than happy to be adaptable if things change. We are so pleased we picked Mama Bear's as our little boy has settled in so well.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery and the staff are so friendly. My little girl loves going every week. I would not want to send her anywhere else. She has made lots of new friends and enjoys going outside to play. I get regular updates through the app during the day.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery staff are fabulous. Kind, caring and bend over backwards to cater for both my children. Very easy to talk to and take the time to let you know all the fun things the children get up to and how they have been during the day. My children always leave happy and enjoy telling me about their
day.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this nursery enough. My son has been attending since the age of 1 and is now 3 and a half years old and I can honestly say he has loved every minute of it. He loves the staff members, who are so caring and kind (they really do feel like family members to us). They are always doing
wonderful activities with the children, my son has loved the recent activities of growing things. It was lovely to see the updates of the children gathering around the plant pots singing "you are my sunshine". We have been woken up in the mornings to him singing it from his bedroom....so adorable. I feel grateful to each and every one of the staff for everything they have done, they work so so hard and they are always so full of energy and greet us with such a warm smile every time. Thank you all again x

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Overall Experience  Overall Experience 5.0 out of 5

The staff know the children really well and are always friendly and professional. There is good communication between the nursery and home, so we always know what they’ve been up to. Our children really enjoy their time in the nursery!

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic! Couldn’t ask for a better bunch to take care of my son. Communication is brilliant. My son is always happy to see the workers. Thanks to all the worker’s help he is now a thriving, confident lad.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery. The team are welcoming, supportive and friendly. My son loves his days at nursery, particularly with the staff in the toddler room. Great range of activities. Amazing outdoor space. Staff have taken time to get to know him and adapt their approach to him eg waving from the window
when he’s upset when I leave. Nothing seems too much trouble.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic nursery! Small and therefore personal. All the staff get to know the child well! My 3-year-old son is autistic and nonverbal and the staff are amazing with him. My son has come on so much since starting and mixing with the other children. He literally runs in with a massive grin
on his face. My son has very complex needs and the staff have been fantastic at coping with meeting these. I do not worry when he is in their hands. Communication between the nursery and parents is very good, I get briefed on his day at the end of his session. Lovely outdoor space and this is used regularly! My boy is gluten and dairy free, and his diet is catered for.
The manager - she is brilliant! Very friendly and approachable and has helped me with my son's SEND side of things, forms and paperwork where needed.
I am an impressed Mum and would definitely recommend a viewing when considering nursery’s! No hesitation!

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Overall Experience  Overall Experience 5.0 out of 5

My 1 and 2-year-old girls attend Mama Bears and we think they’re all wonderful. The girls have always had a lovely day and are so happy when I collect them. The ladies there are all lovely and I know they will take the best care of my girls. The activities are good and they spend a lot of time outdoors
when the weather allows, and they’re always doing arts and crafts and reading. The ladies will always do their best to accommodate anything we ask. Wouldn’t want to send my girls anywhere else! Thank you, ladies.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves going to nursery. I love the way all staff will talk to you when in the setting and help with anything that you may need. My daughter always comes home and says she’s had a good day and done loads of fun activities both inside and outside. I love the respect and communication
they give towards both the child and parents.

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Overall Experience  Overall Experience 5.0 out of 5

Such an excellent setting. I feel like my son has developed so much here and is well-prepared for school next year. I really feel that the adults truly care about the children and their families.
They go above and beyond when it comes to activities and really think this through with things like nativity
being planned for a Saturday so working parents can attend.
I can't thank all the staff enough for all the work they do and for supporting my son. Also, the manager who had been a massive support and real understanding of what families need has really shown as I am a military wife and sometimes need some flexibility which she always tries to accommodate if she can.

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Overall Experience  Overall Experience 5.0 out of 5

I have been nothing but thrilled with this nursery and all the wonderful staff! My child adores everyone there, as do I. They go above and beyond and help my child to learn new skills and have a wonderful experience in general. Cannot recommend them enough.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter (18 months) loves attending Fortview and it is very clear that their staff care a lot about the children. I find that the staff are enthusiastic when talking about her day, what she has learned and the fun that she has had. I get lovely photos on the app regularly, of her activities and
achievements. When she has been poorly, I can see that she has been well looked after and comforted until I can pick her up.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursey, we moved here from another nursery and it is like night and day. Our child is fully engaged with by all the really well-trained, professional staff. We wouldn't go anywhere else.

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Overall Experience  Overall Experience 5.0 out of 5

Mama Bear's Day Nursery is a caring, nurturing and home-from-home nursery. My two children have attended from one year until the end of pre-school. We will be so sad to be leaving this supportive community. Thank you.

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Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Mama Bear's Day Nursery (Plymouth-Fortview) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.690 for Mama Bear's Day Nursery (Plymouth-Fortview) is calculated as follows: ( (173 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 216 Ratings = 4.69

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Plymouth-Fortview) is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 number of registered child places is 5.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Mama Bear's Day Nursery (Plymouth-Fortview)

What is the Age Range of Children that Mama Bear's Day Nursery (Plymouth-Fortview) accepts?

Mama Bear's Day Nursery (Plymouth-Fortview) accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Mama Bear's Day Nursery (Plymouth-Fortview) Open?

Mama Bear's Day Nursery (Plymouth-Fortview) is open: Monday 07:30-19:00, Tuesday 07:30-19:00, Wednesday 07:30-19:00, Thursday 07:30-19:00, Friday 07:30-19:00.

How many Children does Mama Bear's Day Nursery (Plymouth-Fortview) have capacity for?

Mama Bear's Day Nursery (Plymouth-Fortview) has capacity for a total of 29 Children.

How far is Mama Bear's Day Nursery (Plymouth-Fortview) to the centre of Plymouth?

3.0 mile(s) as the crow flies, distance by road may be significantly further.